bryanh

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by bryanh 14y ago
The great thing about Olark is it can be very humanizing if you let it. Its pretty powerful to tell a customer at 3am: "Hey, this is definitely a problem. I've marked it in our issue tracking software, but its 3am here and I am about to
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by bryanh 14y ago
That is really interesting (great link too!). As coders ourselves we've had the same experience: spinning up something simple is usually pretty straightforward. What we are a little more curious about is the ability to bring simple sentimen
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by bryanh 14y ago
We were really blown away by some of the use cases. One of my favorites: analyze support tickets in HelpScout, Zendesk or Desk.com and tag them based on sentiment (positive vs. negative). The incredible thing is there is no code involved. I
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by bryanh 14y ago
We wrote [1] really briefly on that exact problem, which was one we faced. I'd like to expand on this, because I think you are 100% right. Launching is only half the battle. [1] https://zapier.com/blog/2012/04/05/finding-early-customers-w.
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by bryanh 14y ago
I bet it is very satisfying to just constantly ship cool new discrete features like this for a product like GitHub.
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by bryanh 14y ago
Zapier co-founder here: we love bringing tools traditionally "for developers" to folks who are less code inclined. It is really awesome to see our users sending transactional emails via tools like Mailgun/Mandril/SendGrid.
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by bryanh 14y ago
So excited about PyCon, last year was fantastic. I always make sure to mention it on these threads because you guys bust your ass to make it happen and I just want to thank you again. :-)
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by bryanh 14y ago
> 80% of economic activity is unproductive The parent comment is talking about 80% of companies struggling to raise series A , not 80% of the entire economy or even the entire startup ecosystem.
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by bryanh 14y ago
That certainly is a big distinction, but is not the only difference. An older overview is available here: http://www.vaporbase.com/rails-django
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by bryanh 14y ago
I don't think that helped...
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by bryanh 14y ago
Incredible work Adrian. +1 across the board.
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by bryanh 14y ago
This is wonderful! I especially like the detailed coverage of Backbone views. They tend to be the most perplexing part of Backbone (do I nest? how much? how do I track them? etc...) and you outlined your use case nicely.
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by bryanh 14y ago
We listened to our users and found what was important to them: faster syncing. We have hopefully found a way to provide that but still make sure the folks who really get value can pay like normal. As usual, this is always a fine line. Anoth
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by bryanh 14y ago
We started as Snapier. Now Zapier. It appears very common.
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by bryanh 14y ago
Curious why you would claim links for search engine ranking algorithms are a myth. Links from high profile sites (like TechCrunch) are demonstrably good, though I would guess it is definitely a smaller percent now than it was in the early d
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by bryanh 14y ago
Tickets bought, hope to see you there!
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by bryanh 14y ago
I haven't done one yet! Must be someone else. Regardless, I just wanted to make sure you guys weren't planning on lots of refactoring if I sank a bunch of time into it.
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by bryanh 14y ago
Wonderful, was considering writing this just the other day. Thank you good sir. One thing that would be really nice, is a record mode and serialization (to JSON/yaml/etc...) plus a context manager (python's with). How ready are you for pu
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by bryanh 14y ago
Last year's PyCon was really wonderful, my hats off to the team and volunteers behind it because it was a really special experience. I'm excited about doing it again this year! I have no clue how I am going to manage 6 tracks of epic talks
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by bryanh 14y ago
This is spot on. To elaborate a bit, Rails tended to have a lot more generated code (the fabled "magic") that really sped up development of your standard CRUD apps. As far as I can tell, this was fairly novel in web development. Django didn
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by bryanh 14y ago
Looks like a touch screen that isn't calibrated correctly.
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by bryanh 14y ago
Agreed, it very quickly starts to erode an early startups' most precious resource: time. We've taken to outsourcing what we can, as most do, but it would be nice to see how some people get it out of their way quickly.
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by bryanh 14y ago
I like this. You never see Techcrunch or any other tech blogs covering some of the maddeningly mundane aspects of a startup life (for good reason: its boring). From the outside, a startup seems like all code and growth and glamour, but the
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by bryanh 14y ago
Love this, sorry about the hate brigade from HN. Anecdotally, it seems to be getting worse lately... To start, at Zapier, we and our customers have a huge need for something like this for any install of open source software with no API or
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by bryanh 14y ago
Mountain View, or Remote (full-time) We're Zapier: we make tools around integrating APIs, and we make them for everyone, not just technical people. We just announced a $1mm+ funding round and are looking for anyone comfortable with the full
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by bryanh 14y ago
Hey Andrew, we have a few things we do with HipChat (or Highrise or whatever), I'll list my favorites from usefulness to "just for fun": * churns in Stripe trigger a message in the chat room, we always try to follow up immediate
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by bryanh 14y ago
More nuanced scope settings are definitely something we'd like to do. Put simply, we just haven't had a chance to get to it quite yet, but we're definitely hearing more requests for it and we want to honor those requests. We're working on i
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by bryanh 14y ago
This article ended up pretty light on details, but a lot more information about us here: https://zapier.com/blog/2012/10/31/zapier-100-connected-serv... via http://news.ycombinator.com/item?id=4723588
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Zapier, 100+ Connected Services, a Year in Review(zapier.com)
38 points by bryanh 14y ago|5 comments
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by bryanh 14y ago
Zapier seconds both of ZenBox's requests! :-)

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