Xeboc

4 ms·

1. 1.▲
   by Xeboc 8y ago

   System76 tech support here. An important part of comparing prices between two products is to make sure to make apples to apples comparisons. Our pricing includes a couple of value-adds that our competitor's do not. First, all of our
2. 2.▲
   by Xeboc 8y ago

   As I indicated: "At any point in time, we are more than happy to bring a computer in and do the repair work." No one has to do the repair work if they don't want to!
3. 3.▲
   by Xeboc 8y ago

   System76 support here. One of the important final steps to the firmware update is that 'load setup defaults' needs to be issued manually in the BIOS. The hardware has a limitation that even after we apply the new firmware, the s
4. 4.▲
   by Xeboc 8y ago

   System76 tech support here. One of our primary principles is empowerment and enablement. I strive to teach, support, and educate individuals on Linux and hardware maintenance. We tend to have individuals handle minor repairs, as shipping
5. 5.▲
   by Xeboc 9y ago

   System76 employee here. Sorry to hear about the continued issue with your computer. I've started up the conversation again in the existing ticket. We will get to the bottom of this problem, and get your system working again.