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Wait, there are people who actually don't hate Salesforce?
by luckman212 1y ago
Wait, there are people who actually don't hate Salesforce?
- eru 1y agoPeople who haven't heard of them generally don't have an opinion on them.
- bee_rider 1y agoIMO we should count people who hate stuff like a user portal backed by one of these tools as haters of those tools. Although, the one that immediately pops into my head is some universally loathed HR portal that was backed by Peoplesoft.
- matwood 1y agoMy sales people love it.
- jmclnx 1y agoSame where I use to work, and upper mang. is scared to remove it due to sales people revolting. They tried years ago and a revolt happened and the cancelled they project. This is at a fortune 500 company.
- duxup 1y agoIs there a good rundown on what they see / like? I’ve only seen salesforce from a non sales perspective and it was a horror show, but I’m curious what it looks like to sales folks who like it?
- dahcryn 1y agoThe thing is, Salesforce understands sales people, and the product is designed to make their lives easier and more effective. And you know what, they are good at it, that's why they are so big. But they are horrible at integrating with anything else, making engineers happy, make data and AI people happy. They wall everything in. Guess what, you are not their customer. The sales people are. So yeah, I hate them, but even more reluctantly, I admit that despite the multi million dollar invoice they send each year, we haven't really found a worthwile replacement. And most of our staff is actually quite positive about them because the old system was MS Dynamics, which is even worse.
- trimethylpurine 1y agoMy sales people hated it. They all looked around clueless as to why they were handed another place to keep contacts. It do didn't anything they were told it would. Broken promises, shattered dreams, and an executive shocked that CRM means "place to store phone numbers." It's sold as the magic sales tool that does everything. And it does do everything, as long as a developer builds whatever everything is you need first. Otherwise it doesn't do anything. That's pretty heartbreaking to watch people realize on repeat.
- 1dom 1y agoThis thread captures the hatred for salesforce well: it is aggressively sales first. It's the antithesis of modern engineering culture that looks to provide value to customers and tech first by putting them first. Salesforce puts sales people first, and salespeople's job is often reduced to extracting value from customers and tech.
- taway1874 1y agoSpot on!
- elzbardico 1y agoSalespeople usually worked with Salesforce in other companies, and some of them are even familiar with the dozens of low-code, no-code tools that you can use with Salesforce. All of them making the data model absurdly worse than what it already is. Sales and marketing executives are usually the most hostile stakeholders an engineering department may have (tip: Sometimes Legal and Compliance are your best allies when in a fight against Marketing and Sales), they absolutely hate engineering because they are absurdly focused on the short run. Give them Salesforce, Office 365, some connectors and some no-code tool and they poke holes the size of the Titanic in your security, but they don't care, because they want their brilliant ideas implemented now, and salesforce and excel let them do whatever they please now.
- ChrisMarshallNY 1y agoI have anecdotally heard good things about Benioff, as a person. But then, I've also heard good things said about Elon, as a person, so take it with a grain of salt, I guess...
- Zagreus2142 1y agoHaving known a couple founders turned millionaires (no one in the many millions or billions tho), they will use small as a percentage of their wealth but large in nominal terms donations to bolster their reputation in exactly the same way one might spend too much in a video game for a fancy cosmetic.
- nickdothutton 1y agoAs a general rule, if ever someone is presented to you as a 2-dimensional character or cartoonish hero or villain, there is usually quite a bit more to discover. This probably goes in my list of 100 things to tell any young person about life.
- no_wizard 1y agoCounterpoint though, they’re sometimes exactly what they’re described as. Elon Musk, Larry Ellison and Jeff Bezos are examples of this
- NetMageSCW 1y agoExcept those examples are specifically and obviously not true, except maybe Larry Ellison.
- vkou 1y agoIndeed - once he took the mask off, Musk turned out to be much worse than what he initially seemed.
- ekidd 1y agoSome of the people who have caused the most pain, suffering and death in the world were still kind to their dogs. They are often pleasant socially. Stalin, by was apparently delightful over a glass of whiskey and some cigars. The older I get, the more I judge people by what they work for in the world, and what changes they try to bring about. I am less interested in the face that they present socially.
- stonemetal12 1y agoNever used it, so I don't hate it yet.
- dylan604 1y agoBut they use the dreamy McConaughey for their ads, so they must be a good company. /s
- tw04 1y agoSure, pretty much anyone in a sales position that has had to use something else. Salesforce is bad, their competition is trash.