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iOS 8.0.1 released, broken on iPhone 6 models, withdrawn
- film42 12y agoMy phone has been blowing up with my friends and family asking me how to fix their broken phones. It's been a very interesting morning.
- happyscrappy 12y agoYour friends and family all have iPhone 6s and updated a point release in the first hour?
- wernercd 12y agoThey all have phones that are: Crashing often now (buggy iOS 8) Bent (bentghazi) Broken because of this I'm sure there are other reasons, but those three are running rounds. Not hard to believe Apple people are unhappy atm.
- 3327 12y agoIf Jobs was here heads would be rolling as we speak.
- THX_1138 12y agoI doubt he would have put out a "bending" phone... how did that make it past the production testing people...
- meepmorp 12y agoDon't joke about this, man. It's serious business.
- 1123581321 12y agoHow do we know that isn't happening at Apple right now?
- revisionzero 12y agoNo idea how this patch passed QA Testing internally.
- meepmorp 12y agoThis never would've happened if Steve Jobs were alive.
- saryant 12y agoApple pushed several broken updates under Jobs. Remember the iTunes update that wiped hard drives?
- EricBart 12y agoI haven't heard of that before now, and now I am super curious. Is there an article that details what happened?
- Someone 12y agohttp://hints.macworld.com/article.php?story=2001110223300292 http://hints.macworld.com/article.php?story=2001110223300292
- jamessb 12y agoSo the root cause of this is similar to that of the broken Bumbeebee upgrade script [1,2]: a typo (missing quotation marks or unintended space) caused far more data than intended (a whole volume or /usr) to be rm'd. 1: https://news.ycombinator.com/item?id=2661209 https://news.ycombinator.com/item?id=2661209 2: https://github.com/MrMEEE/bumblebee-Old-and-abbandoned/commit/a047be85247755cdbe0acce6f1dafc8beb84f2ac https://github.com/MrMEEE/bumblebee-Old-and-abbandoned/commi...
- ARCarr 12y agoI think it was a joke.
- Fastidious 12y agoApple just pulled out the update.
- meepmorp 12y agoHas this release been pulled? It's not available in the iOS dev center and the one device I tried updating (before seeing this message) has been downloading it forever (well, 45 min so far).
- prawks 12y agoThe article has been updated to reflect that it has been pulled.
- meepmorp 12y agoSo it has. Serves me right for not refreshing the article a few times, and going to check other sources. I wonder what I do with my now-eternally-updating iPhone.
- mikestew 12y agoThe update was pulled. Problem is, if you were quick on the draw and updated as soon as it came out, there's no ipsw for the iPhone 6/+ on the dev center. Though the solution is to restore to last known good, LKG is not available through the usual channels.
- saidajigumi 12y agoYeah, made that same discovery. I'm going to guess that Apple ops has a "big red button" to pull a release with problems, and that doesn't discriminate between distribution methods. Unfortunate, but makes sense until they can fully triage the problem. My heart goes out to those unknown folks at Apple who are now having a really bad day. I doubt we'll get it, but I'd love to read a post-mortem of this event. I suspect it'd be educational, as I have a hard time imagining how an org like Apple could ship a release this obviously broken.
- mikestew 12y agoToo late to EDIT, so I'll reply to my own post. There are 8.0 images available from Apple, just not publicized on Apple's website. iPhone 6: http://appldnld.apple.com/iOS8/031-05647.20140917.b0n9s/iPhone7,2_8.0_12A365_Restore.ipsw http://appldnld.apple.com/iOS8/031-05647.20140917.b0n9s/iPho... iPhone 6 Plus: http://appldnld.apple.com/iOS8/031-05555.20140917.YWW0v/iPhone7,1_8.0_12A366_Restore.ipsw http://appldnld.apple.com/iOS8/031-05555.20140917.YWW0v/iPho... Caveat: I have not tested these myself, nor has anyone on my team. We are holding off until we deem it necessary to get the devices working again (an enthusiastic tester who was quick on the draw this morning managed to hose our only two iPhone 6 devices.)
- saidajigumi 12y agoFYI, this is/was a problem affecting the OTA release for the iPhone 6 and 6 Plus. iOS 8.0.1 was in the dev center, but was pulled along with the OTA release.
- incision 12y agoOuch, I feel for whoever let this slip. Experiencing some small scale analogs to this is what taught me to really appreciate the sort of simple, manual rigor that I often see from (much) older engineers. That's not to say that such things weren't done here - who knows. It's more a thought on what I sometimes perceive to be over dependence / confidence in automated testing. Now... Is there a term for the sort of "If X was Y then..." conjecture we have dotting this thread? Here, in relation to Apple it's "If Steve Jobs was alive...". In boxing it was "If Cus D'Amato was alive..."
- jaynos 12y agoThis is why I never upgrade my phone or OS as soon as possible. I don't think I'm missing anything by waiting.
- jokoon 12y agoI think a good strategy is to not upgrade unless necessary
- LeoPanthera 12y agoIn today's world of common exploits, sadly that is not good advice. Almost every update contains security patches, making them "necessary".
- jokoon 12y agosecurity updates don't always mean upgrading
- robomartin 12y agoI have a very conservative rule: No updates for 60 to 120 days. This applies to PC, Mac, phones, tablets, routers, embedded devices, appliances, firmware in general. This has served me well for quite some time. I fully appreciate the time and effort put forth by those who have the time to deal wih the range of inevitable "oh shit's" that almost invariably come with every software release. Not something I have time for or interest in any more. The only times I have violated this rule was when somthing was already so broken that a new version would still be considered an improvement even with warts. Just one of those more conservative engineers.
- zenjzen 12y agoCompletely agree. However, if everyone adopted this viewpoint, it wouldn't be effective. Shhh! Don't tell everyone. ;)
- 0x0 12y agoAre you going to wait 60 days before patching something like this: https://news.ycombinator.com/item?id=8361574 https://news.ycombinator.com/item?id=8361574 ? :)
- robomartin 12y agoDidn't read my post. See my other reply.
- reedloden 12y ago60-120 days? Your equipment will all be fully compromised by then. I can understand not updating for feature/bug fix updates, but for security updates, you should be patching as soon as possible.
- robomartin 12y agoDid you actually read my entire post? What did I say about breaking this rule? Also, there's a huge, HUGE, difference between critical well-vetted security updates and a whole host of other updates that have no material value and can potentially cost you a bundle. I'll give you an even more extreme example: Some of our engineering workstations are still running Vista. Why? Because upgrading to 7 or 8 offers nothing of value and will trigger a few weeks of upgrading major applications and software dependencies. We will finally be forced to make the update this year because Solidwork, Solidworks FEA Simulation, the associated CAM and other software require 7 as a minimum. We are far more likely to build new machines from scratch than to upgrade the existing machines. Part of the reasoning is backup during the transition.
- smackfu 12y agoI think they were under a lot of pressure on the HealthKit front. That was one of their big flagship iOS 8 features, they got all these app developers to integrate it, then iOS 8 shipped and they had a showstopper bug and wouldn't release any apps using HealthKit.
- wmeredith 12y agoiOS 8 is the buggiest pice of Apple release software I've used, maybe, ever. (I've been a Mac user since the late 80's.) It's not just Healthkit.
- sosborn 12y ago> iOS 8 is the buggiest pice of Apple release software I've used, maybe, ever. Whenever I see a sentence like this I usually write it off to hyperbole, but my experience with iOS 8 has been similar to yours.
- dvcc 12y agoI haven't even updated my 5S as I need 5GB on a 16GB device for an OTA update. Is it even worth the update at this point? I really don't care much for HealthKit or any new messaging features.
- k-mcgrady 12y agoCan you not just plug into iTunes and install it through that? I believe that's how I did it and it didn't need 5GB free then. I think there's a lot more than just messaging and HealthKit. Keyboards are a huge update. Extensions, which are already available in lots of apps, are going to make your device a lot more useful. Most of the big things were for developers so you will see the biggest things in apps, not the OS IMO. Another reason I would update is that it won't take long before a lot of devs drop iOS 7 support. There are tons of new APIs in iOS 8, coupled with the fact that it'll probably hit over 80% install base in a couple of months that it's best for the small devs to just drop older OS support. It happened with iOS 7.
- walterbell 12y agoWill Apple backport these dozens of security fixes for iOS7 exploits, http://support.apple.com/kb/HT6441 http://support.apple.com/kb/HT6441?
- jhugg 12y agoI think the only device that can't update to iOS 8 is the iPhone 4, which is a bit long in the tooth. I'm guessing Apple isn't going to throw a bone to people who won't update their phones. I doubt they'll help the iPhone 4 users, but that would be nice.
- walterbell 12y agoSomeone should tell iPhone 4 paying customers that it's no longer safe to use the web. Edit: would this disclosure be the responsibility of Apple or the wireless carrier? Apple may not have contact info for the customer, which would mean carriers worldwide need to notify customers of the risk to their personal data (e.g. financial passwords), as soon as they open a web site or an app that displays network-origin data, e.g. an email with an image.
- mberning 12y agoI feel that the iPhone 6 and 6+ launch has been an unmitigated disaster. Almost everything about the phone leaked ahead of time. Major shortage of + phones out of the gate. Keynote stream crashed. Website crashed for the first hour of sales. I personally reserved my 6+ to pick up at a store about an hour away, received an email that it would be ready (keep in mind this was 48 hours after the official launch, so some time Saturday night), drove all the way there to meet a 'reservation' line with like 20 people in it. It took 2 hours to get to the front of this line and when I did they informed me that they did not have my phone. Finally received it in the mail on Tuesday. And now this. What a terrible position to put your customers and retail employees in.
- coldtea 12y agoOh, the first world problems!
- act9 12y agoFix for those who already updated: http://www.imore.com/ios-801-kill-touch-id-and-cell-service-your-iphone-6-or-iphone-6-plus-heres-how-to-fix http://www.imore.com/ios-801-kill-touch-id-and-cell-service-...
- macleanjr 12y agoUpgraded shortly after it was released and suffered the consequences. Just was able to restore back down to 8.0 I had to turn iMessage off and back on again in order for Apple to re-register my number... until then I was unable to send to any existing contacts.
- davidcelis 12y agoFor those who upgraded, no need to do a restore. You can just option-click "Update" and downgrade the OS back to 8.0.0. Instructions: https://gist.github.com/locriani/f0f5f4f71a28945c3750 https://gist.github.com/locriani/f0f5f4f71a28945c3750
- k-mcgrady 12y agoI'm guessing the fact that they've seriously messed up people's phones means they will have to have a fix for this within hours. If you can I would suggest waiting.
- k-mcgrady 12y ago...maybe not. They're promising a fix within 'days' and recommending downgrading [1] [1] http://9to5mac.com/2014/09/24/apple-ios-8-downgrade-instructions/#more-343468 http://9to5mac.com/2014/09/24/apple-ios-8-downgrade-instruct...
- cordite 12y agoI'm still waiting for them to stabilize wifi on the iPad sith iOS 8. Their quality has really started to slip for me since 10.9 on Mac.