michaelschade

9 ms·

31.
by michaelschade 11y ago
This definitely isn’t for everyone — and people’s situations will be different — but based on what we’ve seen there are plenty of entrepreneurs who have already (painstakingly) done this or would like to do it. Our goal is to make what peop
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by michaelschade 11y ago
Nope, we're not looking to make money off the incorporation, though we of course hope the companies become successful Stripe customers!
33.
by michaelschade 11y ago
Good question! Every company’s situation will be different (which is one of the reasons we’re working with PwC to provide expert tax guidance and education). But generally speaking, companies that are incorporated in the US will need to pay
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by michaelschade 11y ago
Yes, I totally hear you -- this is why we treat any API unavailability as such a huge deal and feel so bad about it. Whether customers can or should retry is a question we sometimes get from users after API errors and so I wanted to be proa
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by michaelschade 11y ago
I work at Stripe. We're back up now. Your customers can safely retry any failed payments. We'll post a public postmortem over the next few days with more information. If you need any help, please drop us a line at support@stripe.c
36.
by michaelschade 11y ago
Hey, sorry you had a bad experience. We have a dedicated support team that helps with the majority of questions. Like you say, folks from throughout the company do answer support questions directly too sometimes. The most common case for th
37.
by michaelschade 11y ago
Hm, the case I saw looks like it's been totally solved, but feel free to forward it to me directly -- would like to check into it. (And thanks for all your help on IRC!)
38.
by michaelschade 11y ago
(I work at Stripe.) Yeah, you're right: we've had some scaling troubles with support in the past. The root cause is basically what Matt's post points toward: our userbase exploded. Our investment in support didn't even c
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by michaelschade 11y ago
The notifications are all optional: you can opt into daily summary, new payments, and new customer notifications in the app settings.
40.
Who You Calling a Techie?(boomcalifornia.com)
2 points by michaelschade 12y ago|2 comments
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by michaelschade 13y ago
Thanks for the feedback, Tom! I understand how the USD -> UK transfers would help; we're looking into making that an option. For accounting, we've found that better reporting tools usually solve the need for less frequent trans
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by michaelschade 13y ago
Fixed, thanks!
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by michaelschade 13y ago
Rotten Tomatoes required an API key, which meant I'd probably need to build some intermediate service. (I of course wouldn't want to include the API key in the Chrome extension.) I didn't want the extra overhead for that. I l
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by michaelschade 13y ago
It's a pretty simple script but, if you're curious, the source is at https://github.com/michaelschade/netflix-trailers .
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Show HN: Trailers for Netflix (Chrome extension)(chrome.google.com)
20 points by michaelschade 13y ago|5 comments
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Twilio Raises A $70M Series D As They Consider An IPO(techcrunch.com)
72 points by michaelschade 13y ago|24 comments
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by michaelschade 13y ago
(I work at Stripe.) Sorry you haven't gotten one yet! I just sent an invite your way.
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by michaelschade 14y ago
(I work at Stripe) Sorry this wasn't clear! I can imagine it was a shock to have your number appear; I'll make sure we make this clearer when signing up. For some background: it's a card network rule that you include a customer service phon
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by michaelschade 14y ago
Hey there, George. Very sorry we missed you this morning. I'll be in touch by email shortly. In general, we are usually in chat several hours earlier than the posted times, but list those hours to make sure we're setting proper expectations
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by michaelschade 14y ago
There is Pay Pad by Billy Coover ( https://www.pay-pad.com/alerts ), which offers an iOS dashboard and push notifications.
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by michaelschade 14y ago
Hey there, I'm very sorry about this. This isn't acceptable. I'd like the opportunity to dig into your case to figure out what happened. Can you get in touch with me at michael@stripe.com? Going forward, please also feel free to reach out t
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Stripe NYC Meetup(stripe.com)
23 points by michaelschade 14y ago|10 comments
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by michaelschade 14y ago
That's exactly right: it's safe to continue using Stripe (you'll receive your money on time) and you should expect a great experience going forward.
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by michaelschade 14y ago
Your bank shouldn't add any extra fees, but if they do, just let me know and I'll reimburse. We will make sure that you are consistently paid on time.
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by michaelschade 14y ago
You're right – we messed up here, and I am sorry for that. There were some upstream difficulties in transferring USD funds to Canadian bank accounts. As entrepreneurs ourselves, we understand how important it is to have transfers go through
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by michaelschade 14y ago
There is! If you sign up at https://stripe.com/global , we'll reach out once we're ready to start beta testing.
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by michaelschade 14y ago
As a brief bit of background: these charges are accepted because card brands do not always decline if the CVC fails (and AVS has no effect); instead, they're taking several signals into account. We expose as much data as possible to give yo
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by michaelschade 14y ago
I just received my first pair last month, and am actually wearing them right now. I recommend giving it a shot–the subscription is inexpensive and the socks are really great quality. Also pretty cool that he open-sourced the subscription so
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by michaelschade 14y ago
I'm not sure about the ability to give as gifts (that'd be a great idea, if it's not supported), but the pricing is on the front page: "Unlike the country club it only costs $11/month and it will help you get a job."
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Mom, Friend, & Co-Founder(mschade.me)
3 points by michaelschade 15y ago|0 comments

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