scottbelsky

3 ms·

1. 1.▲
   by scottbelsky 5y ago

   yes - we addressed this on the twitter thread and also posted the new design that addresses the concerns. originally, the “buy annual, billed monthly” was a response to customers who use CC for years and wanted a 30%+ discount, but didn’t w
2. 2.▲
   by scottbelsky 5y ago

   Speaking on behalf of a group of more recent leaders at the helm of creative products at Adobe, this thread is obviously frustrating and hard to read but also motivating. Many fair criticism and suggestions, and many of these are now (final
3. 3.▲
   by scottbelsky 5y ago

   i am told origin of this was customers who subscribe for 1+ yrs wanting a big discount (without needing to pay upfront). but clearly the experience must improve, and there are many good suggestions for UX and copy in thread below that I’ll