wgyn

10 ms·

1.
by wgyn 4mo ago
I’ll be interested to see how the merger goes. Although the products overlap, Fin <-> Agentforce and Intercom <-> Service Cloud, the Intercom/Fin stuff is mostly built for startups while the Salesforce stuff is much more en
2.
by wgyn 2y ago
Assembled | Software Engineer, Product Manager | San Francisco or New York | Full-time Assembled helps customer support teams resolve issues with the right agent, providing the right answer, at the right time. Over 300 industry leaders, inc
3.
by wgyn 2y ago
Assembled | Software Engineer, Product Manager | San Francisco or New York | Full-time Assembled helps customer support teams resolve issues with the right agent, providing the right answer, at the right time. Over 300 industry leaders, inc
4.
by wgyn 2y ago
really interesting direction! my company, assembled, builds software for customer support teams. i could imagine being on either end of this. on the one hand, we've built applications to run in the curated zendesk/salesforce sandb
5.
by wgyn 3y ago
I think super highly of the Airplane team and what they've built. Startups are a tough journey, especially so over the last year. There's never a good way to shut down so the criticism isn't surprising and perhaps fair. But I
6.
by wgyn 3y ago
Assembled | San Francisco, CA | Full-time | Software Engineer / ML Engineer — New Products Assembled is building software to transform and elevate customer support teams. We help industry leaders like Brooks Running, Stripe, and Zoom g
7.
A full guide on how to assimilate into the US as an H-1B1 holder from Singapore(keefay.medium.com)
1 points by wgyn 5y ago|0 comments
8.
by wgyn 5y ago
How feasible is it to build/launch your own probe? A la backyard astronomy.
9.
by wgyn 5y ago
Perhaps, but it's possible to invest in Google via the stock market. I'm not sure it makes sense to bake in the stock market performance of a public company when considering value of their "equity." It seems like you sho
10.
by wgyn 5y ago
This is compellingly well-written but wrong, in my opinion. There's been a steady trickle of articles on the top of Hacker News that make essentially the same argument: your odds of choosing a successful startup are miniscule (2% in th
11.
Operators Ep 24: Jen Ong Vaughan (Stripe & Assembled)(delian.substack.com)
8 points by wgyn 5y ago|1 comments
12.
by wgyn 6y ago
Assembled | San Francisco, CA (Distributed until at least September 2021) | Full-time Assembled ( https://www.assembled.com/ ) builds tools to transform and elevate customer support. Our workforce management platform helps mo
13.
A Mysterious PostgreSQL Performance Bug(buttondown.email)
14 points by wgyn 6y ago|1 comments
14.
by wgyn 6y ago
Filling out questionnaires is such a time suck. It's extra painful because different companies use different standards (CAIQ, SigLite, VSAQ). Hopefully they solve the near-term questionnaire problem, but I'm also excited to see th
15.
by wgyn 6y ago
This was a great read. Allison Pickens is the former COO of Gainsight, so she definitely knows what she's talking about when it comes to Customer Success/Customer Support. Think this topic doesn't get covered enough in the st
16.
by wgyn 6y ago
Assembled | USA (Plan to reopen office in San Francisco, CA) | Full-time Assembled ( https://www.assembled.com/ ) builds tools to transform and elevate customer support. Our workforce management platform helps modern support
17.
by wgyn 6y ago
+1 for Monzo. On a slightly different axis, their customer support is excellent and they invest a lot of resources, including technical ones, into making it so.
18.
by wgyn 6y ago
We had a few minutes earlier this week where a machine saw packets in/out go to zero for no discernible reason.
19.
by wgyn 6y ago
I wish they had spent more time describing how/why Go's built-in build tool stopped working. Or perhaps that's part of the basics of Bazel. Anyone able to share more on that?
20.
by wgyn 6y ago
My hot takes... 1) Fast adoption of GoLand/IntelliJ (and death of Sublime/Atom) 2) Nearly complete adoption of modules (my company is behind!) 3) "I feel welcome in the Go community" dipped from 82% to 75%. Anecdotally m
21.
Reflections on 2 Years of Golang(wgyn.github.io)
1 points by wgyn 6y ago|0 comments
22.
by wgyn 6y ago
That is a great video! It also reminds me of Dan Wang's essay on How Technology Grows: https://danwang.co/how-technology-grows/ . It introduced me to the Ise Grand Shrine, which is a wooden temple that's rebu
23.
by wgyn 6y ago
Is the narrative that big companies are safe havens for job seekers actually true? Isn't Airbnb a "big" company?
24.
by wgyn 7y ago
Assembled | Frontend Software Engineer | San Francisco, CA | Full-time | https://www.assembled.com Assembled provides the tools for modern organizations to scale great customer support. We’re transforming and elevating support a
25.
by wgyn 7y ago
I've used LibraryThing since my senior year of high school and have always loved it. As others have noted, unlike Goodreads, LibraryThing isn't a social network. I'm an obsessive about what books I own, how to categorize th
26.
by wgyn 7y ago
Assembled | Software Engineer | San Francisco, CA | Full-time Assembled ( https://www.assembled.com/ ) builds software for modern customer support teams. Our workforce management platform allows teams to forecast volume, mana
27.
by wgyn 7y ago
> For the last several months, Guido and Sushma have been meeting once a week to talk about all things programming. But Sushma says the biggest takeaways were not just about how to do things, but how to become more confident and learn ho
28.
How Slack Built Shared Channels(slack.engineering)
3 points by wgyn 7y ago|0 comments
29.
Step raises $22.5M led by Stripe to build no-fee banking services for teens(techcrunch.com)
2 points by wgyn 7y ago|0 comments
30.
by wgyn 8y ago
Really interesting report! And love the idea of benchmarking against similar stage companies :) Do the burn rates include spending on payroll?

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