4 ms·

Are you talking about verifying a domain (say for GSuite) with a TXT record? Unfortunately, there's no way to make this one-click since the TXT records provided

by ted0 6y ago

Are you talking about verifying a domain (say for GSuite) with a TXT record? Unfortunately, there's no way to make this one-click since the TXT records provided are unique but we appreciate the feedback and will explore how we can make this use case more straightforward.

1123581321 6y ago
Would you consider the ability to export a zone file? I realize you may be withholding it because it aids transferring it out, but we often wish we could do that instead of taking screenshots or manually copying each record before we make a major DNS change.
- ted0 6y ago
  Certainly something we can look into.
  - 1123581321 6y ago
    Thank you!
- offmycloud 6y ago
  Export a zone file? Namecheap can't even export a text or CSV file of all of my domains and their expiration dates. This is a long-standing open issue that Namecheap support has dodged several times with us. I'm still a customer right now, but I'm looking for another registrar.
  - ted0 6y ago
    Dodged? Just not currently a feature in our dashboard but it's straightforward and we know there's demand for it. We have some major updates in the works. Happy to manually provide an export for you in the meantime.
    - offmycloud 6y ago
      Yes, I was offered a manual export of my domain list. By "dodged", I mean that the request for an export feature in the same ticket was ignored, sort of a passive-aggressive "wontfix". I would have just scraped the HTML table, but at the time it just didn't work in Firefox/Chrome, and there was a weird interaction between filtering and showing more than 25 domains on a page. This might be fixed now, but was very frustrating at the time. I felt like support ignored all of that and just offered a manual export, without understanding how much more time it takes for me to write up a ticket (and wait for response) vs implementing a proper export feature.
    - WarOnPrivacy 6y ago
      > We have some major updates in the works. Will one of those updates be the ability to export domains & expiration dates, from the dashboard? If so, then say so; otherwise your response feels, well, dodgy. If not, why are you mentioning them in response to offmycloud's issue? Past that, we appreciate your time here. disclosure: I'm a 15 year Namecheap customer

by ted0 6y ago

1123581321 6y ago

Would you consider the ability to export a zone file? I realize you may be withholding it because it aids transferring it out, but we often wish we could do that instead of taking screenshots or manually copying each record before we make a major DNS change.

ted0 6y ago
Certainly something we can look into.
- 1123581321 6y ago
  Thank you!
offmycloud 6y ago
Export a zone file? Namecheap can't even export a text or CSV file of all of my domains and their expiration dates. This is a long-standing open issue that Namecheap support has dodged several times with us. I'm still a customer right now, but I'm looking for another registrar.
- ted0 6y ago
  Dodged? Just not currently a feature in our dashboard but it's straightforward and we know there's demand for it. We have some major updates in the works. Happy to manually provide an export for you in the meantime.
  - offmycloud 6y ago
    Yes, I was offered a manual export of my domain list. By "dodged", I mean that the request for an export feature in the same ticket was ignored, sort of a passive-aggressive "wontfix". I would have just scraped the HTML table, but at the time it just didn't work in Firefox/Chrome, and there was a weird interaction between filtering and showing more than 25 domains on a page. This might be fixed now, but was very frustrating at the time. I felt like support ignored all of that and just offered a manual export, without understanding how much more time it takes for me to write up a ticket (and wait for response) vs implementing a proper export feature.
  - WarOnPrivacy 6y ago
    > We have some major updates in the works. Will one of those updates be the ability to export domains & expiration dates, from the dashboard? If so, then say so; otherwise your response feels, well, dodgy. If not, why are you mentioning them in response to offmycloud's issue? Past that, we appreciate your time here. disclosure: I'm a 15 year Namecheap customer