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mijustin
searching PlanetScale…
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331.
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No Managers: Why We Removed Bosses at Treehouse
(ryancarson.com)
25 points
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mijustin
13y ago
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20 comments
332.
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mijustin
13y ago
> As for the enduring value of music lessons, I propose an even simpler test. Go on Facebook and ask your friends to chime in if, when they were children, they took five years or more of a classical instrument. [How many are still playin
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"Realdesign" - let's look at ideological notions in design
(medium.com)
2 points
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mijustin
13y ago
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0 comments
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Why geeks are becoming more influential
(medium.com)
19 points
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mijustin
13y ago
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0 comments
335.
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mijustin
13y ago
I think you've really got something here. I've shared it with a few people, who said they'd love to see a recurring revenue version (that incorporates growth over time, and churn).
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mijustin
13y ago
Definitely Getting Real (by 37signals). My bossed showed it to me shortly after I started in the tech industry. I remember being inspired by their process for producing products, and running a business.
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mijustin
13y ago
I agree.
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mijustin
13y ago
Did you find them or start them yourself? Why 2?
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mijustin
13y ago
Yup. I'm in it right now!
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mijustin
13y ago
I started this as an experiment: http://jfdi.bz/campfire/ We have 6 members so far; I think we'll cap it at 12.
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mijustin
13y ago
This is a pretty good list! It does, of course, exclude titles that are not specific to the web industry: - CEO - salesperson - HR person - accounting There is an argument for adding "customer support" to this list, as a person do
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mijustin
13y ago
There's a few good podcast episodes with Patio11 here: http://productpeople.tv/2012/12/19/patio11-part1/ http://productpeople.tv/2012/12/26/patio11-part2/
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mijustin
13y ago
...and if you're looking for a couple good podcast interviews with Brennan, here's a few good ones ;) http://productpeople.tv/2013/01/30/ep11-brennan-dunn-part1/ http://productpeople
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mijustin
13y ago
I wrote the post from an anecdotal POV, and just started digging into the research now. ;) Here's what I've found so far: - Oliver & Shor found that: "prompting for a code in the absence of having one had negative effects
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mijustin
13y ago
I agree; those studies aren't great. I wrote the post from an anecdotal POV, and just started digging into the research once the discussion came up here. ;) On further inspection, here is some research that might support my point: - Ol
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mijustin
13y ago
That's right: it's about the psychology post-purchase. How does the buyer feel? Do they feel good about their experience, or is there a nagging feeling of having missed out on a deal? This research paper studies those effects: ht
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mijustin
13y ago
There are sites that do that!
348.
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mijustin
13y ago
This PayPal/Comscore study found that 27% of potential buyers abandoned their shopping cart because they had to go look for a coupon code. Another study found that removing the promo code box improved conversion from 3.8% to 5.1% Sourc
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mijustin
13y ago
Yup, there are stats here: http://ux.stackexchange.com/questions/11363/do-promo-codes-o... "In one usability test, removing the coupon code field increased overall conversion from 3.8% to 5.1% (an increase of
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mijustin
13y ago
Yes. Think of how this improves customer loyalty overtime, as opposed to feeling like you're constantly getting a bad deal.
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mijustin
13y ago
I think it's bad customer service to force someone to Google for a coupon code; you're also running a risk (as a site owner) that the person will simply abandon their cart. See also this thread here: https://news.ycombi
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mijustin
13y ago
Exactly. This is why more companies should follow Gumroad's lead: they let you send out a link with the code, but don't display the coupon field in your checkout form.
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This coupon code is a slap in the face
(justinjackson.ca)
431 points
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mijustin
13y ago
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245 comments
354.
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mijustin
13y ago
> From the initial connections and users we picked up from the post, we were able to convert 20 users into $50/month paying customers. On first take, I was surprised you were able to pick up 20 paying users just from an HN post. But
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mijustin
13y ago
So nice to have Kathy Sierra back blogging. I've missed her!
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mijustin
13y ago
Agreed: in this case "Getting 100 Million Downloads is More About Built-in Audience Than Miracles"
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mijustin
13y ago
That's what's interesting about this "arms race" to acquire customers: when startups aren't worried about profits, CAC can be arbitrary ("because we'll make it back later!"). The bi-product of all thi
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mijustin
13y ago
Wow, I love both of these examples. On both landing pages you get a really quick idea of what the product is about (without having to read any text). It took me a few more seconds to understand HookFeed, but once I saw the feed updating (t
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mijustin
13y ago
For new products, we try to validate the idea with at least 10 people that are wiling to pay. We start with a narrow niche (as narrow as we can make it).
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mijustin
13y ago
Great question. For our team, we say yes to whatever solves the biggest pain, for most of our users . We discover this by reaching out to customers, and doing a lot of listening. We're trying to answer two questions: 1) What is your b
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