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Ask HN: SaaS pricing pages with high prices and not “contact sales”
Are there examples of SaaS services and pricing pages that simply show their high prices up front? I'm talking about $500+/month minimum and isn't a "pay for as much as you use" pricing chart such as AWS or GCP.
The only one that comes to mind for me is HubSpot [0]. But I'm sure there are many more.
[0] https://www.hubspot.com/pricing/marketing/enterprise?hubs_content=www.hubspot.com%2F&hubs_content-cta=hsg-nav__link-active&products=marketing-hub-professional_1&term=annual
- catlover76 3y agoCasetext's Compose is, IIRC, $400 per head. Niche space though.
- Klathmon 3y agoWe recently found that the new artillery.io service is going to be something like $600 or $1200 a month. It's not exactly front and center, and I think it's not fully released yet, but they do have the price in the FAQ which I respect.
- ezekg 3y agoMine goes up to $6k/mo: https://keygen.sh/pricing/ https://keygen.sh/pricing/. I started using transparent pricing a couple years ago because I was tired of answering the same questions over and over again for enterprise leads.
- __natty__ 3y agoJust fyi, I’m missing the previous dynamic logo
- ezekg 3y agoIt'll be missed, but the brand needed a refresh. I threw that old logo together in a weekend and it was showing its age (at least to me). I kept the dynamic text as a tribute.
- thebruce87m 3y agoWe’re even more tired of the asking. “Contact us” == “speak to us so we can gauge how much we can shake you down for”
- ezekg 3y agoExactly. Now the sales cycle is much easier, and can usually be done in an email instead of a series of pointless calls to size each other up.
- mattew 3y agoI’m fine if you have a “contact us” for a true enterprise plan, but companies that have actual pricing plans should post them. I way prefer to buy from SaaS companies that display their pricing up front rather than trying to get me on the phone to talk with an account executive. I’m not scared to pay serious money for a service, but putting your service behind a sales person is more than likely going to cost you my business.
- wouldbecouldbe 3y agoThat might be what you prefer; but just not how the world works. For large fees just a much higher likelihood of sales after a personal connection has been made
- mrmanner 3y agoA higher likelihood of sales isn’t something a buyer is looking for, though. If I’m browsing for a service to solve a problem, a low likelihood of being chased by a sales person for the rest of the year is interesting though.
- Kamq 3y ago> A higher likelihood of sales isn’t something a buyer is looking for, though. It's what the sellers are looking for though. And the sellers generally are the ones making these sites. If you want to put up a website describing what you want to buy, and put a very explicit chart about what you're willing to pay, you're more than free to do so.
- wussboy 3y agoShouldn’t the sellers should be looking for what the buyers want?
- mklepaczewski 3y agoSellers care about maximizing their profit.
- thenerdhead 3y agoNo not really. The reason why is because high prices require high touch points. I believe you are asking if people show high prices up front for low touch point services. Sometimes they provide enterprise pricing.
- jasondecastro 3y agoMixpanel handles this pretty well: https://mixpanel.com/pricing https://mixpanel.com/pricing
- bombcar 3y agoSpace-as-a-Service is the highest one I know posted https://www.spacex.com/media/Capabilities&Services.pdf https://www.spacex.com/media/Capabilities&Services.pdf
- mooreds 3y agoWhoa, that's awesome. Imagine all the points you can get by using a personal card and then expensing it. :)
- bombcar 3y agoThey offer ride share! So cheap. Cheaper than Uber surge pricing! https://www.spacex.com/rideshare/ https://www.spacex.com/rideshare/
- btown 3y agoAlong these lines: https://www.skyfi.com/pricing https://www.skyfi.com/pricing
- andyandthevms 3y agoWasabi S3 https://wasabi.com/cloud-storage-pricing/ https://wasabi.com/cloud-storage-pricing/
- rgrieselhuber 3y agoThis is how we price: https://www.demandsphere.com/pricing/ https://www.demandsphere.com/pricing/
- Ylpertnodi 3y agoHow do you fare with 'just' 14 free days? I always find that if I get busy, or life just gets in the way that 14 days isn't always enough. I have, though, with certain vendors, negotiated a certain number of hours that I have always used (and if I've not continued to use the product I've always provided honest feedback as to why not).
- rgrieselhuber 3y agoUsually our conversations are pretty involved with customers so if they need more time to evaluate something it’s not an issue to extend their trial.
- rgrieselhuber 3y agoKinda curious why I’d be downvoted for directly answering the question.
- mooreds 3y agoI work for FusionAuth. You can buy our Enterprise plan online with a credit card: https://fusionauth.io/pricing?step=plan&hosting=ha-cloud https://fusionauth.io/pricing?step=plan&hosting=ha-cloud With one hosting environment, that comes to $3800/month (or more if you are in certain locales). It's been done, but not often. More often folks at that price point want to talk to sales people to understand the product or perhaps do a POC. People seem to appreciate the ability to shop prices, though.
- ishiz 3y agoCurrents.dev has 12 pricing levels, ranging from $40/mo to $1170/mo, until you hit the "contact us" phase: https://currents.dev/#pricing https://currents.dev/#pricing
- dewey 3y agoFWIW that's a horrible pricing page, so I'd not get too inspired by it.
- ab_testing 3y agohttps://www.oracle.com/mx/a/ocom/docs/corporate/pricing/oracle-fusion-cloud-global-price-list.pdf https://www.oracle.com/mx/a/ocom/docs/corporate/pricing/orac...
- tauntz 3y agoWe do a "starting from 2k" enterprise package on our pricing page @ https://emulator.wtf/pricing https://emulator.wtf/pricing. Internally, we do have a calculator for various "enterprise" tiers where you can throw in the specific resource amounts that you'd be looking for and it applies various bulk discounts etc and gets you a specific number. Maybe we should make that public as well instead of a generic "enterprise" package..
- londons_explore 3y agoI run https://serverthiefbait.com/ https://serverthiefbait.com/ and the highest plan is $900 (not recurring). However, nearly everyone who buys that plan seems to mail me with special requests, which I usually do for free but probably should switch to a 'contact sales' model and decide the price based on the customers needs. It's usually things like "can you help us with automation to roll this out to every one of our users home directories", or "we want every wallet tagged with the computer name and path so we can respond quicker if theft is detected". Legit requests, but not features built into the built-in-a-weekend service.
- spitfire 3y agoThat's a really neat little business. I like it a lot.
- TrueGeek 3y agoThis is such a good idea. I’m going to sign up! You’ve got a tiny typo (“age” is listed twice) in your fourth FAQ: age, software version, file format, age
- londons_explore 3y agoThe site is hosted on appengine and I decided that the (rather huge) effort google wants me to go through to redeploy now wasn't worth it for one typo. If I ever add any features worth bragging about, I'll fix that and migrate off appengine all at the same time.
- prakhar897 3y agoCurious, who is your target audience? I can't figure out whether you're selling to the CEOs or the Engineering Managers. and how do you target them?
- londons_explore 3y agoIt's a weekend project... The target audience is anyone scared their private data isn't as safe as they hoped. From individuals, to sysadmins to CEO's. Sure, it probably would have been better to make 3 services tailored to each of those 3 personas, but that is beyond the scope of a weekend project.
- htsh 3y agosupabase just added their $599 tier for their soc2/hippa compliant product. really appreciated that.
- deleted 3y ago[deleted]
- tacone 3y agoI remember Google analytics listing 150k/year for the enterprise offering, stating something along NG the lines: "we like simple pricing". It was 10 years ago, I don't know if that has changed since.
- tlogan 3y agoFrom my experience, anyone looking to spend more than $1000 per month will want to have a conversation with someone. They might not require any additional features, but many companies will need an account manager's email address to enter into their procurement system. So “contact us” helps both sides.
- wussboy 3y agoBut I still want to know what sort of a ballpark I’ll getting in to. Is it $1/month per user? Or $100? Hiding all prices behind “contact us” makes window shopping expensive to me and I’ll likely just move along.
- derefr 3y agoWhat does "looking to spend" mean? As a CTO, I don't shop SaaS "looking to spend" any particular amount of money; service providers can charge amounts for their services that are multiple orders of magnitude (!) apart, so I keep a completely open mind about how much it might cost to solve my problem (and in fact what type of service I need to solve my problem.) For example: if my problem is "my egress-bandwidth bills are too high and my servers are falling over from the traffic", I could pay Akamai "contact us" dollars a month (probably thousands; maybe more than my egress-bandwidth costs!); or I could — potentially, depending on what I'm serving — pay Cloudflare $0 or $20 per month, with very legible rules about what would qualify me for those free/cheap plans. These aren't the same type of service: one's doing static pre-caching, mostly of large assets; while the other is doing short-term read-through caching, mostly of small assets. But they both solve an egress-bandwidth problem; and if you have no other constraints, then they are effective replacement goods for one-another.
- tlogan 3y agoYou are absolutely correct. ‘Looking to spend’ was not the accurate term to use. I should have said ‘looking to solve the problem,’ with a budget exceeding $1000/month.
- winrid 3y agoFastComments does a combination of Flex and a high flat priced tier: https://fastcomments.com/traffic-pricing https://fastcomments.com/traffic-pricing The bigger usually customers just reach out anyway.
- ianpurton 3y ago40,000 a year for a support contract. https://bionic-gpt.com/services/ https://bionic-gpt.com/services/
- nicknyc 3y agoSee self-hosted pricing from this company's page https://jfrog.com/pricing/ https://jfrog.com/pricing/ It does have contact sales, but only after a 43k per year tier!
- arzig 3y agoFusionAuth: It’s a form but not onerous to get to some prices. The base plans can be quite a bit cheaper though. https://fusionauth.io/pricing https://fusionauth.io/pricing
- Veuxdo 3y agoAtlassian Marketplace does this for all their 3rd-party apps, e.g. https://marketplace.atlassian.com/apps/1229877/ilograph-interactive-diagrams-for-confluence?tab=pricing&hosting=cloud https://marketplace.atlassian.com/apps/1229877/ilograph-inte... You can put in any number from 1 to 50,000 users and get an exact quote. This is possible because there's zero additional setup for an app already in an ecosystem like this. Compare that to onboarding an enterprise to a SaaS solution, or an on-prem solution, which could be a significant amount of work depending on many factors.
- lmeyerov 3y agoWe provide a GPU visual graph AI platform that gets used by folks looking at relationships & correlations in their data (think cyber, fraud, social, supply chain, genomics), and came to this: https://www.graphistry.com/get-started https://www.graphistry.com/get-started Many folks are individuals, or highly technical and do not want to engage, so they want to just try for themselves. Imagine a Splunk or Databricks analyst who likes to do notebooks on the side. On the other end, we'll have architects planning say a $1M or $20M data project for the next few years of their dept's data arch, and want to really think through scaling. So we split between free/cheap self-serve SaaS, where people can just go without thinking about any infra etc, to the more enterprise self-hosting tier where they can run in their own cloud, and decide whether they like to do on their own (ex: very clear & immediate task), and when they want to talk about GPUs, graphs, AI, LLMs, etc., and how that can accelerate or solve some of the harder problems they're ultimately tackling, they have a way to reach out and we can share our experiences from similar orgs. For louie.ai, we're basically preparing to do the same. It's possible to optimize on this stuff for enterprise teams, but we don't see much of a need: when we're solving a real enterprise problem, and are speaking our users language via our public talks, blogposts, etc, they'll check the page to make sure the form factor can make sense and it's indeed in their problem area, and then they want to talk. When something is a top 3 priority for a dept, they'll be getting on zoom calls with multiple vendors, so just need to make it easy for them to do that.
- mhluongo 3y agoBoth Dune [0] and Nansen [1] in the cryptocurrency data analytics space have high monthly price points. Note that Nansen still has a "Contact Sales" button with a $2k / month price — I imagine this follows the "always allow someone to pay you more" advice I've seen across HN over the years. [0] - https://dune.com/pricing https://dune.com/pricing [1] - https://www.nansen.ai/plans https://www.nansen.ai/plans
- e12e 3y agoGitHub has price listed for "enterprise" plan - ironically it's clear as mud why anyone would want to pay 7x the team plan ... https://github.com/pricing https://github.com/pricing
- tucaz 3y agoSSO Tax
- moltar 3y agoRainforest API until recently used to show as much as $40,000 plans. Something of this magnitude. See if you get that via Archive.