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atYevP
searching PlanetScale…
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44 ms
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301.
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atYevP
9y ago
Yev from Backblaze here -> we actually have datacenters in California and Arizona so they aren't too close together! That said, we're also working on multi-region support so that you could move data between regions (no ETA on t
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atYevP
9y ago
Not sure about that yet, but as always, we'll try to be fair if we can be.
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atYevP
9y ago
Yev from Backblaze here -> All data currently has to cross the Atlantic as we have data centers in California and Arizona, but we do hope to add European data centers in the near future!
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atYevP
9y ago
Yev from Backblaze here -> very interesting! We'll look in to this.
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atYevP
9y ago
Yev from Backblaze -> we think about failures ALL the time...
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atYevP
9y ago
Definitely understand that mind-set. We review most of our decisions every year, but it's a tricky problem. Since Backblaze Online Backup is a flat-fee service, by definition most folks who have that much data would not be break-even c
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atYevP
9y ago
Interesting question -> We just simply didn't build in that functionality. Right now the only way to get data in to Backblaze Online Backup is to have that data come from the client which resides on the machine. For Backblaze B2, we
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atYevP
9y ago
Yev from Backblaze here -> very good points! We find that some folks even use us along WITH S3 or Azure as not only a different "region" but specifically because we're a different "vendor" - for greater diversifi
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atYevP
9y ago
This is a hilariously good suggestion.
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atYevP
9y ago
Yev from Backblaze -> We don't currently have a seeding open for Backblaze Online Backup (we do for B2, it's called Fireball, but is quite expensive for just that little bit of data). If you think you can actually upload all 4T
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atYevP
9y ago
Yev here after seeing Bat-signal, I'll respond in-line. EDIT -> I can't recommend the above for security reasons :P EDIT -> Hey, if they're up for it...have at it :P
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atYevP
9y ago
Yev from Backblaze here -> We have 3 data centers located in Sacramento and Phoenix, hoping to increase that soon!
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atYevP
9y ago
Yev from Backblaze -> There are of course trade-offs to every service, but we realized that we didn't need to be charging that much for downloads (we already lowered it from $0.05/GB to $0.02/GB in April 2017 - but after a
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atYevP
9y ago
Fairly recent (we do yearly surveys). We certainly do see those services getting more use, but there's still a long way to go.
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atYevP
9y ago
Ted thanks for the additional information, I'll make sure it gets forwarded to the right folks.
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atYevP
9y ago
Yev from Backblaze -> "Intelligently purges local files" sounds like a nightmare." Anecdotally we've had a lot of customers really confused and get bitten by this when they're traveling and try to access a bunc
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atYevP
9y ago
Yev from Backblaze -> Ted - it sounds like you hit the 30-day retention period with the drive (if we don't see a hard drive and/or data for 30-days we remove our backup copy of it). Is it possible that hard drive was disconnect
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atYevP
9y ago
Yev from Backblaze here -> non-chronological view makes it tough, but those were the only comments on this thread when I check it last night! I've been sweeping the rest this morning! :D
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atYevP
9y ago
Yev from Backblaze here -> After the CrashPlan announcement, we've seen a large uptick in that exact combination! Seems to be working really well for folks!
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atYevP
9y ago
Yev from Backblaze here -> Hello Tim! I'm very sorry to hear you had a bad experience with support. If you still have it and are able to respond w/ a ticket number I'd love to take a look and get it to folks who can use it
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atYevP
9y ago
Yev from Backblaze here -> Not sure it would have fixed your particular issue, but we recently introduced a new client that fixes a few outstanding issues with the way external drives were being handled - it sounds like it might have hel
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atYevP
9y ago
Yev from Backblaze here -> Backblaze isn't intended to be a bare-metal restore, just the data that's on the machine. In addition to the ones listed below, you might also take a look at Acronis - they do good work. Not sure if t
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atYevP
9y ago
Yev from Backblaze here -> sorry to hear about the long restore process. We definitely take restores seriously and our latest release 5.0 ( https://www.backblaze.com/blog/cloud-backup-5-0-rapid-access... ) addressed a
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atYevP
9y ago
Yev from Backblaze -> we're seeing a lot more folks go the NAS route, and so we're trying to work with all of the NAS providers to get B2 integrated into their ecosystems. We love the idea of having "working files" on
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atYevP
9y ago
iCloud is definitely a good option but we wrote this up a while back -> https://www.backblaze.com/blog/sync-vs-backup-vs-storage/ . We view it still as more of a Dropbox/Syncing solution. If you work 100% o
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atYevP
9y ago
Yev from Backblaze here -> glad to see you're at least trying the restore process! You'd be surprised how many folks forgo that in its entirety and then panic should they need to restore. Always good to check the system out fro
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atYevP
9y ago
Hey there sorry - if you look at my reply history you'll see I try to hit most topics, but when I looked last night those were the only comments there :D I'll get to the rest!
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atYevP
9y ago
Yev from Backblaze here -> We've been running on the unlimited model for a long time now and it's working well for us. It's like a buffet, some folks eat more, some folks eat less, but as long as the average is below our c
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atYevP
9y ago
Yev from Backblaze here -> If we detect a missing drive we send a warning email at the 14-day, 21-day, and 28-day mark to remind folks to plug them in - or create a restore if they no longer have the drives. If they still don't plug
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atYevP
9y ago
Yev from Backblaze here -> We do have a 30-day retention window. So if the data is on your computer, or the externals are connected we'll keep a copy of it, but if the drives are removed and/or the data is removed from your com
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