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The installer does backups during the upgrade process. There's no mechanism for on-demand backups though. I suppose it would be trivial to add that functionalit
by 23andwalnut 10y ago
The installer does backups during the upgrade process. There's no mechanism for on-demand backups though. I suppose it would be trivial to add that functionality. Restoring from a backup, while simple, has some manual steps.
Since I have no control over where Duet gets installed, and my customers have a wide variety of server capabilities, I try to keep everything as simple as possible. Install takes about 5 minutes and all you really need is the ability to ftp to your server and the know-how to hunt down your mysql credentials. 99% of the time when people have trouble it's just a matter of helping them figure out their correct credentials.
- sbarre 10y agoDo you provide instructions on how to do proper backups? I know that's perhaps "not your problem" but for the type of information you're offering to manage (invoicing, time tracking, project data, etc), a server failure could be catastrophic to someone's business. Maybe a future version should provide easy backups (to Amazon S3 or even just a "click here to download a zip of your data") and a periodic warning to users who have not backed up in a while.
- 23andwalnut 10y agoI can put those instructions together. I'll add them to the support page as soon as I do. A zip backup method would be fairly simple to implement. I'll definitely think about that for a future release.