9 ms·

The biggest issue I see is Microsoft's entire mentality around AI adoption that focuses more on "getting the numbers up" then actually delivering a product peop

The biggest issue I see is Microsoft's entire mentality around AI adoption that focuses more on "getting the numbers up" then actually delivering a product people want to use. Most of the announcements I hear about Copilot, it's always how they've integrated it into some other piece of software or cut a deal with yet another vendor to add it to that vendors product offering. On the surface there's nothing wrong with doing that but that just seems to be the ONLY thing Microsoft is focused on. Worse yet, most of these integrations seem like a exercise in ticking boxes rather than actually thinking through how integrating Copilot into a product will actually improve user experience. A great example was someone mentioned that Copilot was now integrated into the terminal app but beyond an icon + a chat window, there is zero integration. Overall, MS just reeks of an organization that is cares more about numbers on a dashboard and pretty reports than they are on what users are actually experiencing.

llama052 8mo ago
It feels like that's the entire MO of the Azure platform as well. Make a minimum viable product and then get adoption by selling at all costs, despite the products edges.
- mook 8mo ago
  Didn't Nadella come from the Azure side? In that sense it'd make sense that what they were doing would spread to the rest of the company.
- pwarner 8mo ago
  And Teams
basch 8mo ago
The products they are delivering remain somewhat poorly promoted. Designer is more than an LLM grafted to a text field. https://designer.microsoft.com/ https://designer.microsoft.com/ If you go to microsoft.com, which link at the top would you click to get to Designer?
- mzajc 8mo ago
  > Designer is more than an LLM grafted to a text field. https://designer.microsoft.com/ https://designer.microsoft.com/ It's an AI image generator. There's thousands of tools that do this exact thing, and it seems their only "benefit" is infesting search engine image results with their horrible low-quality output. ... On a related note, here's another great LLM feature Microsoft seemingly failed to promote: instead of returning bits of page content or the description meta tag, the Bing API now gives you utter slop[0] for website descriptions! [0]: https://old.reddit.com/r/duckduckgo/comments/1pomrdg/aigenerated_page_summaries/ https://old.reddit.com/r/duckduckgo/comments/1pomrdg/aigener...
  - basch 8mo ago
    It's more than an image generator, and if you pop open the UX, it's somewhat thoughtfully laid out. Image generator meets editor meets page design.
WillAdams 8mo ago
Or, scaling back trying to keep their datacenter bill manageable. Used to be one could upload an unlimited number of files (20 at a time) and process them directly at the initial window --- now one has to get into "Pages Mode", and once there, there's a limit on the number of files which can be uploaded in a given 24-hour period.
apercu 8mo ago
> "The biggest issue I see is Microsoft's entire mentality around AI adoption that focuses more on "getting the numbers up" then actually delivering a product people want to use." That succinctly describes 90% of the economy right now if you just change a word and remove a couple: The biggest issue I see is the entire mentality that focuses more on "getting the numbers up" than actually delivering a product people want to use.
- hibikir 8mo ago
  KPI infection. You see projects whose goal is, say "repos with A I code review turned on" vs "Code review suggestions that were accepted". And then if you do get adoption (like, say, a Claude Code trial), then VPs balk about price. If it's actually expensive now it's because they are actually using it all the time! The same kind of logic that led companies to migrate from Slack to Teams. Metrics that don't actually look at actual, positive impact, as nobody picks a risky KPI, and will instead pick a useless one that can't miss.
  - apercu 8mo ago
    My phone, laptop, TV, fridge, etc., all demonstrably worse than they were 5 years ago.
- deleted 8mo ago
  [deleted]
kryogen1c 8mo ago
The wild thing is, the business prop is so clear - an llm built into your corporate data, with the same security, guard rails, grc auditing stack that protects the rest of your data. Why integrate and exfiltrate to an outside company? But copilot is fucking terrible. Sometimes I ask it powershell questions about microsoft products and it hallucinates answers. Get your shit together microsoft, why would I use this product for any reason if it doesnt work squarely inside your own stack
- xmcqdpt2 8mo ago
  Last year we wanted IT to confirm that Copilot Agent hadn't exfiltrated data and we couldn't get logs for its website usage without raising a ticket to Microsoft. Maybe this changed, maybe our IT people are bad, but I for one wasn't impressed.
heisenzombie 8mo ago
I have Copilot buttons sprinkled everywhere on my work computer, and every time I have tried to use them I get something saying "Oh, I can't do that". It's truly baffling. Copilot button on my email inbox? I try "Find me emails about suchandsuch", and get the response "I don’t have direct access to your email account. If you’re using Outlook (desktop, web, or mobile), here are quick ways to find all emails related to...". Great, so it doesn't even know what program it's runnning in, let alone having any ability to do stuff in there! Sigh.
- tartoran 8mo ago
  I'm baffled by this as well, Microsoft seems to have lost the plot almost completely.
- jukkan 8mo ago
  Using the paid M365 Copilot ($30/mo) Chat and Researcher agent, I recently discovered an interesting limit: Copilot is technically unable to retrieve more than 24 email messages. Ever. We can't know if the answers I got from it are reliable but it seems like the Microsoft Graph API calls it makes and the tools Copilot has are missing the option to call the next page. So, a paginated response is missing all data beyond the first page. I vibe coded this page as "documentation" since obviously no official MS docs exist for anything like this: https://vibes.jukkan.com/copilot-search-gotchas.html https://vibes.jukkan.com/copilot-search-gotchas.html
  - xmcqdpt2 8mo ago
    I tried copilot agent once, and it just claimed that it accessed a website that should have been blocked by corporate firewalls and uploaded a bunch of proprietary data. Lots of very specific information about how it clicked on specific buttons of the website etc. We raised a high priority ticket with MS and turns out that Copilot Agent lied about the entire thing because the website was blocked. It completely made it up. The fact that we are supposed to use Copilot Agent for open-ended "research" is mind-boggling.
    - 8mo ago
ChuckMcM 8mo ago
I expect this is the crux of the problem. There aren't any "AI" products that have enough value. Compare to their Office suite, which had 100 - 150 engineers working on it, every business paid big $$ for every employee using it, and once they shipped install media their ongoing costs were the employees. With a 1,000,000:1 ratio of users to developers and an operating expense (OpEx) of engineers/offices/management. That works as a business. But with "AI", not only is it not a product in itself, it's a feature to a product, but it has OpEx and CapEx costs that dominate the balance sheet based on their public disclosures. Worse, as a feature, it demonstrably harms business with its hallucinations. In a normal world, at this point companies would say, "hmm, well we thought it could be amazing but it just doesn't work as a product or a feature of a product because we can't sell it for enough money to both cover its operation, and its development, and the capital expenditures we need to make every time someone signs up. So a normal C staff would make some post about "too early" or whatever and shelve it. But we don't live in a normal world, so companies are literally burning the cash they need to survive the future in a vain hope that somehow, somewhere, a real product will emerge.
- anthonypasq 8mo ago
  Your premise that the leaders of every single one of the top 10 biggest and most profitable companies in human history are all preposterously wrong about a new technology in their existing industry is hard to believe. AI is literally the fastest growing and most widely used/deployed technologies ever.
  - toomuchtodo 8mo ago
    > Your premise that the leaders of every single one of the top 10 biggest and most profitable companies in human history are all preposterously wrong about a new technology in their existing industry is hard to believe. Their incentives are to juice their stock grants or other economic gains from pushing AI. If people aren't paying for it, it has limited value. In the case of Microsoft Copilot, only ~3% of the M365 user base is willing to pay for it. Whether enough value is derived for users to continue to pay for what they're paying for, and for enterprise valuation expectations to be met (which is mostly driven by exuberance at this point), remains to be seen. Their goal is not to be right; their goal is to be wealthy. You do not need to be right to be wealthy, only well positioned and on time. Adam Neumann of WeWork is worth ~$2B following the same strategy, for example. Right place, right time, right exposure during that hype cycle. Only 3.3% of Microsoft 365 users pay for Copilot - https://news.ycombinator.com/item?id=46871172 https://news.ycombinator.com/item?id=46871172 - February 2026 This is very much like the dot com bubble for those who were around to experience it. https://old.reddit.com/r/explainlikeimfive/comments/1g78sgf/eli5_what_was_the_dot_com_bubble/ https://old.reddit.com/r/explainlikeimfive/comments/1g78sgf/... > In the late 90s and early 00s a business could get a lot of investors simply by being “on the internet” as a core business model. > They weren’t actually good business that made money…..but they were using a new emergent technology > Eventually it became apparent these business weren’t profitable or “good” and having a .com in your name or online store didn’t mean instant success. And the companies shut down and their stocks tanked > Hype severely overtook reality; eventually hype died ("Show me the incentives and I'll show you the outcome" -- Charlie Munger)
deckar01 8mo ago
MS actually changed their office.com landing page to a funnel that tricks you to into installing a copilot app. It used to be the dashboard for MS web apps. There are no links to the web apps, but they are all still there, you just have to know the subdomains. The app doesn’t have any of the functionality that page used to offer…
- iteria 8mo ago
  I noticed this and I wad enraged but it. The URL to the old page is way less easy to remember and I had to add it to my bookmarks. I'm still peeved about it.
- quietbritishjim 8mo ago
  I haven't used office.com but it does seem to have links to the four main webapps (did there used to be more?). They're the second row of big boxes titled "Word with Copilot", etc. Admittedly with very confusing names.
  - deckar01 8mo ago
    I checked way back machine and they have been making large changes to that page every day for the last month. It used to be a lie that office 365 was rename to office 365 copilot, yet it is an app with only chat bot functionality. They advertise the copilot integration for the main office apps now, but those are not part of the copilot app they are trying to trick you into installing.
- karel-3d 8mo ago
  Well there is no "Office" anymore, the suite is named "Microsoft 365 Copilot".
  - deckar01 8mo ago
    There are no office tools. It’s just a chatbot app. The page says they combined word and excel and PowerPoint, but it still doesn’t do anything but chat. I asked it to create a word document and it offered me a download link to a word template…
direwolf20 8mo ago
They boosted copilot numbers by renaming office to copilot. No I'm not joking. Musk could learn from this to boost his FSD subscription numbers for his bonus payouts.
- SilverElfin 8mo ago
  They did the same thing with Azure right? I remember articles about Microsoft stock that would mention that Azure subscription numbers included Office 365. But the thing is, their weird game of inflating numbers worked. There wasn’t really any negative consequence of doing that. So why wouldn’t they do it again? It’s yet another unfortunate example of dishonesty being rewarded these days.
mattmaroon 8mo ago
I really don't know what it does other than respond to emails in Outlook.
- primax 8mo ago
  It's good for creating meeting notes and action lists in Teams, but that's about it. MS use of AI in apps really feels like their Google+ moment.
  - deleted 8mo ago
    [deleted]
  - mouth 8mo ago
    I found that the time I spent reviewing and fixing issues/errors/omissions in Copilot’s meeting notes was more than just cleaning up my own notes that I took and sending out.
    - gtowey 8mo ago
      There's you problem, you care about accuracy! It's time to accept the new way of working, just change your reality to match the copilot version and boom, you save time fixing its mistakes! In fact, why have the meeting at all? Just prompt copilot to create notes based on a fictional conception of the meeting and you just saved everyone a whole hour!
Daz912 8mo ago
Excel integration is amazing, saves me hours a week and helps me write complicated formulas in seconds.
- onion2k 8mo ago
  That only good if you're doing measurably more with the time you save. I feel like I'm significantly faster in parts of my job using Copilot, but when I try to get data on what I'm doing now that I wasn't doing before I had it I don't come up with anything. I know I'm working faster, but the time seems to have just gone.
  - bonesss 8mo ago
    Working faster, but at what? LLM workflow: Describing to Claude that I need an edit made in the second paragraph of the third section feels easy, comfortable, and straightforward. I’m using my speech centers, speech to text, and then I wait for a generation during which I hit my phone or Reddit. Poof, the text flies out like magic, taking 20+ seconds, then I re-re-re-read it to make sure the edit was good and nothing was lost in that edit. Oops, the edit inverted the logic of the paragraph, lemme repeat the above… and again… time flies! 2 hours gone in a flash. Old and boring workflow: I gruellingly move my mouse to open a file, then take a coffee break. I come back and left-click into the sentence that sucks. I hit Reddit to deal with the anxiety… I think, boo, and then type out the edit I needed. It’s bad, I fix. Coffee break. Squiggly red line from a misspelling? I fix. I google and find a better turn of phrase, copy and paste it in manually with a little edit. Ugh. This sucks. I suck, work sucks. Time sucks. 35 entire minutes of my life has been wasted… time to get another coffee and check Reddit. ——— Working with an LLM is kinda like working under stage hypnosis. The moment to moment feelings are deceptive and we humans are unreliable recorders of time-usage. Particularly when engaged in unwanted effort. Google has had all this tech for a minute. Their restrained application and lack of 10x-vibe-chad talk make me think their output measurements are aligned with my measurements. 1 rabbit hole hallucination wrong-turn can eat up a lot, lot, lot of magic one-shotting.
    - gtowey 8mo ago
downrightmike 8mo ago
CEO has only delivered failure, and in trying to avoid that, they brought it
MattGaiser 8mo ago
Copilot in Word and PowerPoint is complete slop. Claude Code is better with PPT.
- dahcryn 8mo ago
  even Gemini is better with powerpoint, and they are the nr 1 competitor
yoyohello13 8mo ago
I just attended a training about AI Foundry today and they advertised thousands of integrations and support for like 50 different models. There is no way in hell all that stuff is tested and working properly. Microsoft seems to just be trying to throw as much chum as possible in the ocean and seeing what bites.
- bonesss 8mo ago
  I see Microsoft throwing spaghetti at the wall just in time as “AI” functionality hits government and educational procurement procedures. The copilot product is obviously borked, and is outshone by ‘free’ competitors (Gemini, ChatGPT). But since the attributes and uses are so fuzzy, they have a minimum viable product to abort meaningful talk about competition while securing big contracts from governments and delivering dog water. My anecdotal observations of copilot are people using competing products soon after trialling. Reports say Anthropics solution is in widespread use at Microsoft… a bunch of devs on MacBooks and iPhones using Claude to build and sell … not what they themselves use (since they are smart and have taste?).
PassingClouds 8mo ago
They should be trying to convince people it is something they want rather than forcing it on people. Alas that would mean making a product people want and Im not sure they are there.
alkonaut 8mo ago
Yeah did they test any of this? Did they run a pilot and ask 1000 users did you use it? Did you like it? Is it better with this than without it? It's as though they think some "AI revolution" will come, and all they need to do is just make sure that by the time it does, they will have sprinkled enough AI pixie dust on their products and services. And then they added some KPI's in the organization and called it a day. Most of all the whole strategy feels extremely faceless. Who is the visionary here? Where are the proud product launches and visionary blog posts about how all this happens?
podgorniy 8mo ago
Sounds almost like every manager just covers their ass by formally doing what is expected core top-down idea is "AI is a future, thus make it everywhere". Anyone who would try to say "let's not do AI" would be a white crow, will be eaten by other managers in reviews and discussions. Bad leadership, bad management. So it's FOMO, formalism and conformism.
walt_grata 8mo ago
This is the bad side of things like OKRs. They push you away from user satisfaction since that harder to measure, coupled with go consequences for missing them. People just force adoption without taking the product signals that come from users rejecting your changes.
kalap_ur 8mo ago
I wonder if there is somebody here high up in the MSFT stack who understands the tech/code but also oversees more stuff to be able to opine.

llama052 8mo ago

It feels like that's the entire MO of the Azure platform as well. Make a minimum viable product and then get adoption by selling at all costs, despite the products edges.

mook 8mo ago
Didn't Nadella come from the Azure side? In that sense it'd make sense that what they were doing would spread to the rest of the company.
pwarner 8mo ago
And Teams

basch 8mo ago

The products they are delivering remain somewhat poorly promoted. Designer is more than an LLM grafted to a text field. https://designer.microsoft.com/ https://designer.microsoft.com/ If you go to microsoft.com, which link at the top would you click to get to Designer?

mzajc 8mo ago
> Designer is more than an LLM grafted to a text field. https://designer.microsoft.com/ https://designer.microsoft.com/ It's an AI image generator. There's thousands of tools that do this exact thing, and it seems their only "benefit" is infesting search engine image results with their horrible low-quality output. ... On a related note, here's another great LLM feature Microsoft seemingly failed to promote: instead of returning bits of page content or the description meta tag, the Bing API now gives you utter slop[0] for website descriptions! [0]: https://old.reddit.com/r/duckduckgo/comments/1pomrdg/aigenerated_page_summaries/ https://old.reddit.com/r/duckduckgo/comments/1pomrdg/aigener...
- basch 8mo ago
  It's more than an image generator, and if you pop open the UX, it's somewhat thoughtfully laid out. Image generator meets editor meets page design.

WillAdams 8mo ago

Or, scaling back trying to keep their datacenter bill manageable. Used to be one could upload an unlimited number of files (20 at a time) and process them directly at the initial window --- now one has to get into "Pages Mode", and once there, there's a limit on the number of files which can be uploaded in a given 24-hour period.

apercu 8mo ago

> "The biggest issue I see is Microsoft's entire mentality around AI adoption that focuses more on "getting the numbers up" then actually delivering a product people want to use." That succinctly describes 90% of the economy right now if you just change a word and remove a couple: The biggest issue I see is the entire mentality that focuses more on "getting the numbers up" than actually delivering a product people want to use.

hibikir 8mo ago
KPI infection. You see projects whose goal is, say "repos with A I code review turned on" vs "Code review suggestions that were accepted". And then if you do get adoption (like, say, a Claude Code trial), then VPs balk about price. If it's actually expensive now it's because they are actually using it all the time! The same kind of logic that led companies to migrate from Slack to Teams. Metrics that don't actually look at actual, positive impact, as nobody picks a risky KPI, and will instead pick a useless one that can't miss.
- apercu 8mo ago
  My phone, laptop, TV, fridge, etc., all demonstrably worse than they were 5 years ago.
deleted 8mo ago
[deleted]

kryogen1c 8mo ago

The wild thing is, the business prop is so clear - an llm built into your corporate data, with the same security, guard rails, grc auditing stack that protects the rest of your data. Why integrate and exfiltrate to an outside company? But copilot is fucking terrible. Sometimes I ask it powershell questions about microsoft products and it hallucinates answers. Get your shit together microsoft, why would I use this product for any reason if it doesnt work squarely inside your own stack

xmcqdpt2 8mo ago
Last year we wanted IT to confirm that Copilot Agent hadn't exfiltrated data and we couldn't get logs for its website usage without raising a ticket to Microsoft. Maybe this changed, maybe our IT people are bad, but I for one wasn't impressed.

heisenzombie 8mo ago

I have Copilot buttons sprinkled everywhere on my work computer, and every time I have tried to use them I get something saying "Oh, I can't do that". It's truly baffling. Copilot button on my email inbox? I try "Find me emails about suchandsuch", and get the response "I don’t have direct access to your email account. If you’re using Outlook (desktop, web, or mobile), here are quick ways to find all emails related to...". Great, so it doesn't even know what program it's runnning in, let alone having any ability to do stuff in there! Sigh.

tartoran 8mo ago
I'm baffled by this as well, Microsoft seems to have lost the plot almost completely.
jukkan 8mo ago
Using the paid M365 Copilot ($30/mo) Chat and Researcher agent, I recently discovered an interesting limit: Copilot is technically unable to retrieve more than 24 email messages. Ever. We can't know if the answers I got from it are reliable but it seems like the Microsoft Graph API calls it makes and the tools Copilot has are missing the option to call the next page. So, a paginated response is missing all data beyond the first page. I vibe coded this page as "documentation" since obviously no official MS docs exist for anything like this: https://vibes.jukkan.com/copilot-search-gotchas.html https://vibes.jukkan.com/copilot-search-gotchas.html
- xmcqdpt2 8mo ago
  I tried copilot agent once, and it just claimed that it accessed a website that should have been blocked by corporate firewalls and uploaded a bunch of proprietary data. Lots of very specific information about how it clicked on specific buttons of the website etc. We raised a high priority ticket with MS and turns out that Copilot Agent lied about the entire thing because the website was blocked. It completely made it up. The fact that we are supposed to use Copilot Agent for open-ended "research" is mind-boggling.
  - 8mo ago

ChuckMcM 8mo ago

I expect this is the crux of the problem. There aren't any "AI" products that have enough value. Compare to their Office suite, which had 100 - 150 engineers working on it, every business paid big $$ for every employee using it, and once they shipped install media their ongoing costs were the employees. With a 1,000,000:1 ratio of users to developers and an operating expense (OpEx) of engineers/offices/management. That works as a business. But with "AI", not only is it not a product in itself, it's a feature to a product, but it has OpEx and CapEx costs that dominate the balance sheet based on their public disclosures. Worse, as a feature, it demonstrably harms business with its hallucinations. In a normal world, at this point companies would say, "hmm, well we thought it could be amazing but it just doesn't work as a product or a feature of a product because we can't sell it for enough money to both cover its operation, and its development, and the capital expenditures we need to make every time someone signs up. So a normal C staff would make some post about "too early" or whatever and shelve it. But we don't live in a normal world, so companies are literally burning the cash they need to survive the future in a vain hope that somehow, somewhere, a real product will emerge.

anthonypasq 8mo ago
Your premise that the leaders of every single one of the top 10 biggest and most profitable companies in human history are all preposterously wrong about a new technology in their existing industry is hard to believe. AI is literally the fastest growing and most widely used/deployed technologies ever.
- toomuchtodo 8mo ago
  > Your premise that the leaders of every single one of the top 10 biggest and most profitable companies in human history are all preposterously wrong about a new technology in their existing industry is hard to believe. Their incentives are to juice their stock grants or other economic gains from pushing AI. If people aren't paying for it, it has limited value. In the case of Microsoft Copilot, only ~3% of the M365 user base is willing to pay for it. Whether enough value is derived for users to continue to pay for what they're paying for, and for enterprise valuation expectations to be met (which is mostly driven by exuberance at this point), remains to be seen. Their goal is not to be right; their goal is to be wealthy. You do not need to be right to be wealthy, only well positioned and on time. Adam Neumann of WeWork is worth ~$2B following the same strategy, for example. Right place, right time, right exposure during that hype cycle. Only 3.3% of Microsoft 365 users pay for Copilot - https://news.ycombinator.com/item?id=46871172 https://news.ycombinator.com/item?id=46871172 - February 2026 This is very much like the dot com bubble for those who were around to experience it. https://old.reddit.com/r/explainlikeimfive/comments/1g78sgf/eli5_what_was_the_dot_com_bubble/ https://old.reddit.com/r/explainlikeimfive/comments/1g78sgf/... > In the late 90s and early 00s a business could get a lot of investors simply by being “on the internet” as a core business model. > They weren’t actually good business that made money…..but they were using a new emergent technology > Eventually it became apparent these business weren’t profitable or “good” and having a .com in your name or online store didn’t mean instant success. And the companies shut down and their stocks tanked > Hype severely overtook reality; eventually hype died ("Show me the incentives and I'll show you the outcome" -- Charlie Munger)

deckar01 8mo ago

MS actually changed their office.com landing page to a funnel that tricks you to into installing a copilot app. It used to be the dashboard for MS web apps. There are no links to the web apps, but they are all still there, you just have to know the subdomains. The app doesn’t have any of the functionality that page used to offer…

iteria 8mo ago
I noticed this and I wad enraged but it. The URL to the old page is way less easy to remember and I had to add it to my bookmarks. I'm still peeved about it.
quietbritishjim 8mo ago
I haven't used office.com but it does seem to have links to the four main webapps (did there used to be more?). They're the second row of big boxes titled "Word with Copilot", etc. Admittedly with very confusing names.
- deckar01 8mo ago
  I checked way back machine and they have been making large changes to that page every day for the last month. It used to be a lie that office 365 was rename to office 365 copilot, yet it is an app with only chat bot functionality. They advertise the copilot integration for the main office apps now, but those are not part of the copilot app they are trying to trick you into installing.
karel-3d 8mo ago
Well there is no "Office" anymore, the suite is named "Microsoft 365 Copilot".
- deckar01 8mo ago
  There are no office tools. It’s just a chatbot app. The page says they combined word and excel and PowerPoint, but it still doesn’t do anything but chat. I asked it to create a word document and it offered me a download link to a word template…

direwolf20 8mo ago

They boosted copilot numbers by renaming office to copilot. No I'm not joking. Musk could learn from this to boost his FSD subscription numbers for his bonus payouts.

SilverElfin 8mo ago
They did the same thing with Azure right? I remember articles about Microsoft stock that would mention that Azure subscription numbers included Office 365. But the thing is, their weird game of inflating numbers worked. There wasn’t really any negative consequence of doing that. So why wouldn’t they do it again? It’s yet another unfortunate example of dishonesty being rewarded these days.

mattmaroon 8mo ago

I really don't know what it does other than respond to emails in Outlook.

primax 8mo ago
It's good for creating meeting notes and action lists in Teams, but that's about it. MS use of AI in apps really feels like their Google+ moment.
- deleted 8mo ago
  [deleted]
- mouth 8mo ago
  I found that the time I spent reviewing and fixing issues/errors/omissions in Copilot’s meeting notes was more than just cleaning up my own notes that I took and sending out.
  - gtowey 8mo ago
    There's you problem, you care about accuracy! It's time to accept the new way of working, just change your reality to match the copilot version and boom, you save time fixing its mistakes! In fact, why have the meeting at all? Just prompt copilot to create notes based on a fictional conception of the meeting and you just saved everyone a whole hour!

Daz912 8mo ago

Excel integration is amazing, saves me hours a week and helps me write complicated formulas in seconds.

onion2k 8mo ago
That only good if you're doing measurably more with the time you save. I feel like I'm significantly faster in parts of my job using Copilot, but when I try to get data on what I'm doing now that I wasn't doing before I had it I don't come up with anything. I know I'm working faster, but the time seems to have just gone.
- bonesss 8mo ago
  Working faster, but at what? LLM workflow: Describing to Claude that I need an edit made in the second paragraph of the third section feels easy, comfortable, and straightforward. I’m using my speech centers, speech to text, and then I wait for a generation during which I hit my phone or Reddit. Poof, the text flies out like magic, taking 20+ seconds, then I re-re-re-read it to make sure the edit was good and nothing was lost in that edit. Oops, the edit inverted the logic of the paragraph, lemme repeat the above… and again… time flies! 2 hours gone in a flash. Old and boring workflow: I gruellingly move my mouse to open a file, then take a coffee break. I come back and left-click into the sentence that sucks. I hit Reddit to deal with the anxiety… I think, boo, and then type out the edit I needed. It’s bad, I fix. Coffee break. Squiggly red line from a misspelling? I fix. I google and find a better turn of phrase, copy and paste it in manually with a little edit. Ugh. This sucks. I suck, work sucks. Time sucks. 35 entire minutes of my life has been wasted… time to get another coffee and check Reddit. ——— Working with an LLM is kinda like working under stage hypnosis. The moment to moment feelings are deceptive and we humans are unreliable recorders of time-usage. Particularly when engaged in unwanted effort. Google has had all this tech for a minute. Their restrained application and lack of 10x-vibe-chad talk make me think their output measurements are aligned with my measurements. 1 rabbit hole hallucination wrong-turn can eat up a lot, lot, lot of magic one-shotting.
  - gtowey 8mo ago

downrightmike 8mo ago

CEO has only delivered failure, and in trying to avoid that, they brought it

MattGaiser 8mo ago

Copilot in Word and PowerPoint is complete slop. Claude Code is better with PPT.

dahcryn 8mo ago
even Gemini is better with powerpoint, and they are the nr 1 competitor

yoyohello13 8mo ago

I just attended a training about AI Foundry today and they advertised thousands of integrations and support for like 50 different models. There is no way in hell all that stuff is tested and working properly. Microsoft seems to just be trying to throw as much chum as possible in the ocean and seeing what bites.

bonesss 8mo ago
I see Microsoft throwing spaghetti at the wall just in time as “AI” functionality hits government and educational procurement procedures. The copilot product is obviously borked, and is outshone by ‘free’ competitors (Gemini, ChatGPT). But since the attributes and uses are so fuzzy, they have a minimum viable product to abort meaningful talk about competition while securing big contracts from governments and delivering dog water. My anecdotal observations of copilot are people using competing products soon after trialling. Reports say Anthropics solution is in widespread use at Microsoft… a bunch of devs on MacBooks and iPhones using Claude to build and sell … not what they themselves use (since they are smart and have taste?).

PassingClouds 8mo ago

They should be trying to convince people it is something they want rather than forcing it on people. Alas that would mean making a product people want and Im not sure they are there.

alkonaut 8mo ago

Yeah did they test any of this? Did they run a pilot and ask 1000 users did you use it? Did you like it? Is it better with this than without it? It's as though they think some "AI revolution" will come, and all they need to do is just make sure that by the time it does, they will have sprinkled enough AI pixie dust on their products and services. And then they added some KPI's in the organization and called it a day. Most of all the whole strategy feels extremely faceless. Who is the visionary here? Where are the proud product launches and visionary blog posts about how all this happens?

podgorniy 8mo ago

Sounds almost like every manager just covers their ass by formally doing what is expected core top-down idea is "AI is a future, thus make it everywhere". Anyone who would try to say "let's not do AI" would be a white crow, will be eaten by other managers in reviews and discussions. Bad leadership, bad management. So it's FOMO, formalism and conformism.

walt_grata 8mo ago

This is the bad side of things like OKRs. They push you away from user satisfaction since that harder to measure, coupled with go consequences for missing them. People just force adoption without taking the product signals that come from users rejecting your changes.

kalap_ur 8mo ago

I wonder if there is somebody here high up in the MSFT stack who understands the tech/code but also oversees more stuff to be able to opine.