We were really blown away by some of the use cases. One of my favorites: analyze support tickets in HelpScout, Zendesk or Desk.com and tag them based on sentime

We were really blown away by some of the use cases. One of my favorites: analyze support tickets in HelpScout, Zendesk or Desk.com and tag them based on sentiment (positive vs. negative). The incredible thing is there is no code involved. It is crazy cool.