tejasmanohar

8 ms·

1. 31.▲
   by tejasmanohar 7y ago

   Just one datapoint but When I left Segment (400-500 employees), they were still ok Gusto
2. 32.▲
   by tejasmanohar 7y ago

   We do the TA part, too. We book flights, hotels, Airbnbs, cars, etc. so we can reschedule everything in incidents, not just one part if customers use us full-service. And yeah, we have our own database for everything. GDS is just one way to
3. 33.▲
   by tejasmanohar 7y ago

   Good point. Travel Point multipliers can be achieved via setting a merchant code (MCC) of travel on charges (stripe, for example, supports this. The trip insurance card benefit— I don’t think we can satisfy right now. We’re exploring ways t
4. 34.▲
   by tejasmanohar 7y ago

   We have customers using SMS and email as well. We’ll highlight those words on the site Maybe we’ll add a web app chat sometime, too. But would SMS satisfy the use case you’re thinking about? Also, do you not use Slack or do you use it but n
5. 35.▲
   by tejasmanohar 7y ago

   Not exactly-- it's complicated. Concur is an expensing product that also has a corporate travel booking UI platform that sits on top of travel management companies (TMCs), some of which have their own portals with phone lines and chat
6. 36.▲
   by tejasmanohar 7y ago

   That and also distribution. One of the hardest part of breaking into enterprise is selling, and once big companies have a sales motion in place and locked-in customers (both in data on their platform and internal processes), penetrating cra
7. 37.▲
   by tejasmanohar 7y ago

   Hi Varun! I think we have many mutual friends :) We think Pana is smart. Interviews are definitely a large part of travel expenses in the Bay Area. My guess is by specializing in guest travel, Pana can be used in parallel to other tools at
8. 38.▲
   by tejasmanohar 7y ago

   We think both chat and navigational UIs have a time and place. This should really be an essay, but I'll try to keep it short. Chat isn't being used to say we use chat. Chat allows us to easily use humans on the backend to interpre
9. 39.▲
   by tejasmanohar 7y ago

   Founder here. Found you on Twitter :). Will reach out
10. 40.▲
    by tejasmanohar 7y ago

    Haha, I never went to uni so you're probably thinking of someone else :-)
11. 41.▲
    by tejasmanohar 7y ago

    Hey! Thanks for trying Carry and sharing feedback. It's often hard to grok the perspective of a new customer from one interaction so this is helpful. First off, >Is this currently an automated process or am I talking to a human supp
12. 42.▲
    by tejasmanohar 7y ago

    Founder here. Currently, you have to go through us to make changes to the reservation or respond to airline itinerary changes, but we have an emergency line 24/7 (think PagerDuty), and we believe we can do a much better job of dealing
13. 43.▲
    by tejasmanohar 7y ago

    Yeah, that's another big problem. Rules are complex, but most companies in the space are taking a simple approach by defining static rules rather than ones built on top of market conditions that humans can easily reason about (eg &quot
14. 44.▲
    by tejasmanohar 7y ago

    Hi HN! We've been impressed with the response here. Y'all must love travel. If you use Slack and want to get started using Carry for your team, we've created a temporary link while we're on the front page to go ahead and
15. 45.▲
    by tejasmanohar 7y ago

    Yes. We have "customer personas" that we bucket companies into and allow custom rules on top of that... though we don't believe they're usually actually necessary. Do you wanna use Carry at work? Happy to talk to you &#x
16. 46.▲
    by tejasmanohar 7y ago

    Exactly. I'd say many companies are worse off w/ traditional middle man agencies. They don't save time and often cost the company more money (though there are some merits in the problems they prevent, like abuse, at scale). W
17. 47.▲
    by tejasmanohar 7y ago

    adaorardor is a friend that can share an invite! But, group work travel is super interesting. Feel free to just email me-- tejas [at] carry [dot] travel directly, and we'd love to chat and see how we can help, especially if your team h
18. 48.▲
    by tejasmanohar 7y ago

    Thanks, George!
19. 49.▲
    by tejasmanohar 7y ago

    Thanks, Nick!
20. 50.▲
    by tejasmanohar 7y ago

    That's the point :-) Dedicated personal assistants are too expensive (or at least, that's the common belief). Our idea is to use a mix of computers + humans to provide a personalized experience.
21. 51.▲
    by tejasmanohar 7y ago

    You're right-- the travel industry is built around leverage and highly political. I can't say that we've worked everything out, but we've already started navigating such situations and think they're inevitable. One
22. 52.▲
    by tejasmanohar 7y ago

    Thanks, Evan!! Get us some users at CloudFlare :)
23. 53.▲
    by tejasmanohar 7y ago

    Thanks, Ilya! We're helping some folks on Segment's Sales teams :)
24. 54.▲
    by tejasmanohar 7y ago

    Founder here. This is interesting! One of our friends in finance recently suggested this, too. We don't have access to a Bloomberg terminal, but we wanna look into this. Do you (or anyone else) know what it takes to ship an integration
25. 55.▲
    by tejasmanohar 7y ago

    One of the founders here. Focus is a big component to why we think Carry can successfully scale in comparison to other ops-heavy businesses, like Fin (when it was an assistant-as-a-service) & Magic. We've done the conservative math
26. 56.▲
    by tejasmanohar 7y ago

    Great questions :-) > How much does this cost? I don't see any pricing information. Carry is free for individuals and small teams. We don't charge for just booking travel, but we do have upgrades available for larger teams (adm
27. 57.▲
    by tejasmanohar 7y ago

    Hey! One of the founders here. Carry is available all over the world, but our responses can be slower outside of the hours of 8am - 2am Pacific Time. Where are you based? For the last almost ~6 months, we've been doing top-down sales a
28. 58.▲
    Launch HN: Carry (YC S19) – We Book Travel for You on Slack

    158 points by tejasmanohar 7y ago|124 comments
29. 59.▲
    by tejasmanohar 8y ago

    I'm sure some are on HN, but it's definitely not "the place" for them, and many have probably never heard of it
30. 60.▲
    by tejasmanohar 8y ago

    Heh. The T&C is obviously going to "cover their ass", but I seriously wonder what what % of Outline.com's usage in hits is to workaround paywalls. I mostly see links on HN, but that's honestly the only reason I'