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Slack is retiring its status account on X
- toomuchtodo 3y agohttps://status.slack.com/ https://status.slack.com/ https://status.slack.com/feed/rss https://status.slack.com/feed/rss
- pxtail 3y agoIts useless placeholder page - during recent big outage everything was green there.
- gnuj3 3y ago[flagged]
- rurban 3y ago> The company wants to ‘focus resources on those most widely used by our customers.’ I wanted to do the same last year, but interestingly nobody of my audience went off from X to mastodon, so I still have to post my film industry updates to X. Similarily when WhatsApp changed its Terms of Use to be incompatible with german privacy laws (using whatsapp content for facebook profiling), I had to give up whatsapp as primary communication medium in the local club I'm leading. But nobody else went to Signal, so now we are back again with whatsapp. Nobody cares
- xlii 3y ago> Nobody cares That’s a mental shortcut. Social circle you decided to be in doesn’t care. On the other hand I did research on WhatsApp vs. alternatives and decided to promote Telegram. Sure, it’s not that/very secure, but UX is on completely different level than Signal. It was much easier to transition people on aesthetics alone in comparison to Signal which has its own “quirks” (making sense from security standpoint but perceived as anti-features for casual user e.g. history transfer).
- liopleurodon 3y ago>Social circle you decided to be in doesn't care. I didn't choose the family I was born into, lol
- ciberado 3y agoI took the phones of my parents and siblings to install Telegram on them myself ;) My brother and sister use it sporadically, but I still can send them messages knowing they will read them sooner or later. My parents are more proficient with it than me, now :).
- j16sdiz 3y agoIf my kid or sibling took my phone and install ANYTHING on them, i would wipe reset the phone and never trust them ever again.
- numpad0 3y agoThis was always the problem. Your social media environment and opsec too relies largely on your social graph that you have no control over. Maybe LLM based scraping/automation solve this mid-long term?
- jacooper 3y agoMoving to telegram doesn't make sense at all if you are worried about your privacy, it's not encrypted and they have access to all of your messages, a huge downgrade.
- apsurd 3y agobe change you want to see in the world. you don't care (enough).
- rurban 3y agoI did care enough. But the mastodon feedback was zero, and X as before. For Signal, even with an enormous amount of pressure only 1/1000 changed.
- libraryatnight 3y agoIndeed, I haven't visited an X link in awhile, more and more of the things I follow are cropping up in other places - this person seems to have been defeated quite easily.
- jacooper 3y agoIn social contexts you caring isn't enough, it's why the network effect is so strong and why the Digital Markets Act exists.
- 3seashells 3y agoIt's just that creepiness of the data cthulus is well hidden. But people care, they vote for strange figures to get rid of it all.
- libraryatnight 3y agoI care, so you're already wrong. Seems like you don't care because you're not immediately getting the attention you're used to elsewhere.
- Me1000 3y agoOn the other hand NPR found that leaving twitter had no impact on traffic[0]. I'm sure the millions of accounts following NPR didn't move to other platforms, so that leave the conclusion that Twitter was never a great driver of traffic for certain platforms to begin with. Of course I'm sure this depends on each accounts circumstances. [0]: https://news.ycombinator.com/item?id=37848074 https://news.ycombinator.com/item?id=37848074
- willcipriano 3y agoNPR found what we all know, people just read the headline very few actually click the article.
- suddenclarity 3y ago"No impact" doesn't seem quite accurate considering they lost more than half of their Twitter traffic. It did only account for a small part of their total traffic though so I understand what you mean. With this said, it sounds like NPR had no idea why they used Twitter. My best news source is a paid service that summarizes every article in the headline. It gives them both money and tremendous power to set the narrative but few clicks. NPR instead measured their success in CTR which seems like a strange measurement for the genre, especially when you don't get your main funding from ads.
- devjab 3y agoI think it’s just the start of the “the emperor has no clothes” iceberg that is social media. I actually think GP is on to something with their “nobody cares” bit, because if people aren’t going to follow you outside of X then they probably don’t really care about what you’re sharing. There is obviously a lot to be said about the large “community” but in many ways but if it’s just a lot of “talk” then where is the actual value in it? If “hits” don’t correlate to actual product sales then it’s just a waste of time, and how likely are you really to sell your product to people who won’t even bother following you outside of X?
- suddenclarity 3y ago
- pests 3y ago> interestingly nobody of my audience went off X to mastodon Did you really expect otherwise? A niche platform only cared for by a niche of a niche of a community? When X has 500million users and Mastodon 10million. 400m monthly daily users verses 100,000. Tens of millions of app downloads vs not even 250k total... I just don't see it. Even just raw numbers and probabilities it would be unlikely
- kawhah 3y agoMastodon has around 2 million monthly active users.
- jacooper 3y ago100%, and if you try to force it you just find that people are just more inactive and won't answer. So it's either prioritize your social life or digital privacy. This should change with DMA.
- herbst 3y agoThey get a notification like with any other app and can answer. It's not like they need any extra hoops to talk to you. I just removed WhatsApp long ago and honestly it's very rare that I meet anyone who doesn't have signal or telegram as alternative
- jacooper 3y agoSure, but that means they will never initiate a conversation with you
- JumpCrisscross 3y ago> nobody of my audience went off from X to mastodon Including Slack. Who are moving off X. In most cases, another protocol—be it a status page or even an email—may be better.
- TylerE 3y agoWho didn't see this coming from a million miles away? Federated protocols are a disaster for the average user. (And yes - that ABSOLUTELY includes email).
- nicky0 3y agoThey are only closing their automated status account. Slack still has thair main account on X, according to the article.
- sofixa 3y ago> Similarily when WhatsApp changed its Terms of Use to be incompatible with german privacy laws (using whatsapp content for facebook profiling), I had to give up whatsapp as primary communication medium in the local club I'm leading. Did they do that in Germany? The ToS didn't change in France precisely because it was incompatible with GDPR and previous EU rulings[1], and I thought their new ToS didn't apply to the EU at all. 1 - such as https://ec.europa.eu/commission/presscorner/detail/pl/IP_17_1369 https://ec.europa.eu/commission/presscorner/detail/pl/IP_17_...
- dpz 3y agoyeah i know how you feel on the whatsapp/signal, I quite involved in a sports club of 400+ people and along with that and most of my friends couldn't get anyone to leave whatsapp behind, so still with it... After all the data scandals and leaks you'd think people would be beginning to care but no one does
- viraptor 3y ago> but interestingly nobody of my audience went off from X to mastodon, so I still have to post my film industry updates to X. There's lots of products which allow you to post to both at the same time. Unless you're posting to alternative networks, the next person will run into the exact same issue, and the one after that, and...
- azangru 3y ago> Moving forward, the Slack Status site, https://status.slack.com https://status.slack.com, will be the source of truth for all incident news. Alerts will also be available through the RSS and Atom feeds linked at the bottom of the Slack Status home page. I am surprised how this was not what they went with originally — a dedicated, google-indexed status page that they have full control over, and an RSS feed for those who really want to be notified. It just is so more mature and self-reliant than posting service updates to a social network...
- snowwrestler 3y agoIt is what they went with originally. Posting updates to Twitter was an additional channel for status notifications, a channel which they are now ending.
- watwut 3y agoBecause, posting updates on twitter used to work just fine. RSS is something very few people use, twitter was something many people used.
- suddenclarity 3y agoBecause that's where people are. A status page is only usable when you already know about the issue and check to see if it's known and on their end. A tweet on the other hand makes you aware about the issue even before you've noticed. It's like getting a notification on breaking news so you turn on the TV or click through to read about it.
- ecmascript 3y agoWhen Slack was down like a week ago their status page was all green. I don't have much trust in status pages at all. Better to have updages on twitter / x imo.
- threeseed 3y agoPretty sure it would be better if they just fixed the status page.
- jhgg 3y agoI can't help but wonder why a company retiring a script that syndicates status update to another website is at all newsworthy (or a good enough idea to be worth the possible confusion this might cause to consumers who find it valuable to receive status updates via that medium.)
- thih9 3y agoFor me it’s an indicator, we used to see social media / Twitter as convenient and accessible, to the point of being able to use it as a status page; now a popular company has decided that it will no longer do that.
- rsynnott 3y ago_In itself_, it's not. But the death of Twitter as a semi-reliable place to put status updates (it doesn't really work at all for non-logged-in users for this purpose anymore) is arguably noteworthy. Maybe we'll even see an RSS renaissance! > or a good enough idea to be worth the possible confusion this might cause to consumers who find it valuable to receive status updates via that medium. I assume they're trying to _avoid_ confusion. If you go to their status twitter right now, unless you're logged in, it shows you an incident from 2022.
- suddenclarity 3y agoMeanwhile a recent survey published last week showed that Twitter reach in Sweden was at an all-time high this year. Newspapers left with the argument that no one uses the service, despite there being twice as many real users as when they celebrated the site. Now this claim from Slack that they don't have resources for autoposting messages? The death of Twitter seems quite questionable and mostly political.
- bachmeier 3y agoYou're responding to a comment saying Twitter only works for users that are logged in with unsourced claims that Twitter usage in Sweden is growing.
- mihaic 3y agoYes, because a company like Slack lacks the resources to implement a frontend that posts updates in multiple places... Joking aside, I'm a bit shocked that X is being used for Twitter, and we just have to go along with this. I can't understand how a letter is allowed to be a trademark. It feels wrong like allowing a company to call themselves The University or The Army. Strangely, I'm not sure why Sting's old band doesn't iritate me with it name.
- seydor 3y agoWhat happened to twitter's trademark ?
- jbverschoor 3y agoSylvester finally ate the bird.
- _ahxg 3y agoFinally, well deserved. Now just waiting for Wile E. Coyote and Tom.
- yellow_lead 3y agoAnyone can use such a name and maybe even get a trademark filed, but my understanding (IANAL) is that defending their trademark (i.e in court) will be much more difficult. Just a quick search on USPTO.org shows a ton of "X" trademarks and some even relating to social media that aren't Twitter's.
- throwawayyy9237 3y agoThe real question is not why they left, but why they didn't have a nice dedicated status/info page, with RSS feed, from the start. note: I've just read similar comments, with an actual explanation of what happened.
- seydor 3y agodevolution of the old social-media-glued-together internet will be a great opportunity. Its poison was its focus on censorship, and ironically even the removal censorship is proving to be poisonous. I find all social media, including reddit to be insufferably high on censorship, to the point where i have to ask myself how much different is china nowadays. More and more people who matter are leaving to closed groups or back to the decentralized media. The followers will follow
- eastbound 3y agoI like 9Gag precisely because it’s uncensored. But it’s clearly ground zero for both superpowers’ propaganda. It’s like an unpoliced area, flush with crime.
- theclansman 3y agoI'm not joining a social network to check Slack's status
- sshine 3y agoI came for the banter, but stayed for the status messages.
- kawhah 3y agoThis seems to be a key element of Twitter's success that Musk does not understand. Much of the utility of Twitter was that it provided a record of all sorts of public communications, from automated updates about a museum being closed, to weird jokes that went viral across different social networks, to a rambling thread about a sex worker's trip to Miami that was made into a movie, to updates from people who were near the epicentre of earthquakes, to resignation statements from prominent politicians. People like Musk who spend all day on Twitter might plausibly pay for it. But part of the reason for that is because everyone not on Twitter could see that important things happened there, and everyone who was on it got to feel like they got to be part of the first draft of history. If you try and research internet drama (including internet drama of wider import) from a few years ago, you simply run into the impossibility of seeing embedded tweets w/ replies or accessing whole threads.
- deleted 3y ago[deleted]
- rsynnott 3y agoI just went to their status twitter; it showed me a status update from 2021, then one from 2020, then one from 2022. I... can see why they might want to avoid this. (It's unclear to me whether the random ancient tweets thing is a 'feature' or if Twitter is just broken). If a service can't keep its own status page up (Twitter's has been an SSL cert error for months), you should perhaps consider not using it for yours.
- sshine 3y ago> Twitter's has been an SSL cert error for months This one? https://api.twitterstat.us/ https://api.twitterstat.us/ Seems fine now.
- shrikant 3y agoI think parent meant this one: https://status.twitter.com/ https://status.twitter.com/ Looks like Twitter have just quietly deprecated this page, given that it's powered by a completely different service.
- djbusby 3y agoDeprecated/not paid for.
- rsynnott 3y ago... Wait, so they _have_ a working one... but https://status.twitter.com https://status.twitter.com, which has been the status location for about a decade, has had a broken cert for months? Is there anyone left working there at all, or is it just Elon roaming the empty corridors as Jason Calacanis follows him telling him how marvellous he is?
- rekoil 3y agoIf you accept the invalid cert (which is apparently a wildcard cert for *.twimg.com of all things) then it redirects to https://status.twitterstat.us/ https://status.twitterstat.us/, so I guess that's the new one? Super unprofessional to leave the old one with an incorrect cert for so long.
- febra_ 3y agoGood. X is a trash fire and the more companies leave it, the better for everyone.
- art_vandalay 3y agoDisagree. An open forum of exchanging ideas that are not identical to yours is crucial to a functioning democracy.
- ThinkBeat 3y agoI dont think hosting it under the main domain is a good idea. https://status.slack.com https://status.slack.com. There is a non-zero chance that something bad could happen with the domain, or something else that would prevent people from visiting the status page. Using an independent 3rd party provider for such communication is, in my opinion prudent. I believe that there are a few companies who run services for it. Personally, I do not want the hassle of having to set up, and maintain a list of various RSS, ActivityPub, pubsub, whatever else for every tech vendor I am in contact with. It is a good use case for Twitter. (even though they suck)
- rewmie 3y ago> There is a non-zero chance that something bad could happen with the domain (...) If something happens with the domain that prevents you from accessing the service, the page works as intended by being down. I mean, what do you think users will say when they go to the domain and their browser shows an error?
- viraptor 3y ago> what do you think users will say when they go to the domain and their browser shows an error? - Is my internet down? Can I access any page? - Is that a region accessibility issue for my location? - So they killed the status service and I won't know when the main service is back. The outage scope and estimated time to be back online may not matter much if you just want to check the latest memes. But if you're coordinating some product launch / promotion, this may be very important info. Even more so if that idea of "everything app" ever materialises and the question becomes "so when can I make that payment".
- rewmie 3y ago> - Is my internet down? Can I access any page? ...and in a few seconds the same user opens google.com. What then? > - Is that a region accessibility issue for my location? Why does a user care? A user only cares if they can access the page from where they are at that moment. > - So they killed the status service and I won't know when the main service is back. Users check if the main service is back by hitting F5 to try to access the main service. Either it's up or down. If they can't access the service, it makes no difference if they can access the status page or not, because they already have their answer. I think you're trying very hard to overthink and overcomplicate something that's quite simple and straight-forward. All a canary does is check if the service is up, and possibly track uptime as well.
- lyu07282 3y agoThe mention of RSS and Atom is kind of ironic and telling about the state of the web, yeah who knew decentralizing technologies like that were a good idea? Just everyone 24 years ago.
- user3939382 3y ago> decentralizing technologies > 24 years ago I believe the SMTP RFC says 1986 or something
- calvinmorrison 3y agoTBF smtp was more designed to be decoupled and not decentralized. Trusted peers and closed networks have left a plethora of engineers spending their days combating and expanding the email protocol to bake in security, anti spam, etc.
- pc86 3y ago'86 wasn't 24 years ago? /s
- pasc1878 3y agoYes but RSS was and that is what is in discussion here - smtp is for mail which is not mentioned here.
- lyu07282 3y agoabsolutely! RSS is 24 years old (RSS 0.90, 1999) thats why i was mentioning it;)
- mcv 3y agoOne of my favourite features of Friendica is that I can follow RSS feeds just as easily as I can follow people on Mastodon or Diaspora. To me it makes no difference whether a company chooses to post their status updates on a social media account or on RSS.
- pard68 3y agoIt has always bugged me that these companies use walled gardens to communicate. This is news I've been wanting for many years.
- art_vandalay 3y ago[flagged]
- jmclnx 3y agoI thought the headline referred to slack's X application I used with RHEL. I wish someone with deep pockets went after Musk for changing the name of Twitter to X for a Computer App. If that isn't a trademark issue nothing is. But when you are that rich I guess you get to infringe on anything you want.
- flerchin 3y agoCreate a channel in your slack and /feed https://status.slack.com/feed/rss Then you have all the updates, and it's great. They're super transparent about any incident they're having.
- charles_f 3y ago> Air France, according to an April message, no longer does customer service over X direct messages “since Twitter has changed their conditions” This is a pretty sad news. For a while you could publicly shame a company and exert some pressure to get things moving a little. We're back to ticketing systems only, and I don't think it's a good news