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Good feedback -- thanks. We've long struggled to find the right balance between "convenient/automatically correct" and "non-confusing" in site localization.

by pc 5y ago

truth_ 5y ago
Slightly tangential, but when you localize a product for India, do not automatically translate it to Hindi. Only 38% people of India has Hindi as their mother-tongue. There is strong anti-Hindi-imposition sentiment in many places of India. Just because someone's geolocation is set to India, don't automatically translate it to Hindi. It irks many.
- amenghra 5y ago
  If only there were a header browsers could send. Perhaps something we could call Accept-Language?
- philjackson 5y ago
  What would the compromise be?
  - ceilingcorner 5y ago
    English is actually the neutral compromise language in India.
    - truth_ 5y ago
      This is true, too. Especially where people willfully get arrested to wipe down Hindi marks from metro stations [0] and people who have fasted to death to not have Hindi as the national language [1]. [0]: https://www.thenewsminute.com/article/kannada-pride-wins-day-hindi-signboards-removed-bengalurus-namma-metro-66280 https://www.thenewsminute.com/article/kannada-pride-wins-day... [1]: https://en.wikipedia.org/wiki/Potti_Sreeramulu https://en.wikipedia.org/wiki/Potti_Sreeramulu
  - truth_ 5y ago
    Show a pop-up or pop-up like asking if they want to switch to an Indian language. I never switch to another language other than English. It is highly advisable that companies translate to eight most common Indian languages. Or even the top five [0]. People speaking all major languages of India are huge potential markets for companies. Google offers search in nine Indian languages. Amazon provides customer services in five languages. For some services, you should not even want to translate to languages other than English. India has one of the largest English speaking populace of the world- 2nd only after the US [1]. [0]: https://en.wikipedia.org/wiki/List_of_languages_by_number_of_native_speakers_in_India#:~:text=As%20per%20the%202011%20Census,%2C%20Kannada%2C%20Odia%2C%20Malayalam https://en.wikipedia.org/wiki/List_of_languages_by_number_of.... [1]: https://en.wikipedia.org/wiki/List_of_countries_by_English-speaking_population https://en.wikipedia.org/wiki/List_of_countries_by_English-s...
    - franciscop 5y ago
      > What is a good compromise for our international landing page in India? > Translate to 8 Indian languages That is not a compromise at all, that's a full solution
      - Clewza313 5y ago
        India has 22 constitutionally recognized languages, and some 440+ all together. https://en.wikipedia.org/wiki/Languages_of_India https://en.wikipedia.org/wiki/Languages_of_India
- IG_Semmelweiss 5y ago
  Content is worse. It is frustrating to no end to visit sport sites in europe (for example, soccer) to have them default to MLS news or mexico news because of my IP When i specifically go to a EU website to get EU sports news, why is does website forcing me to eat news about my home country sports??? It has gotten so bad that I've just dropped a few sites as a result. Worse, it is never intuitive or easy to switch the content to the "default"
tvaughan 5y ago
Born and raised in California, have lived abroad the past 10 years in various locations. The language I always want a website displayed in is the language my browser says I want it displayed in. Sure, make the content local, e.g. assume Chilean pesos if I'm in Chile, but please simply follow Accept-Language for language selection.
- pc 5y ago
  That is approximately what we do. (And then we remember any explicit selection that's made.)
- rdevsrex 5y ago
  Same, but I’m in South Africa now. I was impressed by how cool the banking is. But then, many countries were ahead of the US in that. My fave feature is being able to send cash by SMSing a one time pin.
lutoma 5y ago
Why not just use the Accept-Language header? stripe.com already does this – At least I get redirected to "https://stripe.com/en-de https://stripe.com/en-de", seemingly based on the combination of header and geolocation
siruva07 5y ago
It's a tricky balance. I'm building this myself with a product currently only in English in a Spanish speaking country, for speakers of both, so it's top of mind. IMHO, the automatic detection being wrong is less of an issue with a greater ease of language selection.

Good feedback -- thanks. We've long struggled to find the right balance between "convenient/automatically correct" and "non-confusing" in site localization.

by pc 5y ago

Good feedback -- thanks. We've long struggled to find the right balance between "convenient/automatically correct" and "non-confusing" in site localization.

truth_ 5y ago

Slightly tangential, but when you localize a product for India, do not automatically translate it to Hindi. Only 38% people of India has Hindi as their mother-tongue. There is strong anti-Hindi-imposition sentiment in many places of India. Just because someone's geolocation is set to India, don't automatically translate it to Hindi. It irks many.

amenghra 5y ago
If only there were a header browsers could send. Perhaps something we could call Accept-Language?
philjackson 5y ago
What would the compromise be?
- ceilingcorner 5y ago
  English is actually the neutral compromise language in India.
  - truth_ 5y ago
    This is true, too. Especially where people willfully get arrested to wipe down Hindi marks from metro stations [0] and people who have fasted to death to not have Hindi as the national language [1]. [0]: https://www.thenewsminute.com/article/kannada-pride-wins-day-hindi-signboards-removed-bengalurus-namma-metro-66280 https://www.thenewsminute.com/article/kannada-pride-wins-day... [1]: https://en.wikipedia.org/wiki/Potti_Sreeramulu https://en.wikipedia.org/wiki/Potti_Sreeramulu
- truth_ 5y ago
  Show a pop-up or pop-up like asking if they want to switch to an Indian language. I never switch to another language other than English. It is highly advisable that companies translate to eight most common Indian languages. Or even the top five [0]. People speaking all major languages of India are huge potential markets for companies. Google offers search in nine Indian languages. Amazon provides customer services in five languages. For some services, you should not even want to translate to languages other than English. India has one of the largest English speaking populace of the world- 2nd only after the US [1]. [0]: https://en.wikipedia.org/wiki/List_of_languages_by_number_of_native_speakers_in_India#:~:text=As%20per%20the%202011%20Census,%2C%20Kannada%2C%20Odia%2C%20Malayalam https://en.wikipedia.org/wiki/List_of_languages_by_number_of.... [1]: https://en.wikipedia.org/wiki/List_of_countries_by_English-speaking_population https://en.wikipedia.org/wiki/List_of_countries_by_English-s...
  - franciscop 5y ago
    > What is a good compromise for our international landing page in India? > Translate to 8 Indian languages That is not a compromise at all, that's a full solution
    - Clewza313 5y ago
      India has 22 constitutionally recognized languages, and some 440+ all together. https://en.wikipedia.org/wiki/Languages_of_India https://en.wikipedia.org/wiki/Languages_of_India
IG_Semmelweiss 5y ago
Content is worse. It is frustrating to no end to visit sport sites in europe (for example, soccer) to have them default to MLS news or mexico news because of my IP When i specifically go to a EU website to get EU sports news, why is does website forcing me to eat news about my home country sports??? It has gotten so bad that I've just dropped a few sites as a result. Worse, it is never intuitive or easy to switch the content to the "default"

tvaughan 5y ago

Born and raised in California, have lived abroad the past 10 years in various locations. The language I always want a website displayed in is the language my browser says I want it displayed in. Sure, make the content local, e.g. assume Chilean pesos if I'm in Chile, but please simply follow Accept-Language for language selection.

pc 5y ago
That is approximately what we do. (And then we remember any explicit selection that's made.)
rdevsrex 5y ago
Same, but I’m in South Africa now. I was impressed by how cool the banking is. But then, many countries were ahead of the US in that. My fave feature is being able to send cash by SMSing a one time pin.

lutoma 5y ago

Why not just use the Accept-Language header? stripe.com already does this – At least I get redirected to "https://stripe.com/en-de https://stripe.com/en-de", seemingly based on the combination of header and geolocation

siruva07 5y ago

It's a tricky balance. I'm building this myself with a product currently only in English in a Spanish speaking country, for speakers of both, so it's top of mind. IMHO, the automatic detection being wrong is less of an issue with a greater ease of language selection.