30 ms·

> Those customers were impacted until the DC was back up ( 1-2 hours?) On the config plane. Which was still like ~12+ hours, if we check the status page. >Eg.

by yowai 3y ago

> Those customers were impacted until the DC was back up ( 1-2 hours?) On the config plane. Which was still like ~12+ hours, if we check the status page. >Eg. The status page mentioned the healthchecks not working, while everything was fine with it. There were just no analytics at that time to confirm that. What good is a status page that's lying to you? Especially since CF manually updates it, anyway? >Source: I watched it all happen in the cloudflare discord channel. Wow, as a business customer I definitely like watching some Discord channel for status updates.

NicoJuicy 3y ago
? This wasn't about status updates going to discord only. There is literally a discussion section on the discord, named: #general-discussions Not everything was clear in the discord too ( eg. The healthchecks were discussed there), that's not something you want to copy-paste in the status updates... Priority for cloudflare seemed to get everything back up. And what they thought was down, was always mentioned in the status updates.
- yowai 3y ago
  Oh, I just looked it up and I thought you mean that CF engineers were giving real time updates there. That's not the case. However, I still fail to see your argument regarding Zero Trust and not being impacted. The status page literally mentioned that the service was recovered on Nov 3, so I don't understand what you mean by: >The data plane ( which I mentioned) had no issues. There's literally a section with "Data plane impact" on all over the status page, and ZT is definitely in the earlier ones. And this is given the fact that status updates on Nov 2 were very sparse until power was restored.
  - NicoJuicy 3y ago
    We don't use zero trust atm. So, I can't know for sure. What I mentioned, was what I've seen passing by in the channel at the time. I also saw no incoming help requests for zero trust tbh ( did some community help)

by yowai 3y ago

NicoJuicy 3y ago

? This wasn't about status updates going to discord only. There is literally a discussion section on the discord, named: #general-discussions Not everything was clear in the discord too ( eg. The healthchecks were discussed there), that's not something you want to copy-paste in the status updates... Priority for cloudflare seemed to get everything back up. And what they thought was down, was always mentioned in the status updates.

yowai 3y ago
Oh, I just looked it up and I thought you mean that CF engineers were giving real time updates there. That's not the case. However, I still fail to see your argument regarding Zero Trust and not being impacted. The status page literally mentioned that the service was recovered on Nov 3, so I don't understand what you mean by: >The data plane ( which I mentioned) had no issues. There's literally a section with "Data plane impact" on all over the status page, and ZT is definitely in the earlier ones. And this is given the fact that status updates on Nov 2 were very sparse until power was restored.
- NicoJuicy 3y ago
  We don't use zero trust atm. So, I can't know for sure. What I mentioned, was what I've seen passing by in the channel at the time. I also saw no incoming help requests for zero trust tbh ( did some community help)