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In Portugal the law makes it so you can cancel any service using the same means that you used to subscribe it, so if they support subscribing online, unsubscrib

by lagadu 5y ago

In Portugal the law makes it so you can cancel any service using the same means that you used to subscribe it, so if they support subscribing online, unsubscribing also has to be doable the same way; same goes for via phone, personal or whatnot. It makes sense, prevents service providers from making it too difficult to terminate a contract.

mdp2021 5y ago
This is extremely reasonable and civilized. Would you say that the rest of the legislation in Portugal is consistent, and the direction of the Country is towards good sense and reliability? I have noticed of other EU countries that a response against abuse may exist, but severely delayed and only partial (e.g. about sale of misrepresented services and other contractual scams, especially when carried out over the phone).
- DyslexicAtheist 5y ago
  > Would you say that the rest of the legislation in Portugal is consistent, and the direction of the Country is towards good sense and reliability? not GP, ... it is a role-model when it comes to the points listed above. I think it's hard to answer your question because how would one define "good sense and reliability". At the risk of being called out for whataboutism, here is something that would be sobering for most people (like myself) applauding the current "good parts": https://www.biometricupdate.com/202111/portuguese-lawmakers-try-to-unshackle-biometric-mass-surveillance-alarms-ring https://www.biometricupdate.com/202111/portuguese-lawmakers-...
  - FpUser 5y ago
    >"...At the risk of being called out for whataboutism..." One who calls the other "whataboutist" is usually a hypocrite.
- kranke155 5y ago
  No. Portugal is a (atm) an radically aging country, it is rife with corruption and politics are poorly led. Brain drain is massive. Employment is extremely difficult for both the jobseeker and the employer due to poor competitiveness, low productivity and terrible regulation. Healthcare systems have been dropping off a cliff. IMO going the direction of a dying country. And I am Portuguese. Virtually anyone I know with a good skill set that’s profitable abroad has moved.
  - mig39 5y ago
    Yes, everyone I know, in my age range, has moved to France, Switzerland, Canada, etc. We all want to retire in Portugal, but it seems there are few employment opportunities unless you know the right people. I'm sure "retirement" is the only growth industry in Portugal these days.
    - mdp2021 5y ago
      Also in order to retire somewhere - in order to stay anywhere outside a period of "apnea" -, you will want to find there that «good sense and reliability» mentioned ("reliability" as in "you can place trust in the policymakers and in the population in general", or what lets you avoid passing your time in the uneasiness of a "what insanity will they commit next". Some European countries have demonstrated quite an amount of perverse """creativity""", in the recent times. "Reliability" also means, conversely, that you can trust that policies will be issued to guarantee fair justice to defend the population against abuse - the thread is relevant). Posters seem to say that Portugal has highs and lows. There should be a general balance anyway. I have been concerned for a long time about which territories have remained more solid in said terms of "good sense".
t0mas88 5y ago
Not just Portugal, this is a European thing but apparently Germany hasn't implemented it yet and will do so starting next year. That's the weird thing with some European "laws", they give countries 1 or 2 years to implement it and some countries abuse that to go and implement it on the very last day.
- pantulis 5y ago
  I can confirm this is supposed to be the same in Spain. Implementation varies across industries, of course.
- anticristi 5y ago
  EU regulations take effect directly and are roughly equivalent to national law (see GDPR). In contrast, EU directives stipulate the desired outcome and let countries draft their own national law to achieve the directive's desired outcome.
- toast0 5y ago
  > That's the weird thing with some European "laws", they give countries 1 or 2 years to implement it and some countries abuse that to go and implement it on the very last day. If you give them to the last day and they do it on the last day, they have done what you asked, it's not abuse. Want it done sooner? Require it done sooner.
codingclaws 5y ago
Portugal is logical on some stuff. Another example is prostitution is legal but you can only advertise yourself. I wonder what other countries have prostitution set up like this. Or the speed traps that just trigger a red light. Decriminalization of all drugs obviously too.
- eurasiantiger 5y ago
  >Another example is prostitution is legal but you can only advertise yourself. And then serious criminals are out of the advertising business, but can still offer consultation, business and personal protection, and, of course, forced sex labour through human trafficking.
  - ascar 5y ago
    And all that stuff is still illegal as it is in the US. I don't see your point?
    - pdpi 5y ago
      GP’s comment makes a whole lot more sense if you assume a big fat /s at the end.
  - re-actor 5y ago
    Criminals would be out of a buissness because it became illegal? Are you sure about that?
- throwaway0a5e 5y ago
  >Or the speed traps that just trigger a red light. Sounds like a great way to train the entire population is to run reds between 10pm and 5am.
  - Spivak 5y ago
    The population who would run a red light <<< population who would speed.
i_like_waiting 5y ago
What in case that some company doesn't collect your email e.g. they try to sell you only over the phone?
xeromal 5y ago
This is the law in California too!
ClikeX 5y ago
It's an EU thing, we have this in the Netherlands as well. We see a lot of services trying to sell you subscriptions at the door or on the street, though.
- cgriswald 5y ago
  In that case, it seems that they should have people going door-to-door offering cancellation as well.
flanbiscuit 5y ago
> you can cancel any service using the same means that you used to subscribe it This should be the way for everything. I'm about to move and I need to cancel my power and my cable and I just want it to be as easy as logging into the system, selecting my last day of service, and that's it

by lagadu 5y ago

mdp2021 5y ago

This is extremely reasonable and civilized. Would you say that the rest of the legislation in Portugal is consistent, and the direction of the Country is towards good sense and reliability? I have noticed of other EU countries that a response against abuse may exist, but severely delayed and only partial (e.g. about sale of misrepresented services and other contractual scams, especially when carried out over the phone).

DyslexicAtheist 5y ago
> Would you say that the rest of the legislation in Portugal is consistent, and the direction of the Country is towards good sense and reliability? not GP, ... it is a role-model when it comes to the points listed above. I think it's hard to answer your question because how would one define "good sense and reliability". At the risk of being called out for whataboutism, here is something that would be sobering for most people (like myself) applauding the current "good parts": https://www.biometricupdate.com/202111/portuguese-lawmakers-try-to-unshackle-biometric-mass-surveillance-alarms-ring https://www.biometricupdate.com/202111/portuguese-lawmakers-...
- FpUser 5y ago
  >"...At the risk of being called out for whataboutism..." One who calls the other "whataboutist" is usually a hypocrite.
kranke155 5y ago
No. Portugal is a (atm) an radically aging country, it is rife with corruption and politics are poorly led. Brain drain is massive. Employment is extremely difficult for both the jobseeker and the employer due to poor competitiveness, low productivity and terrible regulation. Healthcare systems have been dropping off a cliff. IMO going the direction of a dying country. And I am Portuguese. Virtually anyone I know with a good skill set that’s profitable abroad has moved.
- mig39 5y ago
  Yes, everyone I know, in my age range, has moved to France, Switzerland, Canada, etc. We all want to retire in Portugal, but it seems there are few employment opportunities unless you know the right people. I'm sure "retirement" is the only growth industry in Portugal these days.
  - mdp2021 5y ago
    Also in order to retire somewhere - in order to stay anywhere outside a period of "apnea" -, you will want to find there that «good sense and reliability» mentioned ("reliability" as in "you can place trust in the policymakers and in the population in general", or what lets you avoid passing your time in the uneasiness of a "what insanity will they commit next". Some European countries have demonstrated quite an amount of perverse """creativity""", in the recent times. "Reliability" also means, conversely, that you can trust that policies will be issued to guarantee fair justice to defend the population against abuse - the thread is relevant). Posters seem to say that Portugal has highs and lows. There should be a general balance anyway. I have been concerned for a long time about which territories have remained more solid in said terms of "good sense".

t0mas88 5y ago

Not just Portugal, this is a European thing but apparently Germany hasn't implemented it yet and will do so starting next year. That's the weird thing with some European "laws", they give countries 1 or 2 years to implement it and some countries abuse that to go and implement it on the very last day.

pantulis 5y ago
I can confirm this is supposed to be the same in Spain. Implementation varies across industries, of course.
anticristi 5y ago
EU regulations take effect directly and are roughly equivalent to national law (see GDPR). In contrast, EU directives stipulate the desired outcome and let countries draft their own national law to achieve the directive's desired outcome.
toast0 5y ago
> That's the weird thing with some European "laws", they give countries 1 or 2 years to implement it and some countries abuse that to go and implement it on the very last day. If you give them to the last day and they do it on the last day, they have done what you asked, it's not abuse. Want it done sooner? Require it done sooner.

codingclaws 5y ago

Portugal is logical on some stuff. Another example is prostitution is legal but you can only advertise yourself. I wonder what other countries have prostitution set up like this. Or the speed traps that just trigger a red light. Decriminalization of all drugs obviously too.

eurasiantiger 5y ago
>Another example is prostitution is legal but you can only advertise yourself. And then serious criminals are out of the advertising business, but can still offer consultation, business and personal protection, and, of course, forced sex labour through human trafficking.
- ascar 5y ago
  And all that stuff is still illegal as it is in the US. I don't see your point?
  - pdpi 5y ago
    GP’s comment makes a whole lot more sense if you assume a big fat /s at the end.
- re-actor 5y ago
  Criminals would be out of a buissness because it became illegal? Are you sure about that?
throwaway0a5e 5y ago
>Or the speed traps that just trigger a red light. Sounds like a great way to train the entire population is to run reds between 10pm and 5am.
- Spivak 5y ago
  The population who would run a red light <<< population who would speed.

i_like_waiting 5y ago

What in case that some company doesn't collect your email e.g. they try to sell you only over the phone?

xeromal 5y ago

This is the law in California too!

ClikeX 5y ago

It's an EU thing, we have this in the Netherlands as well. We see a lot of services trying to sell you subscriptions at the door or on the street, though.

cgriswald 5y ago
In that case, it seems that they should have people going door-to-door offering cancellation as well.

flanbiscuit 5y ago

> you can cancel any service using the same means that you used to subscribe it This should be the way for everything. I'm about to move and I need to cancel my power and my cable and I just want it to be as easy as logging into the system, selecting my last day of service, and that's it