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yowai
searching PlanetScale…
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by
yowai
3y ago
> You mention cost, but what is even the benefit of encryption that's unlocked by just booting? Ideally, your login screen is secure and allows no bypasses into a shell or similar, so you cannot really access any files on the hard d
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by
yowai
3y ago
>1) Were you affected on the data plane? Which product? No, but we needed to make urgent changes. >2) Both examples were exactly from 2 November. Not 3 November. Both messages contain no clear messages about remediation and co. They a
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by
yowai
3y ago
As an enterprise customer, I would expect a CSM reaching out to us informing us about the impact, getting into more details about any restoration plans and potentially even ETAs or rough prioritization to resolution on them. In reality, Clo
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by
yowai
3y ago
Oh, I just looked it up and I thought you mean that CF engineers were giving real time updates there. That's not the case. However, I still fail to see your argument regarding Zero Trust and not being impacted. The status page literall
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by
yowai
3y ago
> Those customers were impacted until the DC was back up ( 1-2 hours?) On the config plane. Which was still like ~12+ hours, if we check the status page. >Eg. The status page mentioned the healthchecks not working, while everything wa
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by
yowai
3y ago
From what I was reading on the status page & customers here on HN, WARP + Zero Trust were also majorly affected, which would be quite impactful for a company using these products for their internal authentication. It's not just str
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by
yowai
3y ago
As someone who was slightly affected by this outage, I personally also find this post-mortem to be lacking. 75% of the post-mortem talks about the power outage at PDX-04 and blames Flexential. Okay, fair - it was a bit of a disaster what w