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Oracle Cloud is unreachable
- BluePen8 6y agoDynDNS is down, I assume it's because of that?
- trevorsstar 6y agoOracle ate Dyn in favor of their worse Oracle Cloud product and have been migrating people, so that's a yuppers.
- mgdev 6y agoOracle Cloud DNS is Dyn DNS. Same product/stack. In fact, private DNS is also powered by Dyn tech.
- Aperocky 6y agoIt would be very funny if they created a circular dependency..
- quaffapint 6y agoIsn't part of Zoom on Oracle? Noticed a few different Zoom issues over the past hour or so trying to connect to meetings.
- super_linear 6y agoZoom chose Oracle for a lot of their cloud infra which would probably explain that. AFAIK Zoom wasn't bought by Oracle: https://www.oracle.com/corporate/pressrelease/zoom-selects-oracle-to-support-growth-042820.html https://www.oracle.com/corporate/pressrelease/zoom-selects-o...
- lucb1e 6y agoIt says something that one has to explicitly mention that $product wasn't bought by Oracle to avoid confusion after saying $product runs on Oracle's public servers.
- redwood 6y agoSo I have to ask, is there actually a member of this community that uses Oracle Cloud? To be completely honest I'm surprised
- NearAP 6y agoOracle Apps are on cloud which means at the minimum most clients who use Oracle Apps use Oracle Cloud. Companies also use Oracle Cloud PaaS to build custom enterprise applications
- hermanradtke 6y agoAnyone who uses DynDNS is using Oracle Cloud.
- dekhn 6y agowhen dyn got acquired, I stayed on for a while because I liked dyn. but after a bit, oracle cloud changed the terms and I didn't really like interacting with their systems or giving them any revenue so I switched to amazon, which has worked quite well for me.
- rgacote 6y agoAnd DynDNS was definitely down.
- xbar 6y agoI am.
- Clewza313 6y agoMy condolences. Genuinely curious, how has it been?
- spyridonas 6y agoI do. 2 Free vms! The one is a gitlab worker when I reach my free gitlab minutes. The other hosts demo websites/ projects
- Narkov 6y agoIt's always DNS!
- 123456789abcde 6y agoOracle Support: Can you please add the following trace files....
- chris_wot 6y agoOracle support is a contradiction in terms.
- Clewza313 6y agoTiny print below: > This incident affects: Network Infrastructure (South Korea North (Chuncheon), India South (Hyderabad), Australia Southeast (Melbourne), India West (Mumbai), Japan Central (Osaka), South Korea Central (Seoul), Japan East (Tokyo), Australia East (Sydney), Canada Southeast (Montreal), Canada Southeast (Toronto), Netherlands Northwest (Amsterdam), Germany Central (Frankfurt), Switzerland North (Zurich), UAE East (Dubai), Saudi Arabia West (Jeddah), Chile Central (Santiago), Brazil East (Sao Paulo), UK West (Cardiff), UK South (London), US East (Ashburn), US West (Phoenix), US West (San Jose)) and > Console (South Korea North (Chuncheon), India South (Hyderabad), Australia Southeast (Melbourne), ap-mumbai-1, Japan Central (Osaka), ap-seoul-1, Australia East (Sydney), ap-tokyo-1, Canada Southeast (Montreal), ca-toronto-1 region, Netherlands Northwest (Amsterdam), eu-frankfurt-1 region, eu-zurich-1 region, UAE East (Dubai), Saudi Arabia West (Jeddah), Chile Central (Santiago), sa-saopaulo-1, UK West (Cardiff), uk-london-1 region, us-ashburn-1 region, us-phoenix-1 region, US West (San Jose)). So basically the entirety of Oracle Cloud is unreachable. Oops. Edit: If you were wondering if Oracle really has that many regions, it's actually the same list repeated twice for "Networking" and "Console". Which means both the data and the control plane seem to have fallen off the face of the earth.
- victor9000 6y agoComplete outage world wide and the status page says it's a potential issue which may affect some customers lol
- davecheney 6y agoI didn’t realise they were hosted at OVH
- stefan_ 6y agoCan't be, if they were hosted at OVH the stuff not running in the burned down datacenter would still be online. But since it's the cloud, all the outages they have are typically (1) systemic and (2) global.
- brundolf 6y agoI think GP was joking
- cheeze 6y agoGP? ____ poster?
- pacificmint 6y agoGrand Parent The parent post of the parent post.
- loloquwowndueo 6y agoThe very definition of a grandparent :)
- imwillofficial 6y agoGood luck Oracle Cloud Engineers! Been there, it’s not fun.
- imwillofficial 6y agoPCAP or it didn’t happen
- deleted 6y ago[deleted]
- natas 6y agohttps://www.youtube.com/watch?v=ab8GtuPdrUQ https://www.youtube.com/watch?v=ab8GtuPdrUQ
- karmasimida 6y agoUnreachable, they know how to pick a pun, don't they. I was thinking it meant to be more metaphorical
- inetsee 6y agoSo who does Oracle sue because of this?
- DaiPlusPlus 6y agoTheir own employees, I suppose.
- dgellow 6y agoI’m sure they are capable of suing themselves
- haolez 6y agoOff-topic, but is there a reason for small companies/projects to use Oracle Cloud? Are their prices and feature set competitive against AWS, Azure and GCP for this audience?
- Macha 6y agoMy understanding is that the three reasons people use Oracle Cloud are: 1. You're valuable enough of a marketing point that they're willing to give you insane discounts to reel you in (see Zoom) 2. You're locked in enough on other Oracle technologies and they've raised your license fees but coincidentally it comes with a big bundle discount if you also use Oracle cloud, or maybe you just failed an audit and Oracle said the problem will go away if you buy some cloud services. 3. For really small scale (like some dude on r/selfhosted scale, not even startup scale), they offer a free tier that doesn't have a time limit
- philliphaydon 6y agoNice, 2 VMs for free. Might put my little side project there for a while. Currently on 2 nano vm's on AWS.
- philistine 6y agowe're talking very few dollars here. In my experience, the only thing making me go above a dollar a month on AWS is the storage on the VMs.
- luhn 6y agoTheir prices are very competitive. Cheaper than AWS and Azure by a fairly large margin.
- Macha 6y agoDoes anyone pay list price for AWS? Either you're small enough to avail of startup credits etc. or you're big enough to negotiate a personalised discount
- Koshkin 6y agoMakes me want to watch The Matrix again.
- coilpancake 6y agoIt was DNS. It's always DNS.
- DaiPlusPlus 6y agoWhen I heard about Oracle Cloud I'll admit I took a quick-look to see if they had any USP for "general" cloud computing customers - or even if they'd be significantly cheaper than our Azure and AWS subs to make the cost to transition worthwhile (lol, of course not)... The main reason we won't consider using Oracle Cloud is simply because Oracle has already demonstrated their sheer contempt for their own customers through their on-prem database licensing program, so I dread to think what they would do to enforce their IP rights or ToS with their cloud customers. Another reason we disregarded them (and GCP[1]) is because they simply aren't _big and successful enough_ to give us the confidence they'll keep on running into the forseeable future and with the kind of reliability we expect - and this outage incident demonstrates that they clearly aren't. I know that Azure and AWS have both had significant outage incidents in the past, but both have been rock-solid stable in recent years. For this to happen at Oracle suggests something is institutionally wrong: if they can't get 99.999% uptime on their own worldwide Cloud operations then I cannot trust them with our own SaaS platform because we promise 99.999% to our own customers. [1]I'm wary about GCP because Google hasn't issued any kind of promissory statement that GCP won't end up on the [Google Graveyard](https://killedbygoogle.com/ https://killedbygoogle.com/)
- machineko 6y agoGCP wont be killed anytime soon its third biggest cloud provider but i can agree AWS is a lot safer bet.
- cmeacham98 6y ago> I'm wary about GCP because Google hasn't issued any kind of promissory statement that GCP won't end up on the [Google Graveyard](https://killedbygoogle.com/ https://killedbygoogle.com/) Isn't that literally what an SLA is, a (contractually) guaranteed level of service for some interval of time?
- XorNot 6y agoYes but it's also why those are a lot shorter. If Google has been signing 10 year horizon SLAs, that'd be big news.
- ss1234 6y agoI use oracle over others for the free 10tb bandwidth :D
- napsterbr 6y agoTIL. I was so excited to try this out, finally a cloud provider with decent pricing (especially considering I'm on South America). Definitely the best price around here by a long margin. But then I just spent 20 minutes trying to sign up. Every time with my credit card being rejected due to "wrong billing address". Never had this happen before to me, I tried pretty much every permutation of my address. Sigh, I guess Oracle will always be Oracle.
- samurai_noobie 6y agoI don’t think that’s an Oracle issue. Had my credit card locked out after some tries recently, maybe try another?
- napsterbr 6y agoThe odd thing is that my credit card had a successful $1 charge on each sign up attempt. I might give it another shot in the future though.
- stjohnswarts 6y agoDo they have a homepage in your country that you could start the process on? Stuff like you're saying happens to me all the time because I usually have my VPN going 24/7 and financial transaction companies (some) do NOT like VPNs. Pretty often I have to turn it off for a few minutes to use a credit card. Just thought I'd throw that out there.
- suyash 6y agoEverything is ok as per latest status https://ocistatus.oraclecloud.com https://ocistatus.oraclecloud.com
- 0xbadcafebee 6y agoOnce this actually comes back online, if you're looking for free stuff, Oracle Cloud gives you the most free resources of any cloud provider. But probably you should have a backup.
- lucb1e 6y agoThe cheapest server you can run is disused mobile hardware on your existing internet connection, e.g. an old laptop. They're designed to be energy-efficient so you'll pay pennies yet have a dedicated server. Now make a friend do the same and back your sites up to each other. Decentralized Internet, it works!
- dragonwriter 6y ago> The cheapest server you can run is disused mobile hardware on your existing internet connection, e.g. an old laptop. They're designed to be energy-efficient so you'll pay pennies yet have a dedicated server. If it's disused, it's probably got components that are fairly late in their service life, and it's probably polls enough that it's not energy efficient by current standards, either. It's the cheapest acquisition cost, though, since that's already paid for.
- lucb1e 6y agoReusing instead of producing new also is very high up on the reduce-reuse-recycle order. I don't have figures on at what point it's better to upgrade to more efficient processors than to keep using older ones that were already meant for mobile devices, I'd be interested if you do. All I was saying, though, is that you can have dedicated hardware at almost zero costs and without having to use a party like Oracle or Amazon.
- irrational 6y agoTIL that Oracle has a cloud offering. Is this primarily for their database customers?
- toyg 6y agoNo. It’s actually a company-wide pivot for pretty much all their products. About 10 years ago they figured SaaS was the best way to extract even more money from customers and make their data beholden to Oracle beyond their already-punitive contracts. So they basically stopped developing anything on-prem and rewrote all their products to be SaaS.
- szszrk 6y ago> and rewrote all their products to be SaaS. I had a PoC with DBA's from my company and Oracle to see how that works for simple Oracle DB use cases and some Exadata stuff. At the time (2-3 years ago) most of that "rewrite" was just a lot of scripts on their side that reconfigured regular Oracle DB. Same work my DBA's did. They even allowed us to modify managed DB's configuration, but apparently it meant we'll loose support for that and would have to start managing it by ourselves again. It was confusing at best and their team was sometimes as surprised as we were. Still, it's better then "classic" they offered. Smallest Weblogic setup (we wanted two servers) that was possible to create using a wizard was around 70GB of RAM (AFAIR) and multiple servers. It just spawned full VM with managed Oracle DB for Weblogic configuration, another one for DR, two WLS servers, a loadbalancer. Take into account that the smallest VM was 4 or 8GB of ram and your budget is gone right away. Not really for small scale setups. I wonder how it looks like from perspective of people more fluent in Oracle products and OCI cloud, currently.
- toyg 6y agoI’m not familiar with every product, but I worked there and I can guarantee you that a lot of their products had to be substantially rewritten. The scenario is somewhat confused by the fact that they try to sell everything as “cloud” but some are really just old-fashioned hosting with a bunch of scripts as you said. In the worst cases it wasn’t even scripts, it was someone in Asia getting a notification to do some work... The final objective is “real” SaaS / IaaS though. Making stuff cloud-first for years was the only thing that mattered internally, a massive undertaking that took ages and might not even be done yet for some products. It burned their partner ecosystem almost to the ground, anybody who was in infrastructure basically had to gtfo or be a dumb reseller; and a lot of on-prem customers moved to other products (because Oracle basically stopped updating on-prem, or dropped crippled bundle-patches years after deploying new features on cloud, sending a clear message that on-prem was dead. Faced with a migration to what were often significantly-different cloud versions, a lot of customers opted for a migration to better products from the competition...).
- ab_testing 6y agoLooking at that page, the total downtime was around 27 minutes. Having been through multiple AWS outages lasting many hours, this is not even a blip on the radar. Except for the usual disparaging of all Oracle products, it is a non story .
- nucleardog 6y agoThe fact that it impacted so many regions was kind of informative. Every single AWS post-event report (https://aws.amazon.com/premiumsupport/technology/pes/ https://aws.amazon.com/premiumsupport/technology/pes/) speaks to _a_ region. They design their regions to operate independently. A single fault taking down what sounds like _all_ of Oracle Cloud is... unexpected.
- Redoubts 6y agoBad news if OVH was your failover.
- mrmonkeyman 6y agoGo into the cloud, they said. The elite ninja staff and global redundancies make it exceedingly robust.
- mainde 6y agoWas anyone here impacted by this and could kindly describe what they've experienced? Was it just actually DNS resolution issues - meaning that stuff working with IP addresses was fine? Or was it just all unreachable and a black hole? I would imagine DNS plays quite a key role in the internal operations of literally everything in a public cloud but I could be wrong.
- linguistbreaker 6y agoInteresting it happens right after that fire at OVH. They're not related right?