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It is inevitable for DoorDash to make tipping an even more annoying and intrusive part of Deliveroo. I can't wait to see how europeen users react to that.

pluc 1y ago
These things are omnipresent in European capitals, it's quite striking. It might be inconvenient but it's not gonna stop people any more than the privacy concerns of the apps do.
- Raed667 1y ago
  I live in France and use Deliveroo (or UberEats some rare times) maybe once a month. There is already a tipping UI in the app, but it is not intrusive, nothing as aggressive as what you'd experience in the US where you're inclined to pre-tip even before the delivery happens. As for the capitals, yes it is becoming a thing but from my personal experience it is limited to touristy places
- n_ary 1y ago
  Tipping is NOT omnipresent in the European capital I live in. Of course some apps have tipping options but I never found correlation in service quality to tipping. On the contrary, when I tipped, service quality was “less optimal” and I noticed visible entitlement. That being said, it is cultural norm here to tip by rounding up the order(say total is 2.59/ you tip by asking to make it 3.00/) when you are ordering in person and the service is/was good and the food is/was also good quality. Alternatively, in some restaurant, it is not usual to tip as order is collected by someone near the cash register while served by someone else entirely and someone else is preparing it. Once you are done eating, you return the dishes and go home, so there is no option to tip as you simply don’t tip at the prepayment step because you don’t know the food and service yet, you don’t tip the server as they simply bring the food and walk away.
  - pluc 1y ago
    I don't know why both replies are about tipping when I didn't mention it at all. I meant these delivery drivers are everywhere. I've never used these data-sucking app so I don't know anything about them.
nmstoker 1y ago
Will be interesting. Back when I used Deliveroo, tipping always led to worse delivery success rates so I gave up. They suddenly became really bad recently, which is unfortunate as they generally had the edge on Uber Eats (total charlatans!)
- NavinF 1y ago
  > tipping always led to worse delivery success rates What does this mean? If you don't tip on doordash in the US, your order just arrives a few minutes later than usual since the auction starts at a lower price and drivers will reject the lowest prices
  - darth_avocado 1y ago
    > A few minutes later than usual That’s an understatement. Your order sits on the shelf for while before someone picks up if you don’t tip, sometimes more than 30 mins, until DoorDash forces some poor underpaid driver to pick it up sometimes with incentives, but mostly threats on their livelihood. In some cases, drivers do pick it up, don’t deliver, eat your stuff, or drive in other directions to focus on other orders. Orders without tips do extremely poorly these days.
    - adityamwagh 1y ago
      A tip is essentially an extra 15-20% pseudo-tax on food delivery (at least in the US-where some people feel entitled to be tipped just for doing their job).
      - tptacek 1y ago
        No, a tip is a variable component of the price of having your burrito delivered to you in a private taxi cab, and if you don't want to pay it, go pick up your own burrito.
        xingped 1y ago
ramesh31 1y ago
>It is inevitable for DoorDash to make tipping an even more annoying and intrusive part of Deliveroo. I can't wait to see how europeen users react to that. On demand food delivery is a premium luxury service (though the platforms have done their best to market it as otherwise). Please tip accordingly. These people work their asses off and are generally from a very low income background. If you have problems with that, go to the grocery store.
- JumpCrisscross 1y ago
  > On demand food delivery is a premium luxury service, though the platforms have done their best to market it as otherwise. Please tip accordingly I stopped automatically tipping in New York City and the Bay Area. They earn a minimum wage now [1]. If they go above and beyond, sure, I'll tip. But if they just do their job, there are now regulations that have them get paid. [1] https://www.nyc.gov/site/dca/news/018-24/mayor-adams-first-annual-increase-minimum-pay-rate-app-based-restaurant-delivery https://www.nyc.gov/site/dca/news/018-24/mayor-adams-first-a...
  - ramesh31 1y ago
    That's great for NYC. The other 99% of their markets do not.
    - NavinF 1y ago
      NYC and California are 10% of the US population and I'd be unsurprised if the two make up 50% of the food delivery market. Flyover states aren't dense enough for drivers to drop off 3 orders on the way to your home and the median income in many states isn't high enough for people to buy private taxis for their burritos
      - deleted 1y ago
        [deleted]
    - Rebelgecko 1y ago
      How are you defining markets? I would be surprised if the 99% stat is true at either the national or global level
mejutoco 1y ago
Deliveroo has not operated in Germany for a while. It might go like that in other countries. https://deliveroo.de/en/ https://deliveroo.de/en/
- meitham 1y ago
  and just exited HK few months ago
  - jen729w 1y ago
    Left Australia some time last year. Ironic, given the name.
mytailorisrich 1y ago
Click "no" or ignore depending on UI. The Deliveroo app already asks if you want to tip.
ricardobayes 1y ago
The one and only time I used Deliveroo I gave a 1 pound tip. A pound or two is a normal service tip for many places in the UK. You would tip your hairdresser or the taxi 1-2 pounds.
- Xss3 1y ago
  I usually give whatever decent change I have laying around, or a fiver if I know them and it has been a while. I never tip via the app. I do tell the driver they'll get a cash tip in the instructions though.

pluc 1y ago

These things are omnipresent in European capitals, it's quite striking. It might be inconvenient but it's not gonna stop people any more than the privacy concerns of the apps do.

Raed667 1y ago
I live in France and use Deliveroo (or UberEats some rare times) maybe once a month. There is already a tipping UI in the app, but it is not intrusive, nothing as aggressive as what you'd experience in the US where you're inclined to pre-tip even before the delivery happens. As for the capitals, yes it is becoming a thing but from my personal experience it is limited to touristy places
n_ary 1y ago
Tipping is NOT omnipresent in the European capital I live in. Of course some apps have tipping options but I never found correlation in service quality to tipping. On the contrary, when I tipped, service quality was “less optimal” and I noticed visible entitlement. That being said, it is cultural norm here to tip by rounding up the order(say total is 2.59/ you tip by asking to make it 3.00/) when you are ordering in person and the service is/was good and the food is/was also good quality. Alternatively, in some restaurant, it is not usual to tip as order is collected by someone near the cash register while served by someone else entirely and someone else is preparing it. Once you are done eating, you return the dishes and go home, so there is no option to tip as you simply don’t tip at the prepayment step because you don’t know the food and service yet, you don’t tip the server as they simply bring the food and walk away.
- pluc 1y ago
  I don't know why both replies are about tipping when I didn't mention it at all. I meant these delivery drivers are everywhere. I've never used these data-sucking app so I don't know anything about them.

nmstoker 1y ago

Will be interesting. Back when I used Deliveroo, tipping always led to worse delivery success rates so I gave up. They suddenly became really bad recently, which is unfortunate as they generally had the edge on Uber Eats (total charlatans!)

NavinF 1y ago
> tipping always led to worse delivery success rates What does this mean? If you don't tip on doordash in the US, your order just arrives a few minutes later than usual since the auction starts at a lower price and drivers will reject the lowest prices
- darth_avocado 1y ago
  > A few minutes later than usual That’s an understatement. Your order sits on the shelf for while before someone picks up if you don’t tip, sometimes more than 30 mins, until DoorDash forces some poor underpaid driver to pick it up sometimes with incentives, but mostly threats on their livelihood. In some cases, drivers do pick it up, don’t deliver, eat your stuff, or drive in other directions to focus on other orders. Orders without tips do extremely poorly these days.
  - adityamwagh 1y ago
    A tip is essentially an extra 15-20% pseudo-tax on food delivery (at least in the US-where some people feel entitled to be tipped just for doing their job).
    - tptacek 1y ago
      No, a tip is a variable component of the price of having your burrito delivered to you in a private taxi cab, and if you don't want to pay it, go pick up your own burrito.
      - xingped 1y ago

ramesh31 1y ago

>It is inevitable for DoorDash to make tipping an even more annoying and intrusive part of Deliveroo. I can't wait to see how europeen users react to that. On demand food delivery is a premium luxury service (though the platforms have done their best to market it as otherwise). Please tip accordingly. These people work their asses off and are generally from a very low income background. If you have problems with that, go to the grocery store.

JumpCrisscross 1y ago
> On demand food delivery is a premium luxury service, though the platforms have done their best to market it as otherwise. Please tip accordingly I stopped automatically tipping in New York City and the Bay Area. They earn a minimum wage now [1]. If they go above and beyond, sure, I'll tip. But if they just do their job, there are now regulations that have them get paid. [1] https://www.nyc.gov/site/dca/news/018-24/mayor-adams-first-annual-increase-minimum-pay-rate-app-based-restaurant-delivery https://www.nyc.gov/site/dca/news/018-24/mayor-adams-first-a...
- ramesh31 1y ago
  That's great for NYC. The other 99% of their markets do not.
  - NavinF 1y ago
    NYC and California are 10% of the US population and I'd be unsurprised if the two make up 50% of the food delivery market. Flyover states aren't dense enough for drivers to drop off 3 orders on the way to your home and the median income in many states isn't high enough for people to buy private taxis for their burritos
    - deleted 1y ago
      [deleted]
  - Rebelgecko 1y ago
    How are you defining markets? I would be surprised if the 99% stat is true at either the national or global level

mejutoco 1y ago

Deliveroo has not operated in Germany for a while. It might go like that in other countries. https://deliveroo.de/en/ https://deliveroo.de/en/

meitham 1y ago
and just exited HK few months ago
- jen729w 1y ago
  Left Australia some time last year. Ironic, given the name.

mytailorisrich 1y ago

Click "no" or ignore depending on UI. The Deliveroo app already asks if you want to tip.

ricardobayes 1y ago

The one and only time I used Deliveroo I gave a 1 pound tip. A pound or two is a normal service tip for many places in the UK. You would tip your hairdresser or the taxi 1-2 pounds.

Xss3 1y ago
I usually give whatever decent change I have laying around, or a fiver if I know them and it has been a while. I never tip via the app. I do tell the driver they'll get a cash tip in the instructions though.