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Front: The $1.3B Startup Slackifying Email
- troughway 6y agoThis is some next level bullshit bingo. Disclosure: I read most of it so you don't have to.
- codezero 6y agoI was one of the earliest customers of Front and there is still so much more they can do. For any team that uses email, Front has so many nice features that don’t work or are hard to get working with other email clients. For a small support or sales team I highly recommend it and I’m looking forward to their growth and hopefully future innovation. Happy to answer more about how we used it and why I love it as a product.
- tikej 6y agoSlackifying e-mail sounds like a nightmare to me. Email is about perfect for what it was designed. I check it when I want to check it, few Times a day. We (as humanity) really give up more and more of our most precious resources: attention and deep focus.
- sova 6y agoDeep focus is very precious and really requires immersing oneself in the topic - oftentimes far away from a screen or blinky lights. Rich Hickey has a great quote about hammocks: when you're in one, nobody can tell you're not sleeping.
- rainyMammoth 6y agoExactly this. I said this before, but I hate the direction the workspace is going. Interruption driven work seems to become the new normal.
- gazelleeatslion 6y agoTo say “slackifying” is offensive to Front. I HATE Slack. For me, it turns into a gross “pinging you” and overall is insanely annoying to be in channels and check back on information. Or, finding files or using search is Hell. Not to mention their insanely painful login experience. I am looking forward to its death at CRM. Front is the real deal. Hands down the greatest productivity software I’ve used in YEARS. If you haven’t used it check it out. If you collaborate with a small team it will change your life. It’s nothing like Slack... Edit: To clarify some more. Slack and Front are for different mindsets. Front is best when you are a project/assignment driven person. Slack is best when you are just a drone on a project/channel (if that makes sense...). Slack also is great when the conversation is heavily one sided. Boss bugging employee. Or, someone who doesn’t know what they are doing has lots of questions for someone who knows what they are doing during a task. Which is fine and has a use. Thinking about it, CRM should have bought Front instead. Their CRM/people integration is getting incredibly good especially as a support desk suite beyond “email”. The Slack sale is one of the greatest heist I’ve ever seen. Looking forward to Front eating Outlook and Team’s lunch next
- iab 6y agoCame into this thread with a very negative mindset - but am persuaded by your comment, will check it out
- peteretep 6y agoSlack is gussied up IRC and a productivity drain. Front is awesome and transformed my business.
- turtlebits 6y agoI don't get this. I looked at the Front landing page and it mentions communications with customers. Not a tool I have a use for. I'm not a big fan of Slack, but it is the best of the chat apps, and I do see a need for team chat for collaboration.
- RHSeeger 6y ago> Slack is best when you are just a drone on a project/channel (if that makes sense...). > Slack also is great when the conversation is heavily one sided. Honestly, that seems extremely unfair to me. It feels like you're using it wrong. In my experience, Slack is for conversations. The groups I'm in use it for tossing out random thoughts/questions... and people participate as they choose. If you're using in a way where people are constantly pinging you demanding your attention, then you should change that. That's no different than being in a large office and everyone else feeling free to just walk over to you and tap you on the shoulder every time they want something. If _that_ was happening, it would be something you should fix, too.
- cyral 6y agoI mean you still use Front as email... except you can invite users to threads and assign them to other people and it makes doing anything with a team so much more manageable instead of forwarding things around and being unsure if they have already been handled.
- chrisfrantz 6y agoIsn’t that just forwarding and cc’ing? I’ll often have long threads where multiple chains will be going within it with different parties brought in. Not to sound like the Dropbox comment from back in the day, but cc’ing and forwarding are just the basics when it comes to email.
- bassman9000 6y agoI've had this conversation multiple times with my colleagues. One of them always argue that WhateverIsTheNewThingThatsGoingToReplaceEmail will replace email, this time for real; I argue that 10 years from now, email will still be a thing, and all these services will likely be not. It's been at least 4-5 years of the first time we had it. I never update the "10" part.
- throwaway201103 6y agoI was using email in the 1980s and still am (still plain text even) so I'd say you are right!
- an_opabinia 6y agoThe real reason email has problems is that it intermingles messages from real human beings and ones from computers, in a way that Facebook messenger and Twitter to a lesser extent do not. It’s a little puzzling to me why Gmail does not simply separate machine generated from human originated email.
- Throwaway1771 6y agoThis is what their Promotions tab intends to do.
- freeone3000 6y agoI've had fewer and fewer emails end up in Promotions. Apparently the initial settings were far too effective, so they had to be turned down in order for promotional emails to actually see eyeballs.
- martinesko36 6y agoShameless plug: If anyone is interested in an email client that helps you build healthy email habits, I work on Emailio (https://emailio.com https://emailio.com), a YC company that helps you do just that. HN users who sign up can email me martin@emailio.com for free lifetime beta access.
- jamiequint 6y ago3% CMGR is 42.6% a year, which is slower than Asanas trailing 12 months of growth (48.74%) and only a bit faster than Smartsheet (36.88%), which are trading at 15.9 and 13.7 projected 2021 revenue respectively. At $38m in ARR that means that at 1.3bn you'd be paying 24x 2021 revenue, which seems a bit expensive compared to Asana (obviously a different product, but similar buyers, market, cost structure, and monetization)
- 6gvONxR4sf7o 6y agoI wish people would treat including you on an email like @-mentioning them slack. It may be async, but it’s just as awful for signal to noise ratio. I’m just about ready to give up on my inbox as a lost cause, and that’s my work inbox.
- jen729w 6y agoYeah. Email makes me sad. I've brought a tiny bit of sanity to my Outlook inbox [0] by using many, many rules. The goal is to move an email out of my Inbox and to a folder of my choosing on receipt. I hit about 80%. (And every week or so I update the rules to try to capture more of the 20%. But the goalposts constantly move.) I then use a search folder to show "all unread messages", group the view by "in folder", and treat that as my inbox. (It still shows messages in the actual Inbox.) I find this very useful in removing some of the cognitive load of email. Before: - 10 emails arrive in Inbox. - Email 1 is about project x. You figure that out, switch mental context to project x, action it perhaps, move on. - Email 2 is about project y. You figure that out, switch mental context to project y, file it, move on. - etc. After: - All (most) of the email regarding project x is filtered to the project x folder. - When I choose to, I go there and do things. - I never have to cognitively switch out of 'project x mode' until I choose to. Setting up and maintaining the rules is a pain in the ass, and Outlook fights you at every turn. But for me it's 100% worth the effort. [0]: Corporate environment, so it's not like I can use any of these funky cloud services. It's what I got.
- 6gvONxR4sf7o 6y agoThis got me to download and try out outlook. Any tips for a noob trying to make my email more sane?
- awinter-py 6y agoyeah signal-to-noise is key with these tools
- draw_down 6y agoThis sucks. Now instead of having channels for particular topics or organizational areas etc, you have a channel for every problem or question or tedious issue someone raises.
- neom 6y agoI don't think I totally understand why Front paid Sacra to make this? Are they going public and are worried or....?
- deleted 6y ago[deleted]
- freshhawk 6y agoSalesforce bought Slack today. For a lot of money. So today is the day everyone talks to their investors about how much like Slack their product is.
- martinesko36 6y agoSo that explains the "Slackifying" monicker.
- berkserbet 6y agoIsn't Slackifying email just Slack?
- mulmen 6y agoI really do not get the fundamental pitch from slack that they will replace email. They replaced IRC. It's nothing like email and I still use both.
- berkserbet 6y agoAt this point most my emails are automated responses from companies. Slack on the other hand is people, that suggests that people want conversations that are more nuanced that just back and forth. Email certainly has its place, but it's not right for groups of people talking to each other.
- wpietri 6y agoThe times I've seen a Slack transition, email usage fell by 80% or more. With my current employer, Slack is used for almost everything in team. Email has become more about conversations with external people. Except the ones that we interact with enough that they're now in our Slack.
- awinter-py 6y agoMore annoying and adrenaline-driven than email, but also more plugin-friendly Slack integratons are not full-featured but they're more flexible than what you can embed in an email, even with gmail's markup actions. There's no other 'inbox for interactive widgets'.
- turtlebits 6y agoWork e-mails for me have always had a high noise to signal ratio. Daily reports that I can't opt out of, alerts, team e-mails. I only check my e-mail once a day now. I don't like the randomization of that chat can bring, but being able to join and leave channels is much preferable to e-mail.
- outside1234 6y ago"We value Front at $1.3B" [closes tab] I mean, seriously.
- Mengkudulangsat 6y agoCall me old-school, but I still don't buy into these "revenue multiple" nonsense. Traditional valuation metrics like PER, EV/EBITDA, DCF etc. all tie back in one way or another to the cashflow-generating potential of a company. Revenue multiples have, at best, only tenuous relationship to cashflow. If you sell $10 notes for $1, in theory you can have infinite revenue. I wish investors would just stop pretending tech valuation these days have anything to do with financials, which is actually fine. Maybe it is time we shift what we think the equity market is about. Nowadays its less a place to go looking for returns and more one-giant-PATREON where you buy a stake just because you are a fan.
- TuringNYC 6y ago>> Revenue multiples have, at best, only tenuous relationship to cashflow. If you sell $10 notes for $1, in theory you can have infinite revenue. Sure, but revenue multiples are specific to a business or product type. A consulting company's revenue multiple might be 2x or 3x. A cloud-based SaaS with no hands-on setup might be 10x. A HelloFresh/BlueApron business might be, say, 7x. For some types of businesses, I wouldn't even pay 1x. If an investor is applying the wrong multiple to a business, they wont be around for long.
- throwaway837 6y agoold school investing approaches would’ve lost you a lot of money in the 2020 market.
- onepointsixC 6y agoOld school would have never dreamed that the Fed would pump the market to prop up securities.
- texasbigdata 6y agoI've done a DCF of a tech SaaS S-1 to test at the advice of a friend who is a PM in tech at a hedge fund. It still seems like magic, and even more so then, but it penciled. Sponsor got in with the last pre-IPO round (think like a Wellington/Fidelity who essentially buys their IPO allocation by entering slightly early) at $3.5B, IPO was $4.5B, and Friday night post dinner w/ redbull DCF spit out ~~$5.0B to $6.5B. After a few months it trended up to that Enterprise Value. The mind is simply not good at understanding compounding at 70% (or whatever) free cash flow conversion. Not having COGS or working capital or CAPEX is magical. That being said it’s insanely hard to move from a “things might be worth 10x EBITDA” to “things might be worth 10x revenue”. It’s like using different parts of the brain (left vs right) or quantum physics versus more traditional physics: there’s some magical stuff that’s probably rules based with underlying structure underneath that just doesn’t make sense. Just one anecdotal example.
- booleandilemma 6y agoCan people still passive-aggressively cc my boss on emails to me when they want me to drop everything to work on their special issue?
- vosper 6y ago> Dear [sender], thanks for bringing this to my attention. Booleandilemma is actually busy on other work at the moment, and needs to be able to focus on that. Please send these requests to me, rather than to booleandilemma, and I will get take care of prioritising them. If we need to discuss this further I'd be happy to jump on a call with you. > Thanks, and have a nice day > Booleandilemma's boss I guess we can dream :) (But seriously, as a manager, this is what I'd likely try to do. I'd check with you first, to see how you felt about the situation, of course. Being CC'd is an invitation to get involved on behalf of my team)
- hyperdimension 6y agoPlease tell me you're hiring! :) But seriously, I find including someone's boss on the first email to them (I'd imagine to just prioritize the sender's task and make the recipient look bad if they don't follow through) is highly passive-aggressive. In general, my boss is concerned in what I accomplish for/with my team, and it sure would be nice to do whatever thing you're foisting upon me, but I'd just like to tell them to add it to the ever-elongating queue of other teams' requests. I've got my own job to do!
- hyperdimension 6y agoI'd also like to add that internships are all about learning the corporate world, right? Well, way back when, as someone who likes to do a good job, but quickly (Personally, I just don't like a backlog of work,) as a bright-eyed intern, I learned very quickly not to ever 'be nice' to anyone not on your team. It was 'just another internship-learning-experience,' but it sure opened my eyes to the two Iron Laws of corporations: (1) If it breaks, and you touched it last, it's entirely your fault. (2) [This was an extremely hard lesson to learn as a 'naturally helpful' kind of person:] If you help someone with something, it's your responsibility. Forever. Needless to say, I learned quickly. I learned that corporations are more or less perversions of regular society where everyone tries to punt work off to whoever else seems most suitable or exploitable.
- mulmen 6y agoPlease leave email alone, it didn't hurt anyone.
- harikb 6y agoI am surprised there is no mention of Google Wave, the promising technology that did all of this, but died due to an unfortunate release/invite process. I logged in to Wave using my hard-earned early-invite in excitement only to realize I couldn't communicate with non-wave gmail users :(
- npiit 6y ago>$49/$79 per user billed annually. Seriously who pays for such a rudimentary product all that money. The pricing doesn't make any sense.
- tschellenbach 6y agoLets say you have an engineering employee with a base salary of 150k. His total cost to the company when you factor supporting roles is perhaps 300k. Assume this person needs to generate 2x that in value for the company, so lets say 600k a year. So that's 0.01% of the job he needs to do. If the tool is even somewhat useful that seems like a very fair price.
- npiit 6y agoI am not sure how an engineering employee with a base salary of 150k would eventually cost 300k and why a customer should pay for that engineer to make 2x his pay for the investors gluing a couple of 3rd party APIs and making a dashboard.
- maguay 6y agoCustomer support teams would, easily, to manage shared inboxes. Competition includes Salesforce Desk ($75/mo), HelpScout ($35/mo), Zendesk ($89), and so on. And if Front's shooting for the broader business email market, well, you have Superhuman ($30/mo) at least closer to that price range.
- mslate 6y agoComments like these are a great reminder of how disconnected HN comment section can be from reality. That pricing is nothing. At that price, if it helps close 1 incremental sale a month per seat it pays for itself.
- 29athrowaway 6y agoWasn't Google Wave also "Slackifying" e-mail around a decade ago?
- alberth 6y agoOff-topic: Does Apple allow you to self host & use on your website their San Francisco font? It appears this site is using San Francisco. https://sacra.com/static/fonts/SF-Pro-Text-Regular.837e727014ba.woff https://sacra.com/static/fonts/SF-Pro-Text-Regular.837e72701...
- bwilliams18 6y agoIt appears not. https://developer.apple.com/forums/thread/127350 https://developer.apple.com/forums/thread/127350
- nmfisher 6y agoI read their licence agreement recently, and you can only use San Francisco for mockups/screenshots demonstrating app/iOS functionality.
- willio58 6y agoNope, but I definitely have!
- smalter 6y agothanks for the heads up, we will get this fixed
- fouc 6y agoThis is about https://frontapp.com https://frontapp.com which I've never heard about before today.
- devy 6y agoThank you, I was going to ask the same question, what is Front? :)
- ayewo 6y agoSame here. I just heard about them yesterday, while browsing for interesting new startups in the "Who is Hiring" thread. (Link for the curious: https://news.ycombinator.com/item?id=25266584 https://news.ycombinator.com/item?id=25266584).
- Spikeysash 6y agoMy company has been using front for a few years. We like it a lot. Before that we used zendesk and have found front to be a better fit for our team. I would invest in almost any of the tools we use given the opportunity. Without front and airtable we would be lost.
- srgpqt 6y agoThis app is nothing unique or new, here's another in the same space: https://missiveapp.com https://missiveapp.com
- zaroth 6y agoBTW - the Change Log page for Missive is really neat. Features and bugfixes going all the way back to May 2016! https://missiveapp.com/changelog https://missiveapp.com/changelog
- gingerlime 6y agofirst time I hear of both Front and Missive. After browsing Front I felt like I was drowning in marketing, whereas missive just felt so clear and upfront in comparison. Also really liked their pixel blocking and refusal to use any![0] not very common in the industry. We’re currently on Helpscout and quite happy. But have to admit I felt very tempted to switch to missive after visiting their page. And I didn’t even look for an alternative nor have any major issues with helpscout to begin with. Anyone with firsthand experience of any of those tools that can compare? [0] https://missiveapp.com/features/auto-block-read-trackers https://missiveapp.com/features/auto-block-read-trackers
- ryan29 6y ago> Front is like Slack for your email, except instead of creating another distracting, noisy, always-on tool, Front allows users to spin up ephemeral chats within email threads themselves. That's the exact opposite of what I'd want. Most small businesses have the same email problem that I always feel like I do. Too many requests come in via email and it's hard to track, discuss, resolve, and (at a later date) reference all that info. This is what I wanted on MS365: - Forward an email to a special address. Ex: ryan29@todo.example.com (the TODO address for ryan29@example.com). - Use Power Automate to create a Teams channel for the email. - Use Power Automate to post some cards to the channel; one to (optionally) create a Planner Task, one to resolve the topic. - Notify @ryan29 about the new topic. - I deal with the topic. If it's long lived or complex, I create a Task. If I need input, I @mention others that can help. If it's simple 5-15 minute thing, I do the work and click the link to resolve the topic. - When the topic is closed (by link or by closing the related task), the Teams channel is archived and the original email thread gets a reply saying it's done with a link to the Teams channel. That way all conversation about the task is consolidated into Teams, long lived tasks are tracked via Planner, email stays relatively clean from internal communication, and I don't waste a bunch of time dealing with some 3rd party's idea of optimal workflows or value adds. The issues I had were that Teams, Planner, etc. have limits on the number of channels / tasks and Power Automate / Teams lacked some functionality that would make it really streamlined. However, I was close enough after a few hours of playing around that I can't believe something like "adding Slack chat to email threads" is a $1 billion problem.
- 0x426577617265 6y agoI provide oversight and technical reviews for a 10 person team. I also have a boss above me who needs information from me. E-mail was getting incredibly inefficient for me when everyone starting working from home earlier this year. I lost oversight and missed tasks. I was getting 25-50 emails a day that required some type of response or action from me. I switched my team over Teams and asked them to create a card in the planner tasks if they needed something from me - instead of emailing me. That was much easier for me to keep track of everything. E-mail is good for communicating a thought, I don't find it good for tracking tasks - particularly tasks that have a deadline.
- 6y ago
- xikrib 6y agoI feel talking about DAUs is a little deceptive for enterprise software given that 'users' are essentially forced to not only use their employer's software stack, but use it daily
- jskajakzkjx 6y agoCompanies have bought a lot of seats for software that employees didn’t actually adopt. Those customers are more likely to churn. Reporting DAU helps account for that possibility.
- goatherders 6y agoMissive is 1/3 the price of Front and offers the exact same product. Cancelled front yesterday.
- anfilt 6y agoSigh while email is not perfect it’s at least not centralized. Also unless they are posting rfcs to the IETF for an open protocol its just a proprietary trap/lockin.
- nottorp 6y ago> Front: The $1.3B Startup Slackifying Email How does it help me if they have 1.3 Bn? Or are valued at 1.3 Bn? Generally speaking, why would I care how much they're valued at? Shouldn't I care if they solve a problem for me? Unless what they want is my investment money, not me as a customer. In which case I worry they don't solve any problems I have...
- cocktailpeanuts 6y agoNice try, but this "$1.3B Startup" is nothing more than a glorified UI on top of email. I wonder how they will justify their valuation in this crowded market. And this article at this timing (on the same day Slack was acquired) is clearly a marketing article for this company. They should have just owned it and said "come use our service instead of slack, now that slack is acquired", instead of throwing around the cringe worthy hype words like "slackifying email"
- otabdeveloper4 6y ago> Slackified email Shudder.
- dillondoyle 6y agoI LOVE Front. 'slackifying' is such a bad reduction. Cross-channel communication, multi-seat enterprise support, CRM and automation would be better buzzwords. My experience: I spent a good amount of time thinking of ideas and building a plugin for our clients/use case. I think the concept would be killer if we can execute and get our clients to scale. THENNNNN FB changed their rules and now I can't use Front to message outside of 24 hours. I wouldn't bet/invest FB won't block all access to Messenger api once tools like Front are just gaining traction and or they have time to copy the best features into their own messenger tool. My experience with the Front plugin api is kind of not great and missing basic features that were in version 1 but not in 2, and 1 is not supported anymore. And I think the RxJS doesn't help and like if you have to 'hack' a settimeout anyways to get and cache the state then what's the point...
- martinesko36 6y agoDisclaimer: I work on Emailio (https://emailio.com https://emailio.com), a YC company that is a direct competitor to Front. We help you build healthy email habits. Slack is detrimental to team communication in several ways, and bringing it to email is a mistake imho. Slack combines the stress and urgency of text messaging with the importance of email. Your Slack becomes a Facebook or Twitter feed - another infinite feed that addicts you to some level. Since it's a chat, the conversations are shallow and disorganized. For example, search never worked properly in Slack for me. Furthermore, synchronous communication has proven poor for wellness and work-life balance. I know Slack just got acquired and its the hot new thing but email is great as it is - its our ways of using it that need to change.
- kilburn 6y ago> Furthermore, asynchronous communication has proven poor for wellness and worklife balance. I think you meant "synchronous" here ;)
- martinesko36 6y agoCan you elaborate? Slack's async feed used to ping me every 5 min and distract me from coding. I also found myself having OCD about going through each and every message that was sent to all channels - very low ROI obsession. I like the slightly higher barrier of having to send emails and refresh your email inbox :) EDIT - thanks to everyone correcting me on the sync vs async! I fixed it in the original comment.
- kilburn 6y agoIn my mental scheme slack is mostly synchronous (people expect a reply, there's a @here thingy to ping everyone, etc) whereas e-mail is asynchronous (people don't expect an immediate reply). You said "asynchronous communication is detrimental to your health". Since asynchronous=email, I read "email is detrimental to your health". I thought you meant the contrary (slack is detrimental to your health -> synchronous communication is detrimental to your health) so I though it was a mistake. Wasn't it?
- dougb5 6y agoFolks who were around during the first dot-com boom might remember Zaplets, which tried to do this 20 years ago. https://www.forbes.com/forbes/2000/0612/6514218a.html https://www.forbes.com/forbes/2000/0612/6514218a.html "Combine the Web, instant messaging and e-mail, and you get Zaplets...You also get a fistful of nifty features--from live chats and instant polls to real-time snapshots of your stock portfolio" It was created by a company called FireDrop that raised $100 million and then suddenly flamed out. Bad timing, maybe, since this was around the time of the crash. I can't remember anyone I know ever receiving a Zaplet but they sure generated a lot of buzz.
- gnicholas 6y agoI can imagine that there is something better than email for many people, but the problem is that people have optimized their lives and companies have optimized their processes around the fact that email is a key mode of communication. So even if you knew what would be better for people than email in the long-run, it's not clear that it would be better for them in the short-run. And even if it is actually better for people in the short-run, you still have to convince them of this in order for them to try your new thing. So to disrupt email you not only have to 'skate to where the puck is going', you also have to convince a bunch of other people to skate away from where the puck is now.
- sandGorgon 6y agoFyi - this blog post is a misssell and that's why the comments are so inflammatory. Front is a competitor to Salesforce. And much nicer/simpler. It does that by creating a shared inbox. And it creates an entire workflow around that. Even though it's a shared inbox...who gets what. It basically makes your support@ address better. I'm super unsure on why it's even being called as "slackifying email", because that's not what it does. I'm not sure what "ephemeral conversation" means...but Front treats a support email as a ticket. So your internal teams can comment on an email and discuss what action to take,etc.
- timdaub 6y agoAll these companies trying to innovate on email by making user interface tweaks should really re-adjust their priorities. Email at its core is a protocol. That's great. But we haven't achieved widespread encryption within the network (e.g. gmail reads everyone's emails). That's the user experience problem that needs solving. Everything else is just adding complexity to something that works well anyways.
- utdiscant 6y agoI am a Front user, and I am happily paying for the features on top of the email protocol delivered by Front. I am on the other hand not willing to spend money on better encryption. So while this might seem like the important problem to solve, I am pretty confident the market is telling a different story.
- timdaub 6y agoI think you're right that the market will tell another story. It's because as a person that makes decisions like a VC or CEO, it's easy to say yes to an integration with a company like Slack or Front, as the upcoming productivity increase of 1% may be directly atteibuted to it. However, it's a shortsighted and unsustainable way of making business as Slack gets replaced by Front and Feont gets replaced by some post-front company. If, in theory, they all focused on solving a human-rights issue like digital privacy, so many more people in markets could be permantently helped with.
- axegon_ 6y ago> All these companies trying to innovate on email by making user interface tweaks should really re-adjust their priorities. My thoughts exactly. Some of us remember Google's attempt ~10 years ago with Google Wave(I think that's what they called it) which had the exact same concept. Needless to say it failed miserably. Good idea in principle but it tried to solve a problem people didn't have. And even with the WFH shift due to the pandemic, I'd still argue that it's a problem few people have.
- timdaub 6y ago
- swyx 6y ago@dang it's clear many people are responding negatively to "slackifying email". it's clearly designed to ride the slack acquisition clickbait wave and detracts from the conversation. suggest "transforming team email" instead.
- nt2h9uh238h 6y agoWhat is CMGR6? "growing 5% CMGR6 for a 35x multiple. "
- jonathanmchale 6y agoThink we are reading the same article... CMGR - Compound Monthly Growth Rate. I can’t find anything on the 6 however. My interpretation was that is was projected from a 6 month time frame - but that’s just my guess!
- harrygeez 6y agoWe don't have to be so dismissive of ideas that clearly doesn't target our use cases. I can see why is this useful for a shared inbox such as customer support emails.
- martindbp 6y agoI know this is beating a dead horse, but this whole messaging/email and social media business just seems like such a useless zero-sum game to me. I get that these companies become valuable, but I don't think they're adding much value to the world. Definitely not in proportion to their valuation. In video conferencing, there are at least some hard issues being solved to make that work, and it's improving over time.
- Ajnasz 6y agoSome years ago Slack advertised itself as a tool to replace e-mail too..
- zafiro17 6y agoThe folks who do Fastmail built Topicbox (https://topicbox.com https://topicbox.com) a few years ago and I don't yet see how Front differs from that product. Basically, it brings the concept of conversation channels to inbox, while providing a permanent record of the chats that your newer employees can read to catch up on what happened before they arrived, or for compliance. I think their implementation is pretty slick.