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adilaijaz
searching PlanetScale…
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3 ms
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by
adilaijaz
2y ago
Thanks a lot for being our customer Robert!
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by
adilaijaz
2y ago
Fair usecase. The problem with supporting sales reps is that they need answers, not pointers to documentation. That subtle difference ends up making a significant difference in product direction
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by
adilaijaz
2y ago
Sam is the AI Sales Engineer that reps invite to calls so they don't have to add an SE, just in case things get "technical"
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I built an AI Sales Engineer
(heysam.ai)
5 points
by
adilaijaz
2y ago
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12 comments
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Want a killer product? Become more opinionated
(adilaijaz.medium.com)
265 points
by
adilaijaz
5y ago
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149 comments
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by
adilaijaz
5y ago
Product conventions create an opinionated product; opinionated product creates user delight; user delight creates business success.
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6 Questions to Ask Before Adopting Usage-Based Pricing
(adilaijaz.medium.com)
3 points
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adilaijaz
6y ago
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1 comments
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by
adilaijaz
6y ago
6 questions: - does value increase with usage? - does throttling usage reduce value? - does throttling usage go against your growth strategy? - is usage predictable for the customer? - is the pricing axis large scale? - is your buyer used t
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SaaS metrics: why activation rate is so important
(adilaijaz.medium.com)
19 points
by
adilaijaz
6y ago
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3 comments
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by
adilaijaz
6y ago
I share some of my learnings from building Split: - why NRR is the most important SaaS metric - NRR decays with activation. - Quicker you activate, the higher your NRR - If you want to improve NRR, improve your activation rate.
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by
adilaijaz
10y ago
It's great to see companies building this category of products once they reach a certain scale where customer experience matters. Gatekeeper from Facebook, LiX from LinkedIn (where I am from), and now you guys. I really like the way St