smca

15 ms·

61.
by smca 3y ago
No worries! Unfortunately not, given the sensitivities. Still happy to hear about a use case though? There might be something else we could do/build/think about.
62.
by smca 3y ago
It's still best practice to minimize the amount of card data shared. You can accomplish most of what you're looking to do using a combination of `card.brand`, `card.last4`, and expiry dates. "Visa ending in 4242, expires 09&#
63.
by smca 3y ago
Glad to hear it :)
64.
by smca 3y ago
We normally can't share details for privacy reasons but in this case here are the details from OP: https://news.ycombinator.com/item?id=35976464 .
65.
by smca 3y ago
Glad we could help. (Definitely falls into the "edge case" category for us here.)
66.
by smca 3y ago
Sorry that it's late, we'll get this fixed ASAP. For posterity, it appears the website on your account isn't the right one and that triggered the email. It points to the adult content you mentioned that appears entirely unr
67.
by smca 3y ago
Hey Jan, I work at Stripe—sorry for the hassle. I can see our support team has already gotten your message. I'll make sure we get this sorted out quickly.
68.
by smca 4y ago
Yes, we'd like Stripe to be available to as broad a set of users as possible. Restrictions on businesses ought to be malleable and we need to have the capacity to adapt as the world around us changes. We also work with our partners to
69.
by smca 4y ago
Stripe works closely with banking partners and card networks in many countries. These institutions have strict rules that govern them. We have an obligation to uphold those rules—and so the decision to support a business isn't solely u
70.
by smca 4y ago
I'm glad I could help resolve this for you. The number of appeals you had to step through to get to this point is frustrating and I'm sorry for the hassle. We're going to take a closer look at our policies for businesses tang
71.
by smca 4y ago
I'm glad to hear that.
72.
by smca 4y ago
Can you email me at smca@stripe.com? We support a bunch of AI businesses on Stripe and I'd like to take a closer look. (What you're describing doesn't sound unsupportable to me.)
73.
LiFi: Sending data via light using Arduino and JavaScript(charliegerard.dev)
2 points by smca 4y ago|0 comments
74.
by smca 4y ago
As mentioned above, this post's title is misleading. The blog post makes clear this is a regulatory issue and that the decision wasn't made by Stripe. A card network found the business in violation (due to illegal transactions) an
75.
Housing Platform for Turkey-Syria Earthquake Survivors(twitter.com)
5 points by smca 4y ago|1 comments
76.
by smca 4y ago
> it doesn't explain the price difference Commercial interchange isn't regulated in Europe. The card networks have increased their interchange rates for commercial and business cards in many European countries. > or why a se
77.
by smca 4y ago
I like Tally (tally.so).
78.
by smca 4y ago
We're able to offer lower card pricing with Link because it has much higher conversion rates (7% for logged-in Link customers, 2% overall). It's clear that the card networks are committed to their higher fees. As a result, we’ve
79.
by smca 4y ago
I'm happy to explain this in depth if you'd like clarity (my username at stripe.com) but no, that's incorrect. We're now charged more for dispute submissions. These costs are set solely by the card networks and we'l
80.
by smca 4y ago
That's not quite right. To simplify things, think of Stripe as an facilitator in the dispute process. Stripe has no influence over the outcome—it's at the sole discretion of the cardholder's bank. Stripe deducts a dispute f
81.
by smca 4y ago
All disputes. The purpose of the card networks' monitoring programs is to encourage businesses to prevent disputes from occurring in the first place. Some more on this here: https://stripe.com/docs/disputes/
82.
by smca 4y ago
If you exceed dispute thresholds dictated by card networks, they can place you in a "dispute monitoring program". The fines imposed can be very high if you don't take steps to mitigate disputes. We have a vested interest in e
83.
by smca 4y ago
That's right. Stripe is charged regardless of the dispute outcome (the networks don't refund the fee). So our focus is twofold: prevent disputes from happening in the first place and help users manage them if/when they occur.
84.
by smca 4y ago
Stripe is charged every time a user faces a dispute. These fees have been increasing in recent years. Managing disputes is also a costly and manual process for our users. So we’ve invested heavily in ways to help mitigate disputes from oc
85.
by smca 4y ago
Just dinged an email to the address listed in your bio.
86.
by smca 4y ago
My comment above reflects exactly what I work on at Stripe. My role has a general title of Communications Manager (we have a ~flat structure and our roles aren't particularly descriptive). This role sits within the Comms team at Stri
87.
by smca 4y ago
You might have seen me on HN threads before. I've been at Stripe for ~four years and I'm happy to disclose that I work here. If you're curious as to what I work on, I work on product updates via Stripe's owned channels,
88.
by smca 4y ago
(I work at Stripe and live in Ireland.) This article is written about Irish pension schemes. The mechanic that the article is talking about is standard practice in Ireland. And, in particular, it only applies to contributions by Stripe
89.
by smca 4y ago
Without knowing a little more about your business, an option could be to provide a free trial in the form of a one-off business summary. Then, once someone sees that they get value from it, charge for N uses thereafter. Alternatively, allow
90.
by smca 4y ago
The power imbalance is tricky, I agree. We have to safeguard good users and restrict bad actors, all at the same time. To your specific point around not assuming malicious intent/empowering users to take action, we're revamping th

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