The first time I experienced this, I was travelling through the U.S in 2018, in what seems like a similar event. I almost didn't get them to agree to do it, but

The first time I experienced this, I was travelling through the U.S in 2018, in what seems like a similar event. I almost didn't get them to agree to do it, but it was up to their discretion and they obliged. However, the kicker was that they had to mail it away and it'd be gone for at least a week. I tried numerous Apple stores on our way up through California. Some said they did do MB repairs in store, but their hands were tied, they'd have to mail it away. Insane.