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Uber employees used the platform to stalk celebrities and their exes
- firloop 10y agoThis article merely re-reports this source: https://www.revealnews.org/article/uber-said-it-protects-you-from-spying-security-sources-say-otherwise/ https://www.revealnews.org/article/uber-said-it-protects-you... Mods should probably change the OP to link there.
- johansch 10y agoThis seems like a good place to tell Uber users that the only way of removing your credit card details from your Uber account is to either: a) plead with Uber's customer service to do so or b) add another payment method (like another credit card) This, of course, is horribly bad practice. I can only imagine that they arrived at this very peculiar arrangement after extensive A/B testing - Uber has hired plenty of FB folks and those people tend to be really into that kind of thing. I haven't seen this kind of outright customer-hostility from a large Internet company.. well, ever, before. So, no, I'm not surprised that this company is doing other unethical things - it sort of seems interwoven into their DNA.
- llukas 10y agoLOL. That's why some banks have option to generate CC numbers on the fly and tying those numbers to particular vendor.
- johansch 10y agoThat is exactly what I ended up using (to create a second "payment method" with limited funds so that I could delete the real one). But still, this is not something that I expect to have to stoop to when dealing with an Internet company valued at ~$68B. Btw: This is what you get when you try to delete the first (and last) valid payment method: http://i.imgur.com/Y4PEOS4.png http://i.imgur.com/Y4PEOS4.png
- mbreedlove 10y agoWho still does that? I know American Express used to offer one-time CC numbers, but no longer does.
- fgandiya 10y agoBank of America does. Only for credit cards though.
- cookiecaper 10y agoI know Discover offered it about ten years ago (saw a friend use it). I don't know if they still do. Always thought it was a cool feature and wanted a card that would allow it, but up to this point I don't think any of mine do.
- dtparr 10y agoDiscover stopped offering them a few years back. At one time I had three cards that had this option and they all slowly stopped, basically saying their fraud detection was good enough the extra trouble wasn't worth it for them.
- techsupporter 10y agoI have a credit card called Final VISA that does it as their main feature. (Signed up for it from here on HN; it's OK.) Another company, Privacy.com, does on-the-fly numbers as debit cards drafting from your bank account.
- thasaleni 10y agoSuch a shame that Privacy.com app is country locked, I'm from South Africa and would definitely use something like this
- kgrin 10y agoCertain Citibank cards (not all though)
- panda88888 10y ago
- firloop 10y agoAirbnb works the same way with credit cards.
- JumpCrisscross 10y agothe only way of removing your credit card details from your Uber account is to... You could also ask them to delete your account and certify that all PIO and payment information has been purged. Depending on your state if residence, there may be other things you can ask for.
- dominotw 10y ago>So, no, I'm not surprised that this company is doing other unethical things - it sort of seems interwoven into their DNA. Grubhub refused to delete my account even after pleading with them to do so many many times. To me seems like a general tech company trend not something specific to uber.
- robrenaud 10y agoIs it legal to refuse to delete a users account?
- jbronn 10y agoYes. Unless they said otherwise in their TOS.
- deleted 10y ago[deleted]
- dominotw 10y agothats what i assumed too. they outright told me that they won't delete my account. Instead they sent me bunch of these totally irrelevant emails to me( probably just made a false assumption due to the timing) "Thank you for reaching out and providing us with the opportunity to clarify. We welcome and accept employees with all political beliefs at Grubhub, no matter who they voted for in this or any election. We do not discriminate on the basis of someone's principles, or otherwise. The message was intended to advocate for inclusion and tolerance -- regardless of political affiliation -- during this time of transition for our country. Thank you, Grubhub"
- deleted 10y ago[deleted]
- kbart 10y agoActually, it depends on a country. For example, EU laws override ToS.
- deleted 10y ago[deleted]
- Hilyin 10y agotry changing your card's expiration date to an expired date, this has worked for me in other situations like this
- johansch 10y agoTrying to do that: "An error occurred trying to fulfill your request".
- dharmon 10y agoChange it to expire this month and wait a few weeks?
- paulmd 10y agoCredit card vendors with a high reputation score have extraordinary powers. During the credit card auth they are told whether the expiration, CVV, and ZIP code match and they can choose to accept the charge even if they do not match, although they do so at some additional risk of the charge being flagged/reversed. They can even charge expired and cancelled credit cards as well. Expiration/CVV/ZIP checking are an additional security layer but they are there for the merchant, not for you. A credit card number is all a merchant actually needs to make a charge. > Most consumers think their credit card expiration dates -- the month and year in which their cards are supposed to be renewed -- are a sacrosant security feature, without which a business can't process a payment. > In fact, big players in the U.S. consumer-sales industry have developed informal agreements with credit-card issuers that allow charges to be made to consumers' credit cards without specifying the expiry month and year. This procedure works even after an individual's card has expired and been re-issued with a new expiration date. http://www.datamation.com/columns/executive_tech/article.php/3607996/Credit-Card-Expiration-Dates-Are-Obsolete.htm http://www.datamation.com/columns/executive_tech/article.php...
- ibejoeb 10y agoI was recently unsettled when I installed Lyft on a new phone after a pretty long lapse. Sure enough, with no verification of any kind, my credit card information was still there. Apparently it is keyed to the phone number. Insane.
- briceb8e 10y agoSet Paypal as payment method, then close Paypal account.
- ars 10y agoJust use an online credit card number generator to put in a random number. Also see if you can use a test number (there are lists online).
- kakarot 10y agoGreat short-term solution, bad long-term solution.
- ars 10y agoWhy? If someone tries a charge it'll get rejected since the name and expiration date won't match (unless you get crazy [un]lucky). Just change it to that and never use it.
- kakarot 10y agoIt doesn't solve the problem of Uber's Dark UI tactics, and it's a fend-for-yourself solution that leaves behind the less savvy majority of users.
- paublyrne 10y agoIs there any concern that in doing this you're exposing yourself to accusation of attempted fraud?
- tomsthumb 10y agoOne the one hand you /do/ want them to believe the fake is your cc number, but on the other hand you /don't/ intend they charge the number.
- dmichulke 10y ago"Oh, I must have accidentally mistyped a few digits, however, since I don't intend to use your service anymore, you can just delete it" "Well, I cannot delete it" "Oh, well, thanks, good bye"
- bigmofo 10y agoWhen you lose your credit card and you call your credit card company and them them that you lost it, they issue you a new card with new numbers; this way anybody that had the information on the card would not be able to make further transactions. I would consider the card lost when a company would not delete the credit card information on my request to delete the information.
- singlow 10y agoA new number doesn't necessarily prevent charges from vendors who had the old one. For your convenience the banks actually allow new charges on the old cards after they are cancelled. I assume they whitelist vendors that have good reputations or filter based on patterns of charges against your account which you have not disputed. Verizon was able to charge against my old account for over a year. I kept getting snail mail letters from my bank telling me that the card I was using had been cancelled and that I needed to update it, but I kind of just wanted to see how long they would let it go. In other cases, the bank will actually update the vendor with your new card number so that subscriptions are not interrupted.
- ranman 10y ago>In other cases, the bank will actually update the vendor with your new card number so that subscriptions are not interrupted. That's apparently a feature: https://usa.visa.com/dam/VCOM/download/merchants/visa-account-updater-product-information-fact-sheet-for-merchants.pdf https://usa.visa.com/dam/VCOM/download/merchants/visa-accoun...
- cm2187 10y agoEven if it is stolen? This thing is massively dangerous. It ensures your credit card details are stored all over the place for them to be leaked or stolen, with no way for the consumer to clean this up.
- brianwawok 10y ago
- pyrale 10y agoI would be surprised to learn that method b actually deletes any information from Uber's db.
- jayajay 10y agoYeah, this news doesn't even make me mad anymore. Companies have my data, and I assume that bored employees who know matlab and SQL can plot interesting graphs about me. I'll be damned if Zuck wasn't snooping on students' private conversations when he was 19. Kid like him? He must've been feeling like God. Hell, if I was 19 and could look at M-rated messages between my friends, I probably would've too. What makes me more mad is the official policy you mention -- not carrying out my account-related requests. I couldn't care less what their employees masturbate to. If I ask for my account to be deleted, I would prefer they carried that out.
- grey-area 10y agoGoogle Adwords do this, and vultr.com do it as well. I agree it's really user-hostile and a dark pattern to allow users to enter payment details and then refuse to delete them. I don't want to leave my credit card details on the servers of hundreds of companies, or allow them to charge at will, but it's obvious why from the companies point of view why this is attractive.
- johansch 10y agoAt least Adwords is a mostly B2B service. Google doesn't do this on their consumer-focused services.
- eeeeeeeeeeeee 10y agoI uninstalled Uber after it wanted to track my location before and after using the app. That wasn't the only reason, but it was the final straw. As much as I loathe using taxis, I'm actually more annoyed with Uber and their business practices.
- manyxcxi 10y agoI don't have any financial stake in them, I'm just a pleased patron, but it's this stuff that had me leaping to be an early adopter of Final[0]. Flat out, it's a credit card- but with their site or app you can generate single use numbers and CV2, or you can generate merchant locked numbers for things like Uber. There's a lot more they offer, but those two things are what I got it for and how I use it. [0] https://www.getfinal.com https://www.getfinal.com
- Xcelerate 10y agoAny quicker way to get that than waiting for 354,000 people to get it first?
- mszkoda 10y agoSome banks offer a similar service on their credit cards. I know BoA has one called ShopSafe[1] and I'm sure there are others. [1]https://www.bankofamerica.com/privacy/accounts-cards/shopsafe.go https://www.bankofamerica.com/privacy/accounts-cards/shopsaf...
- mikehollinger 10y agoCiti offers a one time use credit card number feature on some of their account types and has done so for quite some time.
- vitobcn 10y agoI believe this is what https://privacy.com/ https://privacy.com/ does as well without the wait time.
- SippinLean 10y agoSome caveats being an industry-low cash back (1%) and they charge an annual fee after the first year. Another alternative is to check with your current CC company, many already offer single-use numbers.
- angry-hacker 10y agoAnother way I discovered by accident: Add paypal, remove cc, revoke PayPal from its own settings. PayPal is left there buy there is no way to charge you anymore.
- deleted 10y ago[deleted]
- logicallee 10y agoI think it's time for the government to give you as many names as you want to give out to companies, and there's no reason for anyone who isn't suing you for it to know which of your aliases go together. Also aliases should be shared, to further conflate things. (nothing should stop my friends and i from sharing an alias and persona - companies should be legally forced to bend over backwards and enable this, for everyone. For example Google should be legally forced to allow you to create a new gmail inbox with a new name in a single click and not have it tied on any way to the old name.) Also credit card companies should be forced to give you as many cards in whatever names that you ask for. Nobody who isn't suing you should have a right to know your true name. They shouldn't even have it on record. If they wanna know something about you, they should ask you. It works for writers, celebrities, etc - why not the rest of us. EDIT to clarify: this is a serious comment, you can read it literally.
- themoat 10y agoI'm not sure I follow.
- logicallee 10y ago? I thought I was explicit? Can you write how you interpret what I wrote (you can try to interpret my meaning) then I'll clarify if it's not what I meant... EDIT: to eon - ah, okay. No it was serious, as my other replies here show. I'll add a serious tag.
- tedunangst 10y agoYou don't need the government to give you a new name to start using a new name. You pick one and start using it.
- taneq 10y agoA few days ago (on the discussion of the Uber app tracking users' movements after the end of their ride) an Uber employee commented on their data handling: [0] > Individual users' data is very closely guarded internally. It's immensely difficult to look at user data without specific access. Overwhelmingly, this data is queried in aggregate and fed into machine learning systems. The risk of abuse is exceptionally low. Obviously this doesn't add up. What gives? [0] https://news.ycombinator.com/item?id=13085775 https://news.ycombinator.com/item?id=13085775
- tedunangst 10y ago"Uber continues to increase our security investments and many of these efforts, like our multi-factor authentication checks and bug bounty program, have been widely reported" That has absolutely nothing to do with preventing insider access. Where there's smoke screen, there's fire.
- click170 10y agoThis. This bit stood out to me (emphasis mine): > Uber says employees don't receive across-the-board access to customer data and there are several controls in place to ensure that employees only access that data for work purposes. The choice of the word "control" in this context I think gives away a little bit here, it's auditor-speak. This word does not always mean to an auditor what it means to you or I. Having a written policy that says "Don't access X unless it's required for your job" and keeping access logs can satisfy a "control" from an auditor's perspective, depending on the certification. That's better than nothing, but back to your point, you're right that it doesn't prevent insider access. Which isn't something I worry about normally... Edit: Typo
- Khaine 10y agokeeping an audit log should never satisfy an auditor. The keeping of a log is not a control, reviewing the log to detect inappropriate activity and acting upon it, thats the control.
- JumpCrisscross 10y agoDon't forget that Uber now requires you allow them to access your location, even when you aren't using their app [1]. Side note: consider the value to foreign (or domestic) intelligence agencies of this weakly-guarded pot of gold. [1] http://www.theverge.com/2016/11/30/13763714/uber-location-data-tracking-app-privacy-ios-android http://www.theverge.com/2016/11/30/13763714/uber-location-da...
- michaelvoz 10y agoDisclaimer: I work for Uber. However, my opinions are mine. I am also not defending nor attacking in any way Uber gathering location data. With that out of the way - you know your cell phone carrier already has this data right? They have way better data than Uber ever will about all your habits, including establishing relationships based on who you call, which sites you visit, who you are signed up on a plan with, etc etc. A much more weakly guarded pot of gold, I would say.
- reacharavindh 10y agoSo, it's okay to get customer's location data 24/7 because someone else does it is your best argument and reasoning?
- Justin_K 10y agoYou're missing the point
- brianshaler 10y agoThe key difference is the telephony company needs to know who I want to talk to so they can connect me, which web sites I want to load so they can retrieve the data from the server, and where I am so phone calls and data are routed through a nearby tower. People aren't going to be as upset about a company having data that is necessary for their core service to be provided. Does Uber need to know where I sleep in order to catch a ride from my office to a bar for happy hour?
- lowglow 10y agoWow. I can't believe an Uber employee would come out and make this argument. It feels like the kool-aid is spilling over.
- beedogs 10y agoDid I need another reason to loathe Uber? No, but reasons keep showing up.
- droopyEyelids 10y agoCan we make the rule that it's not OK to post negative stories about YCombinator companies on this site? There are a million places to talk negative about everyhing. Here, we're trying to build things. We know no one is perfect. Lets make this place a bastion of positivity instead of negativity.
- tedunangst 10y agoNo.
- brotherjerky 10y agoIs that really the type of site you'd want Hacker News to be?
- verroq 10y agoA safe space of YC companies.
- grzm 10y agoMost definitely not. If you truly care about YC companies, you'll care about what they're doing wrong so hopefully they can improve. Just dumping on something is of course not helpful in any context, but constructive criticism expressed civilly I can only imagine to be something YC and associated companies would welcome whole-heartedly.
- lowglow 10y agoBut they don't. Which is also why you can't comment on the YC jobs that get posted here. YC has an image to uphold, because that image is part of their cachet.
- milesdyson_phd 10y agoHN is already an echo chamber most of the time, let's not start censoring what content shows up just because it badmouths a YC company
- sidchilling 10y agoI seriously don't understand why the updated Uber app asks to access my location all the time -- as opposed to only when I'm using the app. Not only is it not required but it's a huge drain on the phone's battery, potentially decreasing the battery's life. Now I'm from a third-world country and can't afford to buy a $1000 phone every year, so I have to be careful with the life of my phone. The turnaround this, I found, is to disallow location to the Uber app when not using the app and allowing access only when I use the app. This, however, is a pain and the Uber app behaves weird if I do so (the previous trip does not end after hours of it actually ending). Very poor UX from Uber, potentially dangerous, definitely unethical. This is definitely a trend -- startups start with being caring of its customers, but once they grow big, they become callous and even malicious when it comes to users (I don't ask of them to give every customer personal support, but not mis-using customers is the least I can expect).
- jc4p 10y agoI'm with you on this. I don't get why Apple can't mandate a "Only when in app" option. The description for why they require it says they use the location while in app or for a few minutes after the trip is over. When I was getting ready to leave for work today, I got out of the shower and grabbed my phone and saw a alert saying Uber has been using my location in the background. I hadn't opened the app since last week, last time I needed a ride. I'm sure it could've just been an errant push notification coming in late and waking the app up in the background, but I'm spooked.
- giovannibajo1 10y agoThat popup is standard for any app that is approved to potentially use location in background and you don't use often. I think it's meant to discourage apps to ask location in background altogether
- madeofpalk 10y agoWhen they migrated to this style of permission it seemed like a bit of a missed opportunity to give the user the option of choosing "no, only when the app is open"
- danso 10y agoCreating an audit system and locking down "God" mode seems like something that would save Uber a lot of major headaches down the road. How often do Uber employees need to legitimately track someone's information other than in response to a customer request? I'm guessing about as often as the average Google employee needs access to a specific user's search history, which is to say, fairly rarely. Without locking down such access, you get incidents like these (and this was even when Google purportedly had strong auditing): http://www.pcmag.com/article2/0,2817,2369188,00.asp http://www.pcmag.com/article2/0,2817,2369188,00.asp > Google this week confirmed that it fired an engineer who accessed the Gmail and Google Voice accounts of several minors and taunted those children with the information he uncovered. The public sector has its fair share of these too: http://articles.orlandosentinel.com/2013-01-22/news/os-law-enforcement-access-databases-20130119_1_law-enforcement-officers-law-enforcers-misuse http://articles.orlandosentinel.com/2013-01-22/news/os-law-e... Here's a URL to the plaintiff's declaration: https://www.documentcloud.org/documents/3227535-Spangenberg-Declaration.html https://www.documentcloud.org/documents/3227535-Spangenberg-... Lots of tidbits there...including how all payroll information is apparently contained in an "unsecure Google spreadsheet"
- dx034 10y agoI guess the audit system is there, it's just a lot of log files. That's a point where they could use simple rules or ML to flag up possible misuse. E.g. support staff accessing profiles that aren't related to a ticket they were working on. Or a developer tracking a single rider/driver with same last name or address (or really any developer getting data for one rider only). Won't have a 100% success rate but I guess it could prevent most cases of abuse. It's not that different from what banks do to detect internal fraud.
- lamontcg 10y agoUber seems to be company founded by sociopaths with a hiring process that stacks the company with sociopaths.
- abvdasker 10y agoTell us how you really feel
- Animats 10y agoOperationally, "God Mode" doesn't need to show who the passenger is. It's reasonable to have info about where all the cars are and their status and destination available to everyone involved with dispatching, but passenger identity? Sloppy. Do they still have "Ride of Glory" detection?
- sargun 10y agoLet me ask a question of everyone complaining: why not use Lyft? I switched. Yeah, their prices are a little more than uber's, and their wait times are a bit higher, but these are functions of scale.
- stargazer848 10y agoReally? I find Lyft cheaper in NYC, with roughly the same wait times. And they're constantly running promotions.
- kbart 10y ago"Let me ask a question of everyone complaining: why not use Lyft? I switched." Because Lyft is not so widely available. For example, only Uber is available where I live, though I still prefer traditional taxi because of (usually) better price, more reliable service, availability for short rides and privacy.
- iblaine 10y agoIn my experience, every private company does this and every public company does not, due to sox compliance.
- blairanderson 10y agoVote with your fingers and delete the app
- Crosseye_Jack 10y agoI would also request an account deletion Menu -> Help -> Account And Payment -> Account Settings and Ratings -> Delete my Uber Account -> Fill in the form. Oh on iOS you will need to turn on location tracking otherwise the nag screen about how wonderful enabling location services is seems to prevent the app showing the menu button... EDIT: Oh you can still press the Menu Button, its just the nag screen has a strong tint to it and I had my brightness low. Doh.
- otterley 10y agoPlease don't change the original title. The article is quoting an accusation. No claims have been proved yet.
- KuhlMensch 10y ago> Uber would not give more details on its technical controls. In practice, the security sources said, Uber’s policy basically relies on the honor system. Employees must agree not to abuse their access. But the company doesn’t actually prevent employees from getting and misusing the private information in the first place, the security sources said. If true, that is fantastically ludicrous. It seems I wasn't paying attention, in 2014 - as this "God view" news passed me by. I will be keeping a closer eye on this as it plays out. Uber obviously seems to be in a strong position, but going only by this article, Uber might fare poorly in a multi-region privacy-legislation legal battle (war?).
- dx034 10y agoIt's exactly what an employee writes in another comment here: > every time I access production systems, I have a ton of messages telling me that our access is being completely tracked and we are prohibited from doing anything that was mentioned in the article. There is probably a small department doing random checks on data access. But with several thousand people (including support staff) accessing data, the chance of being noticed is extremely low.
- ben_jones 10y agoI wonder what it's like working for Uber and hearing this story. I imagine people form into two camps, with one doubling down their loyalty to the company (which could be properly placed for all we know), and another that becomes a little more suspicious walking into work next time.
- ProfessorLayton 10y agoI've begun to ditch apps that I've perceived as going downhill regularly, and its been working out pretty well. Uber, Youtube, Facebook/Instagram, and Twitter have decent mobile sites. I can even silo whatever service I want into its own browser to limit tracking, and all location/permissions/etc are all sandboxed by the browser. A huge bonus is battery life + ad blocking.
- kbart 10y agoAgreed 100%. I don't get it why anybody would need dozens of apps to spam you ads, drain battery life and collect your contacts, location data and whatnot when you can easily access the same services via a browser without all these mentioned drawbacks. An anecdote, but after cleaning my girlfriend's phone (she's asked for it), its battery life increased nearly twice and cell data usage was reduced by ~30%.
- SippinLean 10y agoCan you split fares and share trip progress with others using just the web app?
- benevol 10y ago> A huge bonus is battery life + ad blocking. Plus, you are now ready to switch your mobile to Linux (Ubuntu), too. And be completely FREED from any proprietary crap prisonware.
- jokoon 10y agoI think there is a need to regulate how data is used in internet companies. I mean there is the same need for NSA and surveillance, but I'm much more anxious about how a company can be irresponsible compared to a federal agency. Every time you have customer's information, the people responsible for giving access to that data should be held responsible...
- hyperhopper 10y ago> Reveal reports that Uber also changed the name of that tool [from "God View"] to "Heaven View." What a useless change just for the sake of being politically correct. Are companies going to start removing "God Mode" from video games and calling it "super mode"? Seems crazy they would muck with naming to be PC even for internal tools
- bitwize 10y agoHow about "Degreelessness Mode"?
- swang 10y agocalm down. how is this being "politically correct"? the name was most likely changed because the connotation of a "god view" means its omnipotent or at the very least omniscient. aka, it knows everything about you. so it was most likely changed because of the backlash of the name being associated with invading your privacy and seeing what you were doing in uber. this again is why everyone is upset about uber forcing their app to be always on.
- mschuetz 10y ago"stalk celebrities and their exes" sounds to me like it could mean: - stalk celebrities, as well as the exes of said celebrities - employees stalk their exes and also some celebrities It's obviously the latter but couldn't the same sentence imply the former as well? Is their a better way to formulate this sentence in a non-ambiguous way?
- x1798DE 10y agoI think it's unambiguous if you switch the order: "Employees stalk their exes and celebrities"
- retox 10y agoEverything I hear about this company is sickening. Bros with toys and no morals.
- deleted 10y ago[deleted]
- sickbeard 10y agoWhy would beyonce take an uber tho?
- wehadfun 10y agoI had same question. Thought these people had person drivers.
- mikebay 10y agoPrivacy seems to be same with Google, Facebook and Twitter.. lol, these days only numbers and money matters to companies. Sad state of business. I wonder why HN keep pushing every second article about Google, facebook or some other orweilian company? I would like to hear more technology news about companies that keep privacy in priority instead.
- nikon 10y agoI've switched to using the mobile site[0] now Uber wants to track my location 'Always' on iOS. [0] https://m.uber.com https://m.uber.com
- seppin 10y agoThanks for this, I deleted the app and this is a good backup when Lyft is nowhere to be found
- omouse 10y agoCan't wait for a class-action lawsuit. This is precisely why it makes sense to keep database data encrypted even to admins and why it makes sense for ride-sharing companies to be co-operatives or non-profits. Profit-seeking companies engage in bad behaviours all the time.
- AlexandrB 10y ago> Can't wait for a class-action lawsuit. Except Uber now has arbitration clauses in both it's driver and passenger service agreements. It remains to be seen how well it will hold up in court [1], but I wouldn't count my chickens yet. [1] https://consumerist.com/2016/08/02/judge-shreds-uber-says-company-cant-prove-riders-are-giving-up-right-to-sue/ https://consumerist.com/2016/08/02/judge-shreds-uber-says-co...
- losteverything 10y agoThe internet can really blow things out of proportion. 1980's: long distance company has employee(s) poking around messaging system and sells to newspaper. Few know. All voice over network is stored "searched" for "key" phrases. Very few know. Moreover there are no blogs or places to tell ones story. Now one little confessional outing becomes widespread and thus assumed to be happening all the time. I am sure (without facts) that uber is no worse than AT&T back in the day but now so so so many people can read and tell their stories. Does anyone really think or expect communication via electricity is truly protected?