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Cybersecurity Incident Involving Consumer Information
- matthewcford 9y agoNice for Equifax that this happened before GDPR is enforced and they would have been fined 4 per cent of turnover.
- provost 9y ago> approximately 143 million U.S. consumers. This was only a matter of time. We can rotate credit card numbers, but sadly not a SSN. I wish I could rotate my US social security number when significant exposure happens (this would be the 4th or 5th time in 24 months my data has been exposed). Assuming legislation passed that allowed you to cancel an exposed SSN and get a new one, what would it take for that to happen? Surely it's not just the one agency (SSA) that would need to make the change, but multiple agencies would need to coordinate the change? (And of course, I would be personally responsible for informing my banks, brokerages, loan agencies, etc of my new SSN) Does anyone have insight into how this could work?
- tyingq 9y agoSo half the US population? Ugh.
- Balgair 9y agoIt's about 2/3rds of 'working' Americans.
- shubb 9y agoIt sounds like ssn is not fit for purpose. If the gov is going to issue a 'secret number ' why not a 2fa device?
- xur17 9y agoI really wish they would issue something like this. Or put a smartcard in my driver's license (I'm sure there are privacy implications to this though).
- maxerickson 9y agoEven the level of standardization proposed for Real ID was met with enormous push back. The long term solution is to figure out how to make financial companies feel the pain of fraudulent accounts. Like maybe when they open an account without doing a sufficient level of verification they should have to pay the victim of the fraud $5000 (in addition to covering any damages they cause).
- losteric 9y agoPlus stronger regulation of how data is stored. Personal information is valuable - banks have security requirements, why not institutions like this?
- SomeStupidPoint 9y agoThe real problem is that SSNs are used double-duty as an identifier and authentication mechanism. This has been predictably bad for security.
- ceejayoz 9y agoEstonia does this. https://en.wikipedia.org/wiki/Estonian_ID_card https://en.wikipedia.org/wiki/Estonian_ID_card
- alehul 9y agoThe SSN was never intended as a national ID. It was originally created alongside the Social Security Administration, to track what individuals put in and what they take out. People only received one upon becoming employed. Over time, the IRS realized that it could be used as a national ID, and adopted it for that purpose. They encouraged people to obtain one from a young age (even for their newborn children), and it was used to replace the original 'honor system' of 'How many children do you have?' tax discounts; now they'd need to register their child with a SSN. Companies eventually began piggybacking on the number as a national identifier (due to our lack of one), and voila. We're left with an awfully insecure identification system that shouldn't be an identification system for much in the first place. For anyone interested in more: https://www.youtube.com/watch?v=Erp8IAUouus https://www.youtube.com/watch?v=Erp8IAUouus, and the sources below the video.
- Pyxl101 9y agoNot only was SSN not intended to be a national id, it was explicitly not supposed to be a national id. In the era when SSN was established, Nazi Germany and its emphasis on "papers, please" was on the public's mind. SSN was intended to be used solely for tax purposes, not as a form of national identity. There were legal constraints on when government agencies can even ask for SSN, limited to legitimate tax purposes. Sadly, these protections have been whittled down over time: https://www.bloomberg.com/view/articles/2016-09-15/this-loophole-ends-the-privacy-of-social-security-numbers https://www.bloomberg.com/view/articles/2016-09-15/this-loop... > Federal law is supposed to protect the privacy of your Social Security number from government inquiries -- but apparently that doesn’t extend to a check on whether you’ve paid back taxes and child support. In a decision with worrying implications for those who oppose a single national identification number, a divided federal appeals court has rejected a lawyer’s refusal to submit his Social Security number along with his renewal of Maryland bar membership. > The state says it needs Social Security numbers to make sure lawyers’ child support and taxes are up to date. The court’s majority said that was enough to fit the Social Security number under the federal law that allows states to use your number for tax purposes. That definition is so loose that it enables states to ask for your Social Security number pretty much whenever they want -- even when their records have been hacked. Really, the government should make it possible for citizens to create an arbitrary number of different tax ids (SSNs), as many as they want. One for every firm they do business with, one for every employer, and so on.
- dragonwriter 9y agoThe SSN is not issued by government as a secret number, but a necessarily-shared number between you, government agencies, employers, financial institutions, and many other parties. The error is that many of the parties with which it must be shared treat it (for authentication purposes) as if it were a shared secret between that party and you (though they often don't do so for security purposes—and, as they often must share it with certain third parties, sometimes cannot do so) even though it is known to be a widely-shared non-secret.
- rocqua 9y agoSSNs were expressly intended not to be used as identification or authentication. Thing is, there was not alternative that people were guaranteed to have. I get it on principle, we don't like government giving us tracking numbers. It just seems totally impractical not to have this though.
- SAI_Peregrinus 9y agoPublic-key crypto has been around since the late 1970s. Smart cards have been around since the 1990s. Two decades is nowhere near enough time for these sorts of changes to go through, you have to wait for all the past generation's lawmakers to retire/die and be replaced. Getting financial institutions to adopt new things that don't directly make them money is even harder.
- zeta0134 9y agoI think the true error in process is that a SSN is considered to be a secret, unique ID, and many (many!) institutions allow you to use it as a proof of identity. It's short, guessable, would fail all of their own password requirements, and yet somehow it gets a free pass. I just consider my SSN to be public, and move about my digital life with that assumption. I don't go plastering it on walls, but if I encounter a business or process that uses by SSN instead of proper two-factor authentication (...a large number of credit-based companies and financial institutions, sadly) my trust in them simply plummets, the same as it would for the login I use on less secure forum sites.
- eterm 9y agoExactly. In the UK we have a National Insurance number, but it's stated over and over again that: This is not proof of identity. Anywhere it is referenced it is repeated that it should not be used as proof of identity and not given to anyone as such. SSNs should be treated the same way, but that would require a culture change. Perhaps having 150m of them 'leaked' will bring about that change. Such a change could also be brought about through legislation making it not legal to ask for SSN as proof of ID (i.e. can only ask for SSN when required for the purposes it is intended for), but legislating such things is likely even further from your culture.
- noja 9y ago> This is not proof of identity. What is it then? I've seen it used as a quasi-password by car hire companies to access driving license history.
- maxerickson 9y agoThey can use it as a key to the database without treating it as proof of identity. (I don't know that they do, it's just that the one doesn't necessarily follow from the other)
- DINKDINK 9y ago>What is it then? It is the username you are issued by the government. It is solely used to identify you.
- andirk 9y agoI believe you CAN change your SSN https://faq.ssa.gov/link/portal/34011/34019/article/3789/can-i-change-my-social-security-number https://faq.ssa.gov/link/portal/34011/34019/article/3789/can... . Especially if you have "cultural objections to certain numbers".
- ceejayoz 9y agoYou can, but in very specific cases. The "cultural objections" bit requires documentation from a legitimate religious organization - you can't just say 123-45-6789 is the mark of Satan.
- duncan_bayne 9y ago> legitimate religious organization I've seen variations on this for exemption from educational requirements, ID requirements, medical requirements, and the like. It's always struck me as odd that one _can't_ give as a reason "I have rationally concluded, based on the evidence I present here, that I will take X course of action." But one _can_ say "I have been advised to take X course of action by a group of people who pinky-promise that they are authorised representatives of a sky fairy who suggested X to a hallucinating man several thousand years ago."
- tripzilch 9y ago> you can't just say 123-45-6789 is the mark of Satan Obviously you can't say it out loud, because you might evoke the wrath of the Old Ones. Additionally, you can just engrave the surface your ID-card with the correct symbols in charcoal, a salted circle (actual salt, not the cryptographic kind), maybe some blood, and you should really be fine for most practical purposes. I mean, this is not the Middle Ages any more. You can just Google this stuff.
- elipsey 9y agoRequiring better proof of identity would create friction to consumer credit transactions.
- PeterisP 9y agoYes it would, and that (the extra friction) is exactly what should be done to fix the identity theft problem. It's far too easy to get credit in your name, so easy that it can be done by others. But the change won't happen by itself unless a shift of liability away from the users makes it so that every company doing anything on credit sees that it obviously makes business sense for them to implement the extra friction (and suffer from it) because otherwise they are paying out money to fraudsters instead of trying to collect that from the impersonated people.
- elipsey 9y agoSorry, what I meant was: that's not happening because the status quo is better for the people who make the rules. :)
- gaius 9y agoWell, good. People buy too much junk anyway - having to jump through a hoop or two to do it would make people think - do I really need this?
- ericd 9y agoIf only someone could invent a way to verify their identity without sharing their secret key... But in all seriousness, we need to find ways to make real identity authentication user friendly, a la Yubikey, and then drive companies to replace this insane SSN-based system.
- dannylandau 9y agoCan some form of biometrics prevent such incidents going forward?
- tazard 9y agoOnly until someone lifts your fingerprints or the like. And those are also difficult too change.
- ceejayoz 9y agoNo. Link says it was a vulnerability in their website, so adding biometrics would've probably just meant your biometrics would've been leaked alongside your SSN.
- cypherpundit 9y agonot if the digital ID with biometrics was on a public ledger and only you had the key....
- tdb7893 9y agoMost are falsifiable and they are hard to do over the Internet (and are easier to fake over the internet). Also you can't change the info if there is a breach
- FuriouslyAdrift 9y agoBiometrics are more useful as an enhancing measure to verify identity but not for gaining access. Once compromised, it's forever. One can even fake DNA if you have enough time, money and expertise...
- courtewing 9y agoI strongly encourage anyone in the US to put a full credit security freeze on all three credit agencies. When a credit freeze is in place, you still have access to all of your existing loan accounts and whatnot (e.g. credit cards), but lenders cannot access your credit to open new accounts unless you want them to. It's not difficult nor expensive to do, and the freeze lasts until you decide to revoke it. Whenever you need to allow access to your credit (credit check for rent, taking out a loan, etc), you can temporarily lift your credit freeze for a small fee. The fees associated with this are going to be much cheaper than any of the professional "identify protection" services that exist out there, and the freeze is significantly more effective at protecting you. When a company leaks your social security number and personal details, which almost certainly will happen at some point if it hasn't already, then opening fraudulent accounts in your name isn't the only risk you face, but it's an obvious and dangerous possibility that can ruin you financially or make you spend a considerable amount of time and energy fixing the situation. For every person in the US with kids, I also strongly suggest that you freeze their credit as well. There's no good reason for your 13 year old to take out a loan, but identity thieves don't care about how old their victim is.
- bognition 9y agoYou've sold me, now tell me how to do it
- courtewing 9y agoYou have to place the freeze on each of the three credit agencies individually. In most states it's $10 each, but it can vary state to state. https://www.freeze.equifax.com/Freeze/jsp/SFF_PersonalIDInfo.jsp https://www.freeze.equifax.com/Freeze/jsp/SFF_PersonalIDInfo... https://www.transunion.com/credit-freeze/place-credit-freeze https://www.transunion.com/credit-freeze/place-credit-freeze https://www.experian.com/freeze/center.html https://www.experian.com/freeze/center.html
- rcoder 9y ago/me sighs The Equifax site appears broken in at least some browsers. Transunion wants me to sign up for an online account, and Experian charges a $10 fee in my state to place a freeze. All three want to collect my name, DOB, SSN, etc. _again_ in order to sign up. This is complete and utter BS. Credit reporting agencies are one of the greatest/worst rackets in the modern financial system.
- cdubzzz 9y agoLovely. I just had to give Equifax a bunch of my own info after having my identity stolen[0]. When dealing with this, I was amazed at how technically inept all three agencies seem to be. Not to mention the extent to which they use SSN and other PII to "verify" during phone calls, and try to sell their credit monitoring services to you. This sort of thing should be provided for free by these companies if they are going to be managing such valuable data. [0] https://chrxs.net/articles/2017/03/23/responding-to-identity-theft/ https://chrxs.net/articles/2017/03/23/responding-to-identity...
- cjhanks 9y agoIs anyone being punished for all of the massive security breaches which appear to be happening on a nearly daily basis?
- g051051 9y agoWell, they try to find and convict the hackers, of course. Or did you mean the companies like Equifax, or Target, or Home Depot that are the victims of the break-ins?
- ceejayoz 9y agoIn some of these cases, the victims have been negligent with the data entrusted to them by consumers, who are themselves victims.
- cjhanks 9y agoI mean the companies like Equifax. Is there nothing illegal about being careless enough to leak this much important information to hackers? I personally think they should be held accountable.
- g051051 9y agoAccountable for what? That they're a target for hackers, who managed to break into their network? How is that careless? There's no such thing as perfect security.
- Nelson69 9y agoThis case seems a little different in that it's pretty difficult to not have your personal information in their system. You roll in to Target or Home Depot, you decide to pay with a check, card or cash. You decide to give them your information or not. You decide if you want to go back after they mismanage your information. Can you opt out of Equifax's business and still get credit or loans? Can you even opt out at all?
- ceejayoz 9y ago> Equifax has established a dedicated website, www.equifaxsecurity2017.com, to help consumers determine if their information has been potentially impacted and to sign up for credit file monitoring and identity theft protection. Really? "We lost your info. Sign up for our credit monitoring service!"
- cdubzzz 9y agoYep. All three do this and it drives me nuts. This instance is especially terrible given that Equifax is the breached service.
- KekDemaga 9y ago"We lost 100 million plus social security numbers, give us your social security number so we can keep you safe"
- tombrossman 9y agoI note that equifaxsecurity2018.com is already registered, but equifaxsecurity2019.com is available.
- QUFB 9y agoNot anymore.
- wavefunction 9y agoWhat's terrible is companies using SSNs at all.
- themark 9y agoI expect this wont be the only bad news that is released today and tomorrow given the impending death and destruction coming this weekend.
- dangayle 9y agoOh nice. A company that does nothing but collect personal information. I’m already in their identity protection program, so I'm a little nonplussed at this.
- jcranendonk 9y agoAre you extremely surprised at this, or not at all? Just from context, I can't quite decide which it is.
- dangayle 9y agoI'm not at all surprised, but I am disappointed (to say the least).
- knowuh 9y ago> Credit reporting agencies are one of the greatest/worst rackets in the modern financial system Can someone notify me when the class action has been initiated?
- maxerickson 9y agoIf you want to win big, initiate it. Members of the class are likely to get something stupid like free credit monitoring from Equifax.
- juancampa 9y agoThey are already offering exactly that. https://www.equifaxsecurity2017.com/ https://www.equifaxsecurity2017.com/
- dwyerm 9y agoI'll bet $5 that signing up for their monitoring service comes with a class-action waiver sweetener.
- snsr 9y ago> I'll bet $5 that signing up for their monitoring service comes with a class-action waiver It does indeed. https://trustedidpremier.com/static/terms https://trustedidpremier.com/static/terms
- mikestew 9y agoPlease highlight the part where it specifically says one waives the right to sue Equifax over the data breach. Because the agreement is specific about what it covers.
- xur17 9y agoHow would one initiate this? Contact a lawyer?
- 9y ago
- andirk 9y agoOddly, on their website equifax.com , they offer a solution to see if your identity is stolen by using a website created today called equifaxsecurity2017.com , which then offers the solution to 'enroll' which sends you to a website created a week ago called trustedidpremier.com . At which point you are to enter your identity information. Um.
- Thriptic 9y agoUnverified cert too -_-
- rocqua 9y agoThe plain domain yields a 404. Cert for me seems to be signed by amazon. https://trustedidpremier.com/ https://trustedidpremier.com/
- Thriptic 9y agoWhat I mean to say is it's not validated* They should have hosted this on a domain associated with the company and validated the cert with the business
- jack8daniels2 9y agoAnd trustedidpremier.com was registered a week ago. https://whois.domaintools.com/trustedidpremier.com https://whois.domaintools.com/trustedidpremier.com
- bodz 9y agoTrustedID is an identity protection company that's been around for awhile (many companies use them as the contracted company to do credit monitoring after a breach). TrustedID is actually owned by Equifax (who were just hacked.. irony), and so my guess is that "TrustedID Premiere" is a newly created offering from Equifax/TrustedID to deal specifically with this major breach.
- ibejoeb 9y ago
- error54 9y ago> Equifax discovered the unauthorized access on July 29 Well over a month later and they're just now getting around to telling people about a security breach that could affect almost half of all Americans... How is this ok/legal?
- freehunter 9y agoThe law gives them time to try to fix the problem before telling every hacker in the world about it.
- mannykannot 9y agoIn this context, there are two sorts of black-hat hackers: those who already know of the exploit, and those who do not. If it takes over a month to shut out the latter, then there is another problem.
- bodz 9y agoDiscovering a breach is only a fraction of what has to happen before customers/public should be notified of said breach. It's not very helpful to anyone if you put out a press release that just says "we discovered a breach but have no idea who, if anyone, was affected, we have no idea what was stolen, and we have no idea who did it." There have to be investigations that happen prior to any of that being known/released. Investigations to find this type of stuff out usually takes months, and typically involves the FBI or other agencies, which sometimes will actually ask you to keep news of the breach quiet if it might help them track down the perpetrators. You also want time to fix the issue before you go tell the entire world that there's a hole in your security. I work in cybersec and I would actually say that under 1.5 months from discovery of unauthorized access to releasing this press release (and already having the equifaxsecurity2017 website up and running) is astonishingly fast work.
- mannykannot 9y agoThat seems reasonable, up to a point, but it also looks potentially self-serving and open to abuse (especially given the news about stock sales by insiders.) If a company in a position with this level of risk cannot staunch the leak within hours, it should be required to curtail its activities to the extent necessary to stop further leakage, until it has the proximate cause of the problem under control. Nor should the instigation of credit monitoring be delayed until the investigation is complete. To pick a contemporary analogy, it would be like not informing the public of an approaching hurricane until its precise point of landfall has been determined.
- pgrote 9y agoTime for criminal penalties for the management team. A breach like this will affect thousands of people monetarily and suck time from them they could have used elsewhere. If you've ever dealt with something like this, you know the hours it takes to rectify the damage. The only way corporations will learn to appreciate data security is when management teams suffer criminal penalties.
- bmon 9y agoI don't think it's fair to be throwing any individuals under the bus like that. There's obviously been several failures at multiple levels but the company as a whole will have to face the consequences, not just a few managers it decides to use as scapegoats.
- aidos 9y agoWell, except for this: "Three Equifax Inc. senior executives sold shares worth almost $1.8 million in the days after the company discovered a security breach that may have compromised information on about 143 million U.S. consumers." https://www.bloomberg.com/news/articles/2017-09-07/three-equifax-executives-sold-stock-before-revealing-cyber-hack https://www.bloomberg.com/news/articles/2017-09-07/three-equ...
- scott00 9y agoHah, that's actually excellent news for those hoping for criminal consequences. It might be hard to put anybody in jail for their security negligence, but to me it looks like those three have served themselves up on a platter for an insider trading conviction.
- notyourday 9y ago> I don't think it's fair to be throwing any individuals under the bus like that. There's obviously been several failures at multiple levels but the company as a whole will have to face the consequences, not just a few managers it decides to use as scapegoats. Why not?
- 9y ago
- mrguyorama 9y ago>Exploited a US website application vulnerability >The information accessed primarily includes names, Social Security numbers... credit card numbers for approximately 209,000 U.S. consumers, and certain dispute documents with personal identifying information for approximately 182,000 U.S. consumers, were accessed Was all this data available and accessible through the same application? I wonder how likely it was something incredibly trivial, like SQL injection, or whether they were truly targeted and infiltrated
- tryingagainbro 9y agoIf it's online, it will be hacked and exposed. The new reality! Let's just try to limit what info we give to companies, knowing it will be leaked soon or later.
- zwerdlds 9y agoThe problem with this is the major reporting bureaus source their information from banks and credit card companies. The data gets out of their hands quickly, and you don't have the option to protect it in the first place. My opinion is that the only real solution is to internalize the externalities via fines, taxes, or regulation.
- mimg 9y agoIn the case of Equifax customer data was given to them by creditors. Customers had no say.
- empath75 9y agoThis is horrendously bad.
- axelluke 9y agoIt makes me wonder how they set up their security infrastructure. Were the hackers able to freely access their HSMs? Do they not monitor access? Would be nice if some form of RCA is made public.
- noncoml 9y agoToo big to punish?
- geetfun 9y agoLike the old saying... you owe the bank 10 thousand dollars? Your problem. You owe them 10 billion? Their problem.
- ge96 9y ago>The company said that it discovered the intrusion on July 29 Why is this posted now?
- quuquuquu 9y agoThose consultants and experts need a month of pay to be called in to "brainstorm a response", of course :) And the response is great. "Please give us your SSN and last name, so that we can check to see if we exposed your info to being stolen ^.^ BRB TIME TO SELL ALL MY STOCK THANK U FOR UR PATRONAGE LOL ^.^"
- liberte82 9y agoAlso if you sign up for our monitoring service you waive the right to a class action suit.
- deleted 9y ago[deleted]
- ge96 9y agoHow do you know if this affects you?
- james-skemp 9y agoThat's what I came here for too. They have a site (go to Equifax for a notification banner) but providing the information they want just tells me to check back later. From the text I would assume I wasn't impacted, despite the fact that it seems almost everyone who used the site would have been. Edit: Seems that if you have a date you're impacted. https://www.reddit.com/r/personalfinance/comments/6yq36a/equifax_reports_cyber_incident_may_affect_143/dmpbqlr/ https://www.reddit.com/r/personalfinance/comments/6yq36a/equ...
- ge96 9y agoHave a date? Thanks for the info will check it out, I suppose one saving grace for me is my credit is destroyed. edit: that's funny "I know we just lost your SSN, but could you type it in again?" Also curious if by asking for the last six makes search faster, probably. site to check impact: https://trustedidpremier.com/eligibility/eligibility.html https://trustedidpremier.com/eligibility/eligibility.html Edit that link (trusted) doesn't even say equifax in it, pulled it from Reddit, would be funny if it was a phishing site Edit: this one looks more legit https://www.equifaxsecurity2017.com/potential-impact/ https://www.equifaxsecurity2017.com/potential-impact/ Still not the main domain
- ajoy 9y agoseems to be linked to from the main equifax site : https://www.equifax.com/personal/ https://www.equifax.com/personal/ (see banner at top)
- damnfine 9y agoIf you live/lived in the usa, and have ever had credit here, this affects you.
- tripzilch 9y agoAs far as I've understood, if you're an American with a credit card.
- unclebucknasty 9y ago>Equifax said that, it had hired a cybersecurity firm to conduct a review to determine the scale of the invasion. I think most people are unaware of the depth of data Equifax has on them, beyond simple credit scores (e.g. health information). Which makes the above quote from the article even more unconscionable. There should be no need for an outside firm to figure out what happened. They should have in-house expertise that is unmatched (although third-party audits ahead of time would be wise).
- hrehhf 9y agoSuppose Alice is a "victim of identity theft". BigBank gives $10k to Fraudster as a loan, thinking that Alice is the actual recipient. Experian, Transunion and Equifax report this loan as a debt which Alice owes to BigBank. Who is the real victim? The credit reporting agencies want to convince people that the consumer is the victim, and so Alice bears the burden and risk of clearing her name. But it is the credit reporting agencies inflicting this upon Alice. BigBank is the victim who lost money, and BigBank bears the responsibility for making the mistake of giving out a loan in Alice's name. The Fraudster committed a crime against BigBank, not against Alice. It is Experian, Transunion and Equifax, by holding this fraudulent loan against Alice, who are victimizing Alice. The idea that Alice was victimized by Fraudster is a concept being perpetuated by the credit reporting agencies as a way to absolve themselves of responsibility, and place the burden upon the consumer, and to avoid realistic identity-verifiction which might slow or complicate the practice of issuing large amounts of debt to the general public.
- Simon_says 9y agoThis is very clearly what's going on. Fraud is uncommon enough and the cost of fraud to the banks is smaller than the cost of reducing the velocity of money and loan-making, so the problem will never get fixed so long as it depends on the banks to initiate the fix.
- adrr 9y agoWork at a financial firm and have built a bunch of identity theft detection features. Curious what your fix would be. Identity theft and friendly fraud losses are in the tens of billions annually and identity verification services is a huge industry.
- fweespeech 9y agoBanks carry the risk like they do for credit cards, consumers carry $100 of the risk and the risk to their credit rating.
- wolco 9y ago
- arikr 9y agoHm, I tried using their tool to see if I've been impacted: https://www.equifaxsecurity2017.com/potential-impact/ https://www.equifaxsecurity2017.com/potential-impact/ Which says it would tell me if I'm likely impacted, but instead it just gives a date where I can enroll in some free product, but no info on whether I'm likely compromised. Anyone have a workaround? This is important to anyone that wants to identify if they've been "pwned."
- comex 9y agoI got the same page, but then I tried putting in a fake name and got: > Thank You > Based on the information provided, we believe that your personal information was not impacted by this incident. So if you just get the enrollment date, I think that means you’re affected.
- ovao 9y agoYou can proceed with the enrollment anyway, even if you receive that message, with any set of six digits and any set of characters for the last name and receive a message indicating that you're enrolled. I watched the video of the CEO describing what Equifax was doing in response to the incident and he does not specifically name "equifaxsecurity2017.com" or "trustedidpremier.com" as the sites they've set up, only that they've set up a special website.
- ovao 9y agoTo that end: if you're an HN user with the last name "HHHHHH" and with a Social Security number ending in 000000, don't worry about enrolling. I very helpfully took care of it for you!
- scruple 9y agoFrom the r/personalfinance thread, the site kicks back 3 different JSON status messages: "message-deferred": "Thank You -- Your enrollment date for TrustedID Premier is: xxxxxx Please be sure to mark your calendar as you will not receive additional reminders. On or after your enrollment date, please return to faq.trustedidpremier.com and click the link to continue through the enrollment process." "message-success": "Thank You -- Based on the information provided, we believe that your personal information may have been impacted by this incident. Click the button below to continue your enrollment in TrustedID Premier." "message-not-impacted": "Thank You -- Based on the information provided, we believe that your personal information was not impacted by this incident. Click the button below to continue your enrollment in TrustedID Premier"
- SCdF 9y agoDoing some junky googling, estimates for how many Americans have a credit card sits in the ~160-180million range. In other words, when they say "143 million US customers" they really mean "the vast majority of Americans with a credit card". Astounding.
- twinkletwinkle 9y ago"Customers"? I'm not an Equifax customer - that is, I've never given them my name or any information, I've certainly never paid them for a service. Yet it wouldn't surprise me to learn I'm on their list. Why call me a "customer", I'm the product you sell to banks.
- trynumber9 9y agoThe linked article only mentions business customers (i.e. banks). And refers to us as consumers, which seems correct enough.
- vkou 9y ago> The company has found no evidence of unauthorized activity on Equifax’s core consumer or commercial credit reporting databases. Oh good, sounds like Equifax's valuable data is safe, it's just that of their unwilling 'customers' that leaked.
- tryingagainbro 9y agoOh good, sounds like Equifax's valuable data is safe, it's just that of their unwilling 'customers' that leaked. Don't worry, for $9.99 a month they'll help you clean the mess they made. I am being sarcastic, but I wouldn't be surprised at their audacity.
- Waterluvian 9y agoThe whole concept of these credit agencies infuriates me. I didn't sign up for it. You have a dossier on me that I have no part of. If you F it up, you'd better bend over backwards to make sure it doesn't affect me.
- ztjio 9y agoThis simply isn't true. The only way these agencies get your SSN associated with your personal info is by your agreement with a bank or similar organization to do so. It always happens with your express approval, even if you are not savvy enough to pay attention to what you're approving.
- ceejayoz 9y ago"You could avoid being in Experian's database by becoming an off-grid hermit in Montana" isn't really a great response here. Bank accounts, cars, housing, etc. are necessities, and consumers have no power to negotiate in a lot of cases. Good luck getting your bank or landlord to let you opt-out of credit reporting.
- joshdance 9y agoIs there a way to check if your information was exposed?
- unclebucknasty 9y agoFear not. You can check to see if you were affected by visiting their site and giving them more personal data: https://www.equifaxsecurity2017.com https://www.equifaxsecurity2017.com /s Maybe it doesn't matter much, since they've likely already got it. But, it feels a bit too soon. An interesting side-note: That domain was registered about two weeks ago on 8/22/2017. Whois reveals not a single pointer to Equifax (e.g. equifax.com email address, etc.). It shows only DNStination Inc., and so is effectively private. When you click the "Enroll" link, then "Begin Enrollment" button, it takes you to https://trustedidpremier.com https://trustedidpremier.com, which was registered on 8/28/2017, using a different registrar (Amazon, with Whois Privacy). There's not even a reference to Equifax in the domain itself. As of today, someone registered equifaxsecurity2018.com with a private (this time, Domains By Proxy) registration. Given the timing and the fact that this is a different registrar from the original, it's a good bet that's not Equifax. Or is it? Who knows? And SSL-wise, these don't even appear to be using extended validation certs (FWIW). At least one is an Amazon cert, free to anyone who hosts on AWS. They are virtually training people to be phished and creating another potential disaster with all of these additional domains, private registrations, etc.
- mr_overalls 9y agoThis comment should be nearer the top. Also, equifaxsecurity2017.com appears to be a stock Wordpress site. Equifax is a bunch of fucking amateurs. Their security culture is broken.
- unclebucknasty 9y ago>Their security culture is broken. That sums it up perfectly. This is not a mistake here or there, but a fundamental lack of appreciation for even the most basic principles of online security. It's like no one there is even thinking about the consequences of their choices. Elsewhere on this thread, I commented on their reliance on an outside security firm to post-mortem this incident. That is ridiculous. They don't seem to understand that they are in the security business as much as anything else. They can't outsource this stuff. Their internal teams should be unparalleled. You're right. It's absolutely cultural.
- chejazi 9y agohttps://docs.google.com/document/d/1mBxLzOCEKfl4SrckBD7Bp7P5DMi7MlzSTk37RPieeMM/edit https://docs.google.com/document/d/1mBxLzOCEKfl4SrckBD7Bp7P5...
- mediocrejoker 9y agoHow did it take them over a month to report this?
- rdtsc 9y ago> The company has found no evidence of unauthorized activity on Equifax's core consumer or commercial credit reporting databases. The information accessed primarily includes names, Social Security numbers, birth dates, addresses and, in some instances, driver's license numbers. So what are they saying? Was all this information accessed or not accessed?
- raquo 9y agoIf it wasn't accessed, they would have been very clear about that. They're just mentioning "core consumer or commercial credit reporting databases", whatever those are, to dilute the horrifying message and confuse everyone.
- sriram_sun 9y agoFrom the article: "No Evidence of Unauthorized Access to Core Consumer or Commercial Credit Reporting Databases." Later on they say "The information accessed primarily includes names, Social Security numbers, birth dates, addresses and, in some instances, driver's license numbers." I am having a difficult time reconciling those two sentences.
- vel0city 9y agoThe Credit Reporting Databases likely have information on loans, accounts, history of delinquent debt, etc.
- lawnchair_larry 9y agoReally makes you wonder what dataset this is, if it is apparently not consumer credit reports. And where did they get so much data on so many Americans?
- ceejayoz 9y agoI'd imagine the vulnerability allowed the "people" table to be accessed, but not the full list of credit report items for those people. As for how they got the info, if you have a bank account, a landlord, a student loan, etc., Equifax knows who you are. Virtually any organization that extends credit or collects unpaid debts is going to be reporting that to the three agencies.
- pfarnsworth 9y agoExactly, they're being shady as fuck. They're trying to confuse people into thinking that their information wasn't stolen but it was, just those particular databases weren't affected.
- runesoerensen 9y ago"Three Equifax Inc. senior executives sold shares worth almost $1.8 million in the days after the company discovered a security breach that may have compromised information on about 143 million U.S. consumers." https://www.bloomberg.com/news/articles/2017-09-07/three-equifax-executives-sold-stock-before-revealing-cyber-hack https://www.bloomberg.com/news/articles/2017-09-07/three-equ... Edit: Also discussed here https://news.ycombinator.com/item?id=15196309 https://news.ycombinator.com/item?id=15196309
- OrwellianChild 9y agoSo, that should definitely get them busted for insider trading, no?
- mathattack 9y agoIt depends... Regulatory filings show that three days later, Chief Financial Officer John Gamble sold shares worth $946,374 and Joseph Loughran, president of U.S. information solutions, exercised options to dispose of stock worth $584,099. Rodolfo Ploder, president of workforce solutions, sold $250,458 of stock on Aug. 2. None of the filings lists the transactions as being part of 10b5-1 scheduled trading plans. The three “sold a small percentage of their Equifax shares,” Ines Gutzmer, a spokeswoman for the Atlanta-based company, said in an emailed statement. They “had no knowledge that an intrusion had occurred at the time.” The timing is extremely suspicious. But - if they can prove they didn't know, they're in the clear. Of course a breech like this quickly goes to the board, and it's hard to imagine that the CFO and President of US Information Solutions wouldn't know.
- thephyber 9y ago> The timing is extremely suspicious. But - if they can prove they didn't know, they're in the clear. Burden of proof for criminal cases is the other way around. They will likely spend lots on legal fees just trying to prove they didn't know about the hack at the time they decided to sell. They will likely end up settling out of court (guilty or not) because that's how the US legal system works. Also important -- July 29 is when Equifax claims they noticed the issue.
- oneplane 9y agoSadly, they use https://www.equifaxsecurity2017.com/ https://www.equifaxsecurity2017.com/ as their special domain for this case, which smells 9001% like phishing. I wonder if anybody at Equifax raised some concerns over that.
- swat535 9y agoHas equifax.ca also been affected? Does anyone have any intel on that? Now i'm worried
- liberte82 9y ago"Equifax also identified unauthorized access to limited personal information for certain UK and Canadian residents. Equifax will work with UK and Canadian regulators to determine appropriate next steps. The company has found no evidence that personal information of consumers in any other country has been impacted." Fairly ambiguous and I trust that sentence about as far as I can throw it. I too am interested in the answer to this, both personally and as an employee of a company that uses their services.
- the_unknown 9y ago"Residents in the U.K. and Canada were also impacted." Yet Equifax is only providing lookup or TrustedID protection for Americans.
- guelo 9y agoBy enrolling in the free "Identity Theft Protection" you waive your right to "PARTICIPATE IN A CLASS ACTION, CLASS ARBITRATION, OR OTHER REPRESENTATIVE ACTION" https://trustedidpremier.com/static/terms https://trustedidpremier.com/static/terms What a scam!
- felippee 9y agoHow can they prove it was me who waived that right if the data used to identify me was breached by them and potentially publicly available? The snake is eating it's own tail here...
- yborg 9y agoGreat point. In my case, after entering the information on the "Potential Impact" page, it immediately informed me I was enrolled without actually informing me whether or not I was impacted! It basically looks like Equifax used their massive fuckup to generate business for a service they own that by its nature incentivizes them to have poor security to encourage people to stay subscribed! Given the number of incidents that have at this point affected nearly every person in at least the US, what value does the data held by the big 3 have? Almost anyone can claim that any information held by Equifax now was the result of fraud. And how does Equifax prove that data wasn't modified in their systems by an intruder?
- mikestew 9y agoIf by that you mean one waives the right to sue Equifax over the data breach, that’s not what it says by my reading. “Except as otherwise expressly provided in this Agreement, all claims, disputes, or controversies raised by either You or TrustedID, Inc. arising from or relating to the subject matter of this Agreement or the Products (“Claim” or “Claims”) shall be finally settled by arbitration” But IANAL.
- Deinos 9y agoGood analysis over at Krebs on Security: https://krebsonsecurity.com/2017/09/breach-at-equifax-may-impact-143m-americans/ https://krebsonsecurity.com/2017/09/breach-at-equifax-may-im...
- Shivetya 9y agoPoints to the wise, always keep your credit FROZEN. All three of the big credit firms make it simple to do and it has been easy to unlock when I wanted to do so. if I know I am going to want to use my credit for a new account I identify which one the bank/merchant/etc will use and unlock it for 48 hours.
- kyledrake 9y agoThere should be a way to freeze all 3 (and/or all significant) from a single web site, and it should be free. It's mind blowing to me that this isn't codified into law yet. Actually, if someone did this (well) as a service I would probably even pay a small amount of money for it. Startup idea?
- achille 9y agoThey got hacked years ago. I know this for sure because I'd used a unique email address to sign up on their website: equifax@<my name>.com No one else had that email address. Guess what, I started getting phishing emails to that exact address. Tried letting them know, but it went nowhere.
- edison85 9y agoThey've been hacked 3 times before. Like yahoo waiting years to tell anyone this is just scummy. I hope they make a law sending people to jail over this
- liberte82 9y agoThis administration won't be doing shit about companies like this. We need to fix the political system if there's to be any hope of justice for these types of crimes.
- pfarnsworth 9y agoThese fuckers should literally be put out of business. They have one job, and they fail at it time and time again. They can't be trusted with our data. They need to be shut down. Does anyone know how to start a ballot measure in California to create a Proposition to stop using Equifax in California?
- ringaroundthetx 9y agoThis is why I'm not secretive about my SSN. My neighbor, roommate or a random passerby isn't the attack vector, it is the trusted institution. I'm not going to post it here, but I wouldn't even mind saying it over the phone while standing in line somewhere. Its just not the real attack vector. Result here shows that whispering it and writing it down on posted notes for a bank teller have zero bearing on your identity security.
- edison85 9y ago4 executives sold 1.8 million worth of shares randomly not on a pre scheduled basis 4 days ago likely after they realized the breach. We need regulatory framework on cybersecurity and failure to adhere to it must result in mandatory jail time
- ajoy 9y agoOne possible solution is to use the concept of the public and private keys we use for digital signing/encryption. You can use my public key/public SSN to make inquiries about me and check my credit history. But to open an account or take out a loan etc, you also need my private key, private SSN, which is not stored once the account modification is done. IMHO, this never going to happen, but seems like it could be a solution to these problems?
- devrandomguy 9y agoSo, can anyone tell me, why are there three credit agencies? Why not one, or thirty? Could I start a credit agency, just by judging that certain people are level 9000 reliable, and others are just level 100 reliable? I swear it's not slander, everyone I refer to is reliable, it's just that some of them have demonstrated exceptional reliability.
- ceejayoz 9y agoOne would probably mean antitrust action or nationalization. There are more than three - https://en.wikipedia.org/wiki/Innovis https://en.wikipedia.org/wiki/Innovis for example - but the big three are the ones with market power. Anyone can start one - but it's tough getting banks and landlords to use you, especially in the beginning when you've got no data. Massive barriers to entry.
- notyourday 9y agoThis entire thing is a joke and will continue to be a joke until we get laws that hold executives personally criminally responsible for breaches. Together with automatic forfeiture of personal assets. As long as there's no personal motivation from people who make hundreds of millions of dollars by sitting on a top of the pyramid nothing is going to change.
- pjdemers 9y agoDO NOT enter your information into their "have you been affected website". If you enter your information, you agree not to sue them.
- secfirstmd 9y agoWonder how much this would cost if it was European citizen Data under the GDPR...
- rj123 9y agoThey discovered this on July 29, the CFO and two other senior executives sold shares 3 days later. They are just now reporting it (when most of the news coverage is focused on the hurricanes). What are the odds they get their day in court?
- narrator 9y agoThe problem with the SSN is it is an identifier and a secret. It's a username and password in one, you can't change it and you need it for any substantial financial transaction. Ideally, we'd have both a public username and a private password that we could change for our financial identification. This would eliminate most of the problems with these big data breaches. The backup for resetting a forgot password would be to show up in person and do some sort of biometric scan. Biometrics have to be done in person at a government office though since they aren't secret and cannot be changed. There shouldn't be an over the wire API for biometric identification because then you've got the SSN problem all over again, a combined username and password that's even more public than an SSN that can't be changed.
- KomradeKeeks 9y agoHow can we hold Equifax accountable for this? They literally have one job, and have failed so miserably at this one job that about half of the US population has been exposed, regardless of their personal opsec. Is this grounds for a class-action lawsuit?
- bernardlunn 9y agoThis is where sovereign identity solutions on Blockchain show the way forward. For example check out Civic and Pillar. Non-disclosure: no commercial interest in them. We should own our own data and that must mean decentralised. All centralised data gets hacked - all.
- ceejayoz 9y ago> All centralised data gets hacked - all. What, and no one ever lost their Bitcoins via a key breach? Owning our own data has very, very significant security implications. The average human isn't technically prepared to be their own infosec department.
- lsh123 9y agoThis is very simple: the cost of this "incident" for Equifax is zero. As a smart business decision they are not investing (enough) in security and code quality because they don't need to. Now if they knew that there is a $1000 fine per each stolen identity information, then the equation will shift and it will be a much better business decision to invest into protecting user data.
- AzzieElbab 9y ago143 million sounds like pretty much all of their data
- bandrami 9y agoOh, hey, isn't that the corporation that is paid shit-tons of money by my potential landlords, employers, lenders, and for that matter anybody willing to pony up the cash, to determine if I can be trusted? Kind of funny, isn't it?
- jiggunjer 9y agoDid anyone understand what equifax is from their description in the article? I had to google it despite the "about equifax" paragraph.
- EGreg 9y agoPerhaps it is time for our companies and institutions to move away from social security numbers, credit cards, driver licenses and such stuff to having people authenticate using apps on their devices (or in person with biometrics). iPhones now have the Secure Enclave, Androids have the Secure Element. You can store private keys there. Authentication is done by apps signing challenges. This can be done in many ways, including oAuth, QR codes to authorize new devices etc. Identity can be done by posting signed identity claims across websites, and adding/repudiating public keys in a personal scuttlebutt-type blockchain. You can then easily sign into site X and prove your identity on sites Y and Z, without any sites necessarily tracking you between them. Here is my semi-humble proposal for a decentralized, secure auth protocol that works with everything out there: https://github.com/Qbix/auth https://github.com/Qbix/auth If you have experience writing tech specifications, please reply, I need someone to write the normative section of that protocol properly.
- Keeeeeeeks 9y agoNot sure if anyone else suggested this, but people should file complaints to the CFPB about this: https://www.consumerfinance.gov/ https://www.consumerfinance.gov/ Not just about the hack, but the fact that their "check to see if you were affected by our shit" sites include a ToS that waives your right to participate in a class-action lawsuit. https://trustedidpremier.com/static/privacy-policy https://trustedidpremier.com/static/privacy-policy
- diggernet 9y agoToS link: https://trustedidpremier.com/static/terms https://trustedidpremier.com/static/terms To my reading, the arbitration clause may only apply to people who take the step of signing up for the credit monitoring they offer. But, of course, they are urging everyone to sign up....
- TaylorGood 9y agoThis. And it doesn't even tell you if you have been effected.
- ransom1538 9y agoEverything you create online will get hacked. It will eventually just be accessible in a nice query-able format in the future. Your texts with your ex, your credit reports, your taxes, your shopping habbits, will all just be public one day. I understand people have a violent reaction to this -- but it is really becoming true. Mask who you are, hide what you do, send things that self destruct.
- matheweis 9y agoOne thing seems to be conspicuously absent from the press releases; is there any inkling of who might have done it?
- throwaway613834 9y agoQuestion: Is there any way to get a notification whenever a credit account of any sort has been opened in my name, WITHOUT freezing my credit or otherwise crippling/slowing/altering any process that exists? I just want a letter or email notification, not any other changes to anything. Ideally a free way, but paid if a free way doesn't exist...
- jcg8802 9y agoAbout Equifax Equifax is a global information solutions company. Was
- hedora 9y agoOk everyone: Someone here has enough free time to do this, and then buy an island with the proceeds. Set up a web page that will automatically opt out of the settlement and file a small claims court suit against them seeking $1K in damages. $1K is lower than actual damage done (in wasted time) for most people. It is also lower than the cost of defending against the suit in court. ~143 million people were impacted, so that's ~ $143B in liability. Their market cap is $17B. Problem solved. Even better, most victims never consented to doing business with them, so there cannot be any binding arbitration issues to get in the way.
- mgalka 9y ago>I apologize to consumers and our business customers for the concern and frustration this causes What a cop out. "Concern and frustration" are not the problem here. Identity theft is.
- jaycroft 9y agoHow does it take 16 days to go from buying this domain to getting to public disclosure? https://www.equifaxsecurity2017.com/ https://www.equifaxsecurity2017.com/ whois: ... Domain Name: equifaxsecurity2017.com Registry Domain ID: 2156034374_DOMAIN_COM-VRSN Registrar WHOIS Server: whois.markmonitor.com Registrar URL: http://www.markmonitor.com http://www.markmonitor.com Updated Date: 2017-08-25T08:08:31-0700 Creation Date: 2017-08-22T15:07:28-0700 ...
- Chiba-City 9y agoThe Spice will not flow.
- damosneeze 9y agoSo in order to see if my sensitive data was stolen from an Equifax database, I have to enter my sensitive information into an Equifax database.
- ceejayoz 9y ago"Your data wasn't taken! Don't worry, it'll now be lost in the next hack, so you can have your free credit monitoring then."
- jhallenworld 9y agoPeople should be asking just how Equifax ended up with any of your private information. Do you authorize anyone to share this sensitive information with them?
- ceejayoz 9y ago> Do you authorize anyone to share this sensitive information with them? Almost certainly. Any time you've taken a loan, opened a bank account, rented a car, etc. you've likely agreed to it in the fine print. Whether you had any choice in the matter is a far more important question.
- gojiberry 9y agoHow much can we sue them for?
- gojiberry 9y agoSue these leeches out of existence
- Myrth 9y agoIs it enough to freeze credit?
- durfdurf 9y ago"Another potential complication for the company is that public filings show that three senior executives, including chief financial officer John Gamble, sold shares worth almost $1.8m in the days after the attack was detected." quote from FT.com
- chmike 9y agoAny info on how they were hacked ?
- apexalpha 9y agoHonest question from a European: how would this work if I moved to the US? Would I simply not get a loan because I don't have a credit score? Do I apply at private companies and give them all my loan history? Here in my country the government (or some agency) keeps track of what loans you have, and when a new company wants to issue you a loan you access the API with information like "2 years, €50 each month" and then the program responds with 'approved' or 'not approved'. Giving all of these private companies all this data seems counter to American values of independance etc...
- dx034 9y agoMost European countries have credit agencies, just that they have different names. When moving country, you usually have to build up a new credit reputation. Even when you move within Europe. A clean history will mean that you can get some credit cards but bigger loans will often require a few years of history with at least a current account.
- eiji 9y agoDid they had to release the incident now by law, or did they choose the week so that the Irma weekend can blow over this?
- emodendroket 9y agoAs long as there are practically no penalties this will keep happening. Forty-four percent of Americans are affected in this.
- Boothroid 9y agoI find the section about the arse-covering website amusing in the way they cannot help but give it a stupid marketing speak name, and phrase it like it's some fantastic product they are providing rather than a desperate response to an existential threat!
- silveira 9y agoFrom https://trustedidpremier.com/static/terms https://trustedidpremier.com/static/terms "By consenting to submit Your Claims to arbitration, You will be forfeiting Your right to bring or participate in any class action (whether as a named plaintiff or a class member) or to share in any class action awards, including class claims where a class has not yet been certified, even if the facts and circumstances upon which the Claims are based already occurred or existed." Sign for their TrustedID Premier and lose your rights.
- cmiles74 9y agoThe fact that they're using their press release, which lets people know how irresponsible they've been, to try and trick people into waiving their right to join a class action lawsuit against them is just the worst[0]. Sure, it may not hold up in court, but it's tricky and slimy and gross. Credit Karma sent me an email this morning with the subject line "Your New Score" and I almost spit coffee all over my workstation. In fact my score only went down a point on Trans-Union, but it still was pretty scary to see in my inbox. [0]: https://techcrunch.com/2017/09/07/equifax-data-breach-help-site-leaves-consumers-with-more-questions-than-answers/?ncid=mobilenavtrend https://techcrunch.com/2017/09/07/equifax-data-breach-help-s...
- palerdot 9y ago> Equifax is a global information solutions company that uses trusted unique data, innovative analytics, technology and industry expertise to power organizations and individuals around the world by transforming knowledge into insights that help make more informed business and personal decisions. When they have no clue on what they are conveying about them to the people, these kind of clueless incidents do happen.
- amygdyl 9y agoI have once gone so far as to write a preliminary claim for defamation and libel, and put the brief to clerks for barristers to indicate interest and availability. My issue was swiftly resolved, but I felt the cold chill as replies came revised to note that overnight instructions for a separate matter were being notified to reflect the possible conflicts of interest the association rules require disclosed. Barristers chambers can be used by opponent litigants, but with leave from the Master of Court, if not the Justice or Judge. I am thankful for my memory fading, and I actively discourage mistaking me for a authority. But I am not unwelcoming to inquiry from any request for anecdotal vignettes of IP and Companies Court cases, should be there need and understanding of my limitations. Laddie, LJ, was the solitary Lord Justice to ever resign the Queen's Bench. He was protesting the woeful incapacity of the Higher Courts to try specialised and particularly IP cases. It was Laddie who handed down the scintillating condemnation of Manchester United soccer club for suing fans who knitted scarves in club colors. Closer to home for many, Laddie is the one loss lamented by Patry, who wrote both testaments and the dead sea scrolls on US copyright and became a instrumental counsel to the growing young Google. Be unaware of this two names at your peril, in a litigious world of degenerate law for inventors and artists, and all who de novo create. Edit, "bible" was a redundant word; separated paragraphs for clarity.
- frankydp 9y agoI am dumbfounded that they are not waving credit freeze fees.