pc

15 ms·

31.
by pc 5y ago
Yep, all webhooks still sent as normal.
32.
by pc 5y ago
That's a good idea.
33.
by pc 5y ago
Working on the rest of the EU!
34.
by pc 5y ago
No wonderfully structured answer, I'm afraid. We do now have engineering teams in Japan, Singapore, India, Ireland, Mexico, Nigeria (via Paystack), and elsewhere, and it helps a lot to have people "on the ground" who really g
35.
by pc 5y ago
Good feedback -- thanks. We've long struggled to find the right balance between "convenient/automatically correct" and "non-confusing" in site localization.
36.
by pc 5y ago
You can use Paystack (which we acquired last year) in Nigeria today. You can sign up instantly for Stripe in India today and request an invite for access for Philippines over at https://stripe.com/global . Working on full av
37.
by pc 5y ago
(Stripe cofounder.) While there are lots of antecedents (this is, after all, just a checkout page with a URL), and even though this was substantially inspired by the growth of the no-code ecosystem[0], the thing that's interesting to m
38.
by pc 5y ago
The current title isn't really accurate for two reasons: - In large part based on prior feedback from HN users, we're giving all existing users free usage until January 2024. - Our starter tier will yield free usage indefinitely f
39.
by pc 5y ago
The title is false. They stopped publishing WM1NS, the weekly, non-seasonally adjusted version. They still publish https://fred.stlouisfed.org/series/M1SL , the monthly, seasonally adjusted version. One could perhaps ho
40.
by pc 6y ago
Donald! It's great to hear from you. I still have your Lisp machine and in fact booted it last time I was at my parents' home in Ireland last year. Using one was quite formative for me... Lisp machines significantly elevated my ba
41.
by pc 6y ago
Michelle is shockingly kind and has shaped Stripe's culture very considerably in this and other regards.
42.
by pc 6y ago
Hey, we did reply! (We investigated the issue, ensured your problem got fixed, and started some systemic work to solve the broader category of issues here.) I bring this up just to make clear that we do care a lot about every single probl
43.
by pc 6y ago
Yes, we encourage customers to reach out to us, and this policy has (before today) already been applied to them as well.
44.
by pc 6y ago
Yep. See https://news.ycombinator.com/item?id=25076068 for how to get in touch.
45.
by pc 6y ago
Great -- if you reach out to support@stripe.com with "billing pricing extension" in the subject, it'll go to the right folks.
46.
by pc 6y ago
> In the survey, there were a lot of options for dual pricing models. It must have been something you were considering. I'd be curious to hear why this was decided against? I'm actually not sure. I'll check with the team
47.
by pc 6y ago
We've been testing this change for a few months to make sure that, broadly speaking, the vast majority of current customers are willing to pay for the new functionality. We don't want to even try to charge for things that custom
48.
by pc 6y ago
Yep, heard loud and clear. We've been investing a lot in USD (and other currency settlement) in various markets (and actually just released it in Singapore). We're working on it in Australia too.
49.
by pc 6y ago
> To me, the percentage makes little sense. You could be running 1,000,000 $10/mo subs, or 1,000 $1,000/mo subs and the cost is the same. This pricing model hits high value subscription companies significantly harder, even tho
50.
by pc 6y ago
You don't need to! The pricing doesn't kick in 'till next year. We want to give people time to migrate away or to implement a billing system manually. (And if anyone wants more time to do that, we're happy to grant it.
51.
by pc 6y ago
I'm sorry that it feels that way. Stripe Billing's pricing has been public since 2018. (We didn't charge any of our existing users from the outset precisely because we wanted to avoid any sense that there's a bait-and-sw
52.
by pc 6y ago
No, you don't need to do any work.
53.
by pc 6y ago
You're right. It would have been a lot better if we'd made explicit that we weren't intending to make a permanent commitment. This is good feedback for the next time we do something like this. (Our actual thinking was that we
54.
by pc 6y ago
Thanks! Mostly a slightly excessive affinity for HN. But sometimes people point me to stories too.
55.
by pc 6y ago
(Stripe cofounder.) Hi folks -- as Edwin points out elsewhere in the thread, the article title isn't accurate. (I'll update or delete my comment if it's fixed.) [Update: it was changed. It used to read "Stripe is now cha
56.
by pc 6y ago
> For example, asking for a cover letter at Stripe and then ghosting people liberally even after multiple rounds of interview does not sound tremendously good to my ear. Absolutely. That is category 2!
57.
by pc 6y ago
There are two somewhat separate issues, I think. (1) The practical reality that a lot of people will have a suboptimal experience until we (both "we Stripe" and "we the industry") figure out more scalable ways to assess
58.
by pc 6y ago
I'm sorry to hear this and apologize. We're definitely still a comparatively small team wishing we had more efficient ways to handle our inbound funnel. (We do have some ideas here.) But this is good feedback and we should absolut
59.
by pc 6y ago
Appreciate the feedback. You can pay for phone support (indeed, you get it for free, though you can pay extra for a premium support package if you like). We think that our PCI compliance functionality is best-in-class. And we do negotiate
60.
by pc 6y ago
Hm, what issues are you running into? Our defaults (100 RPS) are pretty high but we can support higher if you reach out to us.

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