ted0

9 ms·

61.
by ted0 6y ago
I guess my main point here is: if shit hits the fan and you lose access to your DNS, your domain is hijacked, or there is some other urgent catastrophic event, who would be easier to reach to remedy your issue? I'm a senior executive p
62.
by ted0 6y ago
Who else wants .se? ;) Upvote and I'll see what I can do.
63.
by ted0 6y ago
Command line is a great way to query whois. It actually doesn't even ever hit ICANN. The request goes straight to the whois server.
64.
by ted0 6y ago
We need to introduce some sort of "lifer" discount code for these decade+ customers! Thank you for your business!
65.
by ted0 6y ago
Yes, we have a concierge service. If you shoot me an email, I'll help kick off the process for you: ted [at] namecheap.com.
66.
by ted0 6y ago
There is a backlog. Like I said, they're a very busy team and are quite thorough in their review. Feel free to ping @namecheap on Twitter with the ticket number and they may be able to help escalate, depending on the severity of the ca
67.
by ted0 6y ago
We are good friends with the folks over at Dynadot!
68.
by ted0 6y ago
100, nice! Have you inquired about special account pricing? Sometimes we offer this to big accounts with lots of domains.
69.
by ted0 6y ago
Unfortunately, .com.au is one of the very few TLDs where we don't have a direct relationship with the registry. This was likely the cause, since we have to rely on an another provider to sell these domains. Sorry about your experience
70.
by ted0 6y ago
Are you talking about verifying a domain (say for GSuite) with a TXT record? Unfortunately, there's no way to make this one-click since the TXT records provided are unique but we appreciate the feedback and will explore how we can make
71.
by ted0 6y ago
Try our new Beast Mode tool for searching: https://www.namecheap.com/domains/registration/results/?doma...
72.
by ted0 6y ago
We'd love that! Although, some are trickier to support than others.
73.
by ted0 6y ago
I can't speak to any plans re: auto-verification but we are always looking at improving our dashboard UX. Big things coming there. I should also add that we have direct relationships with almost all of our registry partners now. Even G
74.
by ted0 6y ago
Not on our radar at the moment but I'll do what I did above. If there are another upvotes on this comment, we'll consider adding .dk to our onboarding queue.
75.
by ted0 6y ago
<3 We're working really hard to make the site faster. While there are still areas where there's room for improvement, we're regularly deploying performance updates (e.g. search, and most recently the cart).
76.
by ted0 6y ago
We have always liked and respected the folks over at Gandi. They were recently acquired by private equity so not sure what their plans are. Regardless, we'd be happy to have you.
77.
by ted0 6y ago
A decade! Thank you for that.
78.
by ted0 6y ago
I think what you're describing are Registry Premium domains. This is typically unregistered inventory that the registry withholds and sells at a higher price point. They are usually higher quality keywords. We don't set the price
79.
by ted0 6y ago
How can we win you back?!
80.
by ted0 6y ago
we haven't seen a lot of demand for .as but if there are other folks on here that want it, we could consider onboarding it! Just upvote this comment to +1 ;)
81.
by ted0 6y ago
Abuse@namecheap.com is indeed the best channel. Our Twitter reps are quite responsive too. The abuse team reviews every case. In some cases, it can also be effective to reach out to the "host" too.
82.
by ted0 6y ago
Thanks for the question. I can assure you that our legal and abuse team do their very best to address bad actors. In fact, they are one of the hardest working teams in the company. We put a lot of time and due diligence into each case and d
83.
by ted0 6y ago
When I say third parties, these are the registries (that operate each domain extension or TLD) that we query for availability. I've never heard of this happening and it's not likely that it would ever happen.
84.
by ted0 6y ago
We do support .name now.
85.
by ted0 6y ago
Thank you for being a longtime customer. We appreciate you!
86.
by ted0 6y ago
Right on!
87.
by ted0 6y ago
Glad to hear you're happy. Always willing to help if you ever need anything: ted [at] namecheap.com
88.
by ted0 6y ago
abtest.ai had expired and was auctioned off by the registry: https://auction.whois.ai/auctions/view/2541 It's possible that the registry incorrectly showed it as available due to its redemption/expired s
89.
by ted0 6y ago
My team built Beast Mode. Would love any feedback you may have.
90.
by ted0 6y ago
Ted from Namecheap here. I cannot speak to GoDaddy's practices. However, I can say that for Namecheap, this is not something we would ever even consider doing. In my experience though, lookups are more complex than most think. We are q

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