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Vulnerability in the Mac Zoom client allows malicious websites to enable camera
- uptown 7y ago“On Mac, if you have ever installed Zoom, there is a web server on your local machine running on port 19421.” ... “All a website would need to do is embed the above in their website and any Zoom user will be instantly connected with their video running. This is still true today!”
- mortenjorck 7y agoI’m surprised more enterprise IT orgs haven’t flagged this behavior, or simply made it impossible via local machine policies that would prevent running a web server.
- ssalazars 7y ago.../.zoomus/ZoomOpener.app/Contents/MacOS/ZoomOpener
- eswat 7y agoThis server is still running on my machine despite having "removed" Zoom a few months ago (macOS). Guess I was a bit naive in thinking just trashing the .app and immediate artifacts in Library would do the trick. EDIT: I missed the .zoomus directory in my home folder that had the culprit. Funny enough Zoom's instructions on how to uninstall the app on macOS just points to documentation from Apple and wikiHow (???) with standard methods that don't fully remove Zoom.
- eridius 7y agoI'm sure Zoom intentionally failed to tell you how to remove the web server. After all, if it's still running, then it's just that much easier to reinstall Zoom on your machine.
- robenkleene 7y agoDoes anyone know how this web server starts itself after restarting your machine? As far as I know, a `~/.zoomus` directory can't restart a web server after your machine restarts.
- M4v3R 7y agoI think it's because it runs on a port higher than 1024, so it doesn't need root privileges to start a web server on that port.
- ilikepi 7y agoIt doesn't start on boot, it starts on login. It appears as a Login Item named ZoomOpener in your local user account in the System Preferences -> Users & Groups. Additionally, when you launch the main application, it will check to see whether ZoomOpener is running. If not it will boot it up. The main app will install and register ZoomOpener as a Login Item if necessary.
- rolltiide 7y agoas demonstrated, "responsible disclosure" is a huge time waster for the discovery, and the price of this is undervalued even if the company had a clear bug bounty program. its more valuable than 90-days of a developer's time, not even correlated to time at all really
- autoexec 7y agoI guess this depends on your definition of responsible. Something like this however is bad enough that users should be informed right away so that they can take steps necessary to secure themselves. Assuming they were responsive I'd have given them the 10 days to confirm it was an actual issue, but I'd have expected them to notify the pubic and their users of the issue and mitigation steps within a week.
- cjbprime 7y ago> users should be informed right away so that they can take steps necessary to secure themselves For the record, this could be accomplished by a trustworthy source announcing "there is a critical vulnerability in Zoom's macOS software and you should uninstall it immediately pending vendor response". Some researchers do this already -- Tavis Ormandy has, for example. It's not a binary choice between no disclosure and releasing an unpatched PoC. By the way, I'm not trying to argue that this researcher behaved unethically, just sharing another option. My usual take is that the researcher gets a lot of leeway for having to make a difficult decision and presumably trying their best to balance consequences, similarly to how a pilot trying to land an emergency plane has great discretion in how they do so.
- jwdavidson 7y agoUnfortunately in this case "uninstall it immediately" does not actually mitigate the vulnerability, since it will just reinstall itself if you come across a triggering link.
- cjbprime 7y ago
- ct520 7y agoSooo... this is still vulnerable?!
- crummy 7y agoYes. Try this link from the article to see it in action if you have (or had) Zoom installed: https://jlleitschuh.org/zoom_vulnerability_poc/ https://jlleitschuh.org/zoom_vulnerability_poc/ WARNING, this will open a video chat with random strangers, and will turn your webcam on. Consider yourself warned!
- ssalazars 7y agoHOLLY SH*T! This is insane.
- peterburkimsher 7y agoIf you want to test it without using your real webcam, I recommend CamTwist [1]. The author is in the group video call now. I joined for a short minute, and was relieved to see that my real webcam wasn't being used. Normally I use CamTwist so I can write subtitles on top of my video feed when chatting with my gran. It seems it's also a good layer of extra security! [1] http://camtwiststudio.com/ http://camtwiststudio.com/
- userbinator 7y agoWARNING, this will open a video chat with random strangers, and will turn your webcam on. Consider yourself warned! Amusingly enough, this actually exists as a product: https://en.wikipedia.org/wiki/Omegle https://en.wikipedia.org/wiki/Omegle (Edit: just noticed it's already been around for over 10 years. That's rather amazing.)
- CaliforniaKarl 7y agoPersonally, I do not think so. I did a test with myself and a coworker. I’m using macOS 10.12; he’s using 10.14. We both have up-to-date Zoom clients. In our Zoom clients, we both already had the “Turn off my video when joining a meeting” box checked. I set up a meeting, with participant video set to On, as the article describes. I took the new Meeting ID, launched Zoom, and joined my new meeting. I then sent my coworker the join URL using Slack. My coworker clicked on the link, which opened the URL in Safari. Safari asked my coworker if he wanted to launch Zoom. My coworker confirmed that yes, he wanted to launch Zoom. My coworker’s Zoom client did _not_ automatically start video. I never saw video come in from him.
- gowld 7y agoNote: "Zoom" is a videoconfrerencing app, not a built-in Mac OS accessibility feature for "zoom". The article does not clearly state this, ceding a plain English word to a corporation, enabling a takeover of human language. P.S.: This part > Apr 26, 2019 — Video call with Mozilla and Zoom Security Teams is funny, and would be way funnier if it was an non-consensual video call. Finally, note that Zoom effectively does not pay for bug bounties, so researchers should think twice about donating their expertise to a selfish for-profit corporation, and users should think twice about using a videochat product that allows its entire security team to take blackout vacations, and also doesn't pay its outsourced sercurity researchers.
- serf 7y ago>The article does not clearly state this, ceding a plain English word to a corporation, enabling a takeover of human language. I agree with your outrage, but you have a long way to go. That sort of behavior is the soup du jour of SV the past ten years or so. Keep fighting the good fight. I've given up, but I hope you win.
- samcal 7y ago10 years is nothing on the scale of language development, and SV is nothing on the scale of the English-speaking world :) Fear not, I bet there aren't enough words to go around for this to be a big deal long-term.
- rnotaro 7y ago> Offered and declined a financial bounty for the report due to policy on not being able to publicly disclose even after the vulnerability was patched. They seem to pay bug bounties if you agree to keep it down.
- XMPPwocky 7y agothat's not a bug bounty, that's reputation management
- CaliforniaKarl 7y agoThe article’s actual title is: Zoom Zero Day: 4+ Million Webcams & maybe an RCE? Just get them to visit your website! But, assuming I’m reading it correctly, the “maybe an RCE?” part seems like fear-mongering, because it would require that Zoom lose control of one of the domains that they trust for transparent client installs/upgrades. I’m also a little concerned about how some parts of the article don’t match up. For example, the “UPDATE: June 7th, 2019:” does not have (as far as I can see) a matching entry in the Timeline. There is an entry for July 7, noting a regression; but there is an update the next day (July 8) noting that the regression has been fixed.
- XMPPwocky 7y agoDangling domains happen all the time. As long as the main one that's actually used is still controlled by the org, others can quite easily slip through the cracks, not renewed while still present in the codebase.
- Renevith 7y agoIndeed! It's not even a hypothetical in this case. According to the article, Zoom was just 5 days away from letting one of the domains expire when the author told them.
- thijsvandien 7y agoPositively terrible... Kudos to this researcher. I liked Zoom when I used it a couple of times, but the reinstall “feature” is a huge violation of my trust. Software from the company behind it will not touch my system anymore. Too bad really, because properly working video chat is hard to find. The App Store model is not my favorite, but at times like these, a forced sandbox and inspection by a trusted third party start to look like the only way forward.
- 43920 7y agoIf you had a sandbox, you wouldn't even need anyone to inspect it - since all the app's files would be contained in one place, uninstalling it would remove everything, and there wouldn't be a way to leave a server behind.
- exolymph 7y agoThis just in: Bad behavior is still bad behavior when it's possible to mitigate it on the user side. Consider how many people use Zoom and don't even know that Hacker News exists.
- 43920 7y agoRight, I agree! My point is that preventing this situation from happening in the first place, through better sandboxing restrictions, is both more fair and more effective than having each app be individually approved. If you try to mitigate this just with app review, then 1) you're going to miss apps that do bad things, and 2) It introduces huge conflicts of interest for the reviewer. But if you were to have effective sandboxing, it wouldn't be possible for Zoom or any other app to do this in the first place, so that you would be able to trust the apps that you install even if they haven't been reviewed.
- kowdermeister 7y agoWhat reinstall feature?
- 7y ago
- dogecoinbase 7y agoI would highly recommend visiting the proof-of-concept link, which is a Zoom videoconference hosted by the author full of people testing it out.
- joeconway 7y agoFrom the article: "To shut down the web server, run lsof -i :19421 to get the PID of the process, then do kill -9 [process number]. Then you can delete the ~/.zoomus directory to remove the web server application files."
- mattlondon 7y agoDoes osx not have the fuser command? It lets you find and kill a process by its tcp port (also file handles) in one command. On Linux I use something like 'fuser -k 19421/tcp' to kill server processes all the time. It is super useful when working with local dev servers etc!
- mcintyre1994 7y agoIt does, but unfortunately without the -k flag.
- ancorevard 7y agoHow to protect yourself: "Disable the ability for Zoom to turn on your webcam when joining a meeting." It's under Settings->Video in Zoom, check "Turn off my video when joining a meeting".
- LynxInLA 7y agoWhat if you have uninstalled Zoom? It seems that it leaves a web server on your machine that will re-install Zoom if it receives a request to join a meeting.
- tambourine_man 7y agoReally? That’s nuts. Makes you appreciate the iOS app model a bit more. Everything sandboxed, delete an app and all traces of it are gone.
- Razengan 7y agomacOS is gradually adopting that starting with Catalina, e.g. System Extensions (that will replace Kernel Extensions) and DriverKit drivers too I assume, are installed with app bundles and uninstalled when the app is trashed.
- saagarjha 7y agoUnfortunately neither of those would help in this case.
- robenkleene 7y agoAs far as I can tell you can't fix this and still be able to do web development on the same machine.
- TACIXAT 7y agoThe Zoom client on Linux used to (?) have a nasty command injection. The URL for joining a meeting got passed to some bash reinvocation (so they could set the library path if my memory serves me). A specially crafted URL could execute commands on the system. I haven't been too interested in using Zoom since seeing that.
- anaphor 7y agoFor the longest time the Linux client would just crash randomly. It also tends to heat up your laptop and use all of your cores at 100% if you're looking at someone's screen. Just run `strace -f zoom 2> wtf.zoom` to see all of the shit it does (looks like it is polling for events like crazy).
- palebluedot 7y agoI hadn't heard of this, so I looked it up, and you are right: https://www.exploit-db.com/exploits/43354 https://www.exploit-db.com/exploits/43354 At least that was patched. These sorts of issues are frustrating, because as a Linux user I really want to like Zoom -- I appreciate that the treat all platforms pretty equal (Mac, Windows, Linux, Android, iOS) with native apps. That is a rarity.
- seandougall 7y ago> This vulnerability leverages the amazingly simple Zoom feature where you can just send anyone a meeting link (for example https://zoom.us/j/492468757 https://zoom.us/j/492468757) and when they open that link in their browser their Zoom client is magically opened on their local machine. I was curious about how this amazing bit of functionality was implemented and how it had been implemented securely. Come to find out, it really hadn’t been implemented securely. Nor can I figure out a good way to do this that doesn’t require an additional bit of user interaction to be secure. Does anybody understand (and have a moment to explain) why the author says this is difficult to do securely? macOS has a simple facility for handling custom URL schemes, so my impulse would be to have `https://zoom.us/j/492468757` https://zoom.us/j/492468757` do a server-side redirect to a URL like, say, `zoomus://492468757`, which would launch Zoom locally using the OS's built-in services. This wouldn't require a third-party daemon of any sort, and would just be a regular application that the user could trivially uninstall. Is there a security hole there that I'm missing? Or have I misunderstood the author's point?
- tuananh 7y agobelow down the post, zoom team said that this feat exists because Safari doesn’t have custom url scheme.
- spaceribs 7y agoI've opened up Safari and it properly asks me if I want to open slack when using: slack://test
- kevinchen 7y agoWhen I clicked the PoC link in Safari, it launched the Zoom app using a URL scheme. ("open in ...?" dialog put up by Safari)
- seandougall 7y agoOh, yeah, I missed that. That’s patently false.
- blntechie 7y ago
- Jlleitschuh 7y agoHi I'm the author, AMA Or come hang out in the party chat! Use the exploit to join: https://jlleitschuh.org/zoom_vulnerability_poc/zoompwn_iframe.html https://jlleitschuh.org/zoom_vulnerability_poc/zoompwn_ifram...
- nradov 7y agoHave your checked for similar vulnerabilities in competing products such as GoToMeeting and WebEx? They have the same basic features.
- liveoneggs 7y agobluejeans video installs a nasty daemon that runs at boot too. I'll never attend a bluejeans meeting again
- longnguyen 7y agoWow didn't know that. I rarely use bluejeans but I guess i will uninstall it anyway.
- Randgalt 7y agoAnyone know what port the Bluejeans server is running on and/or how to kill it in a manner similar to the Zoom workaround?
- packetslave 7y agoBlueJeans 423 [...] TCP localhost:18171 (LISTEN) $ nc 127.0.0.1 18171 GET / HTTP/1.0 HTTP/1.1 200 OK Content-Length: 23 Server: Swifter 1.3.3 BlueJeansHelper Service
- redbeard0x0a 7y agoRemoving the BlueJeans from your machine is a little more involved because they actually used launchd. launchctl list Then you need to find where the plist files are (i.e. com.bluejeans.app.detector.plist). You can disable an entry from launchctl list: launchctl disable uid/<your user uid>/com.bluejeans.app.detector You can also unload if you find the actual file launchctl unload ~/Library/LaunchAgents/com.bluejeans.app.detector.plist There were a couple differently named bluejeans agents.
- outworlder 7y agoEven if you have the camera disabled (and I never gave camera permissions to zoom to begin with), it will still join a random stranger's meeting, which will leak your name (or whatever name you have configured). This may be important for some.
- em-bee 7y agoyup, shocked me when i noticed. changed the name and unchecked the 'remember name' feature. but it turns out that unchecking that will prefill the user account name, and next time the remember name feature is checked again. so that the only two choices are: either remember the name used last, or, if you uncheck it, have it fill in the account name.
- dankohn1 7y agoHuge kudos to the author for finding this security hole, reporting it responsibly, and then posting such a clear writeup.
- olliej 7y agoNote that the server persists after the app is removed, so there’s that as well. Follow on: What are they talking about regarding custom url handlers? That’s a standard OS X feature...
- olliej 7y agoOk, so the article says "According to the Zoom team, the only reason this localhost server continues to exist is that Apple’s Safari doesn’t support URI handlers." Which is simply wrong. macOS (and i*OS) have supported custom URIs forever. What feature are they wanting? Do they want random websites to be able to install URI handlers?
- bmon 7y agoThey want to be able to re-install zoom for the user even if they have deleted it from /Applications.
- vayne 7y agoHow do you recommend uninstalling this?
- deleted 7y ago[deleted]
- dceddia 7y agoFrom the article: > To shut down the web server, run lsof -i :19421 to get the PID of the process, then do kill -9 [process number]. Then you can delete the ~/.zoomus directory to remove the web server application files. > To prevent this server from being restored after updates you can execute the following in your terminal: rm -rf ~/.zoomus touch ~/.zoomus
- clebio 7y agoNot sure why he didn't just give us kill -9 $(lsof -i :19421)
- sooheon 7y agoFor the non bash users among us?
- minusf 7y agothat works on all korn shell based posix shells.
- mkl 7y agoThere's nothing specifically bash about it, but here's what the components mean: "kill" = kill running process "-9" = kill as forcefully as possible "$(...)" = command substitution: run the stuff inside the brackets and replace this term with the results (it will be the processes to kill in this case). "lsof" = list open files (other things like ports and devices count as files on Unix systems) "-i" = search for internet address ":19421" = local machine, port 19421 I think they're missing a "-t" on lsof, to make it output process IDs only ("terse mode") instead of a human-readable table: kill -9 $(lsof -t -i :19421)
- deleted 7y ago[deleted]
- duxup 7y agoI really wish physical switches that cut power to mics and cameras were standard on everything. I know that would be change from how hardware works / is designed now but it also seems like the only reliable line of defense.
- xhgdvjky 7y agosome computers have this e.g. raspberry pi
- georgewfraser 7y agoWhy isn't zoom running fully in the web browser at this point? Meet does this, and as far as I can tell the quality is indistinguishable from Zoom. Can someone with a better understanding of the underlying protocols shed light on why Zoom continues to ship a separate desktop app?
- TD-Linux 7y agoThey do have a web client, but not WebRTC. See this reverse engineering of their protocol: https://webrtchacks.com/zoom-avoids-using-webrtc/ https://webrtchacks.com/zoom-avoids-using-webrtc/ TBH I don't really understand their rationale. Nothing about it strikes me as "better" than WebRTC.
- CaptainMarvel 7y agoTo allow meeting participants to use the web client to connect to a meeting requires the meeting host to explicitly enable the option in their advanced settings (it is disabled by default).
- rahimnathwani 7y ago"as far as I can tell the quality is indistinguishable from Zoom" In my experience, the quality is similar to Meet when all parties have great internet connections. But if one or more parties has high/variable latency or packet loss, then Zoom provides a much more smooth experience.
- mgkimsal 7y agoNot related to zoom, but I'm working with a team which uses 'highfive'. I can't, for the life of me, get the downloaded desktop app to ever work. There's this perpetual dance of "you need to be logged in" and "register now" and "log in". I was thinking it was something to do with the VPN, but it seems to be the same on or off. However, grabbing the full URL and pasting in to Chrome, works like a champ. I'd prefer to use the desktop app, but I can only get the browser version to work.
- dingo_bat 7y ago
- amluto 7y agoI don’t get Mozilla and Chromium’s responses. I can think of few cases in which a website should be allowed to issue requests (CORS, img, or otherwise) to an address on the local network and none whatsoever in which a website should be able to contact localhost. The fix seems straightforward. Require user permission to access the local network (subject to appropriate heuristics as to what “local” means). Require a config option and user permission to access localhost. Problem solved.
- olliej 7y agoThe problem with asking permission is dialog fatigue and similar. As far as supporting local content: Historically a lot of terrible (read: Enterprise, H&R Block tax software, etc) apps are glorified webpages, coupled with a local server that provides things like FS access and malware installation. Those apps use a kludge of remote and localhost urls, and generally expect to work. I suspect at this point though that browsers will just start going for the "no access to localhost" route as this practice is mercifully dying out (alas in favor of Electron apps shipping full, but out of date, browsers). To me the bigger problem is: Zoom installed a server on a machine, without consent, with the ability to install software (without consent). Removing the browser's access to that service doesn't mean anything because an attacker can always just directly attack the server. Even if the server locks connections to exclusively coming from localhost they've provided a service that can install and launch software, which can therefore be used as a sandbox escape - e.g a super constrained network service gets compromised - the idea is that service can't modify the filesystem or what have you, but now it can just connect to localhost and get a file written to disk. People keep on complaining about apple "locking down the system", but its because of developers like Zoom that Apple needs to do this: and average user is not going to see this post, and Zoom has clearly decided that it is in their interests to leave a service running that can install software for them. I hope that apple drops the XProtect hammer on the server binary, and the ban hammer on their signing cert.
- nojvek 7y agoYes, but blocking browser access to localhost from non localhost pages would stop the attack by simply visiting a webpage. It’s as much the fault of browsers for leaving the hole as Zoom for doing a shady job exploiting it. Very disappointed at Mozilla for their meh response.
- olliej 7y agomacOS and iOS both support custom schemes, and have done forever. What feature does Zoom actually want?
- upofadown 7y ago><img src="http://localhost:xxxxx/launch?action=join&confno=492468757"/> http://localhost:xxxxx/launch?action=join&confno=492468757"/... So a browser allows a random remote website access to stuff running on the localhost interface? Is this a good idea? Stuff like camera access I can at least disable...
- nodja 7y agoThe browsers allows anything according to the CORS configuration on the target website. Perhaps it would be a good idea to prompt for access to localhost/127.* resources.
- a-wu 7y agoYep. This[0] post[1] from a few months ago touched on this with more discussion. [0] http://http.jameshfisher.com/2019/05/26/i-can-see-your-local-web-servers/ http://http.jameshfisher.com/2019/05/26/i-can-see-your-local... [1] https://news.ycombinator.com/item?id=20028108 https://news.ycombinator.com/item?id=20028108
- mfrye0 7y agoYeah. That's why I bought a webcam cover. I highly recommend if you don't have one already.
- DonaldDerek 7y agoOk here's the thing. Open Google Hangouts, or any other website that asks for permission to use your webcam, then close the tab. Go to terminal check if VDCAssistant is running using `lsof | grep -i VDC` it returns that it is running. I've had this issue since 2015 so I'm glad someone is talking about this now.. Is it just me?
- saagarjha 7y agoWhat’s the issue? That VDCAssistant keeps running for a bit?
- rrix2 7y agoThat seems like an OS daemon specific to the built in webcam. https://www.cnet.com/how-to/fix-no-connected-camera-error-on-your-mac/ https://www.cnet.com/how-to/fix-no-connected-camera-error-on... > When you run a program that uses your Mac's webcam, OS X will launch a background process called VDCAssistant, which manages the connection and control of the camera. While this process should quit when the program stops using the camera, it may persist if an error occurs, and prevent future connections to the camera, either by the same program or by others.
- pluc 7y agoGoToMeeting and Zoom are two things I always insist not to use. There are perfectly acceptable online-only counterparts that don't need to infect my computer.
- ubermonkey 7y agoI'm curious what your objection is to GTM. I've been using it for a decade and have really come to see it as the only reliable option for us.
- pluc 7y agoIts installs are not incremental. How many versions of GTM are currently installed on your computer? Last time I cleaned it up, I had six.
- Mtinie 7y agoMight I suggest: https://www.obdev.at/products/microsnitch/index.html https://www.obdev.at/products/microsnitch/index.html
- Mtinie 7y agoIt probably helps if I explain what I linked... Micro Snitch is a small MacOS toolbar application which runs in the background looking for system calls made to the camera or the microphone. It visually indicates when either are being used and logs the activity to a file for future review.
- lanrh1836 7y agoSurprised something of this magnitude seems to have 0 impact on stock price after hours.
- tonymet 7y agoI tested the repro-steps and found that the ZoomHelper was not listening, although it was installed . In this case i was prompted to download zoom.pkg rather than activate video. I'm guessing it was because I have MacOS firewall = strict (no listening ports) Also, here's a nice tip to show all listening apps (good habit while cleaning up) lsof -i -s tcp:listen |awk '{print $1 " "$8" " $9}'|sort|uniq COMMAND NODE NAME Google UDP *:mdns SystemUIS UDP *:* SystemUIS UDP *:53611 UserEvent UDP *:* WiFiAgent UDP *:* identitys UDP *:* rapportd TCP *:49152 rapportd UDP *:* sharingd UDP *:*
- firebones 7y agoDo you know if this vulnerability might manifest in other ways, and permit remote participants to force you into sharing or viewing your screen silently? One of the first times I'd ever used Zoom was in a call with a startup trying to pitch my company on something. The remote participant said something later in the call that was uncannily prescient and related to notes I had in a separate application window. I wrote it off as coincidence, but the phrasing used (and the fact that it was an answer to a question I hadn't asked) seemed nearly verbatim to my written notes.
- cobbzilla 7y agoI'm trying to think of the real-world implications and how this would play out. Normally this would be pretty obvious, wouldn't it? Users would see Zoom open into some weird meeting, and close it. Presuming the exploit cannot avoid bringing the Zoom app to the foreground when it joins the meeting and activates the camera/mic. If it can do that and stay in the background, all bets are off. In spite of its obviousness, it's still pretty darn scary -- Scenario 1: malicious website/app opens link while you're sitting there. You're sitting in front of your computer, you see Zoom open, you're like "WTF?!", close that shit, uninstall Zoom; hopefully discover how to permanently remove it (it otherwise leaves a localhost http server running that can reinstall itself). But crap the hijackers have, even with a few seconds of video: your face, your surroundings, the audio of your surroundings, all of which can increasingly be fingerprinted. That alone is very scary. Just to be in an unintentional meeting for a moment is very disturbing. A violation of sorts. Scenario 2: malicious website/app delays opening the link until some threshold of mouse/KB inactivity is reached. Activate the Zoom link and hope the person is AFK. Spy on their home/office/whatever. Also a violation. Are there other scenarios I am missing? Personal note 1: I'm happy I switched to a Linux laptop after finding last year's MBPs disappointing (and the TB revolting; I have a physical escape key!). Personal note 2: I do actually like Zoom a lot, it's an awesome video conferencing app. But this should be fixed for Mac users.
- bigiain 7y agoI wonder if this works in an electron app (like Slack maybe) displaying it? Maybe you could intentionally send this link to someone shown as inactive on Slack, and have the WSlack webpage preview thing run enough javascript to pop open Zoom with the camera and mic running... I'd test it myself, but I deleted Zoom and the sneaky localhost web server while I read the article...
- ljm 7y agoIt says that the server sends an image with certain dimensions back as an error code, so I wonder what you could do if you served some simple HTML that uses the local server as a meta tag that renders in the preview? I imagine slack would do that on the client since it’s built on electron. Unless it requires more than loading a URL.
- lanrh1836 7y agoThis feels material, which is why I’m surprised there’s 0 movement in their stock price after hours. Why do you think that is?
- pjc50 7y agoStock markets very rarely care about security, unless it's somehow front page news.
- lanrh1836 7y agoInvestors would care if they thought Zoom’s customers cared enough to switch. I personally think this is terrible, but investors don’t seem to think Zoom’s customers care enough to change to a competitor, which makes me second guess whether or not this is actually a big deal to large customers.
- kmlx 7y agomy guess is this is of 0 importance to the stock market and large customers. almost all video communications software works similarly to zoom, so that's that.
- 0xDEFC0DE 7y agoTavis Ormandy joked about buying those dips because of this and I really don't think either of you are wrong and I might start doing it myself.
- wilde 7y agoIf a company’s stock drops after a major vulnerability, you should buy. Equifax exposed everyone’s financial data and their stock is back above their pre-breach price.
- sandGorgon 7y agoWhy is the web client (on Chrome, etc) so bad on Zoom ? I mean, people are building Google Earth on the browser .Its not just the bad video experience - even the product experience is seriously broken. For example, the default audio setting when you sign in to the web video client is to connect using PHONE AUDIO. In case you figure out how to click the tab to use computer audio...it breaks down a couple of time in asking for browser permissions (camera, mic). It is unusually bad for something that is supposed to be that good. there are all these articles about the comparisons - https://webrtchacks.com/zoom-avoids-using-webrtc/ https://webrtchacks.com/zoom-avoids-using-webrtc/ https://bloggeek.me/webrtc-vs-zoom-video-quality/ https://bloggeek.me/webrtc-vs-zoom-video-quality/ hangouts still rules when it comes to web based video conferencing. And for countries with massive linux based usage (like India), Zoom is not a very viable option.
- CaptainMarvel 7y agoJitsi Meet is also an excellent web-based video conferencing tool. They also have a basic comparison of WebRTC vs Zoom [0] which is actually has the same demonstration video as your second article. I posted a basic overview elsewhere in this thread [1], and I would strongly recommend it. [0]: https://jitsi.org/news/a-simple-congestion-test-for-zoom/ https://jitsi.org/news/a-simple-congestion-test-for-zoom/ [1]: https://news.ycombinator.com/item?id=20390149 https://news.ycombinator.com/item?id=20390149
- sandGorgon 7y agohow does it work ? because we do larger conference calls with a distributed team of 40 people. As in - is there a paid plan, etc also, does it work with mobile apps ?
- CaptainMarvel 7y agoIt's free. It has apps for iOS and Android and you can also phone in. I've never used it for such large meetings, but apparently it handles 100+ people fine [0], and they have a blog post about scaling [1]. [0]: https://www.callstats.io/blog/2017/10/09/jitsi-atlassian-webrtc https://www.callstats.io/blog/2017/10/09/jitsi-atlassian-web... [1]: https://jitsi.org/jitsi-videobridge-performance-evaluation/ https://jitsi.org/jitsi-videobridge-performance-evaluation/
- chrisfosterelli 7y agoNot sure I follow the CORS angle. The linked stackoverflow question mostly seemed to be someone who was confused about how CORS works, and the issue in the Google Chrome tracker was closed as WontFix because they couldn't reproduce it and said it should work. I'm nearly positive that CORS from localhost works OK. I set this up all the time for local development. For example, I run a client CRA app on localhost:3000 and an API on localhost:3001. The API sets the CORS headers and the CRA app can make requests to it. If this is correct then I believe all Zoom needed to do is have their localhost application set CORS headers for their production domain. This would have allowed AJAX communication and only allowed it for Javascript running on their domain. Instead they did this totally hacky method that lets the whole world interact with the localhost server... Maybe I missed something but if they could have done this the right way and didn't that is much worse IMO...
- spaceribs 7y agoYou're 100% correct, and while someone has pointed out the proper headers that need to be set on the bug report here: https://bugs.chromium.org/p/chromium/issues/detail?id=67743 https://bugs.chromium.org/p/chromium/issues/detail?id=67743, it's been drowned out by people who don't seem to understand the issue: http://williambert.online/2013/06/allow-cors-with-localhost-in-chrome/ http://williambert.online/2013/06/allow-cors-with-localhost-... CORS is hard, I've struggled on it several times, and I'm not surprised an engineer gave up trying to fix it because of deadlines.
- tumetab1 7y agoCan confirm, CORS (Origin: ramdomsite.tld to localhost) works just fine in Chrome. If you have a CORS enable server on localhost you can make requests to it from http://www.test-cors.org http://www.test-cors.org
- pjc50 7y agoAm I right in thinking that CORS only applies to Javascript-initiated requests? This trick uses an embedded image to make the request.
- mychael 7y agoIt's pretty convenient for Zoom that this occurs after the IPO.
- PixyMisa 7y agoZoom is why my shiny 27" Retina iMac is decorated with a small square of black electrical tape.
- methodover 7y agoI choose white for mine! It matches better I think. :)
- figiel 7y agoIt always makes me wonder why people keep tape on camera sensor but don't care about microphones. Maybe I'm wrong but I think things you and other people around say can be of more value to the attacker than what you do or how you look like.
- LeicaLatte 7y agoLong live the App Store - developers, customers, Apple.
- auscompgeek 7y agoZoom allow iframing the join page as well? Why are they not seeing X-Frame-Options‽
- notmyname 7y agoHere's a small script you can run to mitigate the issues described in the article: https://gist.github.com/notmyname/824db39350e3d39496de2ea930a56f63 https://gist.github.com/notmyname/824db39350e3d39496de2ea930...
- vinay_ys 7y agoOn my Mac, I have uBlockOrigin installed in my browser and I have it configured to always block 3rdparty and 3rdparty frames and it prevents both the POCs completely. I have one browser that I use for work email and video conference, where system grants access to camera/microphone to the browser and browser allows Google Meet to access camera. I have another browser where system does not grant access to any of the devices - camera, microphone, USB etc - and I use that for web surfing. And I strictly don't install any plugins for video calls. I have refused to join meetings where people try to make me install random binary software on my machine. There's always phone call for such situations. I feel better about dedicated apps on iPhone where again I can install and grant permissions before the call and then uninstall the app completely. On iPhone I don't do any web surfing. I have Firefox Focus for occasional emergencies to open the unknown web.
- punnerud 7y agoHN part of the unknown web?
- sneak 7y agoRefusing to install software for video calls is a good policy. Also, having a throwaway workstation for such things (also Skype, which is spyware of the worst kind) is useful too, for when it’s a pre-sales call and security can’t outweigh closing a six+ figure deal.
- Shivetya 7y agoand I am in the crowd of mac users who tape over their camera. when it comes to video conferences at most I have ever seen the desktop shared. what type of work do you do that uses the video for portions other than the presentation?
- ramraj07 7y agoSounds like false security thiugh- at least the camera has a light (which last I heard has been hardware level synced with the camera) so you know if someone's watching but what you have no control over is the microphone
- etaioinshrdlu 7y agoHas anyone torn down recent-era Macbooks to see if the camera LED is still hardwired to the camera power and a reliable indicator that can't be software disabled?
- dclowd9901 7y agoI don't know what you mean by "still". Apparently it was software disable-able up to the 2011 mbps.
- etaioinshrdlu 7y agoThat's so terrible. Ugh.
- gesman 7y agoNothing can beat piece of duct tape
- xxs 7y agoI know it's said in jest but the trusty screwdriver lays itself in a lot more permanent solution.
- whalesalad 7y agoWhat blows my mind the most about all of this is how such a successful company has managed to engineer such a shitty solution to this very common problem. I’m not even speaking from a security standpoint (which is a catastrophe) but this feels like some holier than though neckbeard wanting to literally reinvent the wheel on everything. Encoding enum’s as images served from a local web server with various pixel widths??? You can’t make this up. I never liked their UX and now I guess I don’t like what’s under the hood either. Good riddance.
- deleted 7y ago[deleted]
- chachra 7y agoZoom's official response to this issue: https://assets.zoom.us/docs/pdf/Zoom+Response+Video-On+Vulnerability.pdf https://assets.zoom.us/docs/pdf/Zoom+Response+Video-On+Vulne...
- Deimorz 7y agoBlog post too, which seems to be somewhat different: https://blog.zoom.us/wordpress/2019/07/08/response-to-video-on-concern/ https://blog.zoom.us/wordpress/2019/07/08/response-to-video-...
- deleted 7y ago[deleted]
- DVassallo 7y agoIt looks like it can also happen if you simply open an HTML email with Apple Mail: https://twitter.com/funjon/status/1148464952480374784 https://twitter.com/funjon/status/1148464952480374784
- omk 7y agoHosting a web server on localhost is the equivalent of adding a backdoor on your customer's machines. How does a product team even reach this decision?
- ubermonkey 7y agoBy being blind to the implications. The most charitable interpretation of the Superhuman read-receipt problem is kinda the same thing: they had an idea, thought it was good, and then did some deeply shitty things to make it work. And nobody at Zoom or at Superhuman had the organizational power to stop it.
- _-___________-_ 7y agoI use uMatrix, and I've seen localhost show up as a domain a site tried to connect to quite a few times. I never gave it too much thought since I block all non-first-party resources by default anyway, but I now realise it could indicate the use of tricks like this to attempt to communicate with some other process running on my computer. I'll now make sure to look closer whenever I see this. I bet Zoom isn't the only one doing things like this.
- rdl 7y agoIf you do this audio-only there isn’t a telltale LED on the camera to give away that you are doing it. I’m way more worried about audio bugging than a webcam (which really only has the user’s face)
- darkpuma 7y agoThat's a hard problem to solve. An audio alert that the microphone has turned on would obviously be rejected by consumers, unless maybe some fancy processing were used to remove that alert sound from the recording. But even so, an audio alert would presumably only play once while the indicator light remains illuminated the entire time. On the other hand while an indicator light is good for the camera, it's not sufficient for audio. If the computer is facing away from me, then the camera can't see me so my inability to see the camera light isn't that huge of a deal. But audio goes around corners so I could be recorded by a computer not immediately in eyesight. If there were some reasonable third sensory channel to available for "out of band" communication, that would be ideal. But consumers will reject smell-alerts.
- xhgdvjky 7y agoid much rather the zoom conference can't do anything unless I let it
- dclowd9901 7y agoA hacker could turn the light on and off before you even knew what to do about it. All they need is a picture of your face to do something nefarious.
- franky47 7y agoNo amount of security features can rival a small piece of black tape over the camera. It also makes crypto-phishing (you've been recorded doing X, pay Y BTC) much harder to fall for. Where software could (and eventually will) be compromised, the attacker would have to physically access the machine to remove that tape.
- jen729w 7y agoOne assumes that this activates the green camera light? It's not perfect but I can't imagine not noticing that it had come on. Not that it helps if you're, ahem, in the middle of something when the nefarious 3rd party opens the line.
- addandsubtract 7y agoAFAIK the light is controlled by the camera's firmware. So unless someone is able to hack that, the light will always turn on with the camera. That said, even Zuckerberg has sticky tape over his camera.
- shock 7y ago> Apr 10, 2019 — Vulnerability disclosed to Chromium security team. > Apr 19, 2019 — Vulnerability disclosed to Mozilla FireFox security team. Does anyone have any idea why there was a 9 day delay between disclosure to Chromium and Firefox teams?
- kabwj 7y agoI guess he reported to Chrome first because that’s what everybody uses, found their answer (or lack of answer) unsatisfactory, and then went to report to Firefox.
- porker 7y agoWhy isn't the Windows client vulnerable? What have they/Microsoft done differently?
- xenadu02 7y agoSafari asks you if you want to open an app that owns a URL scheme to prevent webpages from automatically triggering behavior you might not want. Zoom decided they know better than the Safari team and decided to install this local webserver specifically to bypass the operating system's security policies, supposedly because "it is their key differentiator" or whatever. Basically their product managers decided they wanted it to work a certain way and demanded someone do whatever nasty hacks were necessary to make it happen. It turns out their nasty hack doesn't set the proper CORS policy so any random webpage can force you to join a meeting. It also turns out they don't do what mac apps are supposed to do: keep this crap inside the app bundle so dragging the app to the trash effectively uninstalls everything. Instead they install to ~/.zoomus, don't document that fact, and if you hit a zoom link after "uninstalling" they automatically reinstall themselves. Oh and they let the registration for one of their domains expire and nearly lost control of it, which would make this a RCE because their client doesn't do anything to validate their update packages as far as anyone can tell. I think that about covers it?
- jonknee 7y agoThose little tricks to make things easier is why it's popular and why they're currently valued at $25,000,000,000 (though that should go down quite a bit tomorrow, still just an insane number for a company with $8m in annual profits).
- kofejnik 7y agoyou forgot one more thing: they don't distribute their crap as a regular self-contained .app, they give you a .pkg which asks for elevated privileges during installation (this is why I don't have it installed)
- ilikepi 7y ago
- rahoulb 7y agoI asked Zoom support about this and they sent me to this page: https://blog.zoom.us/wordpress/2019/07/08/response-to-video-on-concern/ https://blog.zoom.us/wordpress/2019/07/08/response-to-video-... The key thing here is they think this is a fair trade-off because Safari asks if you want to open Zoom. > This is a workaround to a change introduced in Safari 12 that requires a user to confirm that they want to start the Zoom client prior to joining every meeting. The local web server enables users to avoid this extra click before joining every meeting. We feel that this is a legitimate solution to a poor user experience problem, enabling our users to have faster, one-click-to-join meetings. We are not alone among video conferencing providers in implementing this solution. I do not believe that this is a fair trade-off given that any website can act on this locally installed server. EDIT: I think they need to be made aware that this isn't acceptable. My reply to their support team: I do not believe this is a fair trade-off - allowing any arbitrary web site local control of privileged software installed on my machine - because Safari offers a security prompt (specifically so that any arbitrary web site does not gain control of privileged software on my machine). I will be switching ~/.zoomus/ZoomOpener.app off, and considering other options until it has been fixed.
- rahoulb 7y agoI realised I had a paid account, so I've cancelled that too. And I've also reported them to Apple, after seeing that the ZoomOpener app reinstalls the client - which is completely and utterly unacceptable.
- staticassertion 7y agoYeah, this seems like it must violate some Apple TOS, right? The uninstaller leaves behind a local webserver, that can't possibly be allowed.
- deleted 7y ago[deleted]
- fluffything 7y agoYeah, when I read this, I said WAT. How on earth does Apple allow this ? I'm not excusing Zoom, but this is Apples fault.
- StreamBright 7y agoIt is not possible to hack these: https://www.amazon.com/HTR-WCB1-Web-Camera-Blocker/dp/B005953IRI https://www.amazon.com/HTR-WCB1-Web-Camera-Blocker/dp/B00595...
- azernik 7y agoThe most damning part of the conclusions: > This being said, I also recommend that any researcher that finds a vulnerability in Zoom’s software does not directly report the vulnerability to Zoom. Instead, I recommend that researchers report these vulnerabilities via the Zero Day Initiative (ZDI). The ZDI disclosure program gives vendors 120 days to resolve the vulnerability, the ZDI will pay researchers for their work, and researchers have the ability to publicly disclose their findings.
- robinhouston 7y agoZoom’s response to this[1] is a wonderful example of how not to respond to security issues. It includes the classic tropes: * Our users don’t care about security. > Our video-first platform is a key benefit to our users around the world, and our customers have told us that they choose Zoom for our frictionless video communications experience. * We have no way of knowing if this has been exploited in the wild, so it’s probably fine > Also of note, we have no indication that this has ever happened. * Other products have the same vulnerability > We are not alone among video conferencing providers in implementing this solution. * We decided not to fix it > Ultimately, Zoom decided not to change the application functionality And also a lovely one I haven’t seen before: * We tried to buy the researcher’s silence, but he refused > Upon his initial communication to Zoom, the researcher asked whether Zoom provides bounties for security vulnerability submissions. Zoom invited the researcher to join our private paid bug bounty program, which he declined because of non-disclosure terms. It is common industry practice to require non-disclosure for private bug bounty programs. 1. https://blog.zoom.us/wordpress/2019/07/08/response-to-video-on-concern/ https://blog.zoom.us/wordpress/2019/07/08/response-to-video-...
- raverbashing 7y ago> All first-time Zoom users, upon joining their first meeting from a given device, are asked whether they would like their video to be turned OFF. For subsequent meetings, users can configure their client video settings to turn OFF video when joining a meeting. > Additionally, system administrators can pre-configure video settings for supported devices at the time of install or change the configuration at anytime. TBH, they're not as dismissive as you're sounding them to be
- SpicyLemonZest 7y agoThat part just doesn’t seem very responsive. Unless Zoom is recommending that everyone should turn it OFF, and urgently releasing a patch to make OFF the default, why does it matter that the vulnerability is in an optional feature rather than a mandatory one?
- 7y ago
- mychael 7y agoI've lost all trust in Zoom at this point
- ubermonkey 7y ago(prior reply deleted once I read about the fucking local webserver & phantom reinstallation bullshit. Fuck zoom.)
- patates 7y ago> the Zoom client starts up. It'd be hard to miss They already have you on video at that point. The summary above is very fair, there's no point trying to throw more PR at this problem. Ignoring other issues and focusing on the main point: They need to increase security by a huge amount by implementing a simple dialog with "Yes" not selected as default. They also need to communicate why they did this to their users and be honest.
- diafygi 7y ago> But insisting Zoom change the software because it's possible some doofus might be duped into joining a meeting with someone is kinda ridiculous, IMO. In my experience (the energy sector), most of the people I interact with on Zoom would definitely fall for joining some random meeting that popped up. They are incredibly good at their field of expertise, but certainly doofuses when it comes to knowing how to click on things in zoom.
- muraiki 7y agoIt's ridiculous to install a constantly running web service that uses tricks to circumvent CORS protection and to get around Safari's protections, which were both rightly created to improve user's security. It's not a "so-called vulnerability". As the article describes, this could be used in concert with another vulnerability to achieve RCE. Combining vulnerabilities is often how RCE is attained. These actions undo the thoughtful work of information security professionals to protect users. It's astonishing to me that people can't see what's wrong here.
- 7y ago
- zongitsrinzler 7y agoDoes anyone know of any working alternatives? We use Zoom a lot, it has the most hideous UI and the worst UX but so far it's been the only video platform that reliably works with tens and hundreds of attendees.
- catalog_dna_swa 7y agoappear.in has worked well for me in the past.
- CaptainMarvel 7y agoJitsi Meet [0] is the simplest video conferencing solution that I have ever come across. To use it you go the website (or the mobile app) and that's it. You have a free, private, end-to-end encrypted, efficient, multi-participant video chat which allows screen sharing and shared document editing. It works on every modern browser, you don't need to create an account, and you don't need to install an app (except maybe on mobile OS's). It's open-source and you can run your own server. [0]: https://meet.jit.si/ https://meet.jit.si/
- _pmf_ 7y ago> Our users don’t care about security. They're not wrong. Empirically, users explicitly preferred Zoom because it lacked the "ask the user" step before starting a session. Less security is a user visible advantage.
- simias 7y agoSame problem Microsoft faced when it added "UAC" in Vista. Admittedly the implementation might not have been the best from a usability perspective but I think any attempt at implementing proper privilege management in Windows would have had many users complaining and not seeing the point. I guess the lesson here is not to give your users bad habits for the sake of convenience otherwise it'll backfire if you ever want to do things right later. MS had everybody run as root for decades before they finally decided that it might not be such a great idea after all, and then they had to face annoyed users and bad publicity. That being said I can't really imagine how having a non-intrusive "do you want to start the call" dialog before initiating the call can be considered a deal breaker. I assume you could even reduce that annoyance further by adding a "don't ask me again for this website/user/whatever" checkbox. Do you really think that would hurt Zoom significantly? I've never used their product so I can't really form an educated opinion. This is especially stupid because I have no doubt that now that it's been made public some people will abuse the vulnerability, if only for fun.
- Crinus 7y agoIt wasn't bad habits, up to Windows XP which introduced user separation on consumer oriented Windows (NT and 2K were meant for businesses and businesses who had networked PCs were really meant to use those) all personal computers were fully controlled by their users without any notion of privilege separation - this is a behavior that traces its lineage back to the original Altair 8800. Computers weren't networked and those who were were either running a different OS (NT, Unix, whatever) and/or controlled entirely by a single entity (a company). Or just didn't care and used Windows 9x. And honestly i do not think it is bad habit even today. UAC is intrusive, the main reason you do not see it as much as at the past is because applications nowadays work around it: see how Chrome or even VS Code saves the executable files for their updates to your %APPDATA% folder (where normally regular data are going) to avoid the UAC annoyance of going through Program Files (which makes the UAC protection pointless) or how app stores like Steam change the permissions to "everything allowed" to be able to modify the folder contents. People are using computers to do specific tasks they want to do, anything else is an annoyance and something they'll want to avoid. Today's security issues come from things a lot of developers and companies simply do not want to acknowledge: trying to put everything online, connect all computers together, trying to have everything controlled by whoever writes the applications users use (putting everything online is a way to do that), trying to come up with monetization schemes where users pay nothing out of their own pockets, trying to make users pay subscriptions instead of one-off fees (the excuse is often that they have to somehow keep their servers going, willfully ignoring that the developers/companies are those who decided to make something run on a server in the first place and that by doing that they are the ones in control). A lot of security issues would be gone if computers weren't so connected to each other. Sadly i do not see that happening any time soon since no developer wants to give up that sort of control (some developers nowadays do not even know how it is to not have it) and no company wants to get rid of the biggest excuse they have to ask for continuous payments. Personal computers back in the 80s and 90s were very insecure, but that didn't matter because they weren't so connected as they are today. It isn't surprising that pretty much all famous security issues of the time (like the ILOVEYOU worm) happened exactly as that connectivity started getting widespread. I think the only hope there is is that the IoT craze will blow up everyone's collective faces and realize that it might not be such a good idea to connect everything after all. Sadly the more cynical side of me thinks that what will happen instead is the introduction of more draconian user hostile measures which end up with the users losing every more control to big companies that control their devices and OSes in the name of security and usability (more like dumbability) and any voice against that would be marginalized as "you are a power user, you do not matter" (ok princess, then what are power users supposed to use after you lock down everything? - i guess the answer is somewhere between "expensive licensed workstations" and "nothing, now piss off").
- craigds 7y agoA few of our team had the Zoom app installed, but no-one had a running webserver on that port. None had used the app in a long time though. Was this maybe added in a recent version, and perhaps they just haven't updated?
- DanielleMolloy 7y agoMost of the affected users won’t be able to uninstall the Zoom client in a clean way: https://apple.stackexchange.com/questions/358651/unable-to-completely-uninstall-zoom-meeting-app https://apple.stackexchange.com/questions/358651/unable-to-c... I could not get rid of the client in my process list for weeks and regretted installing it. I will try the fix mentioned at the end of the article now (first killing the webserver). They will have a hard time regaining users trust.
- jen729w 7y agoJust this morning we were on a Skype for Business call which, predictably, was a hot mess. We mentioned Zoom. I was on their home page. I was this close [ ... ] to installing it. Now? I hope you're reading, Zoom. No chance now.
- ebg13 7y agoThe bash script shown in Edit 2 and in the gist linked in the comment are guaranteed to wipe out unrelated files.
- EnderMB 7y agoThe sad thing is that Zoom will probably get away with not fixing this, or fixing it much later than they should. If you look on Twitter, anyone that has complained about this (huge) vulnerability is being redirected back to their blog post. To make things worse, most non-technical users that have caught onto these posts are replying to say "thanks for sorting it out!" This wouldn't be the first time a company sweeps a data leak or vulnerability under the rug. I remember when the Panera Bread stuff kicked off, and all they had to do was bury their head in the sand and wait for the storm to pass. There's currently a lawsuit in progress, but will that happen for a vulnerability like this?
- cjcampbell 7y agoHIPAA provides an effective strategy for holding Zoom’s feet to the fire in cases like this. Since the company markets compliant video conferencing for healthcare professionals, they are classified as a Business Associate. It is quite likely that a well-written complaint on the HHS Office of Civil Rights site would result in further investigation and regulatory action.
- deleted 7y ago[deleted]
- xhgdvjky 7y agosoftware companies tend to be safe from this kind of thing (less everyday though). but they could lose their users
- cjcampbell 7y agoOnly insofar as that people usually do not complain. I’ve worked with software clients on OCR investigations that were prompted by far less substantial complaints.
- lawrencegs 7y ago"Additionally, if you’ve ever installed the Zoom client and then uninstalled it, you still have a localhost web server on your machine that will happily re-install the Zoom client for you, without requiring any user interaction on your behalf besides visiting a webpage. This re-install ‘feature’ continues to work to this day." So... what's the best way to really really uninstall Zoom client from our Mac?
- ilikepi 7y agoIt's mentioned in the article. After uninstalling the main application, you also have to kill the helper app named ZoomOpener. The article gives some Terminal commands to do this, but you should be able to find it in Activity Monitor if your more comfortable there. Once you kill ZoomOpener, remove it from the list of Login Items in System Preferences -> Users & Groups. Lastly delete the folder called .zoomus from your home directory. You can do this in Finder, but it'll be hidden by default, so you'll have to use Go -> Go to Folder... or some other trick to expose it.
- factorialboy 7y agoWhy don't people just use the web based Zoom client? I do this exclusively, have done so for a few months now. One of the main features of a browser is to provide a secure runtime.
- ilikepi 7y agoThere's a web client? I'd guess the reason is that, if you don't have any of the native apps installed, and you click a Zoom meeting link, the browser will download the native client installer. There's no mention at all on the download page that there is a web client.
- deleted 7y ago[deleted]
- feketegy 7y agoClick on the app icon, hold, move to Trash.
- mstade 7y agoWhich isn't actually enough, since the surreptitiously installed server will happily go and reinstall the Zoom client for you whenever you load a zoom link, or a malicious link. You have to kill the server, and remove the ~/.zoomus directory as well. This is all pretty damning to be honest.
- bloopernova 7y agoI would have loved to be a fly on the wall of the meetings where that policy was designed and approved. Did no one at all speak up and say "hey, running secret webservers on obscure ports without telling the user is shady stuff"?
- xhgdvjky 7y ago... and delete the webserver from the background
- vijaykiran 7y agoJust to be sure, I don't think that's enough. You might want to kill the running process and remove the binary (as described under "Quick Fix" section in the blog post)
- DanielleMolloy 7y agoIt is mentioned in the third paragraph already, highlighted in green. They don't offer a method of clean removal to their users. They run a web server on your machine that will reinstall Zoom on your macOS whenever it is convenient for them (secretly, without asking you first). See here: https://apple.stackexchange.com/questions/358651/unable-to-completely-uninstall-zoom-meeting-app https://apple.stackexchange.com/questions/358651/unable-to-c... That web server is exploitable, as explained in the article. Note that most Zoom users (probably lots of business people) won't be capable of following the uninstall steps necessary at the moment..
- latexr 7y agoAnother small thing (big for me) Zoom does is register their app as the handler for `tel:` links every time you launch it, with seemingly no way to disable that. Companies that make themselves the default for something on your machine by force are not to be trusted. I’m not surprised they start a web server from under their users, and that their response to the vulnerability was lacklustre.
- depr 7y agoYou might be able to remove this with https://github.com/Lord-Kamina/SwiftDefaultApps https://github.com/Lord-Kamina/SwiftDefaultApps
- latexr 7y agoI’ve opted to remove Zoom instead.
- eeeeeeeeeeeee 7y agoYep, they have lost my trust too, especially with their terrible response on the blog. And I don't trust that they simply won't remove my mitigations if I have that app on my system again.
- maloga 7y agoBtw Zoom is also reinstalling itself one minute after uninstalling it. Made a video of it here: https://news.ycombinator.com/item?id=20390755 https://news.ycombinator.com/item?id=20390755
- mstade 7y agoMy job requires me to use zoom for communications – is there anyway I can run zoom in a container or something, so that when I kill the app all traces of it are gone?
- michaelermer 7y agoThis is crazy, heres a video what happens after deleting and opening your URL. https://www.youtube.com/watch?v=DMY7Z9Fe0ic https://www.youtube.com/watch?v=DMY7Z9Fe0ic Before testing that I had the app itself removed months ago...
- hidiegomariani 7y agoJesus Christ
- Jedi72 7y agoWell, the company and product are dead to me now, gonna hassle our CTO to switch. I just really hope theres some dev at Zoom who hated this whole installing backdoors idea who's gonna have the greatest "I told you so" day at the office tomorrow.
- numbsafari 7y agoWe work with a lot of hospitals and find that video conferencing tools are often blocked by their IT departments for security reasons. I’m expecting Zoom to find itself on that list in short order.
- robbiemitchell 7y agoInteresting to me that this would be your CTO’s decision.
- Jedi72 7y agoHes my direct report-to and has ears of everyone that matters, so its really just my decision of who to pester to get it up the chain.
- deleted 7y ago[deleted]
- douglasfshearer 7y agoIt appears that two of Zoom's competitors, Blue Jeans and Webex, also use web servers on localhost: https://twitter.com/anthonypjshaw/status/1148470933901864960 https://twitter.com/anthonypjshaw/status/1148470933901864960
- phatfish 7y agoThese meeting apps feel like the browser plugins of the 2000's. There are so many that do almost the same thing they now resort to seriously insecure methods to make sure you have theirs installed and never remove it. Apparently one less click is a competitive advantage, whatever the cost.
- markwaldron 7y agoIf you're interested in seeing if you're vulnerable to this, visit this website: http://zoomzeroday.com http://zoomzeroday.com
- autotune 7y ago...no thanks. The author already mentions links you can use to check literally no reason to advertise this unless you, OP, are being malicious and/or didn't read the actual article.
- markwaldron 7y agoI did read the article, and I don't have malicious intent. I was just trying to make a more easily sharable URL for people trying to test if they are vulnerable. I include links to the medium article and an update that there is now an update released to fix this web server issue.
- deleted 7y ago[deleted]
- robbiemitchell 7y agoCan’t Zoom add their own simple prompt to the local server which gets confirmation from the user that they want to join the meeting? Just one more click and not “nasty”. It could even be 4 different Join buttons: - Video & Audio - Video Only - Audio Only - No Video or Audio
- wl 7y agoWithout the local webserver, they fall back to Safari's URL handler, which asks whether or not you wan't to start the application in question. They went through a lot of trouble to implement this ridiculous solution to avoid the kind of thing you describe.
- robbiemitchell 7y agoI mean _with_ their local webserver, can they implement their own, simple confirmation of some kind?
- rahoulb 7y agoWell - Safari asks you for confirmation. They built the local, exploitable web-server to avoid the confirmation message. Why would they go to that trouble, only to reimplement what they were trying to avoid?
- thinkmassive 7y ago“This [local webserver] is a workaround to a change introduced in Safari 12 that requires a user to confirm that they want to start the Zoom client prior to joining every meeting.” https://blog.zoom.us/wordpress/2019/07/08/response-to-video-on-concern/ https://blog.zoom.us/wordpress/2019/07/08/response-to-video-... According to Zoom the intended purpose of the local webserver is specifically to avoid the confirmation step.
- dclowd9901 7y agoWhich is why they're doubling down on not fixing it.
- maxbaines 7y agoLuckily I use Pi Hole I just Blacklisted zoom.us and zipow.com
- exabrial 7y agoWhat about Audio? Can this be used to exploit that as well?
- ubermonkey 7y agoThe whole reinstallation thing freaked me out, since I did try Zoom a while back, but apparently my own uninstall process kept the reinstallation hack at bay. By this I mean: I have no local web server running on 19421; and Your link doesn't launch or reinstall anything for me. Now, something I do that most people probably don't is periodically check StartupItems as well as the LaunchAgents and LaunchDaemons folders, so I can remove anything left over. I do not mean to trivialize this problem, because what Zoom has done here is egregious and unforgivable, BUT is it accurate to say that the reinstall behavior depends on 1, usage of Chrome and 2, the presence of a StartupItem / LaunchAgent / LaunchDaemon? I ask because it didn't work for me, even though I still had the ~/.zoomus shit in place (obvs, I don't anymore). I just want to make sure I understand it properly, and that I've taken the necessary steps to prevent Zoom's unwelcome return.
- rafaelturk 7y agoI've lost all trust in Zoom
- fortran77 7y agoI'm surprised that Mac doesn't have a built-in firewall that warns if an app installs something that listens on a port. They advertise OSX as being "secure by design."
- mikeash 7y agoThe built-in firewall does exactly that. It may not do that for things that only listen on localhost, though.
- jontas 7y agoDoes this work in the Tor browser to launch the zoom client and expose your identity? edited: after some research it is clear that this would work in the Tor browser. So if you are logged into Zoom using your real ID a malicious Tor site could launch the client and harvest your name. And if you are only using the browser bundle (and not routing all traffic through Tor) Zoom and/or Zoom+government could use this to expose the real IP of tor users.
- dakom 7y agoWould be interesting to see a list of software that installs a local server (http or otherwise) and whether or not it typically runs in the background on startup.
- jpnarayan 7y agohttps://arazilatop.blogspot.com/2019/07/thadaka-2-full-movie-download-in-hindi.html https://arazilatop.blogspot.com/2019/07/thadaka-2-full-movie...
- postit 7y agoFYI: I was able to reproduce the issue with the Linux client as well.
- cpncrunch 7y agoThe title is click-baity. What it allows is a website to automatically join you into a meeting with the camera enabled and without you asking. So it's annoying, but it doesn't let a website secretly grab your video without you knowing. The reason webrtc has permissions per site is because webrtc can indeed grab your video without you realising, so it's important to give each site permission to use your camera. This isn't the case with zoom...it pops up a massive window when you enter the meeting.
- briandear 7y ago> Second, when Zoom is installed on a Mac device by the user, a limited-functionality web server that can only respond to requests from the local machine is also installed on the device. This is a workaround to a change introduced in Safari 12 that requires a user to confirm that they want to start the Zoom client prior to joining every meeting. The local web server enables users to avoid this extra click before joining every meeting. We feel that this is a legitimate solution to a poor user experience problem, enabling our users to have faster, one-click-to-join meetings. We are not alone among video conferencing providers in implementing this solution. A workaround to legitimate Safari security improvements. I hope the Wall Street Journal and CNBC skewer this company and shred the stock price.
- EastSmith 7y agoHave been using Zoom for the last three yeara and I have recommended it to a lot of people. Seeing how they handled this accident I will never recommend them again.
- jackson1way 7y agoMessing up your decoding for weird unicode characters in your text message app is an accident, but this one wasn't an accident.
- jwr 7y agoThis is ridiculous. I am cancelling my Zoom subscription.
- JangoSteve 7y agoThis is even crazier, because a webpage could load the iframe or img tag lazily, long after the page has been opened and is in the background because the user left the tab open, and the user would have no way of knowing which page is responsible for opening Zoom. Furthermore, in Chrome, the webpage can set a timeout which brings the browser window back into focus. So for example, if Zoom usually takes about 1 second to open, then the browser could set the timeout for 1100ms, so that zoom is only visible to the user for a split second before it's backgrounded with their camera enabled. Either of the following will bring Chrome back to the foreground: setTimeout( function() { alert("Hi") }, 1100) setTimeout( function() { var win = window.open("https://www.google.com", '_blank'); win.focus(); window.close() }, 1100) The latter is a little less of an alert to the user that something has happened, since it could be used to reload the current page without the offending image or iframe tag, which would look to the user like the page just randomly reloaded itself.
- matthewbauer 7y agoIf you want to be taken seriously, don't include these dumb images in your post.
- dickeytk 7y agoI added this to my uBlock Origin filters and it has fixed it: ||localhost:19421^$all ||127.0.0.1:19421^$all
- jshipc 7y agoIt looks like RingCentral phone / meeting service may be tied up in this also. FTA, one step to clean this up is: pkill "RingCentralOpener"; rm -rf ~/.ringcentralopener; touch ~/.ringcentralopener && chmod 000 ~/.ringcentralopener; RingCentral and Zoom have a multiyear partnership. https://www.ringcentral.com/whyringcentral/company/pressreleases/ringcentral-and-zoom-video-communications-announce-multi-yea.html https://www.ringcentral.com/whyringcentral/company/pressrele...
- paultopia 7y agoDo people who understand networking better than I do (i.e., almost everyone) want to explain how to universally prevent this localhost garbage? Like, some kind of firewall, combined with a simple command line trigger to open up a port when I actually want to? There's gotta be an open-source firewall for this kind of thing, right? The notion that some random app can just spin up a server on localhost without my permission is completely insane. Also, this is why Gatekeeper, and the App Store "walled garden" are good---nothing should get the kind of permissions necessary to run a fucking localhost server that can reinstall a deleted app w/o user interaction!!
- mr_toad 7y ago> The notion that some random app can just spin up a server on localhost without my permission is completely insane. As far as I know any desktop app (userland code) can listen on a non-privileged port without permissions, on any desktop OS. I’ve seen a few programs (like R) run web servers to provide documentation (although, the server only ran temporarily).
- smarx007 7y agoHere is how I fixed the problem for myself temporarily: 1. Quit Zoom. 2. Kill the ZoomOpener process. 3. cd ~; mv .zoomus/ .zoomus.off/ 4. mkdir .zoomus && sudo chown root .zoomus; sudo chmod 600 .zoomus Now, the Safari permission prompt will show up every time you click on a Zoom link.
- codazoda 7y agoThis worked for me... In order to verify that the opener was running, I ran the following command. ps aux | grep zoom To kill the opener I ran the following. killall zoom Then I followed the rest of the instructions above to create a locked down version of the directory. You could also create a file called .zoomus instead (similar to the suggestions made farther down this comment thread).
- kccqzy 7y agoIt should be pointed that an empty directory (even if owned by root) placed in your home directory can still be deleted by you, without requiring root. You need to place a file into the directory. Or if you want something drastic, run chflags simmutable ~/.zoomus as root. This will make sure that not even root can delete it.
- smarx007 7y agoUPDATE no need to do this any more. Zoom actually conceded they were wrong and pushed out an update that removes the local webserver: https://imgur.com/gallery/INvYaH4 https://imgur.com/gallery/INvYaH4 (from the discussion below in the thread).
- shawn-butler 7y agobrew zap formula[0] worked for me to uninstall the listener.. brew update && brew cask zap -f zoomus [0]: https://github.com/Homebrew/homebrew-cask/blob/master/Casks/zoomus.rb https://github.com/Homebrew/homebrew-cask/blob/master/Casks/...
- lemax 7y agoZoom’s UX has always come off as invasive. An application default that allows hosts to enable automatic camera join is an overstep, and the lengths they go to facilitate this while ignoring long standing, industry standard appsec guidelines to prevent XSS is relatively unsurprising yet hopefully not inconsequential to their enterprise customers.
- frgotmylogin 7y agoAllowing the host to unmute participants is pretty invasive too. First time someone did that to me I was floored.
- yellowapple 7y agoThis is thoroughly disappointing, given that Zoom is among the few popular conferencing programs that aren't complete garbage for Linux users. Thankfully the Linux client doesn't appear to be affected AFAICT, but this is trust-shattering nonetheless.
- zsiddique 7y agoIs anyone noticing that port `19421` no longer has anything listening on it? We are noticing some machines suddenly stop listening on this port but they have not downloaded any update. In zoom patching the running web server without user interaction?
- azernik 7y agoThey reversed course a couple of hours ago: https://www.theverge.com/2019/7/9/20688113/zoom-apple-mac-patch-vulnerability-emergency-fix-web-server-remove https://www.theverge.com/2019/7/9/20688113/zoom-apple-mac-pa...
- zsiddique 7y agoThe odd thing is we are seeing this on clients that have not updated. So in this something they are controlling remotely?=
- bgentry 7y agoIn response to all of the well-deserved criticism, Zoom just made two updates to their blog post[1] to announce that they will be completely removing the webserver for all macOS users in a new release tonight, and also adding an option prompt going forward: JULY 9 PATCH: The patch planned for tonight (July 9) at or before 12:00 AM PT will do the following: 1. Remove the local web server entirely, once the Zoom client has been updated – We are stopping the use of a local web server on Mac devices. Once the patch is deployed, Mac users will be prompted in the Zoom user interface (UI) to update their client. Once the update is complete, the local web server will be completely removed on that device. 2. Allow users to manually uninstall Zoom – We’re adding a new option to the Zoom menu bar that will allow users to manually and completely uninstall the Zoom client, including the local web server. Once the patch is deployed, a new menu option will appear that says, “Uninstall Zoom.” By clicking that button, Zoom will be completely removed from the user’s device along with the user’s saved settings. PLANNED JULY RELEASE: Additionally, we have a planned release this weekend (July 12) that will address another security concern: video on by default. With this release: 1. First-time users who select the “Always turn off my video” box will automatically have their video preference saved. The selection will automatically be applied to the user’s Zoom client settings and their video will be OFF by default for all future meetings. 2. Returning users can update their video preferences and make video OFF by default at any time through the Zoom client settings. Edit: the new version is now released at https://zoom.us/download https://zoom.us/download [1]: https://blog.zoom.us/wordpress/2019/07/08/response-to-video-on-concern/ https://blog.zoom.us/wordpress/2019/07/08/response-to-video-...
- Jedi72 7y agoI uninstalled it via their new patch, but it doesnt remove all files. I think its just caches and logs left but who knows. If you want to purge this malware with fire you still need to follow the instructions at https://apple.stackexchange.com/questions/358651/unable-to-completely-uninstall-zoom-meeting-app https://apple.stackexchange.com/questions/358651/unable-to-c...
- heleninboodler 7y ago> Remove the local web server entirely Thank goodness. Sanity has prevailed. You know you've blown it when the following appears in a buzzfeed article about your software: > open the application called, “Terminal.” Copy and paste this text: lsof -i :19421. Press enter. You’ll get a string of mumbo jumbo. Underneath the text “PID,” copy the string of numbers underneath. Then type “kill -9” (without the quotes), add a space after -9 and paste the PID string of numbers. Press enter. The server has been killed. :D
- hidiegomariani 7y agohttps://twitter.com/FiloSottile/status/1148587616243204096 https://twitter.com/FiloSottile/status/1148587616243204096
- b212 7y agoI'd be really happy to see: a) Apple removing Zoom from the App Store (at least for a fixed amount of time before they patch* this nightmare up), b) releasing an update to MacOS that breaks Zoom's server completely (I know, I'm asking for too much here). *talking about patching is a bit exaggeration here because this is not a bug this is a fucking trojan disguised as conferencing app, I'd truly truly block them from App Store for that, as a fellow developer I'm writing this with heavy heart but the incompetency of Zooms developers is enormous here, CEO can say anything he want but I'm pretty much sure it's impossible he was not aware of the fact how the core of his product works. It's not even unethical, you really have to have no imagination to do something like this. Also - there's a different issue - Macs seem to be pretty solid when it comes to security but looks like ANY installer can just spin up web severs on our machines and we won't even know? I'm just a simple developer, not a devops, how can I prevent this in happening in the future? If they did it once they will do it again. And if not them then someone else. Any hints? Should I scan my ports every morning and see what can go through every single one of them?
- gtsteve 7y agoIt's been a while since I've been a Mac user but I used to use an app called 'Little Snitch' which would notify you about outbound traffic, perhaps it has a mode that can do something similar.
- migueltarga 7y agoI just got an update! Good job Jonathan Leitschuh! Release notes of 4.4.53932.0709: Remove local web server -We are discontinuing the use of a local web server on Mac devices. Following the update, the local web server will be completely removed from the Zoom installation Option to uninstall Zoom -Zoom users can now uninstall the Zoom desktop application and all of its components through the settings menu
- ronbeltran 7y agoI have Zoom installed on my Ubuntu 16.04 and its also vulnerable. https://jlleitschuh.org/zoom_vulnerability_poc/zoompwn_iframe.html https://jlleitschuh.org/zoom_vulnerability_poc/zoompwn_ifram...
- kccqzy 7y agoThe first time I installed Zoom, I opened up a pkg (an Installer package) and Installer said this package wanted to run a script to determine whether or not it can be installed. Usually this is for checking system version or some other harmless action. But for Zoom, this script immediately installed Zoom itself. I immediately thought something fishy was going on.
- technobrat 7y agoOne thing they were right about was this being "Standard Practice". Even spotify is doing it https://twitter.com/braintube/status/1148645026936827905 https://twitter.com/braintube/status/1148645026936827905. So how does one remove these from their machine ? I can kill the process but it will just start again when I restart the machine. Also how do they do this ? I thought all startup items will be shown under Login Items in System Preferences.
- llacb47 7y agoMight also affect Discord
- devin 7y agoBlown out of proportion. A real vulnerability I wish was handled more seriously. But at the same time, even after I “fixed” the vulnerability, my preference in Chrome to always open links for zoom, with zoom, made it nonsense. The problem is with lax browser security and CORS as a product “feature”. It is worth underscoring that the only reason this vulnerability exists is because Safari forced appropriate prompts? Zoom hacked around it, and got away with it. That’s on browsers to fix.
- abvdasker 7y agoI always thought it was paranoid to keep tape over your webcam, but this makes a pretty good case for doing that as a last line of defense. I also want to express my complete disbelief that Zoom basically installed a back door on all its users' machines. It's hard to imagine a competent engineer not understanding the security implications of building something like this. I have no special security expertise, so when I see an exploit that I can actually understand it scares the living daylights out of me. In this case just about anyone with a web page can trigger this Zoom vulnerability.
- dclowd9901 7y agoIn this day and age, I wish Apple and other laptop manufacturers had a hardwired power switch on the camera.
- xtat 7y agojust came to say: lol
- mystcb 7y ago> [UPDATE 2:35 pm PT, Tuesday 7/9] The July 9 patch to the Zoom app on Mac devices detailed below is now live. You may see a pop-up in Zoom to update your client, download it at zoom.us/download, or check for updates by opening your Zoom app window, clicking zoom.us in the top left corner of your screen, and then clicking Check for Updates. -- Looks like Zoom have decided to remove the Web Server from MAC and pushed out an update directly to the clients (before this, you couldn't get the Zoom Client to check for updates automatically) - The popup appeared post meeting. https://imgur.com/gallery/INvYaH4 https://imgur.com/gallery/INvYaH4
- nonoesp 7y agoI just received this message prompting me to "Update now." Release notes of 4.4.53932.0709: ## Remove local web server - We are discontinuing the use of a local web server on Mac devices. Following the update, the local web server will be completely removed from the Zoom installation Option to uninstall Zoom - Zoom users can now uninstall the Zoom desktop application and all of its components through the settings menu
- FiroSolutions 7y agoThey responded not to fix it which is unusual https://blog.firosolutions.com/exploits/zoomtozero/ https://blog.firosolutions.com/exploits/zoomtozero/
- rezeroed 7y agoI don't even know why laptops have cameras. Do you really need to see someone for a conversation? Mine's permanently taped.
- uglycoyote 7y agoSearching my Macbook using to see if I have this on my machine using lsof, I found that I did not have it. But there is a suspicious "Adobe Desktop Service" listening on localhost:15292. I wonder what sort of fun things that would enable a random website to run on my machine. I don't even use Abode products, willingly, on this machine. Though I probably have installed at least one in the past. I'm no infosec expert, If I wanted to figure out more about what this process was up to, how would I go about it?
- throwaway84392 7y agoIf you must use Zoom and you use GNU/Linux, run it under firejail. With firejail you can sandbox anything.
- cf512 7y agoApologies in advance if someone has already commented about this, but it would appear that Zoom removed that local web server feature for the MacOS version a few days ago: --- Current Release July 9, 2019 Version 4.4.53932.0709 New and Enhanced Features -General Features --Option to uninstall Zoom Zoom users can now uninstall the Zoom application and all of its components through the settings menu. -Resolved Issues --Removal of the local web server Zoom will be discontinuing the use of a local web server on Mac and will be completely removed from the Zoom installation. --Minor Bug Fixes (https://support.zoom.us/hc/en-us/articles/201361963-New-Updates-for-Mac-OS https://support.zoom.us/hc/en-us/articles/201361963-New-Upda...)