We have customers using SMS and email as well. We’ll highlight those words on the site Maybe we’ll add a web app chat sometime, too. But would SMS satisfy the

We have customers using SMS and email as well. We’ll highlight those words on the site Maybe we’ll add a web app chat sometime, too. But would SMS satisfy the use case you’re thinking about? Also, do you not use Slack or do you use it but not want to use it for travel? If latter, why? FWIW, maintaining support for more platforms is easy when it’s just text, but Slack is very powerful / can have rich UIs (eg a book button or a form in a response).