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Google is making AI in Gmail and Docs free, but raising the price of Workspace
- grajaganDev 2y agoWorkspace was $12/month, now it will be $14 with AI included. AI was $20/month. Looks like AI as an add-on wasn't selling too well.
- jsheard 2y agoUsers will continue to be beaten with the AI cudgel until morale improves.
- Cthulhu_ 2y agoAh it's new tech, they just need to get used to it until they can't do without!
- Macha 2y agoI do wonder if these kind of price cuts (see also Microsoft) will finally stop the demands from investors that everything be AI.
- makeitdouble 2y agoWhen it's baked into the default price, more sales can be attributed to it (whether it's true or not), and more users will have used it (they're effectively paying for it, they'll at least try once) On paper it will look good, as long as a trend of users vocally bailing out of Workspace doesn't happen. And given the enterprise nature of it, I don't see that happening.
- sensanaty 2y agoMy company is doing some similar crap. Half a year wasted on some bullshit AI thing that half the engineers were questioning from the start. Usage numbers are in the low 10%-20% range and are dropping despite massive push from marketing and onboarding teams. The solution is to of course push even more AI stuff. The actual quote one of the C-level used was "Users don't understand the power of AI yet!" and I could barely hold in my laugh when I heard it. I've been feeling like the world has lost their fucking minds with the AI push. I know that VC/investors play a big role in it, but I've never seen anything quite like it. The AI toothbrush [1] really took the cake for me for peak of absurdity, I wonder what these geniuses will come up with next... [1] https://www.oralb.co.uk/en-gb/product-collections/genius-x https://www.oralb.co.uk/en-gb/product-collections/genius-x
- wildrhythms 2y agoSame story at my employer last year and this year. Leadership very clearly stated their goal is to increase AI engagement. Solving actual user issues? Not mentioned once. At least the shareholders are happy, right?
- paxys 2y agoPretty much. A small set of customers weren't willing to pay for AI? Now everyone has to pay for AI.
- from-nibly 2y agoBob need's that bonus.
- grajaganDev 2y agoCollective punishment.
- hackmiester 2y agoCan I pay $20 to keep the version without AI?
- ASalazarMX 2y agoGoogle: Is that a trick question?
- whalesalad 2y agoShid. I made the mistake of getting my entire family onto my google apps 15+ years ago. Now I am paying for about 8 people every month and this will just make it worse.
- yieldcrv 2y agoyes this particular seat price increase might be the one that breaks the camel’s back an ignorable monthly credit card charge, to one that has to go
- ra 2y agoI expect take up was in the low single-digit percentage points. So charging every single subscriber $2/user (even if they don't want it) probably yields significantly more revenue.
- starfallg 2y agoPretty sure that's not how the maths worked out, but rather $2 is the amount that would cover the cost of running the service based on data of existing customer usage levels. This is a strategic play, not a revenue play.
- nashashmi 2y agoIt was selling well enough. It just was not getting enough traction. By bundling AI, they are giving exposure to everyone who didn’t want to use it or didn’t see the need for it. If they pulled it away in 2 years, and then lowered the price and charged separately for AI, I think more people would see it as necessary. AI is a better search engine. And a better grammar check for your emails. And a better writer for your reporting.
- goatlover 2y agoIs it really though?
- deleted 2y ago[deleted]
- the_snooze 2y ago>Workspace AI includes things like email summaries in Gmail, generated designs for spreadsheets and videos, an automated note-taker for meetings, the powerful NotebookLM research assistant, and writing tools across apps. Maybe I'm just an old curmudgeon stuck in my ways, but I haven't found much compelling value in these use cases in my day-to-day work. For summaries and note-taking specifically, I feel they're solving the wrong problem: it's not that I have all this information that I really want to go through, but it's that I have too much information and it's become all noise. The real solution to too much email is fewer and higher-priority emails. The real solution to too many meetings is fewer and more-focused meetings. These tools paper over the root cause of the problem, which is that people/organizations cannot (or are unwilling to) be clear about communication priorities and say "maybe this email/meeting isn't a good use of time after all."
- verdverm 2y agoI agree. I don't want all my existing work apps to take on LLM features I don't need. At the same time, I tried the Gemini Research feature last night, via the Gemini webapp, and was resoundingly impressed. From a vague description, it can find the open source project I was looking for, provided ample links, and a pretty good summary of the project. deets: https://news.ycombinator.com/item?id=42706997 https://news.ycombinator.com/item?id=42706997
- dimitri-vs 2y agoI really want to like Gemini Deep Research but I have had a pretty low ROI with it. It fails because it has no ability to evaluate the quality of sources, so some SEOd to hell page has equal weight as the deep dive blog post of a highly invested individual. Its also very hard to steer unless you provide paragraphs of context, if you provide too little it might hyper focus on something you said and go into some random rabbit hole of research.
- vrosas 2y agoMan if only there was a company out there specializing in the ranking page quality on the web…
- Kapura 2y agocan i get a version of gmail and docs without ai? I had to stop using google keep because they added a flashy AI button that couldn't be removed.
- verdverm 2y agoI use uBlock to remove UI components that get in the way. It's a top feature for me because I can often DNS block many of the ads anyway
- Kapura 2y agounfortunately, i mainly used it for the android app. i spent about an hour trying to figure out any way to disable that ui or opt out of the AI shenanigans to no avail.
- prmoustache 2y agoCan't you use gmail with any MTA? Have they removed imap support?
- PittleyDunkin 2y agoForcing you to pay for features you never asked for and won't use. I'm sure this will work out great for google in the long term.
- deleted 2y ago[deleted]
- esperent 2y agoThere's a weird attitude on this site towards AI: if it's for coding or science, people generally recognize AI tooling as effective, although imperfect, and rapidly improving. But any suggestion of using AI for business and it seems like disdain and dismissal is the majority response. Don't you think many areas of business - maybe not all areas, but a significant amount - will just as much benefit from AI tooling as software developers and scientists?
- deleted 2y ago[deleted]
- Nullabillity 2y ago> There's a weird attitude on this site towards AI: if it's for coding or science, people generally recognize AI tooling as effective, although imperfect, and rapidly improving. I suspect that this is more of a selection bias thing. AI is garbage everywhere, but "AI in tech" posts tend to be hopeless abysses that are not even worth engaging with at this point. Hence, only the hucksters and grifters remain in there.
- redserk 2y agoThis is the camp I'm in. I've given AI the "college try", I've tried using in my workflows, and I've found that there are some cases where it genuinely has helped. But there is far too much drivel and hype. I want to hear more from the people who've embraced it for a year, found it's pitfalls and perks, and reflect on it. I'm tired of the treadmill of content from someone who signed up for OpenAI on a Monday, used it for a JIRA ticket on Tuesday, then rushed to belt out a blogpost about how their career is forever changed on Wednesday.
- dochtman 2y agoMakes sense that this is the only way to compete with Microsoft. (See also how MS attacked Slack by including Teams for “free”.)
- PittleyDunkin 2y agoWhy not compete with microsoft by not pushing AI? This allows costs to stay low while making customers happier.
- jsheard 2y agoGoogle already spent a lot of money on Gemini and now they have to justify it or the shareholders will get mad.
- b112 2y agoWhat? Google is absolutely not even remotely concerned with such things. Their bring-to-market strategy for products is basically "Spend billions a year on developing random things" and then "OK, it's been a year, cancel 1/2 of them".
- PittleyDunkin 2y ago> Their bring-to-market strategy for products is basically "Spend billions a year on developing random things" and then "OK, it's been a year, cancel 1/2 of them". This evidently doesn't apply to their chatbot efforts.
- htrp 2y agolamda, bard, palm (v1 and v2) don't necessarily agree with you there
- verdverm 2y agoA lot of customers want these features (especially those people who only work in the browser because their job duties are vastly different from the average HN user)
- atonse 2y agoI'm honestly getting a bit sick of subscription pricing, especially for things like "productivity apps." and G-Suite (although sadly the MS alternative isn't any better). At the end of the day, we just do the same ol' simple word processing we've done for the last 20 years. Are there good corporate email alternatives that just do email/calendars and do them well with business-type SLAs? Zoho? FastMail?
- hedora 2y agoIn my experience, FastMail has better uptime than any of the stuff work relies on. (It feels like one more nine, but I haven’t checked.) Maybe you could have them randomly suspend your accounts for a few hours here and there to match the public cloud experience. :-) Edit: Here’s their outage page, which reports > 2-3 nines for most subsystems most months: https://fastmailstatus.com/ https://fastmailstatus.com/ Note that they treat any service degradation as downtime when computing 9’s. For instance, they had one imap server down today, which meant some requests were failing, and that counts against their reported numbers. By this metric: “One machine is failing requests”, most of the hyperscalers are down all the time. Regarding actual SLAs with money and stuff: How much is the refund worth vs. the cost of downtime? Edit 2: Take github for example. They have unreported outages all the freaking time. Down detector says push/pull has been flaky for the last 24 hours, but the official status page says all systems operational, with a minor codespace outage yesterday. Compare: https://www.githubstatus.com/ https://www.githubstatus.com/ To: https://downdetector.com/status/github/ https://downdetector.com/status/github/ To prove those aren’t all false reports, next time they go offline for you, go bask in the green light their status page.
- prmoustache 2y ago> Are there good corporate email alternatives that just do email/calendars and do them well with business-type SLAs? Zoho? FastMail? There are literally tons of them.
- djhn 2y agoZoho’s SLA I can’t speak to but it’s hard to argue against free forever, including custom domains. For personal use it’s perfect and the paid packages are much better value for money than Google/Microsoft. FastMail is wonderfully competent at being an email provider, has human support (or advanced enough an AI to fool me) and wildcard domains.
- kotaKat 2y agoCool, great, fun. I have all of the “generative AI” features disabled in Workspace, and now I get to pay more for the privilege of keeping them disabled. Thanks, Google!
- echelon 2y agoSame. This is bullshit. Nobody on my team uses these features. They're actually quite distracting. Google gets to raise prices under the guise that these are improving productivity. I wish there was a fast and easy alternative. Google has its claws in deep.
- bnc319 2y agoDo you know how to actually disable these new features (i.e. the elements that were added within Gmail, Docs, etc.)? I'm not seeing where they can be disabled and Google Workspace support was not able to point me in the right direction either...
- nitwit005 2y agoA little searching suggests you may have to contact support to get the toggles: https://support.google.com/mail/thread/318850451?hl=en&msgid=319137157 https://support.google.com/mail/thread/318850451?hl=en&msgid... I don't have a good way to verify that though.
- seanvelasco 2y agoI pay for 3 Workspace orgs, and I have Gemini disabled (or still not enabled) on all 3 of them. I'm angry that I'll have to pay more for features I don't use. Gemini should be an add-on cost, not included in the base cost If they're raising the price of personal GMail, I don't have a problem. But Workspace with hundreds of users, now that's a problem, because it actually hurts my wallet significantly. When this increase comes, I'll have to move elsewhere.
- b112 2y agoWith Amazon as an example for CxOs of the world, sadly, this likely won't happen. Look at Prime. So much crap involved, and quite literally all I use it for is lower cost shipping. It's almost on the edge of not worth it for me. But I bet from Amazon's perspective, they make more with the higher price, even if they lose the bottom 10% not willing to spend. Huh. Just made me realise, a startup that subscribes to Prime as a virtual being, and then splits off each sub-thing for full use by separate individuals would be incredibly profitable. If any form of AI is eventually granted legal personhood, Prime's model will collapse.
- navane 2y agoLoosing the people that actually care about the price/reward is a bonus for them, now they have an audience that buys superfluous stuff.
- add-sub-mul-div 2y agoI've never had Prime and I get free shipping 100% of the time. You're not paying for lower cost shipping, you're paying to turn regular purchases you could wait a few extra days for into impulse buys.
- bombcar 2y agoExactly this, and since Covid the 2-day has been about as fast as the “free with $35” option, and waiting encourages thrift anyway. I only reactivate it when they give me a week free or for $1 and the additional cash back is worth it.
- yieldcrv 2y agoOkay, I have a lot of projects with a couple of email addresses attached to their domain name In the US and European market, this was seen as a bare minimum level of professionalism and validation (other markets are more advanced on this front and have been on chat apps for the entire business for at least a decade) regardless for email, I had been using Google workplaces for this What’s a cheaper alternative? last time I tried something else I found I was vendor locked to google even when trying to accept calendar invites from people in other organizations that sent google calendar. That was 5 years ago though some sectors like web3 let you do the whole project with just a username on discord/telegram/x but I do want to consider migrating my emails away from google workspace now. Its difficult to manage even changing the credit cards on file with so many projects like if one expires
- maxclark 2y agoCheck out Fastmail
- XorNot 2y agoI run my personal email out of Fastmail now and haven't looked back. Plays nicely with Firefox and K-9 Mail for Mail, Calendars and Contacts.
- prmoustache 2y agoMigadu is cheap and works well for email only. If you need email + shared calendar/contact the email service from infomaniak should do the trick. If you need functionalities close to workspace with storage, office suite, videocall they have the ksuite service.
- rom16384 2y agoCheck out MXroute or migadu
- adityapatadia 2y agoIt’s time saas apps realise that they can’t make 2.5x normal license money by just sticking AI to it. In our SaaS we added it for free. We realised that there is no way to sustainably make money off of this in long term. It’s a great feature but not 2.5x price worth feature.
- taeric 2y agoI can't be alone in not wanting these features? I don't mind them being available, but I do fear a nearterm future where they are active whether I ask them to be or not. I remember all of the scorn clippy got years ago. How is this any different? I think Inbox was probably more useful, and they didn't push it near this hard. :(
- grajaganDev 2y agoClippy was better.
- mrweasel 2y ago> How is this any different? It's worse, because Clippy had no editorial control of what was being produced. I think there's a group of people who really really want this, and they are probably the last people who should get access to an AI/LLM. Some people will just love this, because they're already bullshitting their way through life and this will just make it easier, it even looks company approved if it's in the tools provided to you.
- jsheard 2y agoWhat are the odds that they will tally that extra $2/user/month up as "AI revenue" regardless of how many subscribers actually use those features?
- FridgeSeal 2y ago100% Give it a quarter and we’ll see breathless articles about how Google saw “AI adoption increase 150%” and “Google workspace users say they can’t go without AI” (because they physically can’t remove it from their workspace). This in turn, will be used as post-hoc justification of the value of AI and why ever more power, water and data should be funnelled into it.
- djhn 2y agoI accidentally started the Gemini-the-product free trial in Workspace while trying to find how I could test Gemini-the-model in AI studio. The first task that I asked for it’s assistance with, was how to disable, cancel or unsubscribe from Gemini-the-product. It repeatedly and confidently made up instructions to adjust settings that didn’t exist in menus that weren’t where it said they were and provided links to irrelevant documentation. It was either useless, actively misleading or extremely motivated to not be turned off. Any of those was reason enough not to use it ever again.
- deleted 2y ago[deleted]
- dangoodmanUT 2y agoOh no nobody’s buying your ai vaporware, let’s make everyone suffer!
- toomuchtodo 2y agoInvestors are the customer, so they are pandering to them by shoving AI into everything regardless of resulting enshittification. Foie gras AI for the stock price.
- grajaganDev 2y agoOr a sugar high with a very bad crash.
- toomuchtodo 2y agoThe AI Bubble Is Bursting - Jan 2025 https://news.ycombinator.com/item?id=42770561 https://news.ycombinator.com/item?id=42770561 https://matduggan.com/the-ai-bubble-is-bursting/ https://matduggan.com/the-ai-bubble-is-bursting/
- autoexec 2y agoExactly. It's easy to make something free when nobody is remotely interested in paying for it. If Google wanted to make money they'd have to let people pay to remove AI from gmail and docs.
- 34679 2y agoI'm in the middle of a free trial for the Workspace Gemini add-on. It really, really sucks. I've played around with having it make tables for Sheets and it frequently gets confused or responds with ~"I can't do that, I'm just a LLM", even when feeding it one of their suggested examples word for word. Sometimes it's willing to iterate, sometimes it refuses. Once it gets confused,the only way I've been able to get it working again is by clearing the session and starting fresh. And it's sloooow. None of this saves me any time or frustration.
- ASalazarMX 2y agoI guess this is why it is being bundled, Google can keep working on it with someone else's money, so their profits aren't hit. It's telling that the increase is regardless you use Gemini or not.
- bcoates 2y agoUgh. The "vanity domains for gmail" product i've been buying for a long time is really metastasizing into something that's both too expensive and actually worse than the free experience, wonderful. It’s weird that prediction 8, "Someday [you] will voluntarily pay Google for one of their services" has come around full circle to "and then you won't anymore, because they've dropped the ball to an extent usually associated with the private equity buyout -> loot into bankruptcy process"
- jsheard 2y agoYou'll have to rip that band-aid off eventually, may as well get it over with. It's only going to get worse. I switched from G Suite to Fastmail for my custom domain and I've been very happy with it.
- blibble 2y agoif people are worrying about importing their digital lives into fastmail from google workspace: you don't need to worry I had been bitten by bad import tools in the past (e.g. Google's) but fastmail's importer worked flawlessly for each user transferred, after fastmail's import completed, I dumped out their old gmail (using gmail API) and their new fastmail (using jmap) and diffed before/after result: zero differences perfect
- chias 2y agoWhen I joined fastmail I imported my gmail and also configured it to be able to fully use my gmail account via IMAP so I wouldn't need to sign into gmail at all. I was also moving from a gmail address, so next I created a label that got attached to any email received to the old email address via that IMAP connection, which gave me a nice self-maintaining todo list for services that had not yet been updated to use a new email address. I was also surprised by how flawlessly seamless the whole process was. It was a big factor in my selection of Fastmail over other competitors when I was making the decision to leave Gmail.
- chias 2y ago
- 65 2y agoPerhaps now is the time for me to switch my personal email off Workspace. I don't use it for Docs or Drive or anything, only email. Does anyone have experience with Amazon WorkMail or similar, cheaper services for email?
- teejmya 2y agoI've been very happy with Migadu. https://www.migadu.com/ https://www.migadu.com/
- cloudking 2y agoI'm not convinced the "Gemini all the things" strategy was the right move with Workspace, they rolled it out so fast which indicates that UX research was likely rushed or bypassed completely. Had they conducted their typical extensive UXR process they would have discovered that the features are not very useful being baked into the suite. Now where I do think there is opportunity is in building out the standalone Gemini app, as ChatGPT has proven with their Teams product that there is business value in having a dedicated chat UI for your business. We are currently subscribed to ChatGPT for Teams and use it every day across product and engineering, there isn't a need for it to be integrated directly into our productivity suite UX, but pulling data out from the suite (e.g Google Drive) into the chat UI is helpful. Organizing project folders, custom GPTs etc also hold value for us.
- golem14 2y agoDo you get the same as with the $20/month onegoogle subscription?
- richbell 2y ago> [Billing and Service Notice] Google Workspace service and pricing updates > Dear administrator, > Starting today, your Google Workspace subscription includes new AI features designed to help your users improve their productivity and innovation. With these changes, we will also be updating subscription pricing starting March 17, 2025. > ... > These features were previously available only to users with a Gemini for Google Workspace Add-on, but now will be included with Google Workspace Business Standard plans. You will see these features added to your subscription in the coming weeks. Soon, you'll get access to even more Gemini features in your Google Workspace apps. > Review the Google Workspace blog announcement to learn more about these changes. > Starting March 17, 2025*, your Google Workspace Business Standard subscription price will be automatically updated to $14.00 per user, per month with an Annual/Fixed-Term Plan (or $16.80 if you have a monthly Flexible Plan).
- grodriguez100 2y agoSo we don’t want to use this, but there is no way to opt out and we still have to pay X extra per user :-/
- jakedata 2y agoFailure is not an option! It is included in the price...
- jkaplowitz 2y agoThe FAQ does clarify that opt-outs are available for the functionality itself, but not for the pricing change. (Disclaimer: Although I have worked for Google in the past, that ended almost a decade ago and wasn't in any role related to pricing or product decisions about Google Workspace. I have no inside info on this announcement and am not speaking for Google here.)
- grodriguez100 2y agoSure, but they use the “AI is now available to everyone” to justify the price increase. Opting out of the functionality I don’t need is not particularly useful (I won’t use it anyway) but the thing is I will be charged for it anyway.
- dsjoerg 2y agoSo, a 16% price increase and AI is included?
- myko 2y agoSounds like a terrible tradeoff I can't wait for the LLM hype train to die
- foobiekr 2y agoagreed. making the world worse.
- fishstock25 2y agoNot gonna happen. "I can't wait for the PC hype train to die" "I can't wait for the internet hype train to die" "I can't wait for the smartphone hype train to die" "I can't wait for the EV hype train to die" I suggest you don't wait too long.
- deleted 2y ago[deleted]
- miltonlost 2y ago"I can't wait for the Laser Disc hype train to die" "I can't wait for the Betamax hype train to die" "I can't wait for the HD-DVD hype train to die" "I can't wait for the NFT hype train to die" "I can't wait for the dogecoin hype train to die"
- deleted 2y ago[deleted]
- rurp 2y agoTreating LLMs as comparable to the internet is a great illustration of their point.
- spokaneplumb 2y ago
- jakedata 2y agoWe are doing a Gemini POC and this nugget dropped in my lap today. We were not entirely unprepared as a result. The default level of access is just the interactive chatbot thing. However if you enable the Google Workspace extension it will be able to search and process all the information stored in your workspace account and also any Google Drive files that are shared with you. This includes stuff you didn't know you had access to in Shared Drives so folks better make sure their permissions are locked down. Workspace admins might be advised to turn it off at the org level until they understand the ramifications.
- simonw 2y agoReminds me of an entertaining story about Microsoft Copilot last year, where companies were turning it off because it turned out it was TOO good at its job - if any accountant anywhere in the company had messed up their SharePoint permissions asking "what does everyone at this company earn?" would spit out all of the salaries: https://simonwillison.net/2024/Aug/23/microsoft-copilot-data-governance/ https://simonwillison.net/2024/Aug/23/microsoft-copilot-data...
- CobrastanJorji 2y agoThat of course allows for a new internal seditious attack vector. Generate a handful of spreadsheets in your own folder, name it something like "executive payroll data" or "sales revenue by org," put whatever you want in there, mark it visible by all, and wait. Maybe make an "Interesting Facts About Products" table and put things like "Management plans to terminate this product in Q3" or "this group will be outsourced next year."
- canucker2016 2y agoYou have to change the font colour of the trojan data to be the same as the background colour of the doc! Then add some corporate lorem ipsum text elsewhere in the doc to throw the scent off the data bloodhounds. Sit back and wait with an evil grin on your face.
- urbandw311er 2y agoI’m on paid Google Workspace for my one-man business : I paid for a month of the separate AI add-on but I stupidly agreed to an “annual commitment” which means that, even though I don’t use the AI stuff (it’s not particularly useful) I have to keep paying for it every month for a whole year! :-( Anybody know if this means they’ll let me off my annual commitment now that it’s included in the base price?
- Cockbrand 2y ago> If you previously purchased Gemini for Google Workspace, you won't be charged for it after January 31, 2025. See https://support.google.com/a/answer/15400543#zippy=%2Cwhats-happening-to-the-the-gemini-for-google-workspace-add-ons:~:text=If%20you%20previously%20purchased%20Gemini%20for%20Google%20Workspace%2C%20you%20won%27t%20be%20charged%20for%20it%20after%20January%2031%2C%202025 https://support.google.com/a/answer/15400543#zippy=%2Cwhats-...
- urbandw311er 2y agoAmazing. Thanks!
- Cockbrand 2y agoGlad to help!
- Atotalnoob 2y agoAsk support. What’s the worst they can do? Say no?
- urbandw311er 2y agoYeah fair point - I think I’m just scarred from experiences of interacting with Google “support” over the years!
- KomoD 2y agoSo they're raising prices just because they're now including some AI nonsense?
- franczesko 2y agoIntegration will likely be the biggest growth driver for Gemini, I guess.
- EspadaV9 2y ago"We've invested all the money in AI that no one wants, how do we make some of it back?" "Why not raise the price for everyone, whether they use it or not?"
- deleted 2y ago[deleted]
- kyleee 2y agoSomebody got a promotion for this change
- wangii 2y agoit feels like google in panic mode, the only thing it can think of is to put a chatbot everywhere, just b/c it can. I don't see a value proposition at all.
- LordDragonfang 2y agoMy understanding is that every manager at Google has had one of their quarterly goals be to integrate genAI into their team's product (regardless of whether it makes sense to) for the past several years already, so you're not wrong.
- fldskfjdslkfj 2y agoIsn't that the whole industry right now?
- xnx 2y agoGoogle Workspace still seems like an amazing deal compared to Slack (for example) which is $15/month.
- nottorp 2y agoYeah but you're comparing apples and oranges. No matter how annoying Slack can randomly be, the text chat part is light years ahead of google. You can actually use it to coordinate work, while in a google-using shop you basically must use all other features to get something remotely resembling what you can do with slack. No pinning in google group chats, seriously? Ofc google offers you the drive and docs. And "AI" now.
- jkaplowitz 2y agoDoes this apply to the legacy free edition? I suspect not, since that edition is now only available for personal use and they mostly focus on Business and Enterprise use cases, but their public guidance isn't very clear. If it does apply, would we legacy free edition users be receiving Gemini under the Google Workspace Terms of Service preventing them from using our data for general AI training, or under the regular Google Terms of Service which might allow this? (Tangent: I say "might allow this" because I don't know to what degree EU law requires some additional level of consent beyond accepting the Terms of Service for EU-based accounts like mine currently is, or requires them to give me an AI-specific opt-out despite having a free account. But this announcement doesn't change whatever EU law does or doesn't require, so that is unrelated to my main questions about which Gemini features will apply to the legacy free edition under which Terms of Service once this change rolls out.)
- kccqzy 2y agoThere's no legacy free edition for personal use any more. That ship sailed in 2022. I do not believe there is a way to have it free after 2022. Free plans were converted to Business Starter.
- bombcar 2y agoThey enabled a way to get a free plan of some sort, I still have it. You can’t get new ones, but mine keeps existing. For now.
- jkaplowitz 2y agoNope, I still have it, I know it wasn't abolished for existing users. You're right that they initially planned to get rid of it, but they backtracked. They set a deadline by which existing users had to confirm that they were using it for personal use if they wanted to keep it. Anyone who didn't click the confirmation button was indeed converted to a paid plan like you are saying, but those of us who did continue to have the legacy free edition.
- kccqzy 2y ago
- paxys 2y agoDid they recently hire some Microsoft PMs? "Our shiny new product isn't selling. How do we pump up the numbers?" "Bundle it into another popular product, of course."
- OsrsNeedsf2P 2y agoThis is how every big tech works. Leech onto high priority projects and call it "impact"
- tdeck 2y agoAt Google even if you aren't trying to make money, you can get preferred placement in search for some project to boost user numbers and reach. I always worried it made teams complacent about actually making a good product people wanted, but it was hard to resist.
- TuringNYC 2y agoI recently got Gemini Advanced as an additional benefit by virtue of having Google One paid storage. I'm shocked this is being given away for free, because it is now a seriously major part of my work. I literally have an Open window all day long interacting with it. It does make me wonder how much they are losing (investing) on giving all this inference away for free. Also makes me wonder what they are getting back aside from loyalty/data/? I always felt ripped off by the 5TB/10TB plans (https://one.google.com/about/plans?hl=en&g1_landing_page=0 https://one.google.com/about/plans?hl=en&g1_landing_page=0) but now I find it to be a bargain with Gemini bundled in.
- pcchristie 2y agoIs Google One the same as just having extra storage for my Google Photos? I have that but just went onto Gemini and Advanced will cost me $33 pm.
- svat 2y agoLooking at https://one.google.com/about/plans https://one.google.com/about/plans it seems that the plans currently (in the US) are: - "Standard 200 GB" ($30/year) - "Premium 2 TB" ($100/year) - "AI Premium 2 TB" (free first month + $20/month, so $220–$240/year) - "Premium 5 TB" ($250/year) and only the last two come with Gemini Advanced.
- thomasmarcelis 2y agoWhat are you using it for? It has been completely subpar compared to any other LLM for me. It's so bad at understanding your intentions.
- TuringNYC 2y agoI've been using it for setting up infra and projects on GCP and its been great. I use cursor for coding, but that isnt as helpful responding outside the IDE on cloud config. I have no GCP experience and I was able to get to a working application very quickly with Gemini. The GCP docs are outdated, often conflicting, but the Gemini experience was excellent.
- smithcoin 2y agoFYI If you want to turn this off in workspace you'll need to go here https://admin.google.com/ac/managedsettings/47208553126 https://admin.google.com/ac/managedsettings/47208553126 and here https://admin.google.com/ac/managedsettings/793154499678 https://admin.google.com/ac/managedsettings/793154499678.
- Animats 2y agoFree, for only $2 per month! Plus Google gets to use your data for training. That has interesting implications. What goes in as training data often comes out later as replies to questions.
- corndoge 2y agoI don't see anything in the article that says they train on your data, source?
- phoe18 2y ago> Your content is not human reviewed or used for Generative AI model training outside your domain without permission. https://support.google.com/a/answer/15706919?hl=en-IN https://support.google.com/a/answer/15706919?hl=en-IN Your statement is not accurate based on the Workspace docs.
- htrp 2y agoDocs are also the last place to be updated (if they were even technically correct in the first place)
- Animats 2y agoHow sure are you that you didn't implicitly grant permission somewhere? And that Google won't change the default. Which Google has done before.[1] "I am altering the deal. Pray I do not alter it any further." - Vader. [1] https://www.forbes.com/sites/zakdoffman/2025/01/11/google-starts-tracking-all-your-devices-in-6-weeks-forget-chrome-and-android/ https://www.forbes.com/sites/zakdoffman/2025/01/11/google-st...
- Animats 2y agoNew article: Google is being sued for listening in on Home Depot customer support calls to train their systems. [1] They had Home Depot's permission, but not the customers'. That's "wiretapping" in some states. [1] https://archive.is/NkLQG https://archive.is/NkLQG
- 2y ago
- maxclark 2y agoWe’ll surely see a note is their next earnings release about the uptick in Gemini usage
- aucisson_masque 2y agoBusiness are not willing to pay for Google and Microsoft artificial intelligence so they ramp up the price to everyone and everyone get it 'for free'. Untill they eventually get hooked on that and then google and Microsoft will once again put that behind a paywall, except now everyone pays more. At least that's the plan. Now even if employee don't see the benefit of the new deep integrated a.i. and business refuse to pay more for a.i., they aren't going to leave anyway because Microsoft is doing just the same as google. That's either a win for Google and Microsoft, or at least a neutral outcome.
- throwaway106382 2y agoi dont' want any of this garbage in my workspace account
- deleted 2y ago[deleted]
- est31 2y agoOne thing I really loved is automated transcripts on youtube. I love watching youtube videos, but sometimes I want to remember where I heard some statement, so I can just copy paste the entire transcript and do ctrl+f on it. So sad that they removed this feature. There is third party websites offering it, but I'd prefer it on the main site. This feature had been added years ago, way before the AI hype was as big as it is now (but it's always been using deep learning models).
- dimitri-vs 2y agoI believe with the YouTube extension enabled for Gemini you could provide it a YouTube link and ask questions on the transcript
- nomilk 2y agoThe transcript is still there, yt just made it harder to find. On the video description (the text under the video) click 'Show more'. Scroll to the bottom -> 'Show Transcript' -> it will appear to the right of the video (and you can use ctrl + f on it). IME this works for ~90% of yt videos (i.e. most, but not all). Note that yt being frustratingly juvenile, symbols are put in place of words yt considers swear words (this caught me out a few times when using ctrl + f to find sentence that contained a swear word or homonym of a swear word).
- est31 2y agoOh very nice, they just moved the location. Thanks for pointing this out!
- nomilk 2y agoFor small startups, what are some good alternatives to Workspace? I use workspace due to familiarity with Gmail, and no other reason. Would love to know some cheap/easy alternatives.
- pknopf 2y agoAre they any free email services that allow you to use your own domain?
- rogerkirkness 2y agoiCloud Mail (if you have paid iCloud...) is free to add custom domains.
- input_sh 2y agoZoho is a somewhat well-known provider that has a "forever free" plan for up to five users. The only caveat is no IMAP in the free version, you have to use their apps / web interface.
- protocolture 2y agoI used amazon workmail for a while.
- esskay 2y agoFree, nothing worth writing home about. Technically you can do this for free with an Apple account but its a total mess of a system and incredibly buggy, not to mention essentially no spam filtering. Paid you've got ProtonMail and FastMail, both decent options.
- nomilk 2y agoThanks. Just had a quick look at both. Proton is 6.99 euro/user/month and fastmail is similar (9 aud/user/month). Vaguely similar pricing to Google workspace. This can add up quickly if you’re the kinda person who flings together an experimental site and lets it run its course. For example say 3 emails per site (info@, no-reply@, and your-name@) and 10 various small sites per year.. starts to add up. Would be awesome if there were an alternative that you pay, say $10, and get as many email addresses as you can be bothered to set up. I have absolutely no clue how the underlying economics of email services work, so I presume what I’m hoping for isn’t feasible.
- everdrive 2y agoDo we know if there's a way to opt out of the AI stuff in Gmail and docs? I really don't want all this LLM garbage ruining more products.
- moonlet 2y agoWhat if I don’t want AI in either of those places?
- sirsinsalot 2y agoI saw a Google AI advert that said: "Hey Gemini, write an apology email for my friend. I can't make their wedding." That's not a future I want to live in, and I love making machines work for me. Thats not what I want my children to think is OK. A friend of mine is a teacher and kids are already delegating their learning to ChatGPT and their learning isn't sticking. What happens when social skills are delegated too?
- foolfoolz 2y agoyou’ll just have your ai email reader read the apology emails for you
- devsda 2y agoI guess the future is 1. Friend sends an apology email drafted by LLM. 2. Email gets summarized at the receiver end in the daily AI email "summary" which might be something like You have a scheduled cake tasting this weekend. Did you know there's a bakery near your office that makes wedding cakes too. By the way your friend Joe can't make it to the wedding, do you want me to send a reply? 3. Reply email gets summarized by AI. "Your friend acknowledges that you cannot rsvp. Do you want to schedule a wedding gift delivery on their wedding day ? XYZ neighborhood/online store has a sale next week".
- noman-land 2y agoYou can skip the piles and piles of linguistic bullshit and wasted energy with a json API.
- TeMPOraL 2y agoI.e. another scenario that could (and should?) be handled entirely through a calendar app?
- madethisnow 2y agowhy would anyone email, you can just send a letter in the mail?
- paradite 2y agoI'd rather Google fix the calender integration in Gmail first. I used to get automatically created calender events from Gmail for hotels, flights, etc. This was really nice. But somehow it stopped working well recently. Some emails were not regonized at all (booking.com). Some flight emails are missing return flight.
- ggm 2y agoIn google economics, there is no KPI incentive for fixing bugs and huge KPI incentives for monetising a new moonshot product nobody wants. I'd like this bug fixed too. The quickest path would be to make a bounty hunt website for Googlers to fix things in their free time and push through monrepo approvals legally. Or, get hired, fix it, and resign.
- rogerkirkness 2y agoWe signed an annual pricing deal in fall and now our price is going up materially during the annual term because of this change, because we didn't buy Gemini.
- xyst 2y ago+1 for hosting my own e-mail server. Haven’t looked back.
- Yawrehto 2y agoI don't like AI being used in anything remotely creative. I don't draw, not well, but I write, slightly better. I occasionally ask WordPress to have its AI generate a little blurb for me, and always wind up deleting it. It takes something I can't really describe, my voice I guess, and sucks it out. It homogenizes my writing to try to make it fit some bland ideal. I imagine to those more keen on art than I, AI art is similarly off. And yes, stories are not the primary use of Gmail. But in business, words matter, and two seemingly synonymous words can be quite different, and two words that seem opposite may not be. I have a friend who teaches law, and they mentioned it was quite easy to tell which students cheated on one particular assignment discussing contracts. If I recall right, material contracts are a type of contract, and AI made up immaterial contracts. While this mistake would hopefully be obvious, other mixups might not be, with potentially serious consequences.
- soared 2y agoI agree, though in my job I send many many near-pointless communications. Many jobs you are just required to pump out garbage, and AI is real good at pumping out garbage.
- gpm 2y ago> If I recall right, material contracts are a type of contract, and AI made up immaterial contracts. Fun fact, a rogue LLM impersonating a human in the 17th century is also how we got the term "imaginary" numbers. It also wrote some truly terrible philosophy but it started with a pithy sentence so everyone remembers it.
- blitzar 2y ago> I don't like AI being used in anything remotely creative. Should be good for the workplace then.
- renewiltord 2y agoIt's not good enough. The place I most want it is in Sheets and it doesn't know how to fill in random cells with stuff. It can populate new tables and stuff with example data which is fine as a start but I usually want it to copilot my formulae. It's such an obvious use case and Claude 3.5 Sonnet can give me the answer if I paste the header and a value row but Gemini is utterly useless. You're in-app. How is a textual copy-paste better in Claude? Useless Google PM. The Oracle Java of AI.
- aag 2y agoIf I shut down my Google Workspace account, will all the videos my users have posted on YouTube be taken down? Also, long ago, it was possible to set up an individual Gmail account with a non-gmail.com domain. Is that still possible?
- mukunda_johnson 2y agoI don't think so. If you find otherwise (without any stupid MX/forwarding magic), let me know! Silly that the price keeps going up when I'm basically only using their spam filter. No idea about Youtube accounts.
- gardnr 2y agoOne way to send and receive email from your vanity domain in the free version of gmail: # Use Cloudflare Email Routing. * Point your MX records at their MX. * Cloudflare forwards email to your gmail.com address. # Use AWS SES or some other transactional mail provider. * In Gmail Settings: "Add another email address". * Add your SMTP settings in the new account. * There is no need to configure IMAP or POP3.
- alecco 2y agoIt would be good to have backups in any case.
- jerrygoyal 2y agoI also built a chrome extension that integrates AI into Gmail and Docs but users are not restricted to just one AI model. https://chatgptwriter.ai https://chatgptwriter.ai
- sergiotapia 2y agoWhat's a good alternative if you just want company emails for a new startup? Zoho?
- allthetime 2y agoOur company has been using zoho since we started almost a decade ago. It's been rock solid. We use their CRM & Accounting (Books) as well and everything's integrated nicely. Also has an easy to use API to glue arbitrary things together & scrape emails, etc.
- insane_dreamer 2y agoWe have Workspace with Gemini and I haven't yet found a case where it did something useful for me. The times that I had it try to find information in my gDrive folders it didn't find what I wanted, and I ended up using search as usual. It was also slower than me searching and looking through the docs.
- 0xedd 2y ago[dead]
- germandiago 2y agoThat gives a clue of where the money is and what people use more :D
- sub7 2y agoAlready had to migrate all my domain's off Squarespace and remove Google Workspace entirely when they randomly decided it was now not free and started billing me monthly more than Google Domains did (80% more) Some MBA got a bonus for this surely. I would buy $GOOG stock blindly but being a paid user of theirs blows
- mathw 2y agoYay now I have to pay more to get bundled features I didn't want in the first place. Yay.
- deleted 2y ago[deleted]
- ritzaco 2y agoThis is annoying and badly done IMO. I also don't like or need the features and wouldn't pay for them if I didn't have to. That said, what you get from Google for a few dollars / month is so far over and above any other SaaS that I'm happy to keep paying (and paying more).
- parkersweb 2y agoIt’s not just that I don’t really need the AI features - it’s also that I actively don’t want to participate in adding to Google’s AI training data. We’ve been happy customers of Workspace for around 16 years - this feels like the straw to break the camel’s back. Strongly hoping there’ll be enough pushback from nervous corporates about data security that they’ll reconsider.
- Refusing23 2y agothere's so much ai everywhere so i dont wanna pay for it. especially not google, because.. well, im their product.
- tap-snap-or-nap 2y agoI still won't enable Gemini
- joejohnson 2y agoGoogle can’t charge a premium for a noticeably worse AI product.
- mattkevan 2y agoWish Google would just fix the Drive search rather than lard it up with AI nonsense. Often it’s easier to ask someone to resend the link to a document than find it by searching.
- smallerfish 2y agoThere are so many bugs and sub-par implementations in workspace that Google could fix. My cynical guess is that the source code to workspace apps is probably a mystery to the current generation of 23 year olds who are tasked in maintaining them, so they change little.
- mattkevan 2y agoIt’s wild that aside from gunk like AI and the occasional UI revamp and messaging app launch/kill cycle, the core Workspace features really haven’t changed or improved much since I started using it 15 years ago.
- bootsmann 2y agoWorst thing is people sharing files tbh, if someone has a folder and shares you a multiple documents from it you don't get the folder in your drive structure so you have n free files floating around in your drive that you cannot organize yourself.
- varispeed 2y agoI wish they fixed search in general. It is difficult to find emails if you don't know exact keywords that might have been used etc. often even if you type in the right keyword it still won't find the email, even though email contains it.
- dansitu 2y agoAI aside, I would pay $20 per month to have Gmail's compose UI work correctly in desktop Safari.
- bsenftner 2y agoWe've got a massive communications problem in our society, people do not know how to express efficiently, they under and over document, but rarely document "just so" one can use whatever, understand whatever, without a majority of the information exchange being throw away "wrapping" information, framing information. LLM AIs are forcing this issue to an apex, if and only if you and your peers realize this working with LLMs is also a communications issue, also one of framing information so both the correct information is delivered and a minimum of wrapping information that needs to be filtered through to understand is not delivered. The same reason you cannot explain to your boss, or coworker, or spouse some troublesome issue preventing a goal is also why you cannot get the quality replies you want from an LLM. You cannot express you request, your information effectively so the audience can understand what you meant.
- saaaaaam 2y agoI tested Gemini today, asking it to extract key pieces of data from a large report (72 slide) PDF deck which includes various visualisations, and present it as structured data. It failed miserably. Two of the key stats that are the backbone of the report, it simply made up. When I queried it, it gave an explanation, which further compounded its error. When I queried that, extracted the specific slide, and provided it, it repeated the same error. I asked Claude to do the same thing, it got every data point, and created a little react dashboard and a relatively detailed text summary. I used exactly the same prompt with each.
- TeMPOraL 2y agoMaybe the prompt you used was more Claude-friendly than Gemini-friendly? I'm only half-joking. Different models process their prompts differently, sometimes markedly so; vendors document this, but hardly anyone pays any attention to it - everyone seems to be writing prompts for an idealized model (or for whichever one they use the most), and then rate different LLMs on how well they respond. Example: Anthropic documents both the huge impact of giving the LLM a role in its system prompt, and of structuring your prompt with XML tags. The latter is, AFAIK, Anthropic-specific. Using it improves response quality (I've tested this myself), and yet as far I've seen, no BYOK tool offering multiple vendor support respects or leverages that. Maybe Gemini has some magic prompt features, too? I don't know, I'm in the EU, and Google hates us.
- saaaaaam 2y agoPossibly. But my Claude prompts work fine on ChatGPT, the only difference being ChatGPT isn't very good. I pay for both. I would not pay for Gemini - which is presumably why they've added it for "free" for everyone. My anthropic prompts in the API are structured. I've got one amazing API prompt that has 67 instructions, and gives mind-blowing results (to the point that it has replaced a human) but for a simple question I don't find value in that. And, frankly, 'consumer'-facing AI chatbots shouldn't need prompting expertise for basic out of the box stuff. The prompt I used in this example was simply "Please extract the data points contained within this report and present as structured data" > and yet as far I've seen, no BYOK tool offering multiple vendor support respects or leverages that When you say BYOK tool do you mean effectively a GUI front end on the API? I use typingmind for quickly throwing things at my API keys for testing, and I'm pretty sure you can have a persistent custom system prompt, though I think you'd need to input it for each vendor/model.
- nly 2y agoStuck on GSuite Legacy (with my own domain) and Google won't let me give them money to upgrade my storage. Workspace too expensive for family purposes. Recently got a new phone and can't use Gemini with my old GSuite Legacy account. No migration path back to personal @gmail.com accounts for my family. When I moved from an @fastmail.fm email to my own domain years and years ago I just gave them money and added my domain to my account. No fuss. Google are hopeless. They have all this consumer brand recognition and just squander it on garbage. Google One + your own personal domain name would be great but presumably they're afraid it'll dismantle Workspace for small businesses.
- hdgr 2y ago> Google won't let me give them money to upgrade my storage While not explicitly documented anywhere, they automatically increase your storage limits once you approach a certain margin of remaining free space. That happens around Tuesday-Wednesday, they just add extra 5Gb to your limit.
- jtylr 2y agoAny idea what sort of margin ballpark we're looking at? With a combination of email and Google Photos I got up to around 97% used a year ago and just had to move older photos elsewhere - would be good to test again if an increase will be given.
- hdgr 2y agoHuh. Which edition are you on, the no-cost business starter they migrated some users to or the GSuit legacy free? How long did your account stay at 97% space? From my experience, it takes a week to trigger. I'm on the legacy free edition, and the auto increase worked for me as of November last year. I'm sitting on 41G used out of 51G limit, with photos taking up 29G. I have a second user in my workspace who also benefits from this feature.
- jtylr 2y agoI've got the old legacy edition - From memory I took it up to 97 and then panicked and moved things away so email wouldn't bounce. Will try again and leave it a little longer this time. Cheers!
- masto 2y agoTranslation: it wasn't meeting the daily active users engagement targets, so we need to artificially juice them by forcing it on.
- varispeed 2y agoI just saw this. This is probably most useless feature probably nobody asked for except for marketing, to be able to claim they have AI email blah blah. This is getting tiresome.
- HacklesRaised 2y agoPretty simple formula, there simply isn't a market for an $x upcharge on mail and docs, but we have to be part of this latest grift so we'll charge everyone $x - y which is a rounding error. Except it's not. At some point someone is going to admit they have bet the farm on improved auto complete.
- xeromal 2y agoAnyone have a recommendation for moving from Google workspace that has email, docs, calendar, and contacts capability? I don't really need anything else aside from those capabilities. Fastmail isn't sufficient
- deleted 2y ago[deleted]
- BozeWolf 2y agoApple iCloud. I still run on google suite, but I want to move away from it because reasons. Apple has reasonable web versions for documents, excel, note taking for when you are not on your iDevice. It has a calendar and provides email. It also has all my photos and other stuff anyways. It also supports custom domain names. To see if I could move away from gmail I started using apple mail, connected to gmail still. The app is just fine. I just need to make time to do the migration.
- deleted 2y ago[deleted]
- muhwalt 2y agoUgh, we got hit by this. We're a non-profit with business plus licenses, so we get a decent discount. I opened a support chat as soon as I got the email about the license changes and price increase. Our contract is due next month, so I need to make sure we're OK budget wise. They can't even tell me how much our renewal will be yet. They don't know. This morning, I logged on to find that the AI features have been turned on domain-wide for us. I couldn't find any admin controls, so I opened up a support case. The off buttons are locked behind an enterprise subscription. Our end-users need to turn off smart features to disable Gemini. There's no domain-wide / admin level control unless you purchase their most expensive licenses. It's absolutely disgusting. I'm so disappointed with how this was rolled out. We should've been given an opportunity to make an informed and intentional decision about how or if we were going to use these features.
- fijiaarone 2y agoEmail is the killer app, and their trying to kill email.
- registeredcorn 2y agoIf I remember correctly, the Office 365 Copilot thing is more of an upsell rather than an upcharge. Basically, if you didn't want to pay more, you would initiate the cancellation process, and during that you could "downgrade" to the plan that you already had (without copilot as part of it). Personally, I find that to be especially scummy because it essentially sounds like they are betting on people either not understanding that nuance, or not bothering to deal with it (and subsequently, not using AI, making that venture seem vaguely more profitable)
- josefritzishere 2y agoWe're shutting down workspace accounts this quarter for this exact reason.
- dommer 2y agoIs it just me or is this title a clear contradiction? Free but increases price? Do they mean now included in your cost…which is increasing? Doesn’t have the magic marketing power I suppose.
- myrandomcomment 2y agoI clicked the button to turn the forced AI crap off today in Gsuite. It has been on for a day (unasked, forced my google). The engineering team responded with a unanimous thumbs up when I told them. Winner of best response was: "oh god! now i have to type complete senten..... zzzzzzzz"
- deleted 2y ago[deleted]
- more_corn 2y agoSo, not free and I’m not allowed to say no.
- Frederation 2y agoYea, but we dont have to use their LLM. It can live where it likes but will never have a room in my walled garden.