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Ubiquiti Networks Breach
- lkxijlewlf 6y agoWish they would roll Wireguard up into the firmware distribution for the edgrouter-x.
- omni 6y agoDoes anyone have a better link for this, preferably one hosted on Ubiquiti's own site somewhere?
- reillychase 6y agoThe newsletter looks suspicious but I confirmed with a Ubiquiti employee that it is legit
- DetroitThrow 6y agoNot that I distrust you or am asking you to make a change, but it would help if they were to at least post the mailchimp link on their social media.
- enzanki_ars 6y agoThey have an official thread/announcement on their community forum: https://community.ui.com/questions/Account-Notification/96467115-49b5-4dd6-9517-f8cdbf6906f3 https://community.ui.com/questions/Account-Notification/9646...
- DetroitThrow 6y agoThank you! @dang, the forum post is more appropriate here than the mailchimp link - it's source is unambiguously from UI.
- unethical_ban 6y agoI mean, it's hardly a phish. It doesn't try to directly link to an action page, and the requested actions are somewhere between "FYI" and "Hey, change your password and strengthen your security".
- bardworx 6y agoI received an email from Ubiquiti that is 1:1 to this post. It did not provide a link to a statement on their website but can confirm its real. I can post a screenshot or something if necessary.
- enzanki_ars 6y agoThey have an official thread/announcement on their community forum: https://community.ui.com/questions/Account-Notification/96467115-49b5-4dd6-9517-f8cdbf6906f3 https://community.ui.com/questions/Account-Notification/9646...
- u678u 6y agohttps://community.ui.com/questions/Account-Notification/96467115-49b5-4dd6-9517-f8cdbf6906f3 https://community.ui.com/questions/Account-Notification/9646... isn't much.
- Belphemur 6y agoThey didn't do a press release yet for it. This is the email users directly received.
- zkms 6y agoFor what it's worth i can attest to receiving such an email from ubiquiti about 40 minutes ago.
- deleted 6y ago[deleted]
- tiernano 6y agoBit more from reddit ubiquiti forum. https://reddit.com/r/Ubiquiti/comments/kv9fc8/ubiquiti_email_re_breach/ https://reddit.com/r/Ubiquiti/comments/kv9fc8/ubiquiti_email...
- rodgerd 6y agoThis is a terrible public notification. What is the scope of the breach? Their forum software? The accounts Unifi customers can use for cloud-based admin of their private networks? Support tickets? It doesn't inspire one iota of confidence. Quite the opposite.
- bigmattystyles 6y agoOn top of that, this is not like Hertz or Avis suffering a breach, networks and network security is sort of a big deal to ubiquiti. I know they are a more of a networking company than a computer security company but their offerings do emphasize secure networking.
- reaperducer 6y agoI think trying to get the notice out to users directly and quickly is at least one iota. Details can some later, once the threat is fully evaluated. If it waited until all the facts are in to put out a full fact sheet, the HN griefers would be jumping ugly that it took too long and was covering things up.
- deleted 6y ago[deleted]
- based2 6y agohttps://en.wikipedia.org/wiki/Ubiquiti_Networks https://en.wikipedia.org/wiki/Ubiquiti_Networks
- rsync 6y agoUbiquiti is slowly becoming Sonos. The difference is, their potential for bad behavior, risks and attack surface is far, far greater.
- hsbauauvhabzb 6y agoWhat’s wrong with Sonos? I’m about to drop a bunch on a full home setup, should I consider an alternative?
- imposterr 6y agoWould recommend reading through the previous threads on HN. https://hn.algolia.com/?dateRange=all&page=0&prefix=true&query=Sonos&sort=byPopularity&type=story https://hn.algolia.com/?dateRange=all&page=0&prefix=true&que...
- secabeen 6y agoMany people dislike the cloud-focus of sonos. When they started, the primary use case was streaming off of SMB shares, but now it's streaming from cloud providers. Given that all of your music is coming from the cloud, is it really that much of a stretch that your sonos hardware is heavily backed by cloud services too? It really does help ease-of-use for non-technical folk.
- archon810 6y agoIronically, Sonos wreaks absolute havoc on my Unifi network when I hardwire the Sonos speakers (I have 12). When I remove the ethernet cables, it comes so unreliable, it frequently loses connectivity while playing music or speakers straight up disappear. I do have over 100 devices on the Dream machine + 4 AP-HDs network, but Unifi promised to make my network rock solid, and it's been anything but.
- wizeman 6y agoYou should read this, if you haven't already: https://old.reddit.com/r/Ubiquiti/comments/kbx6ki/unifi_sonos_ring_stp_broadcast_storms_blocking/ https://old.reddit.com/r/Ubiquiti/comments/kbx6ki/unifi_sono...
- myggan 6y agoAt least we know third party have access to our salted passwords et. al?
- verst 6y agoSounds like their cloud provider environment was breached. If that's the case then access to databases with salted and hashed passwords is to be expected, is it not? Would be good to know which provider this is and whether it was the fault of the provider itself.
- TavsiE9s 6y agoAs some of the IPv4 addresses for ui.com seem to be assigned to AWS I'm not sure what to make of it.
- jandrese 6y agoImproperly secured S3 bucket? That's hit more companies than I can count.
- myggan 6y agoYou are right. Would be interesting to know who it is. Couldn't find anything for AWS atm. That could be big, but let's hope it's nothing to worry about. I appreciate they communicate this notice asap. Even if we don't have the details yet.
- ziddoap 6y agoNo specific comments to the breach... But, I couldn't help but chuckle at We Take Your Security Seriously™. Why does every company, after demonstrating a lack of security, like to say this exact line? I can just imagine the PR person hovering over the shoulder of whoever authored the post yelling "make sure you tell the victims of this breach that we care!"
- deleted 6y ago[deleted]
- throwaway5752 6y agoIt's impossible to secure yourself against a devoted persistent threat group over the long term. The asymmetry of effort is not tractable to overcome. So they can take your security seriously, but they will be hacked, or they have already.
- sounds 6y agoI think it is possible to secure yourself against a devoted, persistent threat group. I think it's expensive, but possible. Do you have data to back up your claim that no one, ever has ever successfully remained secure?
- not2b 6y agoNo one could possibly prove this kind of negative.
- snoshy 6y agoWhy not? All you have to do is point to one particular company whose systems have not been verifiably breached after having resisted actual attempts.
- someguydave 6y agomost attacker groups would be unlikely to share that result
- exabrial 6y agoUbiquiti has typically been the "cloudless" provider which is why I've used their stuff. They've been sorta moving in a disturbing direction for cloud control. I don't want that risk.
- centimeter 6y agoCloudless if and only if you run their gigantic bloated Java network management tool. I really like ubiquiti hardware but I got fed up with their software BS. Now I use either Mikrotik or TP-Link’s industrial offerings. Both are way easier to work with than ubiquiti and the hardware is usually in the same tier.
- exabrial 6y ago... we run it on a raspberrypi. Not sure I'd call that gigantic or bloated.
- jandrese 6y agoRasPis have a fair bit more grunt than people give them credit for. The big problem with the Ubiquti thing is that it takes a long time to start, so if your usage model is to start it whenever you want to make a change it's rather piggish. If you start it once and leave it running forever on a dedicated device it's not nearly as bad.
- NikolaeVarius 6y agoIts not a great solution. The application logs and writes to storage alot. Also it usually works fine, but when it breaks, it breaks HARD
- exabrial 6y agoAgree. Our DHCP pool is around 200, so we're not talking a huge amount of data. If I were running any bigger of a LAN I'd definitely ratchet the skookum factor up.
- 6y ago
- comboy 6y agoArgh, why do I learn about this from HN when they pretty much force me through the cloud login with UDM-Pro. Nothing in the dashboard. Also I think http://unifi/ http://unifi/ is crap from a security standpoint. Their threat management also seems to be just some kind of a bad joke.They could for example do a nice hardware based honeypot that you have to untrigger with physical access. They could offer so much more for prosumers providing sane defaults for a common case of having multitude of devices at your home which can be categorized as intruder but expect to be on the same network as your phone. Is there a better alternative? When I tested multiple routers mostly regarding low latency, network stability and reliability a few years ago nothing came close, especially when having multiple access points.
- dustinmoris 6y agoUbiquiti had a data breach, but what could hackers possibly want to know which we didn't know already? All their customers are overpaid engineers who got sucked into dumb influencer marketing convincing them to buy overpriced industrial grade networking kit for their 50m2 flat. </sarcasm>
- weehoo 6y agoEhh they make great products for smb/coliving/coworking spaces, where you need better hardware than the box the ISP gives you but you don’t need the kitchen sink that comes with Cisco. Simple enough that a slight savvy frat bro or small business owner can set it up in an afternoon and have seamless handoff across a large space with several access points and PoE.
- dustinmoris 6y agoUbiquiti is amazing for your home. You can cycle 50km on your Peleton and still get excellent WiFi signal. Which other router can deliver such outstanding performance!
- cyberpunk 6y agoOr if you live in a four story house with half a meter of concrete between every floor... I’m really happy with my UniFi kit..
- seattle_spring 6y agoWhile I would choose a less abrasive way of stating it, I agree with your underlying assessment. At the recommendation of basically every networking forum and subreddit, I bought some Ubiquiti stuff to power networking and wifi for a new place I recently moved into. It cost 3x what a mid to high-end Linksys would have cost, and as far as I can tell provides literally negative benefit for my purpose: Specifically, rather than a single box and an easy interface, I now have 3 devices that all require their own power bricks, connected via Ethernet cables, and a UI that required reading all sorts of documents and tutorials just to mimic the functionality of my last consumer-grade router. Not to mention the wifi coverage isn't even as good as my old router, even when adjusting a bunch of settings from default based on said tutorials. I'm not saying that this hardware isn't worth it for some people, but for anyone who uses it for regular streaming and remote working, it's completely not worth the expense, hassle, and inconvenient form factor.
- deleted 6y ago[deleted]
- ex_ubiquiti 6y agoAs a former Ubiquiti employee, I'm sad to watch the slow decline of the company. There was a steady exodus of engineering talent through 2020. The CEO was focused on moving to countries where engineering was cheaper and employees complained less about constant crunch mode. If you search around, you can find interviews where he brags about closing the San Jose office because he thought everyone there was too entitled. The saddest part is that we had many good engineers who could have continued to do amazing things with the UniFi momentum. So much time was wasted on dead end products like FrontRow. Most everyone I know left for jobs where we were treated better and paid more.
- judge2020 6y agoHave suggestions for an alternative? Most web UIs are garbage but the Ubiquiti one looks fine, even if it is cloud based.
- giobox 6y agoSecond this. I'm no great expert in this area but have greatly enjoyed using Ubiquiti gear for my home the past few years. If there is something else that offers a comparable experience at similar price point would be great to know. The Unifi Controller software has been some of the nicest I've used in a domestic setting.
- asciident 6y agoStrange, I found the Unifi Controller web UI to be really poorly architected. 1) You start a .app that sits for a few seconds then requires you to launch the browser by clicking a button. While using the browser, you can't close the extra window for the controller. 2) On the browser, you go to a localhost website that has an invalid TLS certificate (you can a "Not Secure" warning) and have to click through to the unsafe website (and it's still like that in my current Unifi version). 3) The login page doesn't let you use the Chrome password manager, so you have to type it all in each time to access a local program. 4) In the web UI, the icons are not intuitive, and some combination of circles and rounded rectangles. 5) The new UI makes it seem like you can configure things that can't actually be configured outside your router. 6) Speaking of your router, Ubiquity's own EdgeRouter routers aren't supported in the Controller UI. They require a completely different interface. In case anyone thinks the problem with the certificate is something to do with my own setup, it's not. It's a universal problem [https://help.ui.com/hc/en-us/articles/212500127-UniFi-SSL-Certificate-Error https://help.ui.com/hc/en-us/articles/212500127-UniFi-SSL-Ce...]
- 3guk 6y agoI must admit - Ubiquiti has lost some of it's shine in the last few years, whilst AP and routing hardware seems to still be very good in terms of pricepoint, it does feel like the software side of things has been going in a very strange direction for quite some time. I'm still quite annoyed by the fact that I was forced to migrate from Unifi Video to Unifi Protect - due to vendor lock in and the fact that the remote interface for Unifi Video was switched off this month. I guess on the plus side - no one who is still using Unifi Video has to worry all that much..... Hopefully it is just a case of resetting passwords and enabling 2FA if you haven't done it already - not entirely sure how much damage could be done otherwise, unless there is an undocumented backdoor into Ubiquiti products ?
- ex_ubiquiti 6y agoUbiquiti had a steady exodus of engineers in the past few years. It's a very different company now compared to the glory days of UniFi.
- rossjudson 6y agoDoesn't it seem like one of the missing measurements for directors/VPs should be "amount of disappearing expertise"?
- krupan 6y agoFun fact: very few directors or VPs at Ubiquiti. Very flat organization
- katbyte 6y agoyou would think, but then you'd have to actually do something to retain talent instead of hiring whoever you can whos cheaper and has no idea how any part of the software or or company works. But of course the comp/hr team never see it that way. More the old guard leaves, the more of the old guard that leaves. Then who is left to train the new people?
- ex_ubiquiti 6y ago
- bacondude3 6y agoPSA: with Mailchimp URLs, it's best to remove the `?e=xxx` URL parameter. That way, A) you can't be identified by the sender as the person who shared the email, and B) other people can't flood your inbox by clicking the "unsubscribe" link at the bottom of the email. In this case, the cleaned URL that should have been posted is https://mailchi.mp/ubnt/account-notification https://mailchi.mp/ubnt/account-notification
- deleted 6y ago[deleted]
- sundvor 6y agoGood call! This just keeps getting better, sharing the URL is such a natural thing to do but of course they need to add the tracking parameters to everything.
- berkes 6y agoIn this case it's both tracking and a legitimate feature: being able to place unsubscribe links in the "web version". I'd argue that this feature is not worth the privacy invasion, but for it to work, you do need a secret in the URL that is always personal.
- sundvor 6y agoThey could easily have left the unsubscribe in the email, and linked to a UID of the mass mailout text instead for the web view.
- DavideNL 6y agoThe ClearUrls Firefox extension often prevents this...: https://gitlab.com/KevinRoebert/ClearUrls https://gitlab.com/KevinRoebert/ClearUrls
- bluedino 6y agoUbiquiti is in a weird market, where they are better than Linksys/Netgear etc, but they are crap compared to something like Meraki. Their support isn't very good (they point you to a forum), their hardware replacement is spotty (sorry, out of stock, you'll have to wait!), and their hardware/software is buggy. We had 48 port switches that would randomly reboot, for example. They can be a decent solution for SMB wifi, but that's as far as I would go. Nothing mission-critical unless you are willing to make compromises you wouldn't have to with a bigger vendor.
- oehtXRwMkIs 6y agoAre there any 48 port switches you would recommend? I've concluded that they're overpriced compared to multiple 24 port switches for example but I'm hoping I'm wrong. Never heard of Meraki for example.
- vetinari 6y agoMeraki is a Cisco brand. It's most important feature is, that once you buy into it, you are going to pay yearly license fee.
- low_key 6y agoYou can find used 48 port Aruba or HPE switches on eBay or other market places for low prices. It varies, but if you are patient you may find an s3500-48p with 2 PSUs and a 4 port 10G adapter for around $200USD.
- rconti 6y agoMy Meraki APs were replaced with Ubiquiti (MR32 -> AP AC Pro) and holy god what a difference. The Merakis just had absolutely AWFUL range. I tried everything I could for years, and they were just terrible.
- secabeen 6y ago> Nothing mission-critical unless you are willing to make compromises you wouldn't have to with a bigger vendor. That's the interesting question though. How much does that bigger vendor cost relative to UBNT? For example. I needed about 20 48-port gigabit switches for a new building. Aruba 2530s run about $2k each, so $40k total. The UBNT equivalent is under $400 each. I can buy 5 UBNT switches for the cost of 1 Aruba. Even assuming that I buy 50% extra switches as spares to UBNT, I'm still only spending $12k for UBNT, a savings of over 65%.
- ashtonkem 6y agoAs someone who was planning on buying Ubiquiti hardware for their house, this breach and a lot of the comments here are disconcerting. Are there any other alternatives that are more locally managed that people would recommend?
- sitharus 6y agoIf you include a cloud key in the network there’s no need to connect to the ubiquity cloud. The cloud key runs an entirely local ubiquity management stack.
- ashtonkem 6y agoAh, so my plan to buy a Dream Machine Pro would effectively mitigate this.
- hamstercat 6y agoYou can disable remote login in the settings. It's the first thing I did when I got mine. So it's impossible to login to my router using my Ubiquiti account. Can't comment on issues have been getting, but I only have good things to say about mine. It's not perfect and the learning curve can be steep, but it's miles ahead of any other routers I've used before. The only thing that came close was when I flashed dd-wrt on my old Linksys.
- fullstop 6y agoI use a fair amount of their equipment at home and I don't think that you need to be concerned with this. I run my controller on a server in my basement, and no part of it (besides the WAN port on my ERL) touch the internet. There is no "cloud" requirement. The "dream machine" thing I don't get. I do like their Unifi AP line, though.
- jlgaddis 6y agoAre you aware that they added telemetry a while back?
- wnevets 6y agoI still haven't gotten an email, does that mean I'm not affected or just a delay in the queue? edit: I have since received the email
- p0p0bawa 6y agoooooh, turn off "Remote Management" if you use Unifi products and are concerned https://help.ui.com/hc/en-us/articles/115012240067-UniFi-How-to-Enable-Remote-Access-for-Remote-Management https://help.ui.com/hc/en-us/articles/115012240067-UniFi-How...
- altano 6y agoIf you use UniFi Protect you can't disable it without losing access to your video feeds in the app.
- jstsch 6y agoYes, I upgraded from Unifi Video to Unifi Protect (by purchasing a Cloud Key Gen 2 Pro), and was pretty dismayed that you have to allow outside access (via the Unifi cloud) to use the cameras in the app. For the hypothetical reason that this might be cracked once. This was two weeks ago... didn't expect it would happen so soon.
- politelemon 6y agoThis ought to be on their blog, rather than mailchimp, no?
- deleted 6y ago[deleted]
- deleted 6y ago[deleted]
- lpgauth 6y agoWhat systems were breached? I haven't received an email... Is UNMS ok?
- deleted 6y ago[deleted]
- rangersanger 6y agoI did a double take after clicking through- when did Unifi change their URL to UI.com? I thought this was a clever scaled phishing attempt for a second. Come to think of it, how many times have they changed their URL/how many are there? feels like im being trained to do something stupid.
- e40 6y agoIt's been that for as long as I can remember, but that's only a year or two.
- 29athrowaway 6y agoThe Ubiquiti Cloud Key is the worst product I have ever purchased.
- clajiness 6y agoOk. Why? I have one and it's great.
- amiga-workbench 6y agoIt's funny how they added a battery to the second gen model to stop power outages from shredding it's database.
- 29athrowaway 6y agoMine simply doesn't work in any way whatsoever, then I found out it was not even necessary to configure my devices (WiFi access points).
- ocdtrekkie 6y agoThis is why cloud login for network devices is terrible. I use an EdgeRouter at home with no cloud connection and I'm quite happy with it, but I've used UniFi in another setting, and I am not thrilled at the ease of getting internal passwords and the like set on devices from any web browser, for instance. Another company's network products I work with technically has a self-hosted version of their management service, but it doesn't scale down well (it expects dozens of GBs of RAM and to be running on SSD storage or it's not supported). I've regularly felt pressured to move to the cloud just to avoid the jankiness.
- johnklos 6y agoMy goodness. How stupid does everyone involve need to be to put out a statement like this with a "mailchi.mp" URL, WITH PASSWORD RESET BUTTONS? What the hell is wrong with these people?
- turblety 6y agoThat link looks awful on a mobile browser. Isn't MailChimp supposed to make responsive emails easy. It's so bad, they have disabled pinch to zoom, so I just horizontally scroll.
- alkonaut 6y agoDid they email everyone with an account this information? I.e., if I didn't get that email, I don't have an account? You can't check via a login page whether you have an account...
- ThisIsTheWay 6y agoI can't speak for everyone, but yes, I received an email about my account.
- yskchu 6y agoMore discussions on Ubiquiti subreddit: https://www.reddit.com/r/Ubiquiti/comments/kv9fc8/ubiquiti_email_re_breach/ https://www.reddit.com/r/Ubiquiti/comments/kv9fc8/ubiquiti_e...
- ch0I9daAiO 6y agoThere's a neat docker container you can run for their management application instead of using Cloud™.
- hlehmann 6y agoI got one of those emails, yet nowhere in my password manager nor in my memory have I ever used one of their products nor any of their various brand names.
- robertkluin 6y ago"We recently became aware of unauthorized access to certain of our information technology systems hosted by a third party cloud provider." Is this an attempt to shift blame? Using wording that implies it was someone else's fault is not confidence inspiring.
- emptybits 6y agoI followed the instructions in their email: 1. change password, and 2. enable 2FA (confirm enabled in my case). Password change went fine. I expected existing sessions to my controller login would be terminated upon a password change. I suppose that's not mandatory but it sure wouldn't be surprising behaviour for security software IMO. It's the conservative thing to do, no? Nope. Already logged-in sessions (web and iOS app) remained functional when I changed the underlying password. No need to re-authenticate. Before I received their breach email today, the past two days I have been unable to log into my controller at all. This was being reported by others through unofficial channels at the same time (Twitter, Reddit). Ubiquiti was silent until this morning. Maybe it's just a bad coincidence. I'm a new Ubiquiti customer. My gear is < 30 days old. Their UniFi Dream Machine seemed to be my "dream" for a home network (AP, VPN, notifications, guests, pretty dashboard). It's probably better than the alternatives. But I'm forming a less than stellar first impression of them after this. Honeymoon over.
- gcblkjaidfj 6y agoI feel to the hype. And now I hold my friends and coworkers who hyped them in much lower steem. Bought one Access point "PRO". It is a hacked version of openWRT. No GPL sources anywhere on their site. Downloaded the unifi controller to run on a debian 10 image.... a closed source java app. And it requires java8 from sun. pain to install on debian but fine. Next, it requires an old version of mongodb. Sigh. no package available for debian 10. Compile from source, this is a nightmare on itself, but done. A bunch more /fun/ with decades old software dependencies later, i have a unifi controller running. Now, I learn that despite them advertising (and showing screen shots) that i can setup VLANs with that product (and the product page advertise support for N vlans) i learn it is just a dumb unmanaged AP. I write that off as a $150 lesson. The UI says that if i buy another piece of the hype puzzle it will enable the feature i bought the "pro" AP for. But at this point, i know i will also learn i will need a something-key, and then something else. ...thanks. Fool me once, shame on you, fool me twice shame on me. I will just save the dumb unmanaged "pro" AP to use with a setup from someone else. Probably pfsense based. Heck, the time i wasted to simply satisfy the anciently deprecated dependencies for their controller, I could have send tons of patches to pfsense so the UI looked just as good as theirs :) ...which i think is their only selling point.
- xvector 6y agoCan't even get a verification email sent to my address. Amazing.
- kelt 6y ago...and password reset doesn’t work as expected now. Anyone manage to reset?
- nh2 6y agoRegarding authenticity, from the TechCrunch article about this: > The networking company quickly followed its email with a post on its community pages confirming that the email was authentic, after several complained that the email sent to customers included typos. Indeed: How am I supposed to know whether this email is really from Ubiquiti? * There was apparently no official press release. * All links in the email, including the "Change password" button, are to e.g. `https://ui.us8.list-manage.com/track/click?u=somehexnumber&id=morehex&e=morehex https://ui.us8.list-manage.com/track/click?u=somehexnumber&i...`. * The delivering server is `mail42.atl11.rsgsv.net`, which the TLD of which doesn't seem to resolve in my browser to provide hints. * Various news sites that reported this either just referred to "emails people got", screenshots random people got via Twitter, or link to the Mailchimp site, for which I'm not sure how to verify whether the "ubnt" account actually belongs to Ubiquiti. Given this, how shall the normal affected user figure out that this isn't well-executed phishing? It seems companies could do a much better job making it obvious that their emails are legit. Especially if they were just breached, and "Change password" buttons are involved.
- judge2020 6y agoThe real kicker is that the sender is no-reply@ubnt.com - why is it not @ui.com?
- Paul-ish 6y agoWere any firmware updates pushed out? (To targeted users even)
- neonate 6y agohttps://archive.is/y193e https://archive.is/y193e
- teekert 6y agoI use the LinuxServer.io Unify controller docker container, it updates very often and everytime it asks me if I want to share data. It feels so dirty, my lan traffic is so personal and I meant to upgrade security and privacy by switching away from my ISP provided modem/wifi. I'm beginning to regret this decision and maybe should have chosen another solution.
- cutthegrass2 6y agoMust admit to being disappointed with recent Ubiquiti developments. The requirement to 'Sync Local Admin with Ubiquiti SSO' for controller authentication is not great. At least as far as I can tell, this means your local controller account requires an internet connection to reach your UI.com account, so there is no local isolation of administrative accounts anymore.
- tolien 6y agoIt's particularly annoying that these happen but UBNT won't let you delete your account without calling their help desk (?!) [1] or dropping some sort of GDPR bomb on their heads. 1: https://community.ui.com/questions/How-do-I-get-my-account-and-profile-deleted-and-removed-due-to-the-security-breach/02dcbf9c-6f1c-4688-987f-496e944c3a61#answer/cb83695e-c848-4652-a5ab-02b481fada63 https://community.ui.com/questions/How-do-I-get-my-account-a...
- zaltekk 6y agoDoes anyone know how to completely delete the Ubiquity account? I can't find an option anywhere on the website. For now I've renamed the username and put in a fake email address (sadly the username `deletemyaccount` was taken).