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Meta Deployed AI and It Is Killing Our Agency
- ayaros 7mo agoIf meta wants to cut out the middleman and let businesses pay directly for ai generated ads, I doubt they have any incentive to fix this.
- KellyCriterion 7mo agoThis wont help the customers from the article? The reason why they need agencies to deploy ads is thats its not their core business - so they wont be able to setup Meta ads on their own?
- cyanydeez 7mo agoFacebook will provide AN AI to the ad agency client. Ad agency redundant.
- pogue 7mo agoThe same thing is happening to end users, the consumers that they maybe want seeing those ads. Random, totally out of the blue bans on Meta platforms for no rhyme or reason. It's all over reddit: r/facebookdisabledme r/FixMyInstagram r/InstagramDisabledBans r/MetaLawsuits
- realusername 7mo agoIt's almost impossible to create a new Facebook account nowadays and I wonder if that's one of the cause of the decline of Facebook
- Barbing 7mo agoI wonder if they ever had enough of the California Attorney General on them (after people posted guides on how to seek resolution through that channel) btw saw recommendations to use a VPN to be able to use the complaint form… overall, wonder how much Meta cost taxpayers there (maybe they make up for it?)
- jwrallie 7mo agoIt has been happening in other platforms too. I had a tough time creating a new LinkedIn account after deleting mine around 10 years ago. At one point one day in the new account I got banned, then I submitted my ID and got in only to be banned again within the same timespan. All the same accusations that the profile information I submitted was not “correct”, translation: I was not me according to someone else’s idea of what being me is, even though I was able to show them a proper ID. I only got it working stable after finding an obscure email on Reddit and re-sending my ID to a completely different confirmation system.
- NoMoreNicksLeft 7mo agoI wasn't going to send my driver's license to some overseas contractor... I eventually hunted down a form for submitting a notarized statement proving who I was. It's more than a bit ridiculous.
- KellyCriterion 7mo agoHow do they expect future growth then? In general, its really stunning that Meta stock price grew that much since 2012 - when they IPO'd in 2012, I thought i will be a "cheap stock" around 50 - 70 USD.
- cyanydeez 7mo agoFacebook appears to want go turn your grandparents into AIs and sell them back yo you when they die.
- npodbielski 7mo agoOh then I guess it is good that they dead already. And they never had an account. So I am safe.
- cyanydeez 7mo agoYes, but society rwquires everyone to be safe.
- Maxious 7mo agonice username... I was going to say, we warned about this with the google+ real name policy "nymwars" https://en.wikipedia.org/wiki/Nymwars https://en.wikipedia.org/wiki/Nymwars and the cloudflare AI bot blocking that blocks humans Yes it's potentially good for reducing spam and terribly good for collecting personal information for advertisers. Both at the expense of making social networks inaccessible to real people.
- nl 7mo agoThis doesn't seem anything to do with AI (except in the broad sense the account getting disabled seems automated)
- 2Gkashmiri 7mo agoi have a client whose whatsapp was banned for "violating terms and conditions" but they have not specified what terms or what exactly did he did. its all a black box mystery. I guess we have to sue them and then compel them to give reasons and unban them
- idiotsecant 7mo agoGood luck with that. I'm not sure what basis you would have to do either of those things.
- deleted 7mo ago[deleted]
- Glyptodon 7mo agoI tried signing up for Instagram once because for some reason there are a lot small businesses in artsy spaces (jewelry, etc.) who basically make it the main way to interact with them (or did) and I got banned almost instantly for no reason I could discern. Kind of gave up at that point (well, after trying to go through their "show an ID process" and it not working) and if I want to see some artist's insta I ask my wife. Don't care that much about the agency stuff, but their account management situation is indeed totally broken.
- Krutonium 7mo agoIn a similar vein I made an account on ebay once years ago, and inside a day I was banned for "unpaid seller fees" On my one day old account that had never done a transaction???
- pyb 7mo agoSame here, I've not been able to open an account, it's a bit frustrating.
- richrichardsson 7mo agoSwitch off your ad blocker/pi hole temporarily.. I tried three times of getting insta-banned before getting advised here to do the same.
- dwohnitmok 7mo agoIn a twist of irony, it feels like this entire post is also written with AI.
- Lucent 7mo ago[flagged]
- Shank 7mo agoHow reliable is Pangram now? In the past, these types of detectors had a really high false positive rate. Is it improved?
- Lucent 7mo agoWhen it flags something as high confidence, 3.1 is very reliable. Human-authored text I saw scoring ~70 with 3.0 now scores ~15. With scores above 90, the false positive rate looks to be about zero. https://www.pangram.com/blog/pangram-3-0-technical https://www.pangram.com/blog/pangram-3-0-technical
- ThrowawayTestr 7mo agoAh yes, using AI to verify AI writing, very trustworthy.
- runako 7mo ago"work and personal" is an AI signifier? "'s the thing"? "across multiple"? "identity verification" is 11x more likely to appear in AI writing, per the tool? I call BS.
- oefrha 7mo agoI looked at all the AI signatures and they’re all phrases I use in my very human writing. If you’re anti-AI generated content then stop posting clearly marked AI dross like this I guess.
- empressplay 7mo agono, it's just Australian.
- HDThoreaun 7mo agoThis is probably on purpose because meta wants to kill third party ad buyers and have customers just directly use their first party ad buying platform
- nelsonic 7mo agoFacebook doesn’t need “users” or even Advertisers anymore, they have Ai to create and consume all the content & likes!
- Gigachad 7mo agoAI can’t buy things yet.
- bergen 7mo agoOpenclaw is on it
- zenincognito 7mo agoAgencies have a lot of control and say in how clients spend their money.
- galoisscobi 7mo agoStop giving your money at Meta, it’s a simple solution and an ethical one.
- aiauthoritydev 7mo agoEasy to say but livelyhood of many families might depend on this agency functioning.
- ThrowawayTestr 7mo agoJust abandon your livelihood, simple as.
- hyperhello 7mo agoI couldn’t sympathize more, but if there is no money in shoveling more ads into the web, then find something else to do.
- deleted 7mo ago[deleted]
- cube00 7mo agoI would but Google charge me $5 a click and nobody will engage with my Reddit ads (not even an ASCII dong in the open comments anymore) and zero conversions.
- SanjayMehta 7mo ago> Sounds reasonable, until you realise that the appeal tool is inside the platform – the same platform the specialist is completely locked out of. You cannot appeal a login ban from behind a login screen. That's hilarious. Exactly how Bluesky operates.
- alex1138 7mo agoI'm curious whether anybody but wunderkind, we-want-bubble-2.0-after-the-first-one-crashed hype speculation Zuckerberg could have gotten away with theytrustmedumbfucks. Maybe he'd be "making an insightful commentary on human nature" if it wasn't for verified stories to back up his general character like hacking the Crimson reporters The site has been awful for years and years. That he's shoving AI down throats is the same confirmation we always had: he doesn't care about you (but this was obvious from Graph Search)
- measurablefunc 7mo agoI can't tell if this is a real company or not. Look at their about page & you'll notice some really surrealistic prose.
- zenincognito 7mo agoGlad you like it or not! Can confirm we are real.
- aiauthoritydev 7mo agoThe only relationship I have with Meta is Whatspp and I will quit the day my family moves to something else.
- matt_heimer 7mo agoI think most big tech companies are like this and it's just going to get worse as AI adoption increases internally. 2 days ago I tried to create new gmail account and Google insisted that my phone number was used too many times. Fine, I'll pay for a new workspace account... Submit my billing information, that same that I use on other accounts but now there is an extra validation step that requires my ID and copies of my bank statement. Wasn't happy about that but tried it anyway. They expected my entire checking account number to appear on my bank statement. My bank account number is for my entire account and not just the checking portion but even if they were the same my bank redacts parts of the number so that if anyone gets my statement they can't just start drafting money. The additional information section where I explain things is obviously ignored because the auto generated responses are sent pretty fast. I can't decide what the saddest part is, the fact that their "give us a moment" emails that are send immediately after submitting still say they need extra time to process the request due to limited staffing because of covid or the fact that Gemini was brutal in criticizing them when I asked if it was normal to expect complete account numbers on the statement. Similar to OP, the embedded help chat got in a loop of telling me I needed to speak to a rep to fix the issue and when attempting to connect me it would deny the request because I wasn't a paying customer yet.
- csomar 7mo agoThe sad part is that you gave your information and kept trying to give them money despite all of this hassle? What is exactly you are looking for? If it's email, there is tons of providers out there who will be happy to take your money.
- bryanrasmussen 7mo agothe only thing I can think that would make it imperative that you get a gmail instead of other email provider is that google provides the ecosystem of apps and google apps script to automate them, if you have built up a lot of tooling for automating things it can be a pretty sweet platform to do things in.
- deleted 7mo ago[deleted]
- js4ever 7mo agoI can confirm this is real! Last week I tried to register a Facebook ads account, I got instantly banned for violating TOS ... Like 2 minutes after registration
- steve1977 7mo agoConsidering that ads are a pest and all Meta platforms make Hell look like a vacation location, my empathy is very limited.
- danybittel 7mo agoAnd building your "agency" around a sole platform..
- agilob 7mo agoThey say they also run on Google and Tiktok
- deleted 7mo ago[deleted]
- knallfrosch 7mo agoI'd bill those wasted hours on your clients. Tell them ads are cheaper elsewhere. But really. Facebook doesn't care. They've got their eyes on your clients and want to cut you out using AI tools that are easy to use.
- cube00 7mo agoExcept the clients want to be seen on Facebook because their social groups are on there.
- raincole 7mo agoThe whole article doesn't even contain the word 'AI' or 'LLM." There is zero explanation about why they think it's caused by an AI Meta deployed recently. The clickbait game is crazy. > We manage millions of dollars in annual Meta ad spend. Oh nvm. They're full-time clickbaiters... what else did I expect. > They set up a dedicated work account, which, by the way, is standard professional practice Standard professional practice invented by ad agencies themselves, against Facebook's policy[0]. [0]: https://www.facebook.com/help/975828035803295/ https://www.facebook.com/help/975828035803295/
- kybernetyk 7mo ago>AI is killing our agency >We manage millions of dollars in annual Meta ad spend. So AI is doing something good for once :)
- Slothrop99 7mo agoThat's because the article is slop.
- reactordev 7mo agoEven if it’s not, this kind of business is untenable now.
- zenincognito 7mo agoYou be surprised what agencies turn over.
- bergen 7mo agoNo serious company wants their key users to log into a platform with their personal accounts, this would be a security nightmare and asking for trouble
- fakedang 7mo agoI wonder how exactly is social media managed at larger companies. I never found an enterprise type login for Facebook, and the only way to log in is by first creating a personal account?
- ripped_britches 7mo agoYep this has been my experience as well
- mediumsmart 7mo agoHumans Deploying Ads that are Killing Our Internet Outsmarted by AI Killing Our Internet. There is some Deep Meta in this somewhere.
- jeron 7mo agodeep meta, pun intended?
- tgtweak 7mo agoI've ran into this even in my limited advertising on meta - they actaully want you to use the actual individual's facebook account to manage the ads accounts, even on behalf of the clients through the agency. This is kind of insane behavior but when you remember that google actually supports enterprise domains and SSO and facebook has very little of that - or relatively little - it makes sense. If you are personally banned from facebook for whatever reason, you cannot have a business account under another email - once you validate your identity it regurgitates the ban. Despite this being an obvious antipattern to security it is very much by design for meta.
- alex1138 7mo agoIf platforms didn't hand out bans like candy (probably USING said AI!) this MIGHT make a bare modicum of sense
- cube00 7mo agoI ran into the same thing, I deleted my Facebook account years ago, needed a business account to run ads, signed up and instantly banned when I wasn't even banned when was originally a Facebook user, guess it's punishment for my desertion.
- tatersolid 7mo agoThis same scenario happened to me as well, and my “appeal” was instantly automatically denied.
- smelendez 7mo agoYeah, Meta wants you to have a single Facebook account under your legal name that you use for all your personal and professional contact with them. Never mind if you’re freelancing for three companies that don’t want to be linked to each other and running the page for your church and your karate studio. So of course people try to set up multiple accounts, but anyone over a certain age setting up a new account is naturally flagged as suspicious. The solution is just to allow a type of accounts that only manage business pages, but that would probably mess up their stats.
- deleted 7mo ago[deleted]
- psgdev 7mo agoI’ve been trying to sell my old iPhone and AirPods on Facebook Marketplace. Since I wanted them gone quickly, I priced them a bit lower than similar listings but Facebook instantly flagged them as “counterfeit.” I thought maybe the issue was my photos, so I relisted with clearer pictures… same result. Every appeal just gets an automated rejection with no real explanation. Now I’m getting warnings that I’m “at risk of losing access to Marketplace.” It honestly feels like their AI is using a hard, oversimplified rule: “iPhone 8 listed for $80? Must be counterfeit.”
- zoky 7mo agoMan, fuck Facebook Marketplace. I cannot figure out for the life of me why everyone decided to abandon the perfectly useable Craigslist for that unreliable, buggy, scam-laden pile of hot garbage. Never once have I had a single good experience with Facebook Marketplace.
- bronlund 7mo agoThis is wonderful. Someone has found a way to attack Meta using their greed against them, and it’s working :)
- daryl_martis 7mo ago[dead]
- mromanuk 7mo agoThis article is LLM generated, has the typical structure, that I’m tired of reading by now. They Always write using this rhythm, repeating 3 times a list of dramatic stuff “every this, every that”.
- pmdr 7mo agoCould be. But they're in the SEO business, articles sounded like that long before LLMs were trained on them to produce the same crap.
- endofreach 7mo agoExactly. It's been like that long before LLM bullshit.
- bryanrasmussen 7mo agoor it has the typical structure because that is what content providers made their workers provide over the last decade due to engagement stats showing that got the most users clicking, responding, subscribing, and that is what the LLM was trained on.
- zenincognito 7mo agoCan confirm this is fully human written.
- malfist 7mo agoAnd who are you and why should we trust you?
- cagz 7mo agoI don't think this is an AI issue. It is about the terms of use: they don't allow a second account, even if it's intended for ad management. The recommended way is to use Meta Business Manager via the existing account.
- phplovesong 7mo agoAI banned a AI generated ad. Its kind of funny that then some C suite complains. The shit people dig themselves in is truly amazing. Tech today is treated like some drunken first year collage fratboy a sex doll. It fails. Every. Time. Then we get popcorn time.
- imafish 7mo agoIt is insane how bad customer support you can get away with, if you’re just big enough.
- samiv 7mo agoThe users with their account issues are such a DRAG! How can a poor trillion dollar company be expected to be able to manage this situation? Worst case scenario is they'd have to gasp hire humans to resolve issues. /s Same thing happened to me on discord. Created new account and before first login it was already banned. Yay.
- ForgotMyUUID 7mo agoFeel so sad for you, guys ;( Unfortunately, I do not have any account at Meta, but I wish I had one. I could spare one for you ><
- camillomiller 7mo agoYou base your entire business on Meta. You complain that Meta Leopards eat your face. Just jog on, geezers. The entitlement here is off the charts.
- devcraft_ai 7mo ago[flagged]
- thund 7mo agoIf anyone wonders how AI might end up undermining humanity, this is a small preview. We're gradually handing over more processes to automation (YOLO, right?) while the systems themselves remain fundamentally "non empathetic". Maybe this specific case comes down to a poorly designed prompt from 2024... but so far the trend isn't "friendlier" automation, everyone is after more powerful automation...
- gusfoo 7mo agoI really tried my best to open a Facebook account, so I could open a developer account. All correct and real info. Instaban immediately after account creation, immediate "go away forever" email after clicking the "appeal" button. The fact that you have to open a personal account first, in order to start a developer account seems mad to me. I have no interest at all in having a personal Facebook account.
- OutOfHere 7mo agoEvery banned Facebook user is a win against Facebook and misinformation. It would be best if it happened to all Facebook users.
- skeledrew 7mo agoCan't say I feel even a drop of sympathy here; ads are the bane of the internet. Also very ironic that the company that's built on ads seems to have such disregard for a big spender.
- ottah 7mo agoThis same experience is coming to every platform if this passes https://reclaimthenet.org/40-attorneys-general-back-ids-online-safety-act https://reclaimthenet.org/40-attorneys-general-back-ids-onli...
- nippoo 7mo ago> We hire a senior Paid Ads Specialist. They set up a dedicated work account, which, by the way, is standard professional practice. It's not "standard professional practice". It's explicitly against Meta's TOS.
- silexia 7mo agoThis should not be flagged. I run an agency with 250 full time employees and have the same problem. We spend millions of dollars and get zero help or support from Meta. Crazy.