12 ms·

I have to admit, the whole exchange is pretty funny: > Hello, Onedrive for Business open is very slow on Linux (Chrome/Firefox) but with very fast with a "Wind

by glogla 10y ago

I have to admit, the whole exchange is pretty funny: > Hello, Onedrive for Business open is very slow on Linux (Chrome/Firefox) but with very fast with a "Windows" user-agent. > Hi DL, As Office 365 for Business services(e.g. SharePoint Online, including OneDrive for Business, Exchange Online) are not supported on Linux as shown below, for the best experience, we recommend the operating system listed in the article. > Thank you, I go back to Google Apps suite. > 12 people found this helpful

TuringTest 10y ago
It keeps growing > 36 people found this helpful Also: > Solved my problem (12)
- TheRealDunkirk 10y ago
  I went to vote for this, just for the fun of it, but got asked to login. Then it asked me to setup my username, and then complained that my 3 usual variants were already taken. I guess I have another account that's already sitting on that username. But who knows? Microsoft's multi-user login support is a disaster. One of my accounts is corporate, and my browsers -- ALL of them on ALL OS's -- are constantly confused. Sometimes when I need to switch, it looks like my browser flips through about 4 or 5 pages, and then makes me manually refresh to get a prompt. How can this be so bad, at this point? Google had multi-user support sorted years ago, including business account logins. I guess it's a problem due to a difference between AD-backed corporate accounts and (I assume) non-AD accounts?
  - dfcowell 10y ago
    I've lost track of the number of times I've been stuck in a login/redirect loop with Google's multiple account handling when I want to use one of their services from one of my secondary accounts. Only way out of it is to clear cookies and log in again with the account I want, then add the other 4-5 accounts until the problem happens again.
- TylerE 10y ago
  Because linux users would NEVER, EVER brigade a poll, right?
mcnaughtonrules 10y ago
Absolutely hilarious >I go back to Google Apps suite.
Keverw 10y ago
I found that interesting too. I'm not familiar with office 365, but isn't it web based? So why does it matter what browser or OS you use?
- hashkb 10y ago
  Just MS up to its old (classic) tricks.
  - pjmlp 10y ago
    Doesn't Hangouts only work properly on Chrome?
    - dekhn 10y ago
      There is a plugin for IE and safari. Some versions of Firefox work. The important issue is that chrome and Firefox are browsers that work on the big three platforms.
    - daenney 10y ago
      It works fine in every browser, but you might need to download a small plugin if you're not on Chrome due to WebRTC being a standard but not a standard. Regardless of your browser, it'll heat your system up so you can fry an egg or broil a steak.
      - 0x6c6f6c 10y ago
        Yeah the Hangouts website is my main gripe with it. Great service for talking with friends and family. Absolutely horrible performance on their site. Something to do with WebGL being used during background transitions would drop the performance of my graphics card into the dirt. Games running at the same time would incur a frame drop of 90% for the 5 seconds Hangouts is merely changing a PICTURE..
        tajen 10y ago
        Try https://appear.in https://appear.in . I have no affiliation, I just find the idea of not logging in awesome.
dvfjsdhgfv 10y ago
It may be funny, but at the same time it's great to see this kind of feedback directly from the customers to the company. If someone listens up there, sooner or later they'll realize there is more money in the subscription business than in one-time OS purchases, and they will put the money where the mouth is.
- emodendroket 10y ago
  I'm guessing (especially when you consider that OS X is in there) that it has more to do with the support burden and small number of people using Linux as a desktop OS than trying to get people to buy Windows.
  - pbhjpbhj 10y ago
    So they make it run buggy in order to reduce the support burden??? Surely that makes for more support calls. I'd have much more respect for them if they just came clean and said "we hate linux users, if you want to use that OS don't use our products because we try our best to make them not work on linux". Look at what they did with Skype for example. At least then we'd know not to try their stuff.
    - skybrian 10y ago
      Almost always, nobody has any intention to "make it run buggy." It's about making it run well on platforms you care about (and officially support), and ignoring the others. Complicated software is usually fragile enough that it will have similar results.
      - jacquesm 10y ago
        If a user agent change makes the software slower for a platform then that's not exactly an accident so somebody must have had the intention to make it run buggy. This has nothing to do with 'making it run well on platforms you care about' but it is 'making it run bad on platforms you don't care about'. It takes more code for the software to act in this way (this is what proves this is intentional and not accidental), and more support to boot.
Symbiote 10y ago
My manager and I rejected OneDrive when we were comparing different services, because it was slow and unresponsive. I didn't think to try it on Windows, so we chose a competitor. Linux users are a small minority, but I suspect they have well above average influence in what IT services are purchased.
- kristianp 10y ago
  "Linux users are a small minority, but I suspect they have well above average influence in what IT services are purchased." Not really. If you're deciding on a vendor for a bunch of Windows users, you would test it on windows.
  - flukus 10y ago
    They were deciding on a vendor for a bunch of browser users, not windows users.
  - vetinari 10y ago
    Usually the best test for a vendor claim, that their solution is HTML/standards based and works "everywhere" is to test it on some minority platform. When you find bugs, you can always use them in negotiation.
- Qwertious 10y ago
  >Linux users are a small minority, but I suspect they have well above average influence in what IT services are purchased. According to the stack exchange official stats that were on the frontpage yesterday, over 30% of developers run Linux Desktop. That's not "a small minority" by any means.
  - Symbiote 10y ago
    That's my point. It is a small minority of users of OneDrive, but a bigger fraction of people like systems administrators, IT department managers and so on, who decide what to buy.
lobster_johnson 10y ago
His thank you seems to be in reply to a deleted message by Felix Tao from Microsoft where he closed the issue prematurely. It makes more sense then.
- Nition 10y ago
  No, the original message from Felix Tao was just a response saying OneDrive is not supported on Linux. After the post blew up on Hacker News, real Microsoft PR swept in and deleted that post, replacing that non-answer with the current one that says they've fixed it. Here's an archived version: https://archive.is/zlXWy https://archive.is/zlXWy
rasengan0 10y ago
That was funny but sadly many of us are stuck in MS shops. I even got folks to vote on community features/issues so basic with other cloud providers. This is a more realistic timeline, note the 2015 - 2017 duration: https://onedrive.uservoice.com/forums/262982-onedrive/suggestions/9255150-multiple-file-download-onedrive-for-business https://onedrive.uservoice.com/forums/262982-onedrive/sugges... I think the lesson is get the issue up in HN for a company to start noticing.
- bostand 10y ago
  A university I know just switched from Google to Microsoft exchange and sharepoint. Many angry employees (many on Linux) are now using their private Gmail accounts since the Microsoft web interfaces are very slow and buggy.
- Nition 10y ago
  Don't worry, if you leave MS you can still experience the same sort of thing from other providers. e.g. https://www.dropboxforum.com/t5/Dropbox/Stop-auto-inheriting-new-folders-when-using-selective-sync/idi-p/4630/page/16 https://www.dropboxforum.com/t5/Dropbox/Stop-auto-inheriting...

by glogla 10y ago

TuringTest 10y ago

It keeps growing > 36 people found this helpful Also: > Solved my problem (12)

TheRealDunkirk 10y ago
I went to vote for this, just for the fun of it, but got asked to login. Then it asked me to setup my username, and then complained that my 3 usual variants were already taken. I guess I have another account that's already sitting on that username. But who knows? Microsoft's multi-user login support is a disaster. One of my accounts is corporate, and my browsers -- ALL of them on ALL OS's -- are constantly confused. Sometimes when I need to switch, it looks like my browser flips through about 4 or 5 pages, and then makes me manually refresh to get a prompt. How can this be so bad, at this point? Google had multi-user support sorted years ago, including business account logins. I guess it's a problem due to a difference between AD-backed corporate accounts and (I assume) non-AD accounts?
- dfcowell 10y ago
  I've lost track of the number of times I've been stuck in a login/redirect loop with Google's multiple account handling when I want to use one of their services from one of my secondary accounts. Only way out of it is to clear cookies and log in again with the account I want, then add the other 4-5 accounts until the problem happens again.
TylerE 10y ago
Because linux users would NEVER, EVER brigade a poll, right?

mcnaughtonrules 10y ago

Absolutely hilarious >I go back to Google Apps suite.

Keverw 10y ago

I found that interesting too. I'm not familiar with office 365, but isn't it web based? So why does it matter what browser or OS you use?

hashkb 10y ago
Just MS up to its old (classic) tricks.
- pjmlp 10y ago
  Doesn't Hangouts only work properly on Chrome?
  - dekhn 10y ago
    There is a plugin for IE and safari. Some versions of Firefox work. The important issue is that chrome and Firefox are browsers that work on the big three platforms.
  - daenney 10y ago
    It works fine in every browser, but you might need to download a small plugin if you're not on Chrome due to WebRTC being a standard but not a standard. Regardless of your browser, it'll heat your system up so you can fry an egg or broil a steak.
    - 0x6c6f6c 10y ago
      Yeah the Hangouts website is my main gripe with it. Great service for talking with friends and family. Absolutely horrible performance on their site. Something to do with WebGL being used during background transitions would drop the performance of my graphics card into the dirt. Games running at the same time would incur a frame drop of 90% for the 5 seconds Hangouts is merely changing a PICTURE..
      - tajen 10y ago
        Try https://appear.in https://appear.in . I have no affiliation, I just find the idea of not logging in awesome.

dvfjsdhgfv 10y ago

It may be funny, but at the same time it's great to see this kind of feedback directly from the customers to the company. If someone listens up there, sooner or later they'll realize there is more money in the subscription business than in one-time OS purchases, and they will put the money where the mouth is.

emodendroket 10y ago
I'm guessing (especially when you consider that OS X is in there) that it has more to do with the support burden and small number of people using Linux as a desktop OS than trying to get people to buy Windows.
- pbhjpbhj 10y ago
  So they make it run buggy in order to reduce the support burden??? Surely that makes for more support calls. I'd have much more respect for them if they just came clean and said "we hate linux users, if you want to use that OS don't use our products because we try our best to make them not work on linux". Look at what they did with Skype for example. At least then we'd know not to try their stuff.
  - skybrian 10y ago
    Almost always, nobody has any intention to "make it run buggy." It's about making it run well on platforms you care about (and officially support), and ignoring the others. Complicated software is usually fragile enough that it will have similar results.
    - jacquesm 10y ago
      If a user agent change makes the software slower for a platform then that's not exactly an accident so somebody must have had the intention to make it run buggy. This has nothing to do with 'making it run well on platforms you care about' but it is 'making it run bad on platforms you don't care about'. It takes more code for the software to act in this way (this is what proves this is intentional and not accidental), and more support to boot.

Symbiote 10y ago

My manager and I rejected OneDrive when we were comparing different services, because it was slow and unresponsive. I didn't think to try it on Windows, so we chose a competitor. Linux users are a small minority, but I suspect they have well above average influence in what IT services are purchased.

kristianp 10y ago
"Linux users are a small minority, but I suspect they have well above average influence in what IT services are purchased." Not really. If you're deciding on a vendor for a bunch of Windows users, you would test it on windows.
- flukus 10y ago
  They were deciding on a vendor for a bunch of browser users, not windows users.
- vetinari 10y ago
  Usually the best test for a vendor claim, that their solution is HTML/standards based and works "everywhere" is to test it on some minority platform. When you find bugs, you can always use them in negotiation.
Qwertious 10y ago
>Linux users are a small minority, but I suspect they have well above average influence in what IT services are purchased. According to the stack exchange official stats that were on the frontpage yesterday, over 30% of developers run Linux Desktop. That's not "a small minority" by any means.
- Symbiote 10y ago
  That's my point. It is a small minority of users of OneDrive, but a bigger fraction of people like systems administrators, IT department managers and so on, who decide what to buy.

lobster_johnson 10y ago

His thank you seems to be in reply to a deleted message by Felix Tao from Microsoft where he closed the issue prematurely. It makes more sense then.

Nition 10y ago
No, the original message from Felix Tao was just a response saying OneDrive is not supported on Linux. After the post blew up on Hacker News, real Microsoft PR swept in and deleted that post, replacing that non-answer with the current one that says they've fixed it. Here's an archived version: https://archive.is/zlXWy https://archive.is/zlXWy

rasengan0 10y ago

That was funny but sadly many of us are stuck in MS shops. I even got folks to vote on community features/issues so basic with other cloud providers. This is a more realistic timeline, note the 2015 - 2017 duration: https://onedrive.uservoice.com/forums/262982-onedrive/suggestions/9255150-multiple-file-download-onedrive-for-business https://onedrive.uservoice.com/forums/262982-onedrive/sugges... I think the lesson is get the issue up in HN for a company to start noticing.

bostand 10y ago
A university I know just switched from Google to Microsoft exchange and sharepoint. Many angry employees (many on Linux) are now using their private Gmail accounts since the Microsoft web interfaces are very slow and buggy.
Nition 10y ago
Don't worry, if you leave MS you can still experience the same sort of thing from other providers. e.g. https://www.dropboxforum.com/t5/Dropbox/Stop-auto-inheriting-new-folders-when-using-selective-sync/idi-p/4630/page/16 https://www.dropboxforum.com/t5/Dropbox/Stop-auto-inheriting...