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plow-tycoon
searching PlanetScale…
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8 ms
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31.
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by
plow-tycoon
6y ago
I've seen people literally scrub off the coating, but it's not quite at that point yet. Thanks for the suggestion though. I was just expecting to either be told whether or not it's in the repair window, or what the display re
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plow-tycoon
6y ago
I definitely accept that mistakes could be made, and do plan to follow up. It's not within the repair window, but I'll see what can be done.
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by
plow-tycoon
6y ago
I'd love to see iPads become more versatile. The iPad Pro seems like a pretty nice device, particularly because of the high refresh rate screen. But it's very heavily consumption and illustration oriented. My iPad 3 has been passa
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by
plow-tycoon
6y ago
I can feel all of that. I went from a custom gaming PC, which was ok aside from having to re-install windows once every few months, then to a 2009 MBP 13" which lasted 4 years until I sold it for a ridiculous sum, then a late 2013 13&q
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plow-tycoon
6y ago
I've updated the post with a screenshot of a previous in-warranty repair bill that indicates the screen cost around ~$500 CAD. Even the logic board and screen came out to around ~$1100, which is largely the basis for the surprising num
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plow-tycoon
6y ago
I think that's worth something. That's what I was generally happy with around the same time, and tried to emphasize that in the post. Buying an Apple product generally meant that you didn't need to worry, and hopefully you&#x
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plow-tycoon
6y ago
I agree, but would suggest that it's newsworthy simply by virtue of it not being unusual (as well as the current holes Apple seems to be digging deeper into). Everyone will read the post with a different set of eyes, so there could be
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plow-tycoon
6y ago
The first time I experienced this, I was travelling through the U.S in 2018, in what seems like a similar event. I almost didn't get them to agree to do it, but it was up to their discretion and they obliged. However, the kicker was th
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plow-tycoon
6y ago
I suppose the tone is open to interpretation, but I didn't try and mischaracterize the interaction. Both of us were incredulous as to the responses we were getting. When asking the same questions in a store, especially before agreeing
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plow-tycoon
6y ago
I've been using MacBooks for 10 years, and while they've recently been less reliable, I have had good experiences for at least 60% of the time. So if you can get them repaired for a reasonable price, and they don't break that
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plow-tycoon
6y ago
> The numbers Joe suggested in this conversation are either entirely fabricated, or belong to the cost of replacing the entire machine if its experienced catastrophic damage. But, after clarifying numerous times about what the numbers ac
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plow-tycoon
6y ago
That was my thought too, which I was I asked numerous times for clarification. I've gone through the screen replacement before, and the number wasn't remotely close to $2000, much closer to yours. I usually don't lean towards
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plow-tycoon
6y ago
Thought I'd add here that all the values are in CAD, and that the one comment missing from the official transcript is where the rep states that the computer is out of bounds of the repair program window. It's an odd ommision, but
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plow-tycoon
6y ago
Yep. I haven't updated the site much lately, and quit twitter years ago. Oddly, in the interaction with customer support I posted, there is one comment missing, and that's where the rep says the laptop is outsode the repair window
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plow-tycoon
6y ago
It is baffling sometimes, but I think the inclination for people to just replace their device is why it was necessary to post this. If someone isn't rich, they should be getting more longevity out of their products, but it's easy
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plow-tycoon
6y ago
That's sort of what I was hoping for in this case. In the past, I've brought my laptop in, and per their discretion they've either honored a repair program or just made a quick fix.
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Apple Tried Charging the Price of a New MacBook Pro for a Screen Replacement
(luketully.ca)
318 points
by
plow-tycoon
6y ago
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280 comments