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Slack Price Increase beginning Sep 2022

90 points by codegeek 4y ago

dahdum 4y ago
Having seen so many SAAS turn the screws on their customers over the years with absurd price hikes it's refreshing to see such a reasonable one. ZenDesk's 300% hike still stings over a decade later.
- brianwawok 4y ago
  zendesk sure cost a lot of money for an app that if I submit a support ticket (using zendesk of course) it takes 3-4 days to be told to restart my computer. (Nope, not it, guess again).
codegeek 4y ago
TL:DR: On the Pro Plan, they are increasing the Price beginning Sep 1, 2022. Got this email below: "Switch to a yearly plan to keep our current rate for a year Your team’s current rate for the monthly Slack Pro plan is $8 USD/user/month. Our current rate for the yearly Slack Pro plan is $6.67 USD/user/month, and we are offering monthly subscribers the opportunity to lock in that rate for 12 months by committing to a yearly Pro plan. To take advantage of this offer, switch to the yearly Pro plan before September 1. If you take no action, your monthly Pro price will adjust to $8.75 USD/user/month and will be reflected in your account on September 9th, 2022."
adzm 4y ago
I'm always terrified that corporate will eventually decide to cut slack from the budget and stick with Teams.
- partiallypro 4y ago
  Why? In my experience Teams has generally been better than Slack. People complain about Team's speed but I can't even count how often Slack used to get hung on me.
  - pmontra 4y ago
    It seems that it would be impossible to be signed in in multiple Teams of different customers https://feedbackportal.microsoft.com/feedback/idea/d256e0f6-262e-ec11-b6e6-00224827bbc2 https://feedbackportal.microsoft.com/feedback/idea/d256e0f6-... Hopefully my customers will keep using Slack.
    - andkenneth 4y ago
      The idea is you can be invited to a team in another tenant from your own account.
      - julianlam 4y ago
        ... and? In reality that's probably not how some not insignificant minority of Teams users access the service. I have clients that create external accounts for me under their domain. Once signed in, I can no longer sign into a different account, so my meeting with other clients have Company A in my email... kind of odd. Of course, I can't actually create a personal Teams account, because my company does not use Teams. So, I decided to burn everything MS Teams related out of my home directory, and start fresh. I am now a guest user for every company that needs calls done via Teams. Arguably a worse off solution, no?
        lillecarl 4y ago
        You can run teams in a container with it's own home, it's a workaround but it does work. Assuming homedir is on a Linux machine.
        pmontra 4y ago
        So, three customers with Teams and three Teams instances? Luckily I have 32 GB of RAM. Maybe I should buy a laptop with 64 /grin
  - SketchySeaBeast 4y ago
    For me it's information retrieval. For some reason searching in teams will return my search text "Hey, where is the Controller located?", but I can't actually navigate to the message right after it, which is the answer.
- AndrewUnmuted 4y ago
  If I had to use either of these things as part of running my team of 12 engineers, I'd resign immediately. I feel so sorry for those who continue operating in such soulless, life-sucking work environments that they're down to choosing which horrible attention-grabbing SaaS product they'd rather use. Have you not considered simply using neither? What is wrong with email? Hell, what's wrong with a phone call?
  - marcinzm 4y ago
    >Hell, what's wrong with a phone call? >attention-grabbing
    - AndrewUnmuted 4y ago
      Please, if you are going to reply to people here, please do so thoughtfully. Phones have had ring mute features on them since they went cordless back in the 1980s.
      - marcinzm 4y ago
        Playing phone tag stopped being fun decades ago once SMS came about which you probably don't approve of either.
        AndrewUnmuted 4y ago
        There are annoying things about all aspects to life. Your solution is to add more and more annoying things unnecessarily in an effort to side-step the problem. I think there should be an examination of the root causes and more post-mortems to actually understand what went wrong and why the solution didn't work either. You want to keep piling on in a rather psychopathic manner: Phone tag --> SMS --> Email --> AIM --> MySpace --> Facebook --> Twitter --> Instagram --> Snapchat --> TikTok --> ??????? You even do this in other posts, defending the idea of the suicide prevention hotline before even discussing wtf might be causing people to be suicidal. [0] People like you are why we are rapidly shedding any semblance of progress in the Western world. [0] https://news.ycombinator.com/item?id=32121231 https://news.ycombinator.com/item?id=32121231
- jjtheblunt 4y ago
  that's interesting : Teams has worked far better for us
- Aeolun 4y ago
  Been there (still am). Slack was not integrated with SSO, so the logical solution (instead of integrating it) was of course to drop it entirely.
- Multicomp 4y ago
  One of the few silver linings I can look forward to when my company forcibly drops Office 365 for Google workspace. But it may be my luck that they chop out Slack to make us use Google Chat etc, we shall find out... (nods gravely)
  - deleted 4y ago
    [deleted]
  - batiudrami 4y ago
    Teams is bad but it isn’t nearly as bad as needing to use Google Docs over Office in the workplace.
bombcar 4y ago
> We’re also simplifying plan limits. Instead of a 10,000-message limit and 5 GB of storage, we are giving full access to the past 90 days of message history and file storage, so you’ll never have to guess when your team will hit your limit. The majority of our active free teams will have access to more of their message history with the new 90-day limit compared to the previous limit. No matter how much your free team uses Slack, you’ll always have access to 90 days of history. This seems, if anything, more of a noticeable change.
- ledauphin 4y ago
  agreed. also, for several small groups I participate in that use Slack for coordination, this is a real downgrade, since we take years to generate 10000 messages.
  - lkbm 4y ago
    Yeah, though I think filesizes are the main thing my private groups hit. I haven't measured, but I'm guessing someone uploading a few images or a video causes weeks of messages to drop off the tail end.
    - bombcar 4y ago
      In some way "90 days" is a more humanly understandable limit than 10k messages or 5GB - as long as everyone knows it's an ephemeral channel they can work with it.
- prepend 4y ago
  This is horrible for me and a few small communities I run. We’ll have to stop using slack (discord I guess) as we don’t have much traffic. We never got near the 10k limit and would use search quite a bit to find old items. I guess Slack doesn’t mind losing these users. Of course we are free communities, but had also bought some seats for other projects. But this means I won’t be able to use them any more.
  - 4y ago
andy_ppp 4y ago
I still think Slack are missing a huge revenue stream from open source/personal orgs. I would happily pay Slack $8.75 per month to get all the Enterprise features on all the random non-work slacks I’m a member of. I’m not willing to pay individually for each open source project or coworking space but I think there would be a lot of users who want this if you got even say 6 open source non-work orgs for that…
- jeromegv 4y ago
  Looks like they would rather have you migrate to Discord
tuetuopay 4y ago
Okay not as bad as I expected. With all that money, maybe they'll finally be able to create an app where ctrl+k does not have between one and ten seconds of delay before showing the menu? Surely that's possible.
- julianlam 4y ago
  Every once in awhile Slack dedicates a bunch of developer time to fix UI lag. Loading the emoji autocompletion used to be very fast, and slowed down over time (we only have about 50 custom emoji.) At some point they refactored some things, made stuff faster, and wrote a nice blog post about it, and the emoji autocomplete was lightning fast again. Then of course, it slowed down incrementally over the next couple months until it is now unbearably slow again.
- fomine3 4y ago
  I wish Slack Android app never miss messages.
stefan_ 4y ago
Is this really the time to be increasing prices when they are in an (anti-competitive) fight with Teams that is practically being given away?
- baal80spam 4y ago
  Maybe the don't do it "because they can" but "because they have to"?
- silisili 4y ago
  I really don't understand this mindset. Devs are paid handsomely, most in the low 6 figures, good benefits, etc etc. So why switch to an inferior product just to save a few comparative pennies? I'd gladly ask my company to just remove the cost from my salary to not have to use teams.
  - MonkeyMalarky 4y ago
    Synergy!
  - volongoto 4y ago
    Probably it's easier to argue this on a small company, where the developers have a bigger impact. But I think in most companies, nobody asks the developers about these things. If the company is already invested in Office, then it's a no brainer to use Teams. It's free and supposedly does everything Slack does. It's well integrated with Outlook/Calendar, etc. When you already have a free solution it's very difficult to ask for a paid service with similar functionality. I don't like using Teams, but that's not a hill I'm willing to die on. To be honest, the only complain I have about Teams is how resource hungry and unresponsive the application is. But I think it does (or should I say "attempts to do") some things better than Slack. I like the way Teams displays the chat threads as conversations instead of a long, narrow and claustrophobic column on the right, for example. But, again, nobody asks me :)
  - fomine3 4y ago
    Now it's not only for devs.
agluszak 4y ago
Huddles, Clips, probably some kind of TikTok-like stories next... for me Slack has never become anything more than a good and reliable, but still a simple chat app (one of ~10 I have installed on my phone) dedicated for work. > "In a true digital HQ, you can move all communications—even those with external partners and customers—from siloed email inboxes to channels and direct messages in Slack." Siloed email inboxes? Slack's solution is precisely putting everyone into THEIR silo/walled garden. I'm still waiting for the EU to enforce at least some degree of inter-compatibility between chat apps. I'm tired of switching between FB Messenger, Instagram, Discord, Slack, Signal, Whatsapp, Matrix and whatnot.
- smcleod 4y ago
  To be fair huddles are really useful, simple and low impact to have a quick verbal chat and maybe screen share without having a formal meeting.
- porcc 4y ago
  Silo as in only-for-the-email-recipients
- adrr 4y ago
  If slack polled all their paying customers if inter-compatibility was important, do you think any of them would agree it was? As a slack customer I never had any need to have cross app support for my internal chat tool. That would be a headache for my IT team supporting multiple apps.
  - lmm 4y ago
    > If slack polled all their paying customers if inter-compatibility was important, do you think any of them would agree it was? Being able to use slack to talk with their clients / suppliers who don't use slack (and who often have their own preferred chat system) would definitely be important/valuable to many of them. Hell, I've worked at more than one place where you couldn't use slack to talk to a different department and this was an issue recognised by management.
adrr 4y ago
I would think they would be lowering their price to compete against Microsoft Teams. Teams is eating their business because it comes bundled with Microsoft365 subscription.
Solvitieg 4y ago
Finding myself liking Slack these days. I was really big into Deep Work's hyperactive hivemind and saw Slack as a negative until I took a full remote job and found it to be a critical tool for async communication. The solution ended up being really simple: cmd + q when I want to focus.
ubertaco 4y ago
I just left Salesforce, and on the way out I talked to some folks who saw Slack as the last decent corner of the company to work in (while that lasts). As someone who worked at a company Salesforce acquired, I can say from experience that tinkering with pricing and packages is how it starts. Next will be tight integration with Salesforce's nightmare monolith, and then a mountain of compliance bureaucracy burden as salespeople try to convince government agencies that they need something they don't and that making compliance burdens more and more insane is good for them (when in reality it's just a transparent attempt at giving Salesforce more of a "most" around their business to keep out any upstart competitors who might otherwise enter the market with the same or better product for cheaper). If the current pattern holds, this will culminate in mass exodus from engineering and a promotion for some execs for "strengthening Salesforce's position in the marketplace" while "cutting costs" in the form of reducing the number of salaries they pay out)
- punnerud 4y ago
  Will be interesting to see how they handle Shrems iii, if the software have to be able to run without influence by American companies (aka OnPrem) to operate in Europe
- Mandatum 4y ago
  Uhhh, if you have LinkedIn Navigator, check ex-Slack engineers. Everyone who was pre-IPO without many RSU's has already left. Management has already left, in true Salesforce and Oracle fashion they'll be pushing Salesforce VP's into senior leadership roles at Slack - starting with regions. 1 year acquisition anniversary is next week, so you'll see an influx of more, and then the final exodus will be 1 year later when KPI's for 2-year employee retention bonuses runs out.
  - bushbaba 4y ago
    Average tenure at a tech company is roughly 2-3 years. Slack IPO was ~2 years ago. So yeah, that would make sense and could have nothing to do with Salesforce.
    - 4y ago
naet 4y ago
I always thought $5+ per user (per month) is a really high fee for a not all that great service and pretty clunky client. There should be a text-only budget version that costs less for leaner organizations that can use other services for sharing large files, video or audio calls, etc.
devmunchies 4y ago
Has anyone had success with Google chat? Looks like a competitor and many companies already pay for Google Workspace. https://workspace.google.com/products/chat/ https://workspace.google.com/products/chat/
- malkuth23 4y ago
  If I were starting over, I would probably push for Google Chat. It was such a chore getting my workmates to switch to Slack from email, that I don't want to disturb the delicate balance. That said, Google Chat has less integrations and I don't trust Google to keep products around. Besides the price, Google Meet is miles better than Slack video chat. I know most people just pay for Zoom, but for those of us that are stuck in Slack calls, Meet is a huge improvement. I wonder if there is a tool to migrate all public messages from Slack to Google Chat?
- volongoto 4y ago
  I believe, their history of messaging apps, makes it very difficult to rely on Google in this area. Organizations that are already in Google's ecosystem will probably use it, but I doubt it will have any significance otherwise. As long as you don't have a need to use it towards other organizations it should work (but don't ever expect Google to implement a feature that is requested by their customers). [1] https://arstechnica.com/gadgets/2021/08/a-decade-and-a-half-of-instability-the-history-of-google-messaging-apps/ https://arstechnica.com/gadgets/2021/08/a-decade-and-a-half-... [2] https://arstechnica.com/gadgets/2022/02/so-nice-they-killed-it-twice-googles-business-pivot-is-dead/ https://arstechnica.com/gadgets/2022/02/so-nice-they-killed-...
- jjcm 4y ago
  We use it for our family chat, and so far it's been a total pain. Google changes things so regularly, but with little awareness of the impact those changes make. At one point they deprecated hangouts for chat, but required hangouts still for viewing video on mobile, while also enabling partially supported chat on gmail. What ended up happening was there was a period where I had to have all 3 apps on my phone to use it, and I'd get a notification from all 3 for every message: https://twitter.com/pwnies/status/1404895098194644994 https://twitter.com/pwnies/status/1404895098194644994 The one thing I will say that's great about it is their search functionality is top tier.
deleted 4y ago
[deleted]
lsbehe 4y ago
>`<meta http-equiv="refresh" content="0; URL=">` Blocking javascript causes every page on slack.com to continuously refresh. Why?
- chrismartin 4y ago
  "What are you doing with your weird broken browser, you weirdo?" (I am also a weirdo) Fun fact, Slack also started blocking Fierfox 78 ESR last winter, which was the default browser in Debian stable until just a couple of weeks ago. They don't merely show an unsupported browser message, but actively prevent the app from loading. It still worked fine if you spoofed the user agent string to report a later Firefox version. It felt like unnecessary hostility to users for no actual security benefit.
- legostormtroopr 4y ago
  Realistically, because if you are blocking Javascript in 2022, you probably aren't in their core demographic. Slack, either the web version or the desktop version, will not work without Javascript. So its reasonable to expect that their customers will have javascript enabled (or more aptly, not-disabled) - allowing them to use more dynamic features to showcase their tool. Probably easier to expect that the users browser hasn't loaded the Javascript and cause a page refresh to show them the site, than expect a non-Javascript user.
notwhereyouare 4y ago
One feature I wish you could do is add people to a group chat and keep history. Or prompt if you’re adding to a chat to convert to a channel and keep history. I probably once a month start a group chat and need to add somebody to it and all context is gone
- prng2021 4y ago
  Do you mean it should automatically ask if you want to convert it to a private channel? You can manually convert to a private channel and keep message history. https://slack.com/help/articles/217555437-Convert-a-group-direct-message-to-a-private-channel https://slack.com/help/articles/217555437-Convert-a-group-di...
  - notwhereyouare 4y ago
    Oh shit. Thanks!
h0l0cube 4y ago
I’ve long puzzled why Discord hasn’t spun off a new brand and used it’s existing infrastructure and tech to make a business-targeted product. What’s stopping them?
Mandatum 4y ago
Ctrl + F: "salesforce" Interesting.. In both this thread and the linked article.
waynesonfire 4y ago
all you folks crying, what did you expect?
doglovesgafs 4y ago
Party's over! Back to IRC!

90 points by codegeek 4y ago

Having seen so many SAAS turn the screws on their customers over the years with absurd price hikes it's refreshing to see such a reasonable one. ZenDesk's 300% hike still stings over a decade later.

brianwawok 4y ago
zendesk sure cost a lot of money for an app that if I submit a support ticket (using zendesk of course) it takes 3-4 days to be told to restart my computer. (Nope, not it, guess again).

codegeek 4y ago

TL:DR: On the Pro Plan, they are increasing the Price beginning Sep 1, 2022. Got this email below: "Switch to a yearly plan to keep our current rate for a year Your team’s current rate for the monthly Slack Pro plan is $8 USD/user/month. Our current rate for the yearly Slack Pro plan is $6.67 USD/user/month, and we are offering monthly subscribers the opportunity to lock in that rate for 12 months by committing to a yearly Pro plan. To take advantage of this offer, switch to the yearly Pro plan before September 1. If you take no action, your monthly Pro price will adjust to $8.75 USD/user/month and will be reflected in your account on September 9th, 2022."

adzm 4y ago

I'm always terrified that corporate will eventually decide to cut slack from the budget and stick with Teams.

partiallypro 4y ago
Why? In my experience Teams has generally been better than Slack. People complain about Team's speed but I can't even count how often Slack used to get hung on me.
- pmontra 4y ago
  It seems that it would be impossible to be signed in in multiple Teams of different customers https://feedbackportal.microsoft.com/feedback/idea/d256e0f6-262e-ec11-b6e6-00224827bbc2 https://feedbackportal.microsoft.com/feedback/idea/d256e0f6-... Hopefully my customers will keep using Slack.
  - andkenneth 4y ago
    The idea is you can be invited to a team in another tenant from your own account.
    - julianlam 4y ago
      ... and? In reality that's probably not how some not insignificant minority of Teams users access the service. I have clients that create external accounts for me under their domain. Once signed in, I can no longer sign into a different account, so my meeting with other clients have Company A in my email... kind of odd. Of course, I can't actually create a personal Teams account, because my company does not use Teams. So, I decided to burn everything MS Teams related out of my home directory, and start fresh. I am now a guest user for every company that needs calls done via Teams. Arguably a worse off solution, no?
      - lillecarl 4y ago
        You can run teams in a container with it's own home, it's a workaround but it does work. Assuming homedir is on a Linux machine.
        pmontra 4y ago
        So, three customers with Teams and three Teams instances? Luckily I have 32 GB of RAM. Maybe I should buy a laptop with 64 /grin
- SketchySeaBeast 4y ago
  For me it's information retrieval. For some reason searching in teams will return my search text "Hey, where is the Controller located?", but I can't actually navigate to the message right after it, which is the answer.
AndrewUnmuted 4y ago
If I had to use either of these things as part of running my team of 12 engineers, I'd resign immediately. I feel so sorry for those who continue operating in such soulless, life-sucking work environments that they're down to choosing which horrible attention-grabbing SaaS product they'd rather use. Have you not considered simply using neither? What is wrong with email? Hell, what's wrong with a phone call?
- marcinzm 4y ago
  >Hell, what's wrong with a phone call? >attention-grabbing
  - AndrewUnmuted 4y ago
    Please, if you are going to reply to people here, please do so thoughtfully. Phones have had ring mute features on them since they went cordless back in the 1980s.
    - marcinzm 4y ago
      Playing phone tag stopped being fun decades ago once SMS came about which you probably don't approve of either.
      - AndrewUnmuted 4y ago
        There are annoying things about all aspects to life. Your solution is to add more and more annoying things unnecessarily in an effort to side-step the problem. I think there should be an examination of the root causes and more post-mortems to actually understand what went wrong and why the solution didn't work either. You want to keep piling on in a rather psychopathic manner: Phone tag --> SMS --> Email --> AIM --> MySpace --> Facebook --> Twitter --> Instagram --> Snapchat --> TikTok --> ??????? You even do this in other posts, defending the idea of the suicide prevention hotline before even discussing wtf might be causing people to be suicidal. [0] People like you are why we are rapidly shedding any semblance of progress in the Western world. [0] https://news.ycombinator.com/item?id=32121231 https://news.ycombinator.com/item?id=32121231
jjtheblunt 4y ago
that's interesting : Teams has worked far better for us
Aeolun 4y ago
Been there (still am). Slack was not integrated with SSO, so the logical solution (instead of integrating it) was of course to drop it entirely.
Multicomp 4y ago
One of the few silver linings I can look forward to when my company forcibly drops Office 365 for Google workspace. But it may be my luck that they chop out Slack to make us use Google Chat etc, we shall find out... (nods gravely)
- deleted 4y ago
  [deleted]
- batiudrami 4y ago
  Teams is bad but it isn’t nearly as bad as needing to use Google Docs over Office in the workplace.

bombcar 4y ago

> We’re also simplifying plan limits. Instead of a 10,000-message limit and 5 GB of storage, we are giving full access to the past 90 days of message history and file storage, so you’ll never have to guess when your team will hit your limit. The majority of our active free teams will have access to more of their message history with the new 90-day limit compared to the previous limit. No matter how much your free team uses Slack, you’ll always have access to 90 days of history. This seems, if anything, more of a noticeable change.

ledauphin 4y ago
agreed. also, for several small groups I participate in that use Slack for coordination, this is a real downgrade, since we take years to generate 10000 messages.
- lkbm 4y ago
  Yeah, though I think filesizes are the main thing my private groups hit. I haven't measured, but I'm guessing someone uploading a few images or a video causes weeks of messages to drop off the tail end.
  - bombcar 4y ago
    In some way "90 days" is a more humanly understandable limit than 10k messages or 5GB - as long as everyone knows it's an ephemeral channel they can work with it.
prepend 4y ago
This is horrible for me and a few small communities I run. We’ll have to stop using slack (discord I guess) as we don’t have much traffic. We never got near the 10k limit and would use search quite a bit to find old items. I guess Slack doesn’t mind losing these users. Of course we are free communities, but had also bought some seats for other projects. But this means I won’t be able to use them any more.
- 4y ago

andy_ppp 4y ago

I still think Slack are missing a huge revenue stream from open source/personal orgs. I would happily pay Slack $8.75 per month to get all the Enterprise features on all the random non-work slacks I’m a member of. I’m not willing to pay individually for each open source project or coworking space but I think there would be a lot of users who want this if you got even say 6 open source non-work orgs for that…

jeromegv 4y ago
Looks like they would rather have you migrate to Discord

tuetuopay 4y ago

Okay not as bad as I expected. With all that money, maybe they'll finally be able to create an app where ctrl+k does not have between one and ten seconds of delay before showing the menu? Surely that's possible.

julianlam 4y ago
Every once in awhile Slack dedicates a bunch of developer time to fix UI lag. Loading the emoji autocompletion used to be very fast, and slowed down over time (we only have about 50 custom emoji.) At some point they refactored some things, made stuff faster, and wrote a nice blog post about it, and the emoji autocomplete was lightning fast again. Then of course, it slowed down incrementally over the next couple months until it is now unbearably slow again.
fomine3 4y ago
I wish Slack Android app never miss messages.

stefan_ 4y ago

Is this really the time to be increasing prices when they are in an (anti-competitive) fight with Teams that is practically being given away?

baal80spam 4y ago
Maybe the don't do it "because they can" but "because they have to"?
silisili 4y ago
I really don't understand this mindset. Devs are paid handsomely, most in the low 6 figures, good benefits, etc etc. So why switch to an inferior product just to save a few comparative pennies? I'd gladly ask my company to just remove the cost from my salary to not have to use teams.
- MonkeyMalarky 4y ago
  Synergy!
- volongoto 4y ago
  Probably it's easier to argue this on a small company, where the developers have a bigger impact. But I think in most companies, nobody asks the developers about these things. If the company is already invested in Office, then it's a no brainer to use Teams. It's free and supposedly does everything Slack does. It's well integrated with Outlook/Calendar, etc. When you already have a free solution it's very difficult to ask for a paid service with similar functionality. I don't like using Teams, but that's not a hill I'm willing to die on. To be honest, the only complain I have about Teams is how resource hungry and unresponsive the application is. But I think it does (or should I say "attempts to do") some things better than Slack. I like the way Teams displays the chat threads as conversations instead of a long, narrow and claustrophobic column on the right, for example. But, again, nobody asks me :)
- fomine3 4y ago
  Now it's not only for devs.

agluszak 4y ago

Huddles, Clips, probably some kind of TikTok-like stories next... for me Slack has never become anything more than a good and reliable, but still a simple chat app (one of ~10 I have installed on my phone) dedicated for work. > "In a true digital HQ, you can move all communications—even those with external partners and customers—from siloed email inboxes to channels and direct messages in Slack." Siloed email inboxes? Slack's solution is precisely putting everyone into THEIR silo/walled garden. I'm still waiting for the EU to enforce at least some degree of inter-compatibility between chat apps. I'm tired of switching between FB Messenger, Instagram, Discord, Slack, Signal, Whatsapp, Matrix and whatnot.

smcleod 4y ago
To be fair huddles are really useful, simple and low impact to have a quick verbal chat and maybe screen share without having a formal meeting.
porcc 4y ago
Silo as in only-for-the-email-recipients
adrr 4y ago
If slack polled all their paying customers if inter-compatibility was important, do you think any of them would agree it was? As a slack customer I never had any need to have cross app support for my internal chat tool. That would be a headache for my IT team supporting multiple apps.
- lmm 4y ago
  > If slack polled all their paying customers if inter-compatibility was important, do you think any of them would agree it was? Being able to use slack to talk with their clients / suppliers who don't use slack (and who often have their own preferred chat system) would definitely be important/valuable to many of them. Hell, I've worked at more than one place where you couldn't use slack to talk to a different department and this was an issue recognised by management.

adrr 4y ago

I would think they would be lowering their price to compete against Microsoft Teams. Teams is eating their business because it comes bundled with Microsoft365 subscription.

Solvitieg 4y ago

Finding myself liking Slack these days. I was really big into Deep Work's hyperactive hivemind and saw Slack as a negative until I took a full remote job and found it to be a critical tool for async communication. The solution ended up being really simple: cmd + q when I want to focus.

ubertaco 4y ago

I just left Salesforce, and on the way out I talked to some folks who saw Slack as the last decent corner of the company to work in (while that lasts). As someone who worked at a company Salesforce acquired, I can say from experience that tinkering with pricing and packages is how it starts. Next will be tight integration with Salesforce's nightmare monolith, and then a mountain of compliance bureaucracy burden as salespeople try to convince government agencies that they need something they don't and that making compliance burdens more and more insane is good for them (when in reality it's just a transparent attempt at giving Salesforce more of a "most" around their business to keep out any upstart competitors who might otherwise enter the market with the same or better product for cheaper). If the current pattern holds, this will culminate in mass exodus from engineering and a promotion for some execs for "strengthening Salesforce's position in the marketplace" while "cutting costs" in the form of reducing the number of salaries they pay out)

punnerud 4y ago
Will be interesting to see how they handle Shrems iii, if the software have to be able to run without influence by American companies (aka OnPrem) to operate in Europe
Mandatum 4y ago
Uhhh, if you have LinkedIn Navigator, check ex-Slack engineers. Everyone who was pre-IPO without many RSU's has already left. Management has already left, in true Salesforce and Oracle fashion they'll be pushing Salesforce VP's into senior leadership roles at Slack - starting with regions. 1 year acquisition anniversary is next week, so you'll see an influx of more, and then the final exodus will be 1 year later when KPI's for 2-year employee retention bonuses runs out.
- bushbaba 4y ago
  Average tenure at a tech company is roughly 2-3 years. Slack IPO was ~2 years ago. So yeah, that would make sense and could have nothing to do with Salesforce.
  - 4y ago

naet 4y ago

I always thought $5+ per user (per month) is a really high fee for a not all that great service and pretty clunky client. There should be a text-only budget version that costs less for leaner organizations that can use other services for sharing large files, video or audio calls, etc.

devmunchies 4y ago

Has anyone had success with Google chat? Looks like a competitor and many companies already pay for Google Workspace. https://workspace.google.com/products/chat/ https://workspace.google.com/products/chat/

malkuth23 4y ago
If I were starting over, I would probably push for Google Chat. It was such a chore getting my workmates to switch to Slack from email, that I don't want to disturb the delicate balance. That said, Google Chat has less integrations and I don't trust Google to keep products around. Besides the price, Google Meet is miles better than Slack video chat. I know most people just pay for Zoom, but for those of us that are stuck in Slack calls, Meet is a huge improvement. I wonder if there is a tool to migrate all public messages from Slack to Google Chat?
volongoto 4y ago
I believe, their history of messaging apps, makes it very difficult to rely on Google in this area. Organizations that are already in Google's ecosystem will probably use it, but I doubt it will have any significance otherwise. As long as you don't have a need to use it towards other organizations it should work (but don't ever expect Google to implement a feature that is requested by their customers). [1] https://arstechnica.com/gadgets/2021/08/a-decade-and-a-half-of-instability-the-history-of-google-messaging-apps/ https://arstechnica.com/gadgets/2021/08/a-decade-and-a-half-... [2] https://arstechnica.com/gadgets/2022/02/so-nice-they-killed-it-twice-googles-business-pivot-is-dead/ https://arstechnica.com/gadgets/2022/02/so-nice-they-killed-...
jjcm 4y ago
We use it for our family chat, and so far it's been a total pain. Google changes things so regularly, but with little awareness of the impact those changes make. At one point they deprecated hangouts for chat, but required hangouts still for viewing video on mobile, while also enabling partially supported chat on gmail. What ended up happening was there was a period where I had to have all 3 apps on my phone to use it, and I'd get a notification from all 3 for every message: https://twitter.com/pwnies/status/1404895098194644994 https://twitter.com/pwnies/status/1404895098194644994 The one thing I will say that's great about it is their search functionality is top tier.

deleted 4y ago

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lsbehe 4y ago

>`<meta http-equiv="refresh" content="0; URL=">` Blocking javascript causes every page on slack.com to continuously refresh. Why?

chrismartin 4y ago
"What are you doing with your weird broken browser, you weirdo?" (I am also a weirdo) Fun fact, Slack also started blocking Fierfox 78 ESR last winter, which was the default browser in Debian stable until just a couple of weeks ago. They don't merely show an unsupported browser message, but actively prevent the app from loading. It still worked fine if you spoofed the user agent string to report a later Firefox version. It felt like unnecessary hostility to users for no actual security benefit.
legostormtroopr 4y ago
Realistically, because if you are blocking Javascript in 2022, you probably aren't in their core demographic. Slack, either the web version or the desktop version, will not work without Javascript. So its reasonable to expect that their customers will have javascript enabled (or more aptly, not-disabled) - allowing them to use more dynamic features to showcase their tool. Probably easier to expect that the users browser hasn't loaded the Javascript and cause a page refresh to show them the site, than expect a non-Javascript user.

notwhereyouare 4y ago

One feature I wish you could do is add people to a group chat and keep history. Or prompt if you’re adding to a chat to convert to a channel and keep history. I probably once a month start a group chat and need to add somebody to it and all context is gone

prng2021 4y ago
Do you mean it should automatically ask if you want to convert it to a private channel? You can manually convert to a private channel and keep message history. https://slack.com/help/articles/217555437-Convert-a-group-direct-message-to-a-private-channel https://slack.com/help/articles/217555437-Convert-a-group-di...
- notwhereyouare 4y ago
  Oh shit. Thanks!

h0l0cube 4y ago

I’ve long puzzled why Discord hasn’t spun off a new brand and used it’s existing infrastructure and tech to make a business-targeted product. What’s stopping them?

Mandatum 4y ago

Ctrl + F: "salesforce" Interesting.. In both this thread and the linked article.

waynesonfire 4y ago

all you folks crying, what did you expect?

doglovesgafs 4y ago

Party's over! Back to IRC!