lululouise

4 ms·

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by lululouise 5y ago
Sorry, I was in a panic , I have updated my situation in the comments , thank you
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by lululouise 5y ago
I've backed up all my important things and emptied the account too, unfortunately it's probably too late as he may have downloaded all anyway as he used the Google takeout to get backup data. I'm not in that account at all no
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by lululouise 5y ago
Please see my current replies. I don't think I have an ex boyfriend who would be capable of this, morally or intellectually, I tend to have a type thats generally sh*t with computers like me haha
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by lululouise 5y ago
Unfortunately it's true, I'm sorry to make it sound like a sob story, Ive had the worst few days with this. I offered everything including my ID, banking, anything I could provide,to confirm it really is my account. Luckily I now
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by lululouise 5y ago
And thank you to my dear friend who's tried to help me. What a star
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by lululouise 5y ago
I would really like to thank everyone for taking time out of their day to respond to me. You can all probably tell I'm a bit of a dud with computers, maybe I didn't have my security as secure as it should have been, maybe I was u
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by lululouise 5y ago
I see many commenters are implying I'm the scammer, I'm not so good with computers, I wouldn't know how to scam someone online I asked Google if I could verify myself with my ID, driver's licence, passport, security que
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by lululouise 5y ago
I'm fairly sure I had it (2F) and the hacker wiped my phone and got the authenticator on his phone. I could be wrong, I have set up the 2F today on everything. I thought I secured my Facebook account today, I did every security measur
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by lululouise 5y ago
I spoke to Google on the phone and via chat, they said there is nothing they can do, except walk me through the restore process, which is impossible, as the hacker has the restore email and number. Google says only the account holder can ma
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by lululouise 5y ago
Hey guys thanks so much for your response. I do believe 2 step was going but the hacker changed the details to his, wiped my phone and with it, my Google authenticator and presumably set it up on his phone! I'm completely locked from m
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Ask HN: My Google account was hacked, Google says they can't help
291 points by lululouise 5y ago|154 comments