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Some company paid be 100 bucks to change my review to be positive so they sent the money via PayPal no problem then I changed the review to say they paid me to
by dawnerd 1y ago
Some company paid be 100 bucks to change my review to be positive so they sent the money via PayPal no problem then I changed the review to say they paid me to write a glowing review and of course Amazon ended up removing the review for being harmful to their customers
- rsync 1y agoThank you for sharing that anecdote… just terrible behavior on Amazons part.
- hydrogen7800 1y agoSo they _can_ do something about fake reviews.
- brookst 1y agoSure, just like the highway patrol can do something about speeding. Note that “do something” does not convey “completely eliminate with perfect fairness and accuracy”.
- jonhohle 1y agoNope, only real reviews.
- dawnerd 1y agoThey can but they won’t. My original review was still there (as in was included in my updated review) saying how it was fundamentally flawed and will break. Was some video tripod with this dumb mechanism that would work itself loose by just panning. Never seen anything like it. Plus side looks like the product doesn’t exist on Amazon so guess there’s a victory there somewhere.
- colonial 1y agoAmazon is awful when it comes to striking down accusatory customer reviews. Last year I (like a fool) purchased some chunky thru-hole MOSFETs on Amazon. Lo and behold, despite the datasheets promising a few amps with 3.3V at the gate, I only got a few milliamps. Obviously counterfeit - but no matter how hard I tried or how much indirection I employed, Amazon always took down my review warning others of this verifiable fact.
- throaway920181 1y agoAmazon is not the place I'd go to for electronics parts. Mouser and Digikey are my go-tos.
- aussieguy1234 1y agoAmazon are becoming like AliExpress and Temu. They can always do it cheaper, but the quality is touch and go. Now with fake reviews it alot harder to tell what's good quality and what's not.
- nothercastle 1y agoI prefer eBay at least it’s cheaper and the sellers care about reputation
- consp 1y agoWith ebay the delivery time for small items is measured in months or >= 200% of the product cost, and you either have to deal with gsp and the shit delivery they use or with DHL's insanely costly customs clearance. Probably only worth it if you live in the US.
- 4b11b4 1y agowow, full circle.. and just.. what to even do with that
- ManlyBread 1y agoJust buy from anywhere else? It's not like there aren't plenty of other stores on the internet selling whatever garbage you need.
- pergadad 1y agoMuch more, Amazon also loves to remove all reviews that mention that the product is counterfeit. Several times I did receive clear counterfeit goods via Amazon, but there is no way to warn others as these reviews are blocked.
- gblargg 1y agoI do Amazon Vine reviews and we learn quickly all the things we can't say. For health products you can hardly say anything due to the legalities of appearing to make health claims. People also get their reviews removed regularly for claiming something is inauthentic. I kind of get why, because a person probably doesn't have the equipment to really determine that, and Amazon has separate channels for reporting such things. Basically reviews are just for relating your experience of a product. There are ways of communicating lack of authenticity by being more humble, as in noting that it doesn't seem like leather, or when burned it melts like plastic. I've reviewed many e.g. fake memory cards, and had no problem noting that it has less capacity than claimed, and showing some test programs' results that confirm.
- pseudo0 1y agoPart of the issue is that they commingle inventory their warehouses receive from third-party sellers based on ISBN. So if you receive a counterfeit, it might be the fault of the seller you bought it from, or it might be Amazon's fault for mixing in counterfeit goods from some other third-party seller without doing proper quality control. Unsurprisingly they don't want reviews that draw attention to this longstanding problem.
- ImHereToVote 1y agoThis is the real issue.
- calibas 1y agoIf Amazon put out the effort to actually combat all the shady things their marketplace helps facilitate, they wouldn't make nearly as much money. Much cheaper to just buy out the governments (https://www.opensecrets.org/orgs/amazon-com/summary?id=D000023883 https://www.opensecrets.org/orgs/amazon-com/summary?id=D0000...) that could make legal trouble for you.
- whoopdedo 1y agoThe obvious implication being who Amazon considers to be their "customer". Hint, it's not you.
- hopelite 1y agoThat must explain why I’ve seen bad reviews that have 5 stars. I guess the review itself really does not matter as much as long as the stupid starts are there. It also reminds me of one of the biggest apartment complex management companies, Graystar using a similar method by bribing applicants with $500 off the security deposit for a 5 star review on Google maps.
- varispeed 1y agoSome company said they know where I live and they will pay me a visit if I don't remove the bad review (product was dangerous). That was on Amazon.
- cyberlurker 1y agoI bought a light fixture that had a design flaw that turned it into a fire hazard. I contacted Amazon and provided proof, hoping they’d take the product down and prevent harm to others. They did initially but within a few days the same exact item with matching SKU and photos was listed. I have an entire category of items I will never buy from Amazon. They don’t look out for customers ahead of time, only on the backend when you complain.
- jermaustin1 1y agoMy wife has bought a handful of flat-pack cabinets and shelves over the last year, and it has been an experience in frustration, and furniture half assembled for weeks while we wait on a weirdly sized bolt to arrive from china because it was missing, or in one case, an entire door, or in another case a handle had been tapped to the wrong size (too big) for the bolts. The crazy thing is these $100-250 products ship with instructions on getting 100% of your purchase back if you leave a 5-star review and email them proof you did.
- fencepost 1y agoAt least IKEA has a specific way to handle that, including IIRC a dedicated area at their stores. https://www.ikea.com/us/en/customer-service/spare-parts/ https://www.ikea.com/us/en/customer-service/spare-parts/
- neilv 1y agoI had one do something that presented a different angle for a complaint... Some Amazon seller included some US postage stamps as a gift, along with a glossy full-color printed offer to pay me cash or more stamps for a positive review. So I took the stamps to a post office, some kind of manager looked at them, said they'd almost guarantee that the stamps were counterfeit. So I left the stamps and the glossy offer (with the sellers's contact info) with them, to refer higher up to some kind of investigation. I'd guess probably it will only lead back to some overseas seller who is untraceable, and who just pops back up under 10 new different names. But maybe someday Amazon will be under some kind of KYC-like obligation, to only permit sellers and other supply chain that can be held accountable for illegal/counterfeit/dangerous/stolen/etc. products.