pucknkhaos

4 ms·

1.
by pucknkhaos 8y ago
It still blows my mind that a lot of the higher ups don't even THINK about optimising their onboarding system. Even if it's small changes, here and there, as time progresses.
2.
Why customer experience should be the main driver or your product/service(solvvy.com)
4 points by pucknkhaos 8y ago|0 comments
3.
How AppDynamics Reached $300MM ARR with Enterprise Sales(prepperz.us)
6 points by pucknkhaos 8y ago|0 comments
4.
Ryan Holiday Explains How to Recover When the World Breaks You(medium.com)
3 points by pucknkhaos 8y ago|0 comments
5.
Glimpse into the Future of AI Customer Service: The Next Frontier of Support Ops(thinkrelay.com)
7 points by pucknkhaos 8y ago|2 comments
6.
by pucknkhaos 8y ago
Got it. Apologies about that.
7.
[To Save a Sinking Ship] as a Startup, How Would You Save a Dying Corporation?(medium.com)
7 points by pucknkhaos 8y ago|3 comments
8.
by pucknkhaos 8y ago
Oooooh, good one. It's hard to let go of your baby! LOL! And even I'm learning, and have heard other founders say, "I can't work IN my business for it to grow, I have to work ON my business". And it does suck a lit
9.
by pucknkhaos 8y ago
DAMN RIGHT, Tina! And it's one thing to say you want to build culture, but it's another thing to actually do it - and do it effectively. Take a note from Gary Vee and talk to your people for 10 minutes every quarter and give a s
10.
by pucknkhaos 8y ago
"Do a sanity check". Probably one of the most important things that is often overlooked.
11.
What Startups Must Learn to Scale(medium.com)
8 points by pucknkhaos 8y ago|4 comments
12.
by pucknkhaos 8y ago
The time blocking is so smart. Some of the best entrepreneurs I follow, do this. Tim Ferriss for example, sees people and does phone calls on Thursdays ONLY. Ramit Sethi and Noah Kagan, both block off one full day for just reading articl
13.
The Basic Art of Sales for Founders and Startups(propellercrm.com)
8 points by pucknkhaos 8y ago|2 comments
14.
Robots are trying to take our job. Let's acknowledge they're already here(propellercrm.com)
6 points by pucknkhaos 8y ago|2 comments
15.
by pucknkhaos 8y ago
I wouldn't even just say 'value', but 'strategy' is becoming the major differentiator. I was just telling someone today that there is a difference between someone who gives advice and someone who gives actual strat
16.
Multisupport channels is the new status quo for customer support(goboomtown.com)
8 points by pucknkhaos 9y ago|1 comments
17.
Has your office gone paperless yet?(hellosign.com)
4 points by pucknkhaos 9y ago|0 comments