System76 tech support here. An important part of comparing prices between two products is to make sure to make apples to apples comparisons. Our pricing inclu

System76 tech support here. An important part of comparing prices between two products is to make sure to make apples to apples comparisons. Our pricing includes a couple of value-adds that our competitor's do not. First, all of our computers come with lifetime technical support. Me and my team are readily accessible both via the phone and our support system, for as long as you own the product. We not only support the Ubuntu and Pop! operating systems, and all of their software components, but we also help with printers, installed software, hardware issues, network configuration, and everything that comes our way. Few competitors will teach and educate and help in the ways that we do. Next, all of our products also support our engineering efforts in the Linux community. Many desktop bugs and issues that we discover and fix affect every Linux user. For instance, NVMe drives had been around for a few years, but it was our engineer that found the GRUB install bug that prevented automatic installation on those drives due to a regex error with handing /dev/sda vs. /dev/nvme0n1. That fix was incorporated in Debian, Red Hat, and every other version of Linux that used the GRUB bootloader. The work we put into our operating system benefits all users in many cases. Buying our products means that when we discover bugs in the operating system, we can get them addressed quickly and effectively without waiting to deliver patches.