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I’ll be interested to see how the merger goes. Although the products overlap, Fin <-> Agentforce and Intercom <-> Service Cloud, the Intercom/Fin stuff is mostl
by wgyn 4mo ago
I’ll be interested to see how the merger goes. Although the products overlap, Fin <-> Agentforce and Intercom <-> Service Cloud, the Intercom/Fin stuff is mostly built for startups while the Salesforce stuff is much more enterprise. The play may be that Salesforce has the… salesforce… to bring Intercom to enterprises way faster.