23andwalnut

9 ms·

31.
by 23andwalnut 10y ago
Disclosing it publicly before it's been fixed only increases the number.
32.
by 23andwalnut 10y ago
I've been thinking about creating a dev focused version of Duet ( http://duetapp.com ) for a while. Any current Jira users have time to help me figure out what I should add/change to make it a good Jira alternative? I&#x
33.
by 23andwalnut 10y ago
Sure. But there's a distinct difference between FOSS and paid software. Many people think FOSS = OSS. The original comment asked about Github, and the subsequent conversation led me to believe at least one of the commenters was thought
34.
by 23andwalnut 10y ago
Please open a ticket here: http://duetapp.com/ticket and I will help you fix whatever issues you're having. 99.9% of issues are simple config problems so I'm sure we can get it resolved quickly.
35.
by 23andwalnut 10y ago
It's PHP and Javascript. MVC on client and server, but no frameworks. The 2nd year cost is the same as the first, but you only have to pay if you want to continue getting upgrades. But you're certainly free to continue using the v
36.
by 23andwalnut 10y ago
There's a discussion about this above, but open source has many meanings. Duet's source is open, meaning you can absolute inspect and/or modify it once you purchase it, but it's not free software, so the source isn'
37.
by 23andwalnut 10y ago
Wow. The original comment was fantastic, but this is above and beyond. Thank you!! :)
38.
by 23andwalnut 10y ago
Yes. Definitely. I might write a post about it when everything settles down.
39.
by 23andwalnut 10y ago
Ha. Yep, I knew that was coming too. They are definitely things I've thought about. I wrote about my thoughts a couple of years ago. You can check it out here: http://www.duetapp.com/blog/is-saas-the-only-business-
40.
by 23andwalnut 10y ago
Yep. That's another one of my apps :)
41.
by 23andwalnut 10y ago
I can put those instructions together. I'll add them to the support page as soon as I do. A zip backup method would be fairly simple to implement. I'll definitely think about that for a future release.
42.
by 23andwalnut 10y ago
It's built for the lowest common denominator. Literally all you need is PHP 5.4+ and Mysql 5+, and curl. There aren't any required modules for basic usage but you may want smtp (if you don't want to use built in php mail func
43.
by 23andwalnut 10y ago
I agree with everything you said. I definitely give refunds. I just ask for the opportunity to help customers solve their issues first. Over the course of the last 3 years, 99.9% of refund requests were solved once I actually understood the
44.
by 23andwalnut 10y ago
You're right, I did take it off codecanyon. It wasn't the right place for it. I'll also admit that there was a period where support wasn't that great. But I've done a lot to improve it since then and now I have a su
45.
by 23andwalnut 10y ago
There's actually an alternate view of the dashboard if you don't like the current one. It's hard to see in the demo (I need to work on that), but I can show you if you email me. It's pretty easy to see whose behind, but
46.
by 23andwalnut 10y ago
I offer refunds, but it's usually only if the actual product is defective and if it's something I'm unable to fix. It's a bit different than what people are used to with SaaS because the product can't be returned. A
47.
by 23andwalnut 10y ago
Really sorry you didn't have a good experience. I'm not sure why you weren't able to get support. I've always done my best with that and I've recently formalized the process with a support center, ticketing system,
48.
by 23andwalnut 10y ago
It runs on any server that has PHP and MySql. Even your most basic shared server will work. It's delivered as a zip. And the source is technically 'open' meaning you can modify the source code when you purchase it, but it&#x2
49.
by 23andwalnut 10y ago
Duet actually started out on CodeCanyon :) I was a very active elite author on there for a few years. Ultimately it wasn't the right fit. I actually wrote an article about my decision at the time: http://www.duetapp.com&#x2F
50.
by 23andwalnut 10y ago
Thanks! From the survey I did a couple of weeks ago there's a pretty even three way split between privacy, price, and brandability. I didn't realize the branding aspect was so important and that's why I just added it to the m
51.
by 23andwalnut 10y ago
It's PHP and Javascript. I just added a small note in the 'Easy Installation' section on the front page. I'll try think of a better way to present it going forward.
52.
by 23andwalnut 10y ago
Yes, you can enter time on the task panel using the timer, or you can enter time manually. You can also enter time directly on the invoices. Or you can drag a task that has time entries onto an invoice and the line items will be created aut
53.
by 23andwalnut 10y ago
Completely agree. Once it happened though, my options were limited. Just trying to improve the experience for everyone that will come after the resize is done (should be soon). Seems slightly better than providing a terrible experience for
54.
by 23andwalnut 10y ago
The installer does backups during the upgrade process. There's no mechanism for on-demand backups though. I suppose it would be trivial to add that functionality. Restoring from a backup, while simple, has some manual steps. Since I ha
55.
by 23andwalnut 10y ago
Thanks! I did a survey of the users about a month ago. Most are small tech companies (i.e. web developers, designers, etc). I have some services companies (i.e. lawyers, construction). For non tech companies, I just do the setup for them. I
56.
by 23andwalnut 10y ago
I raised prices for about 6 months. Total revenue and number of purchases went down dramatically during that time. I think I need to target a different type of user to charge more, just not entirely sure how to reach those users.
57.
by 23andwalnut 10y ago
Yes, absolutely. Free upgrades last for a year, so you would need to purchase new license if you wanted the latest version. Or you can open a ticket and I'll send you the last version you were eligible for.
58.
by 23andwalnut 10y ago
Resizing the server, so it will be down for about 30 minutes, but performance should be greatly improved when it's done.
59.
by 23andwalnut 10y ago
A billing hiccup with my host actually. My credit card expired and I didn't keep up with the messages from my host letting me know I needed to update it. So they took a more extreme measure. It was only down for an hour or two, but sor
60.
by 23andwalnut 10y ago
Pretty sure that's just Gumroad pre-loading things it needs for it's checkout experience. But definitely going to look into it.

More ›