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edwinwee
searching PlanetScale…
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61.
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edwinwee
4y ago
Edwin from Stripe here. Just to be totally clear, only a very small fraction of Stripe’s userbase is impacted by this. That said, Stripe being unavailable for even a single user is very concerning for us, and we’re fixing things as rapidly
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edwinwee
4y ago
This is really cool!
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edwinwee
4y ago
Weird, I can't seem to reproduce. Any Firefox extensions you have running? Mind disabling them and seeing if there's something that conflicts? Could you email me at edwin@stripe.com and I can help troubleshoot?
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edwinwee
4y ago
Allow Rules, if not implemented properly, could open a vector for fraud. That's why, for now, it's not enabled for newer businesses on Stripe—and we ask businesses to contact support to turn it on manually ( https://supp
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edwinwee
4y ago
Do you have some examples of bad support you had with us? Could you forward them to me at edwin@stripe.com?
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edwinwee
4y ago
I work at Stripe and I'm terribly sorry for what happened here. I have a Terminal test card that I use and that I know works. I can overnight it to you so you have it before your event. Could you let me know your address at edwin@strip
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edwinwee
4y ago
https://luke.cat
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edwinwee
4y ago
Would you be able to email me at edwin@stripe.com about what happened here?
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edwinwee
4y ago
Hm, sorry about this. Could you email me at edwin@stripe.com? Would like figure out what went wrong here.
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edwinwee
4y ago
iko.ai looks neat! Our developers hang out in Discord ( https://stripe.com/go/developer-chat ) — this seems like a good question you can chat with them live about.
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edwinwee
4y ago
Could you email me at edwin@stripe.com? Would like to see what's going on here and stop the payments. (We stop recurring payments when a business shuts down their Stripe account.)
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edwinwee
4y ago
Yes, this math seems more accurate. And for businesses sending _many_ high-dollar invoices, we have custom pricing. (Get in touch at https://stripe.com/contact/sales or email edwin@stripe.com.)
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edwinwee
4y ago
Sign in to Stripe and it'll work. (Updating now to work when you're not signed in too.)
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edwinwee
4y ago
Yes—would like to hear more about how we can fill in the gaps. (Can also email me directly at edwin@stripe.com.)
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edwinwee
4y ago
When activating your Stripe account? Could you screenshot and send to support@stripe.com and CC edwin@stripe.com?
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edwinwee
4y ago
Working on it!
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edwinwee
4y ago
Ah, is your Stripe account live (i.e. in livemode with payments activated)? We'll look into make this smoother, but right now you'll have to leave testmode to continue.
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edwinwee
4y ago
Could you email me at edwin@stripe.com and we can take a closer look at this business?
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edwinwee
4y ago
We are working on a few things in this vein.
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edwinwee
4y ago
Fix is in flight now—thanks.
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edwinwee
4y ago
Edwin from Stripe here. This isn’t really new—we first introduced saved payment info in 2014 but started renaming it last year ( https://twitter.com/patrickc/status/1375611432331407363 ). The linked page is a suppor
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edwinwee
4y ago
(Original tweet was deleted and updated with this: https://twitter.com/ericnewcomer/status/1514631439941255179 .)
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edwinwee
4y ago
(Dupe, see old thread from this morning: https://news.ycombinator.com/item?id=31028131 .)
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edwinwee
4y ago
Edwin from Stripe here. This isn’t really new—we first introduced it in 2014 but started renaming it last year ( https://twitter.com/patrickc/status/1375611432331407363 ).
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edwinwee
5y ago
Ah, yes—sorry, I remember now. And I see the team did re-review your account after that and we sent another email with the results of the investigation. I can't publicly share details of a Stripe account on HN, but that conversation we
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edwinwee
5y ago
Edwin from Stripe here. I’d like to dig more into what happened — could you email me at edwin@stripe.com?
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edwinwee
5y ago
I work at Stripe and I'd like to hear what went wrong here. (Feel free to email me directly at edwin@stripe.com.)
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edwinwee
5y ago
Come back later today for minting time—open edition at 6:30 PM ET for two hours.
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edwinwee
5y ago
Yes, the Stripe Crypto team started six months ago and the first step was to tune our fiat payment APIs to work with exchanges, on-ramps, and NFT marketplaces. Working on lots more, so stay tuned for more announcements very soon!
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edwinwee
5y ago
And the Cube Thingies are real! https://niftygateway.com/collections/cube-thingies
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