just_to_ask_sam

5 ms·

1. 1.▲
   by just_to_ask_sam 9y ago

   How does this work? I got a D- for my Freshdesk KB
2. 2.▲
   by just_to_ask_sam 10y ago

   Of course, but the feedback has always been completely different, depending on the size of the business/customer. It'd range from "price is too high" (value) to "you don't do X" (x being a all-in-one suite
3. 3.▲
   by just_to_ask_sam 10y ago

   Indeed, it would be around $600k after paying back investors and such. Even if I did net the $600k (3x my current annual salary), I wonder if I could use it to recreate something I have right now (a biz that produces $200k/year for me
4. 4.▲
   by just_to_ask_sam 10y ago

   Thanks for the idea. I'm already doing this – my burn rate is $6k for my team of 3 (support, sales, dev).
5. 5.▲
   by just_to_ask_sam 10y ago

   OP here. I've considered this "passive income" approach, and perhaps am in this right now – I haven't been doing much work on the business, just collecting checks. I often wonder what the value/problem of the upfro
6. 6.▲
   by just_to_ask_sam 10y ago

   Hi, OP here. Thank you for your comment. I'm baffled by how many wonderful people have shared their POV & experience. I don't believe my employees would know what to do. I've spoken to them before, and gotten very little
7. 7.▲
   by just_to_ask_sam 10y ago

   Thanks for your input, it makes a lot of sense. However, I'm worried reducing churn to less than 1% is very very hard (I don't know if you've ran a SaaS with 1% churn – It's not as common), and often requires product cha
8. 8.▲
   by just_to_ask_sam 10y ago

   Thanks for your comment – another thing I'm worried about is what next? I've been doing this so long, that, unfortunately, I've gotten quite comfortable at it, and worry that I wouldn't know what to do next.
9. 9.▲
   Ask HN: Should I sell my SaaS (400k rev)?

   27 points by just_to_ask_sam 10y ago|36 comments
10. 10.▲
    by just_to_ask_sam 11y ago

    Hi Sam! I'm the CEO & Founder of a 4-person SaaS company – profitable as most of our employees are outside the US. We're 4 years old, and are now doing ~$30k/mo in revenue. I started the company young and have learned a l