destraynor

19 ms·

91.
by destraynor 14y ago
I've experienced this and I sympathise with you. I don't know the specifics of this case, so my comment from here on is about the general practise of content theft and barely-there attribution. This is unfortunately a way of life for many o
92.
by destraynor 14y ago
This kind of thing is inevitable. "We believe that we need to own and control the primary technologies behind the products we make. We participate only in markets where we can make a significant contribution." – Tim Cook on Apple's philosop
93.
by destraynor 14y ago
Thanks guys
94.
Ask HN: Has anyone done anything interesting with Email Analytics?
8 points by destraynor 14y ago|5 comments
95.
Apple's 27 Guidelines for Mobile UX(significantpixels.com)
3 points by destraynor 14y ago|0 comments
96.
Designing Layouts to a Rhythm Using Mixins and Sass(blog.woop.ie)
3 points by destraynor 14y ago|0 comments
97.
by destraynor 14y ago
By promotional I think we're talking about "selling a product", so when I write a post like this say: http://blog.intercom.io/retention-cohorts-and-visualisations... there is no "Buy now" proposition, it's just me explaining something tha
98.
Value Created versus Time Spent - The trouble with interruptions(wolfslittlestore.be)
1 points by destraynor 14y ago|0 comments
99.
When "Changing Behaviour" is your value proposition(adaptivepath.com)
1 points by destraynor 14y ago|0 comments
100.
Designing a Chat App for iOS - Nice walk through visual design(webdesignerdepot.com)
2 points by destraynor 14y ago|0 comments
101.
by destraynor 14y ago
Fair enough, thanks John. For what it's worth - I don't have a voting ring of 40/50 people (that I'm aware of :-) ) I don't think the post would have been flagged. I can't control people voting by direct link, as another commenter alluded
102.
by destraynor 14y ago
That's my understanding, but I'm not sure.
103.
by destraynor 14y ago
A vote by direct link is, I think, what happens if you post a link to the comments section of a article (i.e. this type of page) and ask for upvotes.
104.
by destraynor 14y ago
44 points in the space of about 20 minutes should be front page material (going by my experience of reading HN). But regardless, it should slide down , not literally drop on a refresh from #2 to #87.
105.
by destraynor 14y ago
Hey Chris, San Francisco and Dublin (Ireland) Des
106.
by destraynor 14y ago
Hey Jeff, I understand where you're coming from. Your recent post on Privacy was very good. It's up to each customer to choose what information they're comfortable sharing. On top of that business data we include communications, and usage d
107.
by destraynor 14y ago
Hey SparknLaunch12, "How important is it" Learning from your users is really important for start-ups. It's how you know when you hit MVP, it's how you know what your key values are. But your userbase isn't one big mesh of people. There are
108.
Startups - Get To Know Your Users (blog.intercom.io)
60 points by destraynor 14y ago|9 comments
109.
by destraynor 14y ago
He's actually becoming a parody of himself it seems. "How get 24 points on Hacker News" 1. Hire someone who can write. (I usually use an outsourcing agency for $7.23 per article) 2. Give them a topic to write about. (usually something that'
110.
by destraynor 14y ago
I do. I'm not alone either. This is an amazing company, making amazing progress in a field that deeply affects all web companies, from start-ups to multi-nationals. It's a joy to watch them succeed.
111.
by destraynor 14y ago
Or a great example of YC companies being smart about who they choose to work with.
112.
by destraynor 15y ago
Hey Chris, You can do this via the API instead -> http://docs.intercom.io/api We're constantly improving the way this works, but in short the reason behind the current behaviour is simply that we wanted the initial sign-up experience
113.
by destraynor 15y ago
Hey Iain, We really want all these things too :) Here's your Docs http://docs.intercom.io/ Here's your API: http://docs.intercom.io/api We are working incredibly hard on making this business succeed, your goals (reliability, uptime, sus
114.
by destraynor 15y ago
Nope you're correct. You can filter your userbase any way you want. You can use our tagging feature to create segments (e.g. You can define VIP as plan = "premium" and LTV > 2000 ) and then you can create auto-messages which target seg
115.
by destraynor 15y ago
Interesting point. We do that in a few places, e.g. if a customer starts a conversation and a user replies. Small change though (says the guy who doesn't have to make it :-) ) We'll take a look.
116.
by destraynor 15y ago
Sorry about that - I guess it proves we're really dogfooding it ourselves :) Drop me a line via Intercom with what next you'd like and I'll give you a Yes/No/Maybe for the key features.
117.
by destraynor 15y ago
Thanks for your kind words Colin. Your attitude is spot on. Let's keep in touch.
118.
by destraynor 15y ago
Hey Chris, Thanks for your comment. Regarding pricing, this is all we've said publically : http://docs.intercom.io/#PricePlans - if it's a big obstacle and concern for you, mail me and I can give you some loose bracket to inform your deci
119.
Automated Emails & Respecting Your Customers(blog.intercom.io)
70 points by destraynor 15y ago|19 comments
120.
by destraynor 15y ago
Agree.

More ›