nutanc

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301.
Enable Live Agent Chat with FB Messenger Customer Chat Plugin(blog.ozonetel.com)
1 points by nutanc 9y ago|0 comments
302.
Ask HN: What are the training datasets available to benchmark a Neural Network
3 points by nutanc 9y ago|0 comments
303.
Hoping Telecom Contractors Don’t Dig Through Your SIP Trunks(twilio.com)
1 points by nutanc 9y ago|0 comments
304.
Twilio Signal Announcements and Learnings. Options for India(blog.ozonetel.com)
9 points by nutanc 9y ago|0 comments
305.
by nutanc 9y ago
TL;DR, Take your Twilio account. Get a Kookoo account. Copy settings and you have a full fledged cloud contact center on Twilio. See you all at Signal Conference :)
306.
Cloud Call Center Software Like Talkdesk or Amazon Connect for Twilio(blog.ozonetel.com)
7 points by nutanc 9y ago|1 comments
307.
by nutanc 9y ago
Yes, we do that, but not on this product. This product is specific to service the US businesses. If you have some time, please check out our company site which lists all our products, http://ozonetel.com
308.
by nutanc 9y ago
This is something we discussed. Thats why $19.90 is an introductory price. We are actually losing money on that. But since our India business is profitable, we are offsetting that for the first few customers. The actual price is ~$50
309.
by nutanc 9y ago
Thanks for the detailed analysis. Will take this into consideration. Did not understand the point about taking care of the workers. Did you mean the employees? If so, then yeah, we have had almost zero attrition. There are people who have s
310.
by nutanc 9y ago
Since you took time to give some inputs, please do let me know if you need a business phone number. Free for you :)
311.
by nutanc 9y ago
They are very happy customers :) and we have more too, HDFC life, Zomato, BigBasket, Practo, Intuit, HUL etc. But they are all Indian customers, so not sure if their testimonials will have real value for US customers. But I think your sugge
312.
by nutanc 9y ago
This certainly helped. Thanks for taking the time to reply.
313.
by nutanc 9y ago
Hey, thanks a lot for the useful input. Will work on this now.
314.
by nutanc 9y ago
Agree with this. We have a successful cloud call center product Cloudagent in India and it has an enterprisy pricing structure. We wanted to launch in the US this year and we came up with a new simplified product getkookoo.com and went with
315.
Ask HN: What is the best way to find product market fit for US market
2 points by nutanc 9y ago|0 comments
316.
by nutanc 10y ago
What are the odds, wrote this blog exactly 5 years ago,to the day, http://blog.kookoo.in/2012/04/wedding-ivr.html This was built using KooKoo, the Twilio for India and is more of an IVR rather than SMS as India is
317.
Why Amazon Connect may fail(blog.kookoo.in)
1 points by nutanc 10y ago|0 comments
318.
Amazon connect first impressions(getkookoo.com)
2 points by nutanc 10y ago|0 comments
319.
by nutanc 10y ago
Yes,most providers also provide an option to route the call to physical phones too. But there will be extra call charges for such routing.
320.
by nutanc 10y ago
Thats why we have removed per agent pricing and charge only for minutes[1]. After some scale, it might make sense to go for fixed agent rental. But to start of,its better to have no agent pricing. [1] http://getkookoo.com/ge
321.
by nutanc 10y ago
Absolutely right. Though in India we have been charging the regular call center model for our cloud call center, http://cloudagent.in , we knew the model will not continue for long, especially in the US. So for our US product get
322.
by nutanc 10y ago
Inspired by this blog by DHH, https://m.signalvnoise.com/why-we-never-sold-basecamp-by-the...
323.
Getting your SaaS pricing right-Pricing for cloud call centers(getkookoo.com)
2 points by nutanc 10y ago|1 comments
324.
by nutanc 10y ago
Zendesk for email Intercom for chat And we dogfood getkookoo for phone support
325.
Kookoo cloud call center. Zero agent rental(getkookoo.com)
5 points by nutanc 10y ago|1 comments
326.
by nutanc 10y ago
Just posted today on Show HN. Though not purely a contact management solution,it allows you to track interactions like calls and chats. You can check out http://getkookoo.com
327.
by nutanc 10y ago
We are a cloud telephony startup from India. We have so far handled more than 2 billion calls and all the well known startups and enterprises in India like Zomato, Practo, Bigbasket, HDFC Life,Portea, Wipro,Ola use us. We are at $5 million
328.
by nutanc 10y ago
The nastygal google ads are pointing to http://localhost/error.html Is this common? They are out of ad money and Google will not charge if pointed to localhost?
329.
by nutanc 10y ago
Didnt see any pricing info for your voice infrastructure. Was it a conscious choice to not go for a business phone system?
330.
India’s first digital village project shuts down(hindustantimes.com)
1 points by nutanc 10y ago|0 comments

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