Thats why we have removed per agent pricing and charge only for minutes[1]. After some scale, it might make sense to go for fixed agent rental. But to start of,

Thats why we have removed per agent pricing and charge only for minutes[1]. After some scale, it might make sense to go for fixed agent rental. But to start of,its better to have no agent pricing. [1] http://getkookoo.com/getting-saas-pricing-right-pricing-cloud-call-centers/ http://getkookoo.com/getting-saas-pricing-right-pricing-clou...