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Show HN: A browser extension which blocks chat/helpdesk widgets
- polymetric 8y agoI love you
- bcye 8y agook?
- YeahSureWhyNot 8y agocan it block 'this website would like to send you notifications' popups too? those irritate me more than chat widgets
- croisillon 8y agoin firefox > options > privacy > permissions > notifications > settings, you have "Block new requests asking to allow notifications"
- davidivadavid 8y agoIs there something similar in Chrome?
- jacekm 8y agochrome://settings/content/notifications Change "Ask before sending" -> "Blocked"
- newscracker 8y agoThere are sites (can't recall now) that show the notification dialog as a layer that somehow beats the browser setting.
- techsupporter 8y agoThe ones I've encountered that appear to bypass Firefox's "no you can't ask" setting are just rendering a mockup of Chrome's, well, chrome over top of the page. It's a pitiful attempt because the UI they're faking looks nothing like the browser I'm actually using (beyond rendering Chrome's UI in a page loaded by Firefox, they'll show Windows OS buttons when I'm using a Mac, or comically they'll do the reverse when Windows is still far and away the most common desktop OS).
- ak47surve 8y agoI made one for you - https://chrome.google.com/webstore/detail/block-website-notificatio/jpjjgdaekibbfkagoaalobjonlfplodg https://chrome.google.com/webstore/detail/block-website-noti...
- wjossey 8y agoI wanted to share my experience as a startup co-founder that uses Drift as both a sales tool and a help desk tool. We started using drift on day one of our product launch. Creating a user experience that is intuitive and "makes sense" from the get-go is not my forte, and we wanted to give users who were using our product a quick way to get help. We added the drift "chat icon" to the bottom right corner of our screen as a permanent way to make it easy to get in touch. Over time, we've evolved our usage and now have a permanent menu-icon which opens the chat window, rather than a permanent icon that floats. This is a better user experience on mobile, as well as just generally being less intrusive. As a support tool, Drift has been IMMENSELY valuable. We're able to respond to user requests, on average, in under 48 seconds (we monitor this). Rather than a user getting "blocked" on an issue while waiting for a help-desk response, we're able to address problems in under a minute, rather than minutes or hours. This aligns with our values as a business, and Drift has helped make that possible. As a sales tool, we've begun utilizing drift landing pages in experiments, and also as a way to help clarify questions during the sales process. Because we're mostly an "enterprise" sale at this point, it has had less of a utility as a sales tool, but I see the virtue there. As a consumer, I dislike when companies configure their chat widget to immediately prompt me after a couple of seconds of scrolling on the site. This is a configurable setting that they've opted into, and I would prefer if companies would not do this. Hopefully, over time, the statistics will show that this is a poor user experience, and companies like Drift will discourage this in the mean case, and rather encourage it only in critical moments in the user funnel. One of the challenges in marketing is that we tend to always devolve down to the mean when creating products. Having worked in ad-tech, I've been both witness to this, and fallen for this trap. We're often willing to sacrifice a large percentage of our user base for features that show an aggregate lift, rather than asking ourselves if there are other features that can cause similar lift but not alienate other segments of our population. This is the balance that needs to be struck when using a tool like Drift, and I'd encourage the team at Drift to lean into helping customers understand this balance. That being said, I have a lot of faith in David Cancel, Elias, and the team members at Drift to sort this out. They're smart, they're growing rapidly, and they'll adjust as needed.
- danrwhitcomb 8y agoHey there, wjossey! I'm an engineering lead on the Drift conversations team. Would love to hear more about what you think of Drift. Interesting point about user base alienation, is there anything specific that comes to mind in that area? Anything you think Drift could be doing better?
- soheil 8y agoThis seems like the case of anything that is possible is bound to happen at some point ie. the combination of all possibilities
- IvanK_net 8y agoIt is quite sad to see, that authors of websites can not see the problem themselves, and we have to "fix" it ourselves :(
- bcye 8y agoi dont think itll end soon :(
- numbers 8y agoThank you, had to do manually do this through my adblocker every now and then.
- bcye 8y agoglad this is helpful :)
- evanscottgray 8y agoVery cool -- the widgets are getting a little out of hand these days, I prefer when they stay minimized or at least out of your face. Thank you-- will definitely try this out! Also love the Cruip design, makes it very slick!
- frenchie4111 8y agoIt would be interesting to see a browser extension like this that keeps the chat widgets on the page, but forces them to stay minimized. I often find it painful when I actually need the widget (example: using intercom for product support) to disable my blocker & refresh the page.
- bcye 8y agothank you for the kind words, did you use the buymeacoffee link? (guessing from your username)
- evanscottgray 8y agoYes :)
- bcye 8y agothank you so much, you really made my day.
- victor9000 8y agoIs there a GitHub link? I can't seem to find it on mobile.
- tyingq 8y agoDoesn't help on mobile, but I use this chrome extension that allows you to view/download the source of other chrome extensions a lot: https://chrome.google.com/webstore/detail/chrome-extension-source-v/jifpbeccnghkjeaalbbjmodiffmgedin?hl=en https://chrome.google.com/webstore/detail/chrome-extension-s... Edit: Found the GitHub page: https://github.com/bcye/Hello-Goodbye https://github.com/bcye/Hello-Goodbye
- bcye 8y agothanks for helping out there
- wickedOne 8y agohttps://github.com/bcye/Hello-Goodbye https://github.com/bcye/Hello-Goodbye
- michaelbuckbee 8y agoWhile I applaud the effort that went into this, I'm not sure what this gains over adding a handful of additional rules into your current adblocker. Many adblockers use the EasyList of blocked domains/files, but somewhat lesser known is the EasyPrivacy list which already blocks many of these helpdesk and chat widgets [1]. 1 - https://easylist.to/easylist/easyprivacy.txt https://easylist.to/easylist/easyprivacy.txt
- zulln 8y agoI was going to write an extension the other day to block custom responses in Slack, as they gets triggered way too often in one of the workspaces I am in. While figuring out the best way of identifying those messages I realized it would be enough to just add one line to uBlock Origin rules. (for those interested: ##.c-message--custom_response)
- cptskippy 8y agoExtensions like this exist for two reasons. The first is that people don't understand adblockers or that they can be used for this purpose. The second is their UI sucks for the layman. I know how to do it in uBlock and Ghostery but that doesn't mean I want to or that it'll be 100% effective.
- frenchie4111 8y agoGhostery[1] also already blocks chat widgets. [1]: https://www.ghostery.com/ https://www.ghostery.com/
- deleted 8y ago[deleted]
- ac130kz 8y agoUblock Origin with all lists enabled deals with almost any ads (excluding some crazy js, Umatrix and Violentmonkey injections are more suitable for such stuff)
- Sir_Cmpwn 8y agoPersonal goal: avoid making the kind of software that other people make browser extensions to get rid of.
- deleted 8y ago[deleted]
- hawaiianbrah 8y agoWhy’s that? Intercom/etc are incredibly useful both to businesses and customers alike. But not necessarily all customers, I respect that. There will always be someone who doesn’t want a particular feature, etc. That doesn’t mean it isn’t valuable to someone else?
- naravara 8y agoOne of the problems is that the UX of these features is always pushy and obtrusive. The designers want to stick it in your face to make sure you use it (probably because decisions about resource allocation are based on how frequently they’re used). The result is that even potentially useful functionality gets presented in a way that’s obnoxious and makes people resent it. It’s like Clippy, but for everything.
- danenania 8y agoThey can be configured that way, but they can also be configured to hover quietly in the bottom corner until someone clicks the icon. That’s how we use intercom, and it’s definitely been a useful channel for support and for prospective customers to ask questions.
- hawaiianbrah 8y agoYep, absolutely. Same for us. And only for logged in users, at that.
- ehsankia 8y agoTo be fair, the kind of people who need this kind of help are also the kind of people that will have a hard time finding said help. I can dig deep in there to find the help desk, but I'm not sure my parents could.
- westoque 8y agoI wish chat/widgets weren’t a thing on the web. It’s not that it’s bad but I think it’s annoying how they just pop up from everywhere (mostly bottom right). It’s mostly an interface/UI problem. I wish they do it like Apple, where Apple Support has options like “Call” and “Chat” and when you click on it, that’s the only time the widget appears.
- ddebernardy 8y agoThe problem is they're not getting used properly. On the end user's end, I'd expect that most visitors don't want a chat widget following them around -- until they actually do want to chat, and they look for some kind of chat option. (I've no data to support this but anecdotes like the fact that this browser extension got released suggests me that my hunch might not be too far off.) On the company's end, you definitely do not want the chat widget visible at all times. It's costly to man the thing so users get a quick reply. On the website it's usually worthless sales contacts with trivial questions; inside the app it's often support-related stuff whose answer is a search away. The only time the pop-up should be around is when: - The site visitor or app user is actively looking for some kind of "Contact/Chat" button. - The site visitor or app user just did something you hypothesized was worth investigating. And in this case the chat should open with a question -- albeit only if a competent operator is actually around. OT aside: Intercom et al gets too expensive way too fast when you don't purge visitors that didn't sign-up and users that engaged without paying and eventually left without buying.
- bcye 8y agoagree.
- ryandrake 8y agoMaybe I’m too old, but I’d never use a chat popup. I’m also the person who, when calling tech support, mashes on the 0 button right away and repeatedly until a human answers. I simply don’t want to waste time communicating with a machine unless I’m programming. Nothing about the usual chat pop up interfaces assures me that I’d be chatting with an actual human. “Hi, how can I help?” Pop up at every random time I might be browsing? No way these guys are staffed 24/7. Probably not human. Stock photo showing pretty telephone operator? Definitely not human. If I want to type something for help, I’d honestly prefer a good, working search box.
- munchbunny 8y agoI don't mind the help desk widget if it's actually there for when you have a question. The problem is that they almost immediately morphed into to growth marketing tactics with bots saying hi and asking you if you have questions. That's just irritating.
- QuackingJimbo 8y agoPlease describe a time you've had a question and successfully used a chat widget to solve it
- deleted 8y ago[deleted]
- mosselman 8y agoMany times. Just the other day I had a question about Skylight (which we use where I work) and I was promptly helped through the widget. Granted, this could also have been done through e-mail, but it is pretty convenient to have it on-page. 99% of the implementations you encounter though are failed sales attempts. Fake human prompts like "Hi, can I help you with something?". When they are accompanied by a sound they are even more annoying. I have heard from marketing people that they convert pretty well though.
- dec0dedab0de 8y agoAmazon chat has helped me a bunch. Though its almost impossible to find when you need it.
- majikandy 8y agoSo true. You have to google to find it, finding it on the amazon site directly is much much harder.
- garmaine 8y agoThis is the primary way I interact with my bank, and with Amazon support.
- TamDenholm 8y agois there one that stops the GDPR/Cookie law popups that litter the web?
- hasperdi 8y agoYou're in luck. Try to search "I don't care about cookies" in Chrome Web store. I combine that with Vanilla cookie manager to remove all cookies except whitelisted ones after 60 minutes.
- jnellis 8y agoMost can be killed with a 'kill sticky' bookmarklet which comes in handy for increasing all kinds of real estate problems. https://alisdair.mcdiarmid.org/kill-sticky-headers/ https://alisdair.mcdiarmid.org/kill-sticky-headers/
- stevetodd 8y agoWill we ever be able to visit sites in peace again? We’ve got chat popups, cookie notices, social widgets, google amp, subscription popups...I’m sure I’m forgetting other annoyances and I haven’t even talked about the 20 tracking scripts degrading the experience invisibly on each page. On mobile it’s getting almost unbearable! On the other hand, everyone seems okay with the idea of trading privacy for free stuff...
- i_cant_speel 8y agoNewsletter signup modals. The company I work for discussed doing that for our site and I died a little on the inside that day.
- bcye 8y agowatches season 5 of silicon valley
- reaperducer 8y agoWill we ever be able to visit sites in peace again? Don't ever go to a web site for a FiatChrysler brand dealer. There's so much garbage on those that on mobile you can't even see the main content. And if you Google the phone number of a local dealer you end up with an 800 number so your call can be tracked by Google, which forwards you to another 800 number so you can be tracked by the ad agency, which forwards you to another 800 number so you can be tracked by FiatChrysler, which forwards you (if you're lucky) to the local dealer, with whom you can't communicate because all those VOIP relays have increased the latency so much it's like you're talking on a satellite phone.
- tootie 8y agoI've used those chat widgets a lot and they are by far the best way to get customer service issues addressed. They respond faster than the phone line, it's async so I can use the bathroom while they look up details, I can post links, I never have to repeat myself or ask them to repeat. Blocking these widgets seems like a terrible idea.
- m-p-3 8y agoI would just wish these widgets would remains as inconspicuous as possble, but remains easily available. If it pops up while I browsing the website for info, I already hate it. I wish chat support was offered more, I hate calling Dell Support for a technical issue.. last time I used some kind of chat with the it was for customer service/sales, and told me I had to call for tech support. It would have been easier to send pictures through the chat, oh well.
- cronix 8y agoYes, because then you'll have people who actually need support, forgot they installed this thing months ago, and think there is no support and get mad at the Company/Website for not having a support link. I think this will cause more problems than it actually solves.
- guntars 8y agoChat is great and any company should have a way to quickly contact a person with an arbitrary question. This is more for distracting pop ups, that I’m sure increase conversions, but it’s at the expense of annoying the rest of your visitors.
- johnchristopher 8y agoWhy don't you collapse it instead of killing it ? I sometimes need that chatbox.
- thih9 8y agoSome people never use them. Collapsed chatbox icon is an improvement but it still comes at a cost: requires network connections, takes some screen space and could be considered a distraction.
- bcye 8y agoYou can temporarily disable the blocker when you need it. Why I don't collapse it? I find the solution above better, since I still really find it annoying.
- MrQuincle 8y agoI've done it like this (not shown, this is not an ad). Have an image at the right bottom. People can click and only then the chat widget opens. This means very fast loading of the page and only if people click on the widget there is contact with a third party server. I think it's the best of all ways. There is an easy way to contact for the visitor, but there is no in-your-face marketing technique used on potential customers.
- solarkraft 8y agoThanks, this is useful. Now my list of annoying internet content I wish for blockers for looks like this: - Chat popups: Solved - GDPR popups: Unsolved - In-Page popups: Unsolved (get our newsletter, xd) - Notifications: Semi-solved (- Clickbait-blocker [All caps titles, listicles, stupid questions, annoying thumbnails]: Unsolved) If anyone could help me with these I'd be very, very grateful.
- whizzkid 8y agoGDPR is good for you. It is for your benefit to be able choose what is stored on the website about you. It is the websites that are making the banner look so annoying just to make you quickly click "OK, I agree" button.
- anonymousab 8y agoConsent must be obtained for tracking, right? The law requires that it's opt-in? So when the GDPR is properly enforced and implemented, there should be no difference to the end user between blocking these content elements vs. clicking No or ignoring the element, as the default is that consent has not been given.
- solarkraft 8y agoDude, I know. It's the clicking through the "learn more" links and other disguised buttons and mazes to disagree that anger me, while it could be a program doing it. Additionally, if the user just doesn't answer, the assumption must be no consent.
- seanwilson 8y agoI know chat widgets can be used in super irritating ways and people love to hate on them recently but I think they can greatly improve the user experience for the user and the vendor when done right e.g. have a prominent easy to find chat button on every page, that doesn't automatically pop-up with a stock message, where the chat operators are available and able to help you. On the website for a Chrome extension I sell, 90% of my support requests (mostly from paid users) come in through the chat widget. The low latency communication compared to email means I can solve support requests faster, with less effort on both sides and the sender ends up happier at the end. Having to receive, read, write, wait etc. over several emails is really painful and sucks up time on both sides even for simple problems and especially for complex problems. It can take several emails to understand a simple problem because most users aren't that precise e.g. "I upgraded but I can't access the paid features". I'm considering pushing all users to use the chat widget by default for support queries because of this. I wouldn't be against using some chat bot automation either (which people also complain about) to deal with common requests for the initial request message because it's really hard to 100% eliminate FAQs being asked. Especially if you're a solo founder, you want time savers like this.
- pvorb 8y agoWho's sitting on the other end of your chat window?
- seanwilson 8y agoMe right now, so a human that's able to help with pretty much any query. I can understand how having to use a chat widget with someone unhelpful replying would be a bad experience though e.g. a sales person when you had a support request, or a bot that can't help with your support request. Most chat widgets are set up to forward chat messages via email if there's nobody around and both sides can jump back on the chat widget later if they're both available at the same time which is still an improvement over just email in my opinion.
- itronitron 8y ago
- rayshan 8y agoJust want to point out that the author Bruce Roettgers is "an 16 y.o. and like to build stuff." Great job and keep up the good work! https://github.com/bcye https://github.com/bcye
- bcye 8y agohaha thanks
- viach 8y agoCan you please add blocking of "Please agree to use cookies" hollyguacamolle?
- kgwxd 8y agoCan't uBlock Origin already solve this problem?
- madrafi 8y ago- Startup invents chat widget - Chrome extension to block widget I love the internet
- bsg75 8y agoIt's interesting how much work is done to remove try things from the web (vs adding to it) to make it usable.
- bcye 8y agointeresting thought...
- unleashit 8y agoI'm probably inviting a modification, but I'm pleased to say this has no effect on the simple help desk I made for React and Node: https://github.com/unleashit/React-Help-Desk https://github.com/unleashit/React-Help-Desk Not sure why anyone would have a big issue with help desks (unless they take over your screen in an annoying way). Next will someone come up with a contact form blocker?
- tracker1 8y agoI'm pretty sure the entire point of this is because of intrusive self-opening chats for conversion, not help.
- unleashit 8y agoThe ones that are intrusive, I agree. But I think that's more of a design issue that isn't particular to help desks (which I think can be very useful to people of done tastefully). If only someone would write a plugin and that could single out all intrusive UX, I'd be the first to install it!
- quickthrower2 8y agoThey often don’t scroll out of view which can be annoying.
- argd678 8y agoI find them useful, but they often block the screen too much. See https://pulumi.io https://pulumi.io on mobile for example, the site is complete blocked.
- quickthrower2 8y agoThat site should be a UX 101 case study for bad UX, at least on mobile. First there is a cookie warning. Ok meh. Then the chat pops up in the way. Click x and it goes full screen. Click back and I’m back on HN. Go forward and I see the site again. Scroll and the chat goes full screen again. Click the full screen chat x and finally I get to view their website.
- crazy_monkey 8y agoThis is a great idea, but browser extensions are also a great way to decrease your privacy too...
- tracker1 8y agoI was once considering a switch to sprint... had gone through the process of picking a phone, selecting a service level and was half way through checkout, BAM! in your face chat, "Can I help you?" Cancelled entirely. Same thing happens with Dell, I don't think it's possible to get through an order and checkout without an intrusive chat opening up on you. I don't mind if it's an icon+label off to the side in a fixed position, it's handy if you want it. But when it opens up and interferes with you using the site in question, you lost me as a customer. And I'll actually engage with the chat to let them know they lost me because of it.
- lugg 8y agoAside from omg, buy your phone separate and month to month the contract. You should use chat widgets to get discounts. You can almost always get an extra 10-20% off from a lot of places via cs staff because that's what they're allowed to give and they're incentivised to give it to you because they want good survey feedback. Dell and Lenovo are notoriously bad with this to the point I exclusively place orders through their chat staff.
- bpye 8y agoWhen I was a student trying to work out the discounts for Dells product I found their chat widget pretty useful. I agree, it's an annoyance when it's intrusive, but having the ability to quickly speak to someone can be useful.
- AH2mdte8kPnJS 8y agoHere's the URLs from the extension in UBlock rule form: ||widget.intercom.io/ ||connect.facebook.net/en_US/sdk/xfbml.customerchat.js ||assets.producthunt.com/assets/upwigloader.js ||js.driftt.com/include/ ||crisp.chat/ (These can be copied directly into UBO's My Filter section)
- tgtweak 8y ago> Blocks product hunt > Product hunt users love it > #3 on product hunt
- bcye 8y agolol it worked.
- nvr219 8y agovery good
- bcye 8y agoI have also added this to the GitHub repository. Just download it from the website https://hellogoodbye.app https://hellogoodbye.app
- tnsittpsif 8y agoHow would i go about using it with a Pi-Hole? Do I just add https://raw.githubusercontent.com/bcye/Hello-Goodbye/master/filterlist.txt https://raw.githubusercontent.com/bcye/Hello-Goodbye/master/... to the list of block lists? I don't see a redirect IP on your filter list (something like 0.0.0.0). Do I have to manually edit it? Thank you!
- DavideNL 8y agoYou can not do this with Pihole, because Pihole can only block entire hosts/ip-adddresses (and not only specific scripts on a host.) That's why you should keep using uBlock Origin/a browser content blocker, even if you use a Pihole.
- ConcernedCoder 8y agoAnyone else freaked-out when a bank or something like TD Ameritrade uses Facebook's chat? I mean, they don't know enough about me already, now they have to know exactly how much I have in my brokerage?
- proactivesvcs 8y agoDaniel's "No, Thanks" add-on for Firefox and Chrome can do this, as well as hiding other similar web annoyances. https://www.kiboke-studio.hr/browser-extensions/ https://www.kiboke-studio.hr/browser-extensions/
- bcye 8y agodidnt know that
- oliwarner 8y agoI thoroughly recommend installing NoScript. I've set it to only trust first-party-domain scripts and those from a few hand-picked sites. This does occasionally mean I'm confronted by a broken site or feature, but all I have to do is look at the list and work out what's missing. It's usually an obvious CDN.
- bcye 8y agoI didn't know you could set it that detailed, thanks for mentioning that.
- ryandrake 8y agoI wish browsers would simply block everything that animates, with a per-site opt-in for sites like YouTube where I expect video or motion. Define “animation” loosely enough and it could encompass chat pop ups, subscribe-to-newsletter pop ups, artsy “intros”, scrolljacking, and other unexpected distractions.
- GordonS 8y agoWhat annoys me most of all about these things is when they immediately popup when I first visit a site - no, I don't have any questions, because I haven't even looked at a single word of text yet!
- ndnxhs 8y agoAnd then they send you a message first to pressure you in to talking as well as making you feel watched
- reaperducer 8y agoAnd then you get a pop-up asking to subscribe to the newsletter of a company whose product you know nothing about.
- pxtail 8y agoDon't forget about "leaving already?" popup when one moves cursor diagonally towards tab/top area
- dosy 8y agojust like in a physical store. when you're shopping for clothes and some overeager sales assistant comes to hovers around you asking if you need any help. sometimes it's useful but sometimes it's annoying and you just want to be left alone to look yourself.
- jkaljundi 8y agoWas using Snapengage before Intercom and the option to set chats to appear after x seconds (usually used 45-90) or pages visited was so good. The response rates were actually higher than for the more dumb Intercom immediate popups.
- kylekuzma 8y agotest
- kylekuzma 8y agoTESTING!!!
- cyberferret 8y agoCongratulations. You have just helped take away the #1 support mechanism for our SaaS. Can I just redirect all my irate customers to your email when they cannot reach our support team within minutes like they do now after installing your extension?
- bcye 8y agoThe extension allows the user to temporarily show the widgets, in case the user does need support, but yes it would actually be a lot of fun if you would redirect them to hello@hellogoodbye.app
- cyberferret 8y agoFunny, you know I think the commenters on here and PH are mainly hobbyist or work in large corporates and don't actually have to run a web service to make profit it seems. The comments about cookie privacy and GDPR etc. just proves that they don't have a clue about the legal aspects of running a web service. Yeah I get that some sites use popup chats that are annoying as heck, but by and large, they are a tool to get more engagement and interactivity with the visitor. Perhaps I should write a Chrome extension that removes credit card forms from all web sites so people aren't forced to send money to anyone. Who knows, might even make it to #1 on ProductHunt.
- bcye 8y agoI think those people that are commenting on here and PH are mainly people that are annoyed that 50% of their browser screen is taken up by widgets, while they are being followed around by 20 trackers (seriously why do people need facebook, google, adobe and crazyegg analytics on their site) These widgets are just being abused to extract just a little more conversion rate. You're just missing the point. By the way, what do you think about my offer? I was being serious, would be funny to have all the support emails redirected to me.
- skilled 8y agoI feel like chat widgets have become the new email popups. Extremely annoying when you get asked if you need help one second after landing. Not to mention that many widgets also play a sound. Saving this extension for later to go over the source. :-)
- avodonosov 8y agoNo link to the source code
- bcye 8y agoin the top right corner of the website or here https://github.com/bcye/Hello-Goodbye https://github.com/bcye/Hello-Goodbye sorry i didnt make it obvious enough.
- avodonosov 8y agoI saw the octocat at the top right, but it's not a link - tapped it 20 times without success (mobile chrome)
- bcye 8y agodoes it still not work?
- avodonosov 8y agoWorks now (and looks differently - a black octocat on white triangle backgroud; previosly it was a purple shadow on black bacground)
- vldo 8y agoI honestly liked the website more than the extension. And disliked the promotion of having productuhunt before the brand. For the same purpose, I already use kill sticky headers.
- dreamcompiler 8y agoThis doesn't bother me nearly as often as the inevitable popup asking me to "sign up" with my email address. Does anybody ever enter an email address into these things?
- thecodemonkey 8y agoI totally agree that the chats popping up can be annoying. We've been using Intercom for a while now at geocod.io, and changed the settings last year to not have automatic messages. The icon is still hovering in the corner, but you have to actively press it to reach out to us.
- k0t0n0 8y agoneat; why haven't I thought of this before.
- aazarshad 8y agoWhy would have such kind of extension? Yes, it’s annoying but mostly helpful.
- newscracker 8y agoChats popping up, covering a considerably big part of the screen and auto playing a sound – that's what's so annoying about these! If there were just a small icon and text that would open up only when the user acts on it, that'd be fine. Here's the master filter list [1] published by this site that can be added for uBlock Origin, with tidiochat added by me at the end (I can't sign up for GitHub just to send a PR for this): ||widget.intercom.io/* ||connect.facebook.net/en_US/sdk/xfbml.customerchat.js ||assets.producthunt.com/assets/upwigloader.js ||js.driftt.com/include/* ||*.crisp.chat/* ||*.intergram.xyz/js/* ||widget.mfy.im/* ||connect.podium.com/* ||app.hubspot.com/* ||static.getchipbot.com/* ||static.zdassets.com/ekr/snippet.js^ ||www.couchbase.com/webfiles/1552355627964/js/contact-popup-form.js ||tidiochat.com/ [1]: https://raw.githubusercontent.com/bcye/Hello-Goodbye/master/filterlist.txt https://raw.githubusercontent.com/bcye/Hello-Goodbye/master/...
- roryokane 8y agoI made a GitHub Issue with that suggestion for you: https://github.com/bcye/Hello-Goodbye/issues/16 https://github.com/bcye/Hello-Goodbye/issues/16
- dosy 8y agonearly 500 votes, top of show, but chrome web store shows zero users. I don't think popularity on hn anymore indicates product market fit.